Skip to main content

Home/ Hospitality Technology/ Group items matching "planners" in title, tags, annotations or url

Group items matching
in title, tags, annotations or url

Sort By: Relevance | Date Filter: All | Bookmarks | Topics Simple Middle
Heqing Zhu

Make Your iPad a Guest List Manager with zkipster | Event Manager Blog - 0 views

  • One of the most unanticipated uses of the iPad is guests check-in at events.
  • The iPad is becoming an invaluable tool for meeting and event planners
  • a new startup with quite an impressive portfolio, zkipster
  • ...1 more annotation...
  • unlimited devices synch via a wise use of the cloud
  •  
    This article share us a new technology provided by Apple to make iPad as a guest list management device for events. This new app is called zkipster, which is worth to have for event managers to help them easily check-in guests at events. I think it is very useful and impressive. And now it has a free offline demo version available for download.
YUNTING CHEN

Vendors in North Carolina and Pennsylvania to be Featured on the PartyPOP.com Online Network - 0 views

  •  
    This article introduces several feature event plan companies for hospitality industry. In order to build customer loyalty and brand awareness, partyPOP.com revised their 2012 budget and are going to offer free wedding invitations to attract more engage couple in the United Stated, Canada and United Kingdom. PartyPOP.com is one of the accomplished companies that plan events for customer, there are some similar companies such as ABC Worldwide Chauffeured Transportation and The Theme Factory of Philadelphia. ABC Worldwide Chauffeured Transportation is an event plan company that corporate with the local transportation and travel industry and they have plenty of experiences to meet the client's demand, also they help the people who travel alone. However, The Theme Factory of Philadelphia is a company that provides solutions for planners and project managers for some private or special events.
Melissa Krajewski

Cornell Center for Hospitality Research Examines Daily Deals and Sustainability Issues - 0 views

  • A survey of nearly 200 international hotel operators found generally favorable results for those that had offered a daily deal, also known as a flash deal, according to a study posted by the Cornell Center for Hospitality Research.
  • Piccoli and Dev found that Groupon and LivingSocial were the two sites used most heavily by these respondents, and their top reasons for offering a deal were branding, customer acquisition, and boosting occupancy in shoulder periods. Ironically, the hotels that were avoiding daily deals were especially concerned about compromising brand standards.
  • David Jerome, senior vice president of corporate responsibility at InterContinental Hotels Group, three critical myths are (1) that "green" is expensive, when in fact sustainable practices save money; (2) guests do not care about sustainability, when in fact many guests and group planners specifically look for "green" practices; and (3) hospitality firms can wait to implement sustainability programs, when in fact waiting is costing them both money and business.
  •  
    This article comments on the perceived effectiveness of daily "flash" deals distributed through the internet to provoke the usage of services of a hospitality enterprise. It also addresses current industry challenges hotels face with regards to sustainability and corporate social responsibility. The first Cornell study surveyed approximately two hundred international hotels. The results showed half of the hotels have used the e-Marketing "flash" deals technique while the other half abstain siting concerns of brand reputation. However the issue of dissatisfaction from those hotels who use daily deals is also prevalent. The conductors of the study recommend those who use the deals to "start small," clearly define the reason for the deal and examine every aspect of the deal, including limitations, to increase ROI and satisfaction. If the deals are tailored to fit both the hotel and guests' needs they should attract and retain customers. The roundtable discussion then dives into an important branding issue of CSR. It highlights common misconceptions related to sustainability such as going "green" being being costly, guests not appreciating sustainable efforts, and the "wait and see" approach being smart for implementation. With education and communication the hospitality industry can inform their internal and external customers of their sustainable business practices and increase customer acquisition. Rather than being reactive, businesses should be proactive and concentrate on their "long-term brand focus."
Jiabao Han

Technology: The Newest Weapon in Event Planning | Emergency Management content from EHS Today - 2 views

