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This article gives an in-depth view on the good and bad of disruptive innovative technology to suffice customers within the hospitality sector. It also provides information on the impact that COVID-19 has on the advancements of technology in the hospitality sector. This article also gives an insight into future innovations within the hospitality sector.

This article explains the hardware (i.e. failover routers, dual-WAN routers) that are the key to internet redundancy when large business can not afford to have an outage. As businesses rely more and more on cloud-based computing, it is becoming more and more costly to have an internet outage. While the article might sell a good story, I don't feel like things are quite as good as advertised when trying to apply this in a hotel setting where oftentimes franchisor IT requirements only allow one static IP address and these routers require multiple IP addresses. I've personally experienced failures in the "last mile" of infrastructure (i.e. construction cuts a line or gophers chew fiberoptic cable) that even if the hotel has a failover router with multiple ISPs, the hotel would have experienced a complete outage due to the fact that both carriers were physically sharing the last mile. Maybe wireless network failover routers have more of a chance to thwart gophers and construction equipment? Conduct proper research to make sure your franchisor could accommodate a failover router.

The PMS can do many things for the hotel, like web reservation, revenue management, front desk management, back office work, housekeeping, preparing invoices and bills, making report, multi currency and language. It involved all parts of the operation of the hotel. It is very useful. 

Property management systems should be chosen after a lot of deliberation and research. With many property management systems in the market, it is important that you are not cheated or you don't hastily buy something that doesn't work for you. A quick check on 10 features that you should be looking for in a web based property management system are listed below: 1. Web Reservation: One of the most important things to look for in a web based property management system is its web reservation features. Having a good hotel with great facilities is no longer enough. Letting people know about it is crucial for the success of the business. A hotel management software is the right tool for this purpose nowadays. When you are looking into a PMS, check that its web reservation system is easy to use, not time consuming and is flexible. 2. Revenue Management: Getting your finances sorted is essential so that even in the most testing times, you finances and revenue are well managed. A PMS that has a good revenue management system will see that you can control your rates efficiently and provide easy yet detailed reports of the same to any authorized person as and when required. 3. Front Desk Management: Sorting out the checking in and checking out process, facilitating the guests with whatever they need, and linking the same details with all the concerned departments are some of the things that a front desk console should be doing for you. Check that your hotel management software can efficiently take care of these. 4. Back Office Work: One of the most boring yet very essential departments is the back office. All expenses are doubled checked here; all means of revenue calculated and audited, statistics are prepared as are ledgers. A property management system should be having a console that can look into these things easily and without much human effort. 5. Housekeeping: Hotel management software can be a great help when it comes to taking care of rooms. Fro

This article introduces the reason that the hotel needs develop its e-marketing. The author pointed that a successful internet marketing campaign is one that can strike a perfect balance between all these various practices associated with E-marketing. Here are the key reasons why it is important for the hotel. Firstly, advertising on the internet is much cheaper than advertising on TV, radio, or even newspaper. Secondly, e-marketing make it easier to find hotel's target audience. Thirdly, the success and failure of any marketing campaign on the internet can be tracked and analyzed very easily by using Google analytics, and various other means. Through internet marketing brands can establish a regular committed community of their fans and followers, and engage with them in a two way communication. A carefully, and strategically designed hotel website can provide its prospective clients a lot information. In addition, as most of the prospective travelers use the internet to gather information about their destinations, and hotels, hotel properties can ignore internet marketing only at their own peril. Also, the hotel can make use of Internet to show its property to the guests. A good designed web page can attract more customers for the hotel.

The article demonstrates the reasons that Internet marketing is important in recent days. To begin with, the author provides several ways of Internet marketing, such as SEO, SMO, PPC and so on. In order to see the effectiveness of each Internet marketing method, marketing campaign is one good choice. The author then tells us how the Internet marketing is superior among traditional media. The Internet marketing is cheaper, easy to target audiences, easy to track data and it also can establish a regular committed community, which attracts lcustomers. Moreover, Internet marketing benefits the hotel properties. For example, the hotel website can help customers better know the hotel. So we see that Internet marketing is crucial to hotels.

Internet market is super important in the hospitality world. It helps customers answer questions such as charges, tariffs, location, and etc. and they are able to get answers they need fast, and from a reliable source. Another great use for internet marketing is the ability to draw in customers by showing what their property has to offer through pictures and videos.

The ecommerce will face a big chenge in the future, compony want do ecommerce business and some existing ecommerce business need to fit the markting chenge. In the past, the ecommrce can help company extending volume growth and buring a lot of new cuntomer, that is the traditional cannot mach,but now the market is changing step by step. More and more companies using ecomerce and people can compare them easily. The customer requirement is chenged from the needs of the product to looking for a good experience. For the future, company need to build impeccable ecommerce and focus on service sucj as after sales support.

