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Krystal Jost

Buffalo hotel launches Verve Living System | Hotel Management - 0 views

  • When a guest enters the room, he or she places the room key into the slot on the KeyCard Switch which then transmits a wireless signal. When in place, guests have complete control over the lights, outlets and the HVAC unit in the room. When removed, the room is designated as unoccupied
  • it also can detect which in-room devices have low battery levels; which rooms have constant occupancy; which rooms have problems with network connectivity; and which are not communicating properly with the hotel PMS and other systems.
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    This article focuses on sustainability and methods in which technology is utilized to conserve energy and waste, while also not hindering the guest experience. Hotels, similar to the Salvatore Grand Hotel, have began implementing systems such as the Verve Living System, by Zeno Controls, LLC, that provide wireless connections to the heating, ventilation, and air conditioning system, as well as the lighting in the guest room. It utilizes sensors to activate such amenities, and enables the guest to enter the room, place their key card into a slot, and it will begin to adjust to the preferred temperature and the preferred lighting levels. Once the key card is removed, such as when the guest is leaving the room, after a very short delay, it sends a signal that verifies the room is unoccupied, and turns off these energy-consuming items in the room. Many guests, when staying in hotels, do not consider turning off their lights or air conditioning when they leave the room, and simply leave everything running. They do not realize the impact this has not only on costs for the hotel itself, but also the impact that it has on energy consumption and sustainability. With the growing awareness of being "green", guests are focusing more and more on conservation, however, they may still be slacking in these areas, leaving things on, being absent minded. This system will allow guests to not have to worry about such tasks, and controls the system of turning these items off for them, adding convenience for the guest who is environmentally conscious. I have personally seen a similar system being used in a hotel room, and thought it was a great idea, and an amazing way to control costs and eliminate waste of resources. It is also very surprising to read that the Verve Living System detects low battery levels, constant occupancy, problems with room connectivity, and rooms that are not communicating with the hotel PMS or other systems. This enables the maintenance team of a hotel to fun
YIZHE YANG

Movenpick Hotel Jumeirah Beach launches mobile app - 0 views

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    The free app enables hotel guests and visitors to explore hotel facilities and offers wherever they are and at any time. It is available for download from AppyHotel at the Apple store and gives iPad and iPhone users details of business services, hotel facilities, room amenities, services, things to do, updated restaurant events, spa treatments and special offers.
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    Lately, the Mövenpick Hotel Jumeirah Beach has installed a new mobile application offering hotel information. Customers can install this app in their iphone, computer, ipad and Mac. This is a free app that makes more guest use this. Nowadays, people are not only booking a hotel by phone but also acquiring the details of hotel on the phone or ipad. Moreover the information of the hotels is updating every day or even every hour. This is fast, convenient and effective for the guest. In the modern society, the higher satisfaction the customers have, the more successful the hotel can get.
olaya5

HTNG launches secure payments framework for hospitality industry - 0 views

  • Hotel Technology Next Generation (HTNG),
  • announced the availability of the HTNG Secure Payments Framework for Hospitality
  • The Framework achieves its core objective by defining a viable, cost-effective approach to credit card security by ensuring that no hotel system would ever need to process, store, or transmit payment card data. Achieving this objective removes the most difficult and expensive aspects of PCI compliance for hotels.
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  • Due to the critical, industry-wide need to confront the escalating threat of payment card information theft, HTNG is making this Secure Payments Framework for Hospitality document available to all interested parties throughout the hospitality industry and its suppliers regardless of HTNG membership.
  • In addition, the Framework solves challenges that even the largest hotel groups have found difficult or impossible to address through tokenization or encryption approaches, including:
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    The articles talks about a hospitality security specialist that launches a new security technology for guests credit card information protection. Their goal is to have all the hotel industry applied this technology for better optimization of the service and to completely cover the risk to 100%. This technology will allow hotels to charge their customers, and the credit card information will not remain save in the system of the hotel. This will decrease risk for users and make payments much more secure.
Jennifer Mesa

Beyond 2005: Top Technologies That Will Redefine the Hotels of the Future - 0 views