  • Technology, if used correctly, can assist in the automation of business processes (thus freeing precious resources), provide situational awareness for all agencies involved and provide real-time information to users. This article reviews the uses and benefits of one such technology solution, E-Sponder, at two major events (The 2004 Presidential Debates held at Washington University in St. Louis and the 2005 Super Bowl held in Jacksonville, Fla.) as well as provides guidelines when choosing a technology solution.
  • Gragnani and Smiley immediately saw that E-Sponder – a collaboration and information-sharing portal developed by Convergence Communications based upon Microsoft Office Professional Enterprise Edition 2003 technologies – offered the potential for real-time collaboration because it delivers collaboration functions such as e-mail, forums, calendars, shared documents, task lists and messaging that allow stakeholders to efficiently work together remotely. Gragnani and Smiley knew that Convergence would be willing to work with them to customize the solution to accommodate their changing needs.
  • Technology, if used correctly, can assist in the automation of business processes (thus freeing precious resources), provide situational awareness for all agencies involved and provide real-time information to users.
  • ...2 more annotations...
  • Out of this need for heightened security stems a dichotomy between necessity and reality. The necessity of an organization to provide heightened security is oftentimes at odds with the reality of the entity's ability to furnish the needed man-power and absorb the costs associated with hosting a large-scale event. All too often, a city or county is given the designation as a lead agency to provide security for an event, but is given little-to-no financial assistance to make certain that the event takes place without a serious threat to the public.
  • If the decision is made to work with a technology solution to assist in securing your event, it is important to remember a few key points: n Do your homework: investigate, prepare and implement. Take time to assess your exact deliverables and what you are going to be held accountable for. Assessing your deliverables and requirements goes beyond the obvious: How are you going to manage and archive e-mails, meetings, conversations, images and plans? Implementation of the correct technology solution will assist you in this process and keep your staff free from much of the administrative burdens found in planning large-scale events. n Don't just choose technology, choose a technology partner. Planning an event is a dynamic task. Make certain that the company you choose is willing to understand your business processes and work with you to marry technology with your most challenging issues. n Don't learn your technology during a crisis. Pick a technology solution that is extremely user friendly. As the dynamics of an event change, you may need to collaborate with a community of users you did not anticipate in your initial planning. These new users will need to quickly learn and adapt to your communication solution. When securing an event, everyone is working toward the same goal: An event where the public does not think twice about security. The right technology solution can quickly put more accurate information in the hands of those who need it, and allow people to focus on their mission, not on paperwork.
  •  
    This article talks about how events have changed throughout the years and especially because of 9/11. before this day the event planners and safety personel were focus on traffic control but now it is more safety concerns and the prevention of terrorist attacks. It discusses how and why technology can help them and shows many different examples that were real life like the super bowl an the presidential debates. it also stresses how important it is to know the technology and not to learn it in a crisis. Also it helps in choosing what technology to use. There are so many options out there and there is definitely a way to do all this without technology but technology can help and make it a lot safer and more effective.
  •  
    Events can be successfully planned, executed and reviewed without the use of technology. However, there are affordable technology solutions that can ease the burden and provide enhanced situational awareness during an event. And the new high tech, E-Sponder, really assist in the automation of business processes, expecially the event planning. E-Sponder was used to automate many critical business processes during the debate and consequently provided real-time information sharing and reduced resolution time for unplanned events. In addition, it gave complete situational awareness both inside and outside the command center to all of those involved in securing the debate activities.
gaby bestulich

