Hospitality Industry Guest Security: Hotels Launch "Radio Frequency Identification Technology" (RFID) To Better Secure Guestrooms And Limit Guest Access To Different Floors | HOSPITALITY RISK SOLUTIONS - 0 views
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One of the latest innovations to be launched in the customer security market within the hospitality industry is non-contact Radio Frequency Identification (RFID) technology. This allows guests to access the hotel and their rooms simply by waving their room card, rather than having to insert it into a lock.
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The RFID cards can also be extended to lift-systems with cards encoded to allow guest’s access to only the floors that they are entitled.
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This means that visitors can be rest assured that from the front door to their rooms, their safety is of the utmost concern, which will only enhance the customer experience.
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Actually, I don't think RFID is a quite high-end technology in hospitality industry. But using this technology in lifts to limit customers access to certain floors in a new idea. This method can not only enhance the security of the hotel, but also can enhance customers' experience. Because customers may get a sense of safety. But the staffs should be trained to know how to explain to customers and make them get a positive experience.