  • Biometrics, a security technology that identifies individuals by retina scans, fingerprints or voice prints, is already in use at government and private industry installations. The lock on your hotel room's safe may soon be triggered by a retina scan. Guests of future hotels might also forget about room keys and check in to hotels with just a glance. An airport in Amsterdam is paving the way with the first public installation of retina scans replacing passport checks at security checkpoints.
  • I'm still dreaming about living in a Jetsons-style home that cleans itself, but I may see it in a hotel room first. In an interview with Travel+Leisure magazine, consultant Grace Leo-Andrieu imagines hotels of the future which offer "services that may not necessarily be performed by humans. Food and drinks could be dispensed by machines or robots, rooms could be cleaned by built-in vacuum and disinfecting systems, and a quick back-and-foot massage could be provided by a robotic apparatus."
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    The future of hospitality is approaching sooner than we thought. Biometric technology for airports is about to launch in an airport in Amsterdam eliminating passport and some other security measures. Also, hotels are looking into robots that clean room and maybe even give you a massage! 
marylauren1717

WebRezPro PMS Celebrates 10 Years as Leading Cloud-Based Hotel Property Management System - Times Union - 0 views

  • This year marks Cloud-based hotel PMS WebRezPro’s 10th anniversary providing hoteliers and other accommodation providers with a sophisticated yet affordable property management system. A pioneering hotel PMS when it began, WebRezPro has progressed to become a leader in Cloud-based hospitality software.
  • “We’re very proud to celebrate this milestone,” said Frank Verhagen, President of WWT. “Ten years ago, Web-based hospitality software was just a fledgling concept, but we immediately saw the benefits that browser-based technology could bring to hoteliers. With WebRezPro, our clients could finally gain access to a sophisticated, full-featured hotel PMS without the exorbitant price tag of a traditional legacy system,” continued Verhagen.
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    WebRezPro, "a powerful and cost-effective Cloud-based property management system designed to meet the front and back office needs of single independent hotel groups and chains," is celebrating their 10th anniversary of providing their clients with property management systems. It is now known as one of the hospitality industry's leading Cloud-based property management systems. To celebrate, WebRezPro will be launched an improved user interface this year. It will focus on increasing mobile-optimized functions for smartphones. 
Paulette Grant

How companies are benefiting from Web 2.0: McKinsey Global Survey results | McKinsey & Company - 0 views

  • Nearly 1,700 executives from around the world, across a range of industries and functional areas, responded to this year’s survey.1 1.McKinsey Quarterly conducted the survey online in June 2009 and received 1,695 responses from executives across industries, regions, and functional specialties. We asked them about the value they have realized from their Web 2.0 deployments in three main areas: within their organizations; externally, in their relations with customers; and in their dealings with suppliers, partners, and outside experts.
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    The article highlights the benefits that companies around the world are deriving through the use of web 2.0. This was done through a survey from a range of industries that has used web2.0 and has seen tremendous value of the technology in dealing with both internal and external customers. According to the report 69 percent of respondents report that web 2.0 has impacted their businesses in a positive way. They are able to market products more effectively, reduce the cost of doing business and better able to communicate with customers, suppliers and of course the ability to collaborate with business partners and experts in a dynamic way; something that was not possible using the static web pages of web 1.0 The article was written four years ago and this goes to show that the technological capabilities of web 2.0, one that revolutionizes the way business has been conducted online, has been around for quite a long time and has been creating tremendous benefits for many businesses such as increase revenues. As the technology continues to increase and expand, and the public's acceptance continues to grow, going beyond web 2.0 is what we are presently experiencing using tools such as semantic web and augmented reality with the launch of web 3.0. The report uses exhibits to highlights areas that companies have gain measurable benefits using web 2.0, how companies have tie other technologies into web 2.0 and regions of the world such as North American and China that have experience tremendous benefits from web 2.0 interaction with both customers and business partners.
Frances Mesa

Aptech Launches New Hospitality Accounting Software | Technology content from National Real Estate Investor - 0 views

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    This article was about Aptech Computer systems and their development of Aptech Next Generation Accounting Solution. This web based system is able to support financial accounting for individual operators and multi-property hotel companies. Aptech has been developing performance management tool for the hospitality industry since the 1970's. Aptech noticed that there was a demand from hospitality owners for a system that was able to provide more detailed accounting information about the company's assets. In 1997, Aptech developed its Executive Business Intelligence system, which is now used in many hotel chains around the world, including Starwood Hotels and Resorts, La Quinta Inns & Suites, and Extended Stay Hotels. The hospitality industry has been embracing technology more and more as it has become more affordable and easier to use.
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    Aptech Computer System created a new accounting system, which is web-based and developed in Microsoft's VB.NET technology that leverages a Structured Query Language database. This database will benefit both individual operators and multi-property hotel companies. Aptech started to notice that there was a demand for an accounting system that would benefit the company by including more details in their financial statements. As the article states ""The pioneers in this industry were innkeepers in the hospitality tradition and technology was secondary," says Jay Troutman, president of Aptech. According to the senior Troutman, groups like Interstate entered the industry and looked at such hotel properties as assets first, which brought technology to the forefront of the industry in the 1970s." Furthermore, the president of the company believes that the hospitality industry has become a bit spoiled with technology after they had a taste of it, but he is glad to know that the product is being used and the demand keeps growing.
Amy Sena