Hotels going the "Green" way with Technology - 1 views

  • The industry is growing rapidly and as a large consumer of resources, especially water and energy, green sustainable technology is high on the agenda
  • use a technology powered system for heating which starts up when a guest enters a room, and turns down when they leave
  • much of the pressure to go ‘green’ has come from environmentally sensitive guests who are growing in number
  • ...9 more annotations...
  • Today, green initiatives which were once the USP of luxury hotel segment has spread across the industry and hotels of all sizes are adopting environmentally friendly practices
  • to curb energy consumption, some hotels use wireless controllers that control the Key Card, lighting and air conditioning in rooms.
  • The device requires no additional wiring, saves energy, and does not add numbers to operating costs.
  • others have gone ‘zero garbage’ with vermicomposting, recycling and using biodegradable products.
  • green technology in-house like compact hot water distribution systems that allow hot water to reach end users faster; high performance fireplaces that eliminate air leakages; and dual-flush toilets that use less water than standard toilet
  • While energy-efficient equipment may be costlier both in terms of installation and capital costs
  • long term benefits to be reaped in terms of reduced maintenance and energy saving, especially when energy costs are escalating
  • In some countries, there are also government disincentives for over-consumption of water and energy
  • Numerous hotels are looking to leverage their choices for solar energy, LED lighting, water recycling
  •  
    This article is very interesting because it does not focus solely on one type of technology, but rather summarizes several technologies and discusses the importance of their uses. Green technologies in hotels can vary from anything affecting the water heating system to air ventilation and even plumbing systems in hotels. As stated in the article, it is extremely important for hoteliers to be aware of these changes that are occurring. Hoteliers may not have to immediately alter their current systems but they should definitely be aware and in tuned to the ever-changing "green" technologies - for if they don't they may be putting their hotels at risk.
  • ...1 more comment...
  •  
    In this article the importance of hotels to turn green is highlighted. According to the article more and more people are becoming conscious about the environment and therefore prefer hotels were green practices are being used. In the past the cost of green technologies made them only available for luxury hotels. This has been changing mainly because of the high prices of energy. Now, acquiring green technology is seen as an investment for the future and as a way to reduce costs. Some of these new technologies are wireless controllers that control the Key Card, lighting and air conditioning in rooms. Lights and other devices in the room automatically turn off when guests leaves, and turn on when it comes back. Automatic heating systems and dual-flush toilets, that use less water. Other technologies which hotels are considering are solar energy, LED lightning and the recycling of water within the property.
  •  
    This article is basically talking about the different green ways that a hotel can operate. For instance in Denmark they have stations set up where a guest can pedal stationary bikes to produce energy which in exchange they receive a free meal from the restaurant. To make hotels more green the hotels are using higher technological systems like changing the ventilation systems that provide fresh air indoors and have timers on the exhaust in the bathrooms. These technological advances to the properties will be more pricey than normal systems but in the long run they will save these hotels money and help them be more earth friendly.
  •  
    Having worked in the meetings industry for 5 years now, we have also seen the increase of the more eco friendly traveler/meeting planner/attendee. Our accommodations have taken an active stance to incorporate more of the green friendly features to meet the needs of this traveler, but also to cut costs and increase operations efficiency.
david swatscheno

Social Media and The Changing Face of Event Planning | Illinois Meetings and Events - 0 views

  •  
    This article focuses on the success of using social media and event planning togther. The opportunity to be able to create events on facebook and linkedin is great and easy for the event planners. Social media and facebook changed the way of life for one guys company. He started using facebook to get his name out there and his business has been growing non stop ever since. This is just the way things are now and if you want to keep up with everyone else you must adjust to the way things are now.
Jordan Failing

Scan Emotions to Measure Events ROI - 1 views

  •  
    The article is about the idea of scanning people's emotions (emotion harvesting) at events to measure the return on investment of the attendees. The article talks about how already existing technology could be adopted for event planners and businesses to gather real times response and feedback on events.
Bing Liu

How to Increase Networking at Your Event - Planner's Edge Blog - Go Big Event - 0 views

  •  
    This article shows tips for event planner to facilitate the networking in an event. Among the tips, it is mentioned in the article that put the list of attendees' names online will let people know who is attending the meeting and the opportunity of whom that they can connect to. Event is for people to communicate. Therefore, if people can know in advance of the list of attendees online, they will be better prepared to attend the event.
Charlie Barrett

- Royal Caribbean Launches New Online Portal for Meetings, Incentives - Successful Meetings - 2 views

    • Charlie Barrett
       
      The new technology is a great help to meeting planers when tring to sell the meeting space on the cruise line. With inventory, availability, and the ability to present proposals the cruise liner has created a very attractive site for meeting planners. Being the only cruise line to offer dedicated meeting areas, the target market expands from leisure to include business giving the cruise line a much larger client base.
jennifer amador