In the United States, hotels represent more than 5 billion square feet of space, nealry 5 million guest rooms and approxiamtely $4 billion in annual energy use. As of January 2010, there were only 40 hotels that were LEED certified. The acronym LEED stands for Leadership in Energy and Environmental Design. LEED is a voluntary, third party green building certification program that awards points to buildings depending on their sustainable practice being implemented which includes building improvements, environemntal footprint and water and energy use. LEED was developed by the U.S. Green Building Council, a nonprofit organization. Its main purpose is to provide building owners and operators with a basic framework for developing and implementing sustainable practices. The first hotel to ever be certified according to LEED criteria was the Proximity Hotel in Greensboro, NC. This hote received Platnium status for being able to recycle 87% of its construction debris, purchasing 40% of the building materials and 90% of its furniture locally. Installation of 100 solar panels, use of geothermal energy for the restaurant's refrigeration equipment and instllation of a Regenerative Drive model for its elevators made the Proximity Hotel a benchmark hotel. There are several practices that can make a hotel conserve energy and make it sustainable such as using flourescent lightbulbs, offering linen and towel reuse programs, paving parkig lots with highly reflective materials or open grid pavers, installing high-efficiency plumbing fixtures, landscaping with native plants and using local materials and goods. These will not necessarily lead to LEED certification but will definitely earn points towards obtaining that accredidation. The use of sustainable practices not only helps conserve the environment but also saves money in the long run. Through water conservation techniques, recycling and linen and towel reuse programs, the hospitality industry wins two-fold,

The article highlighted states that every business should have a cash management system either POS or cash register. The traditional cash registers will be adopted by smaller business; however, more developed systems should use a POS. The cost could be high but the life expectancy of the system is very long. To make a decision about which POS system to choose, the decision maker needs to do his/her homework to determine the business' needs including how much it will grow in the future. The system will benefit the business to generate detailed reports, track inventory, easy menu updates and others.

With the development of technology, there are many softwares and machines help business imporved. The POS is a good system, which chould be used in the hospitality and retail industries. It has the ability to save money, quickly process a customer's transaction and accurately keep records. However, it charged more than installing a cash register. When considering about whcih one need to adopt, it's better for the business do a self analysis first. No matter what kind of technology we use, we need focus on provide personalized and customer focused service.

if the owner use the cash register, he can get the money directly. he does not need to take out the money out of the bank when he faces to the emergency situation. also the cash register is more reliable and more real. it does not have high risks of fraud and cheat except the fake money. compare to the POS system, the Pos system is convenient and easy operation. customers only need to swipe the credit/debit card that they can pay for the goods. so the customers do not need to bring much money when they are out of home. it is safe for the customers. nowadays, everywhere can receive the master card and almost everyone has one or more debit/credit card. this behavior promotes the development of POS system. easy to carry and consume make people use this way to buy the goods instead of using the money.

Supermarket Self-Checkout is a very good example for technology replacing jobs.  Supermarket Self-Checkout was once very popular, but soon, being replaced by people.  This article tells you why.

In this article, the author pays attention to the balance between security technology and customers' privacy. Even though we all know that security becomes a big issue nowadays and technology is updating so fast, does it mean too much of them will also be  a good thing for hotels. In today's hotel, you can find monitors everywhere, which makes me feel bad because I feel like being in a jail. Obviously, with the growing treats and terrorism, it is necessary to put those monitors in hotels or even any other public places in order to make people safe. However, compared to being 100% safe, guests in hotels today much prefer privacy. They don't want to be monitored and feel inconvenient. 

Now, many security devices and technologies are widely used in the hospitality industry. Perimeter security is a set of physical security and programmatic security policies that provide levels of protection against remote malicious activity. It can be both noticeable and seemingly invisible and is utilized to keep employees and guests safe. Larger properties like casino, have security system and command center that monitor guests' actions in every corner. However, in the situation of economic depression, hotels have to consider the cost of security measures.

In today's world, larger properties have command centers where all video and audio is often under constant watch and review. In an instant, video can be pulled, reviewed and sent to the appropriate authorities. All of this might bring back memories of your most recent visit to a casino, where the "eye in the sky" is watching your every move. While initially you may be conscious of your every move being monitored, eventually you forget there is a camera right above you. With terrorism seemingly a real and growing threat, hotels must find a balance between allowing guests their privacy and having the ability to monitor who is on the property and what actions they may be taking. Today,

The Nation 2010 report mentioned that 41% of UK hospitality business do not have capability to trade online, but the chance of internet cannot be overlooked in the future. Website: a website can provide your customers a good place to visit ,they can see the plenty of food quality and high resolution images of your hotel Google: google is a well known tools which can help your business cannot be overlooked. If you put your hospitality address on google map ,customers will find you when they use google maps. That is an effective way to do your online marketing business. Social networking: company can use twitter ,facebook of youtube as social networking tools to maximize marketing. Youtube： when put a simple video clip about the location of your company, or you use the video show your products to customers, the method can attract a lot of potential guests . Offer vouchers online: online voucher sites are a good way to enhance your presence online and reach new customers. Broadening your reach: over 60% of UK dinner go online to research restaurants and more and more customers choose to search hotels through internet ,it is convenient for them to visit these information at home or abroad. Online orders: software form companies like supercontrol can be integrated on to our site to provide real time booking information. Some tools may not be so appropriate to some age groups but do not rule anything out. You can conduct a survey to figure out which one is your customers most often visit.