Tablet Tech Moves Staff From Behind Desk | Products | Hospitality Magazine (HT) - 0 views

  • NORTHWIND’s Xpress Check-In app lets properties use iPads and other tablet devices for personalized mobile check-in and check-out services with seamless remote access to the Maestro Property Management Suite. NORTHWIND combined its industry experience with the latest iPad application advances to supercharge guest service and optimize revenue and productivity.
  • Personalized upsell and room-change capability with real-time availability access
  • Credit card payment capture with PCI compliant processing
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  • Xpress Check-In registers entire groups from meeting rooms and conference spaces
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    Northwind launched its Maestro iPad Xpress Check-In App at HITEC 2012. The system offers personalized mobile check in and check out with remote access. The system is able to perform all the functions of a wired terminal anywhere a wireless signal can be found. It offers personalized up sell and room changes as well as credit card payments which are PCI compliant. The app can also check in large groups who are attending a conference or a tour group.
anonymous

STX: Most Environmentally Friendly Large Cruise Vessel Ever Built » Ship & Bunker - 0 views

  • A new liquefied natural gas (LNG)-powered cruise ferry entering traffic between Finland and Sweden on January 15, 2013 will be the "most environmentally friendly large cruise vessel ever built," according to STX Europe
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    The M/S Viking Grace was launched in January 2013 and is considered the most environmentally friendly large cruise vessel to have been built. The ship travels between Finland and Sweden as a cruise ferry. The ship is powered by a liquefied natural gas (LNG). The shipbuilder says all emissions into the sea have been eliminated and emissions into the air are now lower than any other cruise passenger ship. Besides the lower emission the M/S Viking Grace also has passenger space that minimizes environmental impact and a new machinery configuration, which saves energy. I think this is significant that the M/S Viking Grace has basically eliminated a good percentage of emissions. I believe the cruise industry, from both luxury liners to cruise ferries, has a considerable amount of work to do to become more environmentally friendly. The use of LNG to power a ship is important for other ferries and cruise lines to look at for the future. Cruise vacations are popular worldwide and saving the sea for future generations is incredibly important. Even though this is just one ship that sails in the Baltic Sea, I think the M/S Viking Grace can have a large positive impact on the region.
Yuting Peng

EcoGreenHotel News: Accor Makes Sustainability a Key Focus - 0 views

  • PLANET 21, a comprehensive sustainable development program involving environmental, social and community support programs.
  • PLANET 21 covers all of the Group's environmental, social and community investment actions and aims to place sustainability at the core of its business strategy worldwide.
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    Accor is taking its commitment to sustainability to a higher level with the launch of PLANET 21, this is a comprehensive sustainable development program involving environmental, social and community support programs. It aims to place sustainability at the core of its business strategy worldwide. With this program, Accor is making 21 commitments and the same number of quantified goals for the year 2015, such as 15% reduction in water consumption, 10% decrease in energy use and 85% use of eco-labelled products at Accor's owned and leased hotels worldwide. These moves are all aim to reminds us the urgent situation of our planent that we should change our methods of production and consumption patterns to ensure the sustainability of the planet.
Yawen Zheng

hotel SystemsPro Continues to Enhance its hotel SalesPro Mobile Solution - 0 views

  • hotel SystemsPro, a leading provider of ASP-based, enterprise hotel sales software announced new enhancements to its popular hotel SalesPro Mobile Sales and Catering solution. When the company launched hotel SalesPro Mobile in 2009 it was the first true mobile sales and catering solution.
  • Mobile Sales and Catering is not new“Mobile Sales and Catering functionality is not new to us,” said Edie Chandler Lowe, Senior Vice President of hotel SystemsPro. “We are continually evolving new solutions in response to our clients’ needs. We initially launched hotel SalesPro Mobile in 2009 for iPhone users. We continued to upgrade its functionality for the past 4 years. Today, it is compatible with both iOS and Android operating systems. hotel SalesPro Mobile gives hotel sales teams and managers remote access to our easy-to-use hotel SalesPro system for real-time property, account, group, or hotel chain information while they are traveling. Our latest enhancement for smartphone and tablet users is mobile GRC and function diary viewing for in-house group and event activity for any day.”
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    This article introduce hotel systemspro system. This is a new idear for PMs to apply in hospitality industry, it is include every traditional function from existing PMs system and also provide mobile device access. That means the hotel manager will not only use the computer to control the software but also the mobile device like IPad or other Android tablet.
Nicole Spencer