PSAV Bringing Power to Presentations at The Westin Harbour Castle Hotel Toronto - 0 views

  • PSAV Bringing Power to Presentations at The Westin Harbour Castle Hotel Toronto
  • Toronto -- For The Westin Harbour Castle Hotel in Toronto, an event-technology partner is a team to rely on for audiovisual, maximizing event messaging and even to support each group's power requirements. This CAA/AAA Four Diamond hotel has found its event technology partner in PSAV® Presentation Services.
  • First and foremost, Ashton said PSAV's ability to quickly react to last minute requirements from event planners and guests is a key
  • ...3 more annotations...
  • reason why having an onsite team is so valuable to The Westin Harbour Castle.
  • Being an onsite event technology partner that also handles power distributor means being able to respond to power-management needs for events, meeting rooms and tradeshows with ease," Coleman said. "As the on-site technology authority, PSAV is able to ensure that the Westin is prepared for a wide range of client needs, while freeing up the property's engineering staff. We monitor the power consumption of each group to help the hotel bill its customers for only the power they actually use. This leads to greater customer satisfaction, loyalty and repeat business for both PSAV and the facility.
  • Another way that PSAV is providing partner value to The Westin Harbour Castle is during the site inspection process. Remaining present whenever prospects come to tour the hotel and discuss their event needs is helping to "close the deal," Ashton said.
  •  
    This articles goes about descriping about how great and productive PSAV audio visual company is; and how it benefits for both hoteliers and guests "site inspectors". Nevertheless, Hotels such as The Westin has carry on a responsibility for its guests and future guests in providing the best quality as far as visuals and audio sounds is concern. Furthermore, PSAV has been producing large amount of revenue as well as new customers especially in the hospitality industry; as it is one of the most greatest and rapid growing industry in the United States Nations.
Chengcheng Feng

EVENT PLANNING AS A FUNCTION IN THE HOSPITALITY INDUSTRY - Tags: HOSPITALITY industry BUSINESS planning - 0 views

    • Chengcheng Feng
       
      This article provides an overview of the concept of planning as it applies to the conduct of events. The author mentioned the planning progress and its importance. In its simplest form, the planning process consists of establishing where an organization is at present, where it is best advised to go in the future, and the strategies or tactics needed to achieve that position. In the context of new events, this stage involves making decisions, duration, location/venue, timing, and key programs elements that will serve to make the event unique or special. Whether an event will be successful or not will depend on the range of plans that went into the process of producing the event. Event planners are challenged to create new plans that move the productivity up not down.
Jouvens Jean

PSAV Earns Spot on the 2013 InformationWeek 500 List of Top Technology Innovators Across the U.S. - 0 views

  • PHOENIX, Arizona, September 18, 2013 — PSAV, today announced that it made this year's InformationWeek 500 — a list of the top technology innovators in the U.S. This is the second year that PSAV is being recognized.
  • "The theme of this year's InformationWeek 500 is digital business. It's a movement, rooted in data analytics, mobile computing, social networking and other customer‐focused technologies that are turning companies and industries on their ear," said InformationWeek Editor In Chief Rob Preston. "Every enterprise is now a digital business — or needs to become one fast. The organizations in our ranking are leading the way."
  • PSAV provides legendary service and innovative technology to create memorable experiences for planners, producers and customers across the corporate, association and special event markets. Combining local expertise and the broadest array of event technology, PSAV offers more resources in more places than any other audiovisual partner.
  •  
    This is a company that is leading the way in IT related event planning technology.
danikafox

'HoneyBook' takes a leap forward in event planning technology | Lifestyle | Jewish Journal - 0 views

