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The Article talks about new trends coming to the hospitality industry. The trends are service automation, mobile convergence, location based services allowing staff to help guests quicker, connected meeting rooms, mobile apps, and networks.

This article speaks to importance of consumers to have seamless experiences with Hotels through their entire journey. It speaks to the need for data driven management that integrates multiple sources to afford the tools to the front line to contextualize recovery, offer solutions and to communicate with guests by their preferred channel of communication. It cites the example of Marriott and Salesforce partnership and how the implementation is approaching the guest experience through multiple touch points through the deployment of guest management solutions that leverage AI, CRM and analytics to make interactions meaningful, relevant and human.

Tomorrow's World surveyed 250 restaurant operators and their customers on the their thoughts on emerging technology in the industry such as facial recognition, artificial intelligence, voice activation, among others. 50% of guests said this technology could improve the guest experience. Today's restaurant operators are finding ways to increase guest satisfaction, which involves having the ability to purchase products in the simplest of ways. EPoS has a huge role in this, and should be used to stay a step ahead . Technologies should be implemented and work together, operators should work on a collective, open platform with a POS partner willing to adapt, change, and adopt new technologies, which essentially can grow the business.

This article is the resultant of a survey by Hospitality Technology as a deep dive into the minds of Restaurant Technology experts and executives. The results of the survey, commented by various executives from POS provision companies details their thoughts on the needs and direction of POS systems in the industry. The article, though lengthy, outlines current additions to existing POS systems and upgrades they are or will be implementing as a contrast to the opinions of the Technology executives. Out of this, several distinct trends emerge. POS will no longer be just cash register alternatives. They as a class of products are evolving quickly, integrating data, inventory management, third party integration (both service and distribution side) as well as an emphasis on Cloud-Based and managed implementations. All seem to concur that the future of the POS is not merely operational and operator functionality but also payment systems integrations that will make payment by the consumer friction-less and more diversified. On-line ordering is a distinct focus for all POS providers as online ordering grows exponentially for the foreseeable future. This includes critical items for brand based application ordering as well as third party aggregators. This includes the integration of omni-channel ordering including mobile, amazon-echo, Google-Echo and other AI/Voice based systems and the implications of their increasing usage. Data Security will be at the forefront of POS implementations with Restaurants having to increase their focus on vulnerabilities in their current systems and look to Cloud based systems to offer greater safeguards against hacks and data compromise. Finally, there seems a general agreement that a POS needs to be ready for the future, that is is extensible, up-gradable, and flexible to meet the rapid changes in technology in as bio metrics, payment methods (ie Bitcoin), new devices and services come to market. .

This article was mainly about the growth of ecommerce businesses due to the fact that the world is changing into a more technological environment. It stated five trends that would begin to show up more as time goes on such as interactive chatbots on store websites to help with customer complaints and even answer questions about products. It also stated that physical stores are going bankrupt but will try to accommodate with the change by providing smaller and more intimate customer service experiences in store because even though the internet is great it still does not provide the entire customer service experience for customers most of the time.

E business strategies like Smart Apps, digital keys, virtual concierge services, smart energy management systems, IoT technology etc. have shown to fulfill effectiveness and efficiency in business operations and achieve customer satisfaction. The hospitality industry is being transformed in this digital era and it is important that hospitality businesses implement E business strategies or solutions to achieve better results in doing business.

This article describes the top technology trend in 2020 that everyone must be prepared for. The first trend is Artificial Intelligence (AI) is one of the most transformative tech evolutions of our times. Most companies have started to explore how they can use AI to improve customer experience and to streamline their business operations. Next is 5g data networks which are mobile internet connectivity is going to give us super-fast download and upload speeds as well as more stable connections.2020 is likely to be the year when 5G starts to fly, with more affordable data plans as well as much improved coverage, meaning that everyone can join in the fun. The following trend is autonomous driving, which won't just be cars. Of course, trucking and shipping are becoming more autonomous, and breakthroughs in this space are likely to continue to hit the headlines throughout 2020. Lastly, the extended reality is a catch-all term that covers several new and emerging technologies being used to create more immersive digital experiences. More specifically, it refers to virtual, augmented, and mixed reality. Virtual reality (VR) provides an entirely digitally immersive experience where you enter a computer-generated world using headsets that blend out the real world.

CaterTrax is a catering software that clients can add an event, order food, and set up the event the way they want. its a great system and is very intuitive. CaterTrax partnered accessiBe. acessiBe offers users a fully automated solution for web accessibility and ADA compliance. The way the CaterTrax Assist works is that it scans the website and looks at activities on the accessibility screen to adjust the website to the users needs. this shows that even event management software is trying to make the software accessible because they want to make sure that they "cater" to everyone.

This article explains the important role that technologies play in hospitality industry. It makes things easier for guests and enhance their experience.

Changes in technology is the introduction of Robots, Artificial Intelligence (AI), Voice Enabled Devices, in hospitality.