Hilden RFID linens for UK hotels - 0 views

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    "Hilden, supplier of linen products and related services, has launched a solution for the hotel industry, fitting laundry with ultra-frequency Radio Frequency Identification (RFID) technology, making it easier to track stock. "
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    In the United Kingdom, hotels are using ultra-frequency Radio Frequency Identification RFID Tags to help track linen demand and theft. Supplier of linen products and other related services have offered the hotel industry-fitting laundry with RFID technology. The idea here is for hotels to monitor and control linen demand and theft by allowing them to adjust and manage supplies accordingly. Keeping track of towels and linens has become for some hotels time consuming and costly. This technology gives full control of the rotation of stock removal and creates a platform that enables hoteliers to view stock on a real time basis. How is this done? Each tag is inserted into the product with a unique ID number, making it possible to monitor the number of washes and provide an accurate audit trail.
LU DENG

IHG generating over $20 million a month in revenue from mobile bookings - 0 views

  • IHG’s mobile strategy focuses on connecting with guests at all touch points throughout their travel planning and stay experience.
  • “Our emphasis is on developing booking apps and mobile features to engage with guests in every step of their journey. It’s not just about booking rooms – we’re building relationships with our guests and connecting with them throughout their stay experience.”
  • Guests and corporate partners who stay at InterContinental Hotels & Resorts, Hotel Indigo, Crowne Plaza Hotels & Resorts, Holiday Inn Hotels and Resorts, Holiday Inn Express, Staybridge Suites and Candlewood Suites hotels can now enjoy the following new IHG mobile features:
  • ...3 more annotations...
  • Customized IHG-branded corporate apps on iPhone
  • Offers and notifications via IHG-branded apps on iPhone
  • IHG currently has Priority Club Rewards apps for Kindle Fire, Google TV, Android Tablets, Windows Phone, and Android. IHG also has iPhone booking apps for each of its seven brands
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    E-marketing is not unfamiliar for us and it has become a powerful tool for hotels to promote themselves. Hotels can make profit from it if it is applied in a proper way. This article introduces a successful example that IHG focuses on developing apps and mobil features to engage with guests throughout their journey and the monthly revenue from mobile booking reaches over $20 million. IHG's mobile strategy focuses on connecting with guests at all touch points throughout their travel planning and stay experience not just on the first step of room booking. IHG will continue their mobil strategy with launch of the Priority Club Rewards app for iPad that can help guests easily find and book rooms, check rates and increase flexibility to manage their reservation and view member details. This provides guests great convince and leaves them great feeling about this brand. Some new features, functions and offers will be customized for different category of guests such as corporate guests and leisure guests in IHG's e-marketing plan. So the efficiency in targeting the right market is increased. IHG benefit a lot from e-marketing and is multiplying more methods in this area to keep up with the trend. Success of IHG in e-marketing can be a good example for other hoteliers.
Cindy Saunders

Hotel Cyber-Security | Past Issues | Lodging Magazine - 0 views

  • Hotel cyber-security is facing increasing scrutiny from federal regulators. Case in point, last June the Federal Trade Commission sued Wyndham Worldwide hotels after apparently unsophisticated hackers allegedly stole the credit card information of more than 600,000 customers leading to a more than $10.6 million fraud loss.
  • So what are reasonable data security measures? The FTC itself has stated that the data security measures it considers reasonable “will depend on the size and complexity of the business, the nature and scope of its activities, and the sensitivity of the information at issue.” In other words, it is nearly impossible to know if your data security is adequate until the FTC tells you it is inadequate. While data security has been a hallmark of compliance for healthcare providers and banks for more than a decade, the hospitality industry has not been subjected to the same regulatory framework.
  • Review your privacy policy immediately
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  • Stay one step ahead.
  • Data security work is often outsourced
  • If there is a breach, act quickly and decisively
  • Ask your attorney and IT professional to work together
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    This article discusses how banking and healthcare have been held to a historically high level of cyber security, but only recently has the hospitality industry. It highlights a cyber attack on Wyndham Hotels and their reluctant response to take corrective action. The article offers steps that a hospitality company should take to protect themselves as they launch and work to protect their guests, their information and their company.
Nicole Spencer