  • a technological hub for professional event planners and the contractors they hire — where brides- and grooms-to-be (or other customers coordinating a multipronged operation) can comfortably manage all facets of their event from any web-enabled device.
  • HoneyBook was the couple’s way to get the wedding business up to speed technologically, from the “before” to the “after.”
  • Her ultimate goal is “to take that amazing technology and create a high-quality product for professionals and a user-friendly one for regular people to maneuver.”
  •  
    I found this article very interesting. It deals with the development of a new website that incorporates all facets of event planning into one central hub. The website was coined "honey book" a conjunction between honeymoon and booking. It's creator Naama Alom, got the idea when she, herself, was planning her own wedding. She realized that there was not one place where she could store all of her event, vendor, and decor information. "Honey book" is also a medium to share your event highlights with family and friends. Naama decided that Facebook was not sufficient enough and when investors expressed interest, Naama and her husband packed up and moved from Israel to the United States. The US housed the billion-dollar target market that "honey book" was developed for.
kathy_douglas

More hotels recycle left-behind toiletries - 1 views

  • Today, there are 148 hotels across IHG's chains — Holiday Inn, Crowne Plaza and InterContinental — that participate, compared with 60 one year ago, she says. Since then, IHG's collected 99,000 pounds of soap for Clean the World, which has translated into 400,000 bars of soap delivered to developing countries, she says.
  • There is one way toiletry recycling might help boost a hotel's business. It can make a hotel more attractive to meeting planners working for clients that favor green hotels and practices for event venues, Silberman says.
  • In 2011, Hilton Worldwide inked an agreement with a different non-profit — the Global Soap Project — to recycle toiletries. Today, about 500 Hilton hotels out of 3,900 across the company's various chains recycle toiletries through this program. Participation partly hinges on a hotel's proximity to the non-profit's delivery and distribution venues, she says.
  • ...1 more annotation...
  • At Wyndham, which franchises about 7,000 hotels, about 3% of them participate in either Clean the World or the Global Soap Project, Taylor says. Still, some of the hotels not participating in those programs donate leftover soaps and toiletries to local charities. Taylor says this practice is more sustainable.
  •  
    Ever wonder what happens to the little soaps you use at the hotel you recently stayed at? Hyatt Hotels Corp. has become one of the major hotels to start recycling toiletries through the organization called Clean the World. When guests are done using their shampoos or soaps at a hotel, the housekeeping staff collects all of the used and unused products and recycles them or donates them to other countries. The organization has only been around for a few years, however other hotel chains are joining the cause to helping the environment and also humanity. It is not just in the United States that hotels are getting involved but it is expanding globally. Hotels are sending used soaps that has been re-sanitized to battered women's center and also to countries like Africa to local clinics and orphanages.
  • ...1 more comment...
  •  
    It is really great to see that well known hotel brands like Hyatt Hotels Corp. are working to give back and reduce waste within their hotels. Every time I stay in a hotel I always take the complimentary soaps and lotions after my stay is over in an attempt to make sure they don't go unused and get disposed of. Often hotels will provide you with new soaps and lotions each day even if the old bottles aren't completely used. By sending the unused and partially used items to be sanitized and then sent to people who are less fortunate is a great way to reduce waste and give back. It is also great that the donation of these toiletries will promote personal hygiene to people who might not otherwise have the means.
  •  
    It looks like the industry is taking notice of what they can do and stepping up to the plate. It all comes down to the front line workers though, in this case housekeeping staff. Turning a room correctly is labor intensive and time consuming. Adding the step of separating the used soap and shampoo does take time. 1 minute per room per day in a 200-room hotel at 90% capacity comes out to 21 man hours per week. At $10/hr that's nearly $11,000 per year. I'm not saying it shouldn't be done. I think it's a great idea. It does many people (including the hoteliers) a lot of good. If we consider this as "goodwill" in our operating costs, it probably works out for everyone.
  •  
    I have never pay attention to where the leftover of the toiletries would go, and it's nice to know that they are going to the charity. This is a great way to recycle, help reduce waste, and help support the people in struggle. Knowing such information doesn't help making the booking decision, but it sure does increase the hotel's reputation.
noreen1

The "IT" Factor in Service...How Does the Information Technology Team Fit into Today's Guest Experience?, by Roberta Nedry - 0 views