As we prepare for the potential spread of the COVID-19 virus, there are some precautions hotel managers and staff can take to improve guest and employee health and safety. Early evidence suggests that the virus that causes COVID-19 can spread more easily than the virus that causes seasonal influenza, and it appears that the COVID-19 disease is more deadly than seasonal influenza.

This article talks about how Oracle has hired a new CEO who is trying to grow their hotel property management system (PMS). It currently has a 16% share of available hotel rooms globally. However, the article talks about how Oracle is facing competitors who are adopting cloud-based services with subscription models. Oracle is hesitant to do so because company executives believe that it will affect their hardware sales and upfront license fees. Oracle's customers also complain about the lack of integrating ability of their programs with other existing programs. The CEO says it is a priority that they improve on this but denies that there is a prevalent existing problem. The article talks about one of their competitors, Protel, which is actively using the cloud in its programs. Protel has become very popular because its open to integrating the cloud in their systems, along with other start-ups that have been successful as well. The CEO seems determined to defend the company and not admit it's defects. He won't even say he's turning the company around. He simply says that he is continuing to implement the same priorities that Oracle had before. This seems a little ignorant. But it was cool to examine how PMS systems with cloud integration have become increasingly popular in the hospitality industry.

This article goes over the recent trends that the Hospitality Industry has been adapting to in the past few months. It goes over the importance of Hotels taking the extra time to get to know what will make a specific guests experience that much more enjoyable by paying attention to details of past stays, and making things more convenient and accessible. These goals can be reached by keeping up with technology trends such as Apps giving guests easy and quick access to Check-in and paying for things throughout the hotel.

Its great to see that AI is one of the trends listed. A lot of problems can be automated using AI. Moreover, it can personalize the experience for the customer. In general I think technology should not also offer convenience to a customer but personalization as well!

POS is becoming a part of everyday life. Most businesses whether small or large are relying on those systems to operate and keep tabs on their business. Those systems allow companies to record daily transactions with easily accessible information like tracking inventory and keeping tabs on what sells most.

POS systems have developed to be the heart of a business. They can take from HR, to analytics, to A.I. all in one place. The main objectives of these developing are to provide more information to the owners or managers to make better decisions for their business. They can control better the labor, the displaying of products, the hours of operations and others. More and more business are benefiting from the upgrades provided by the companies that handle the POS'. Next, you will find the 5 most trending POS benefits: -Increase in mobile payments and tablets POS. -Adoptions of cloud technology. -A seamless personalized customer experience. -The impact of Artificial Intelligence. -Use of data and analytics Hector Pachon.

This article explains how due to Covid-19 more and more companies for developing and investing in contactless technology for customer experience.

This article goes into certain trends that will take place this year within the hospitality industry with the use of AI. Thanks in part to last years shutdown, many companies have now readjusted they way they approach business.

This article deals with virtual reality and how it is impacting the future of the steel coaster. "While VR product development and integration strategies are still in the early stages, as it currently stands, VR is identified as a key role player and complementary technology for further consideration in the roller coaster industry going forward." "With leisure experiences such as amusement and theme parks attracting both domestic and international tourists, and tourists being a highly sought-after commodity capable of turning almost any tourism destination and its attractions into thriving exports (Louw, 2017)" "Furthermore, the US attractions industry grew at nearly twice the rate of the overall US economy and over a timeframe of seven years (2004 - 2011), the impact of attractions grew 50%, with an average growth rate of 6% per annum (Oxford Economics, 2013)" 'This implies that there is not much of a new experience on offer for visitors who have already mustered the courage to conquer these rides which may prove to be cumbersome for park management as far as visitor attendance is concerned and, especially, as far as attracting return visitors is concerned. " "Google Trends indicates a steady increase for the search term "Virtual Reality" over the past 5 years, with a notable spike occurring during 2016 (Google Trends, n.d.)" "With the introduction of VR, however, existing roller coasters and their infrastructure can be revitalised at a fraction of the cost of a complete rebuild by introducing a digital experience overlay (Louw, 2017a:135)" "Naturally, future work could include gaining a better understanding of how VR additions to existing roller coasters affect park visitor numbers with prior studies having indicated positive results of introducing new attractions lasting up to 2 years (Cornelis, 2010)."

In this article the author shares how five trends in technology can improve guest experiences two-fold. One being the ease and convenience offered by technology software that range from easy check-ins, app loyalty programs, augmented reality, adaptive artificial intelligence in chat box just to name a few. Secondly, by having these technologies made available will increase interaction time between guest and staff, hence offering phenomenal guest experiences that can't be matched. Moreover, the author stresses while these trends would be great to implement, it is as equally important to ensure that the hardware such as the network are able to support them otherwise the hotel's efforts to improve services through technology would be futile.

This article breaks down several different items that are key players in the future of event technology. In the events industry, there are so many things that can be used to impact the guest/attendee experience. The technology innovations that are headed our way and gearing us into the right direction in executing successful, interactive and insightful meetings and events.