Boca Raton Resort & Club Launches Meeting App - 0 views

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    A resort and club in Boca Raton introduces a Boca Meet 360 degrees meeting app-- this app features a virtual site tour of the resort, its meeting facilities, accommodation styles, leisure activities and amenities. The app also provides 15 key points of interest to meeting and weeding planners-- this is a wonderful use of an app that I think a lot of conference centers and hotels lack for instance, the feature includes a video and photo galleries, property maps, meeting space with spec and floor plan, 360-degree tours of guest rooms and an interactive meeting planning tool and contact information.
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    Nicole, I completely agree with your statement that this is a wonderful use of an app and technology as a whole. In this fast-paced world of technology, hotels need to keep up. This interactive guest technology is just the way to do this. It really enhances the guests' experience as well as increases overall convenience. I posted an article similar to yours and it really summed it up by saying that guests are able to do many things on their own now. This technology could really change the way hotels operate and hotel service for the better.
alexgold12

Trustwave: Russian Cybercrime Group Targets Hospitality Industry | News | Hospitality Magazine (HT) - 1 views

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    A Russian cybercrime group is targeting credit card data in North America and in Europe known as Carbank. Their end goal is steal your money. To combat this Trustwave has launched a cyber an attack against the group.
jrodr1102

Pocket: My List - 0 views

shared by jrodr1102 on 12 Feb 17 - No Cached
  • Aptech Computer Systems, a provider of hospitality software and enterprise financial accounting, has developed an advanced hospitality financial accounting system called the Aptech Next Generation Accounting Solution.
  • “This solution will lift hotel operations into the next decade of financial accounting,” says Cam Troutman, vice president of Aptech.
  • Aptech developed its Execuvue Business Intelligence system in 1997. The system is now used by La Quinta Inns & Suites, Extended Stay Hotels, Hershey Entertainment, Dolce International, Concord Hospitality Enterprises Co., Starwood Hotels and Resorts, Benchmark Hospitality and Highpointe Hotel Corp.
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    Aptech is a service provider for the Hospitality Industry. They launched a web based accounting solution that was first adopted by innkeepers because of their demand for sophisticated services. The development happened after they oversaw and understood the manual effort employed by these properties into bookkeeping.
Alexandra Givner

RaceMenu Launches Mobile Solution for On-Site Event Registration and Payment | iPad on Ulitzer - 0 views

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    A technological startup company called RaceMenu recently launched a mobile application to ease the process of onsite registration for running events. The new application allows event managers to focus more on the runners and not so much on finding people to process the paperwork when registering guests onsite. This app benefits both race event managers as well as guests and entrants. It allows for ease of registration and collection of information to run smoothly and easily. Being a runner, I believe this is an incredible app and will really improve how races are run and organized in the future.
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    This seems to be the ideal registration of the future. It bypasses the five page list, saving you printing costs and allows you to search by scanning the QR code, which is in essence anonymously. As a volunteer I would much rather use a mobile device that I am familiar with than risk a paper cut or even worse the impatient people waiting in line. I would be willing to use my own personal device, that is if I had unlimited data. I wonder how many other people would as well...
Jennifer Beatriz Hernandez

Bay Hotel Singapore Launches Mobile Check-In Service - 2 views

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    The Bay Hotel in Singapore has launched a new mobile phone check-in and checkout service. The new technology named QIKINN, and provided by UbiQ Global Solutions, enables guest communications via SMS and browser before they even arrive at the hotel.
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    It is true that this new technology can improve work processes and operation flows, empowering and enabling us to offer even better levels of service and value to the guests.
Yu Zhai

Hotels.com launches first in-Facebook affiliate program - 0 views

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    E-Marketing emerged because of the Internet, today, there has an app called 'Hotels with Me' lunched by Hotels.com as an affiliate program in Facebook. Owners of Facebook information pages in the UK, Italy, France, Sweden and Germany can now install this app and earn commission on bookings made through it. 'Hotels with Me' is a hotel search engine run entirely through Facebook. This app has been launched on UK Facebook page in 2010 and grows strongly across APAC and Europe. It enables people to browse, choose and book hotels from almost 140,000 properties worldwide. It is easily to install which just needs a few seconds. And Josie Shah, director of partner marketing at hotels.com regards the app as a unique innovation for them. He thinks the app will be interest to championing sports events, bands or concert tours. And this app is not only convenience for users but also a market expend for owners. Also a video explains how the integration works through a link. http://www.choosewithme.com/affiliate-marketing/
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    I read an article takes about a mobile app which can help customer makes reservation of same-day hotel room on their mobile rather than on the internet. I think these two apps have the same function which helps the customer browse and book properties much more convenient.
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