Too many companies do not realize how important it is for them to have a representable website. A company that has a webiste shows people it is more likely a legitimate company. A company with a nice website tells people its employees take whatever they do seriously, in which make it easier for potential customers to consider using its service. How many times have people nevigate away from a website only because how pathetic it looks not even caring how good the company is? All the money a company spends on advertisement and marketing can go to waste after just one click.

An article talks about very intelligent system created for the businesses and specifically for event and meeting planners, which calls for communication after the events and discussion of various topics such as how to improve the next projects.

Very nice idea, to exchange experience in order to make the service better. I wish it was used in many other spheres.

It is a really good idea.The ability to add guest to a hybrid network in a secure and controlled way helps company achieve our goal of connective a social community for sponsors, speakers and delegates around all our events that spans across the entire lifecycle in a very cost-effective manner.

This article emphasizes the importance of HVAC for hotel properties. Hotels have to work diligently on replacing the climate controls in HVAC systems and to make sure HVAC systems work properly in order to be more efficient and provide hotel guests with comfortable environment, resulting in guests' overall satisfaction. Large and modern commercial HVACs can save a large amount of money on unnecessary power costs and constant maintenance with proper controls. However, there are many hotels that cannot afford the large machinery of an HVAC, so this article introduces PTAC, Packaged terminal air conditioner, which is a type of self-contained heating and air conditioning system, for small-sized hotel properties. Generally, PTAC generates negative sound and visual impact on a room. Randy Dawes, corporate director of facilities at Select Hotels, advices hotels with PTACs to use transcendental wheel technology over fan blades, which reduces noise. This article also urges hotels to upgrade or replace their old HVACs for state of the art HVACs now. Since there are state and local rebates available for upgrading to modern HVAC technology, it is a good time to do so.

This article illustrated that a creative way to produce electricity and at the same time to encourage guests to do sports. The Crowne Plaza Hotel in Copenhagen provides the guests with the equipments just like the bicycles. Guests will have to produce at least 10 watt hours of electricity - roughly 15 minutes of cycling for someone of average fitness. This is a new idea for the hotel to propagandize the green hotel concept and benefits of doing sports. The most important, the hotel uses the free meal to encourage guests to join this interesting activity. Actually, the hotel has already applied the solar panels to produce renewable energy. I think this is a fantastic idea. Firstly, in this environment friendly way, the hotel gets electricity. Secondly, it encourages the guests to do more sports and it is good for their health. As people nowadays do not pay enough attention to sports and this way can encourage them do some sports. Thirdly, it also put the "green hotel" concept into practice and in this way to encourage more and more hotels to generate new ideas to promote the environmentally friendly hotel development. Moreover, this new idea can help the hotel build a good image, as people pay more and more intention to the environment. The practice of the new idea is good opportunity for the hotel to advertise itself.

Point of sale systems are revolutionizing the retail and hospitality industry. They have gained much attention and are now much more common then the older cash register terminal systems that once used to be at every retail store in Australia. The reason for their increasing popularity in retail stores, hotels, and restaurants is that they are more efficient and make processing and tracking orders easier. In the hospitality industry a POS system is much better because of the different needs, requests, and reservations of customers. Data must also be stored, and processed by the staff of the hotel to ensure smooth operation of the hotel. Because POS systems can record date such as payroll. labor, volume of good sold etc, they are more feasible then a cash register system. POS systems are now found in high volume restaurants. Restaurants that bustling with clients have installed this new software to be able to track and complete orders in real time, similar to a rail or airport flight schedule. Customers appreciate when their food is delivered on time, and when their orders are not mixed up. For high volume or busy restaurants the POS system offers incredible advantages and the possibility of increasing profits.

This article is about how the POS system works with the ipads. Nowadays, as the Apple products-ipad attract so many people, more and more restaurants notice that applying ipads as part of their point of sale system is a good decision. iPad users are running the terminals in a variety of POS system configurations, including those centered around remotely hosted software running at so-called "cloud" data centers, to which store-level devices communicate via wireless Internet connections. Many restaurant operators feel satisfied with the POS running work with the ipads. The ipads are attractive, and many guests are interested in the products. The most important, using ipads as part of the POS system, they can help speeds up the ordering process in the restaurant. However, using the ipads is not a perfect idea because there is a high cost associated with the high technology products. In my opinion, it is good the combining the POS system with the latest popular products. As on one hand this can make the restaurant more attractive, on the other hand, it is a good way to increase the service speed.

This article describes how there are an increasing number of eco-friendly hotels,(popping up) in general, but more specifically in urban center. The article points to be the cost of energy and the new abundance of green technology as the primary reasons for the surge in the number of eco- friendly lodging. The article gives several examples of how city hotels are employing eco-friendly practices and products. First, Sheraton has introduced fuel cells in four of its urban locations. Fuel cells are ultraclean power plants with up to twice the efficiency of fossil fuel. Second, Hyatt is using renewable energy source (wind, hydro, and solar). Finally, Marriott and Hilton are even seeking difficult- to- attain leadership in Energy and Environmental Design certificates for the U.S Green Building Council, which can yield significant tax benefits.

To design a website hardware and software tools are needed. A computer with a large hard disk, Random Access Memory to store data, high processing speed and large storage capacity is necessary to be able to process large video files that you would need to put on these websites. with videos, its best to take them yourself so as to lessen the cost of production. Two servers are needed both hardware and software. Microsoft front page is a software needed before constructing the site because it is a website design and management tool that is used to add, rename, delete or move around files. It also contains web pages, graphics, documents and multimedia. A good anti-virus or software is important to have for web design to prevent external threats. Backing up the website should be done through emails, where it can be restored if any problems occur. With mobile web design and editing software you can edit your site from any location and it can be viewed on smart phones, PDAs etc. Some website require databases, for example Dynamic websites. This is prepared with fresh information and is easier to update with new contents for the webpage.

This article is a good one about the cloud and how the hotels are finding benefits with using it. The benefits that they are seeing is that the cloud allows them to move their hardware off of the property to a central location to be operated. Another point they focused on is how it allows hotels to run their software and hardware more efficiently and it is also a lot cheaper. They have found that it allows them to get rid of IT in the hotel. They also touched on the cons and one being that if their is no internet or not enough internet connection there will be problems. Another issue is security.

This article is a good one about the cloud and how the hotels are finding benefits with using it. The benefits that they are seeing is that the cloud allows them to move their hardware off of the property to a central location to be operated. Another point they focused on is how it allows hotels to run their software and hardware more efficiently and it is also a lot cheaper. They have found that it allows them to get rid of IT in the hotel. They also touched on the cons and one being that if their is no internet or not enough internet connection there will be problems. Another issue is security. Many people feel that as complicated the industry is, it is somewhat important for hospitality type businesses to have the cloud. With having the cloud, this will ensure that the systems are always updated. A point that stood out to me was how the La Quinta saved 30-50% in telecommunication at each of their locations. Many hotels will find themselves using the cloud in the future

This article discusses what travel agents think about the enhanced ability of both corporate and leisure based travel agencies to sell airline ancillaries because of improved Global Distribution Systems' technologies. Ancillaries are products and services that airlines sell to gain additional revenue on top of your ticket price. Ancillaries have become increasingly popular in the airline industry because of the sky rocketing price of jet fuel. To keep ticket prices down airlines are "unbundling" items from the overall experience. This presents them with an opportunity to turn a profit by charging fees for bags (carry on, checked, additional), on board food and drink, credit card purchases, headphones. It seems like everything you encounter from when you arrive at the airport to when you disembark the plane has a fee. This phenomenon is especially present in Low cost carriers such as Spirit, Air Tran, Jet Blue, etc. However there are consumers who disagree with this additional costs as is apparent in Southwest's continuous marketing campaign. I'm sure everyone has seen the commercials with Southwest representatives 'flagging' down unnecessary fees in order to promote their 'bags fly free' campaign. Anyhow the reason I am explaining ancillary revenue is because travel agents are now starting to sell more ancillary products such as hotel accommodations, travel insurance, rental cars because of GDS technologies. They can track the sale of fees through EMD (Electronic miscellaneous Documents) which is the current industry standard. In the article some agents state that the EMDs are hard to understand and use. I believe until the EMDs become "seamless and easy to use" there will exist some hesitation to sell airline ancillaries. However on the other hand the article states that Travelport is working towards a simple and uniform platform called Travelport Universal API/Desktop. Once this comeplete perhaps more agents will feel comfortable selling ancillaries. This is a goo

I still remember when most airlines used to include breakfast or dinner for their passengers including alcoholic beverages well that doesn't happen any more. I believe when Travelport Universal Desktop becomes available it would become more clear to travel agencies the transaction process and for the consumers what products and services they are ofering.

I too miss the days of free sodas and peanuts. "Sigh-" sometimes its the little things in life that bring the most joy. I agree I think the new Travelport Universal Desktop will be a valuable tool if utilized correctly.