  • The IT or technology team is not always on the front line of attention when it comes to Guest Service skills.
  • Their roles and guest demand for technology services has increased and is going up and yet, guest service may not be a priority in this department
  • Ms. Nedry Guest Service / Customer Experience Mgmt The "IT” Factor in Service...How Does the Information Technology Team Fit into Today’s Guest Experience?
  • ...12 more annotations...
  • How does the Information Technology team in any hospitality environment respond to
  • echnology snafus that impact
  • ervice delivery?
  • Are IT teams oriented or trained to understand that they are providing customer service to internal customers, the employees and do they comprehend the behaviors that will add or decrease anxiety in these anxiety –producing situations?
  • They are trained to understand the intricacies and nuances of machines, software and the internet. They are probably not trained to understand the intricacies and nuances of the humans and the emotions around them. Frontline personnel are trained to anticipate, be proactive and responsive to guest needs. Technology teams are trained to anticipate, analyze and be responsive to machine and software needs. Integrating the two philosophies and approaches can lead to productive new strategies to benefit both employees and guests.
  • Now, with additional hi-tech duties and guest needs for immediate access to wireless and the ability to set up their hotel room office away from home as soon as they arrive, expectations are higher.
  • Understanding the big picture and all the sensitivities involved can be powerful to share with IT teams.
  • Providing a deeper understanding works both ways to create the most effective guest service strategies. IT teams can explain what it takes to analyze and solve problems to frontline teams. Frontline teams can explain to IT how guests react and what type of communication would be helpful to them and enhance service delivery. Developing effective working relationships between these two very different employee ‘cultures’ may seem obvious but is often neglected and that’s when misunderstandings occur.
  • Other areas impacted by the IT/frontline interface include the hotel’s website, customer loyalty tracking systems, data collection, meeting planner specs, reviews and responses to them and especially now social media.
  • Include and provide Guest Service training to all employees involved in IT or technology efforts. If any services are outsourced, make sure a representative of that company or key points of contact are integrated into the hotel’s guest service philosophy and standards
  • Design service standards for the IT team
  • Focus on internal communications between the IT teams and other parts of the hotel or business
  •  
    This article describes the importance of investing in training between front of house personnel, and the IT department. While maintaining the efficiency of both of these departments is half the battle, it is also important to make sure they understand each others roles and needs in challenging situations. Cross training for both of these departments enhances the guest experience, and helps both teams understand the other more.
anonymous

untitled - 0 views

  • Meetings are all about business:  they develop relationships, generate leads, close deals, and create new customers.  More than that, meetings impact local economies.
  • anyone that works at a convention venue (anyone, in any capacity); anyone in the hospitality business that caters to conventioneers (staffs at hotels, restaurants, and night clubs); taxi drivers; meeting planners; meeting suppliers; transportation companies; exhibit designers and builders; association and show managers; corporate exhibit managers …
  • Trade shows and meetings create an enormous economic impact.
  • ...2 more annotations...
  • There were 1.83 MIL meetings in 2012.
  • 244.9 MIL participants attended these meetings. ·         5.3 MIL jobs were created, generating $234.6 BIL in labor income. ·         $280 BIL in direct spending; another $490 BIL in indirect and induced spending. ·         $508 BIL in federal taxes, and $379 BIL in state and local taxes (total= $887 BIL).
  •  
    Meetings are significant in that they are major events which generate dollars on a local and national scale. Those associated with tourism and hospitality, transportation and convention venues (among other industries) benefit significantly. Tax revenues increase as well. In addition to the economic impact, many jobs are created. Simply put, meetings are a lucrative income stream.
lvela051

Safety Security and Loss Prevention During Hospitality Emergencies - Disaster Recovery Journal - 0 views

  • Emergency preparedness should be a major part of the hospitality managers’ duties; they must work side by side with other tourism organizations to be prepared well to assist and save the lives of the tourist before, during and after the catastrophic events, and should adopt an updated effective emergency plan.
  • Safety and security are classified as the most important factors in the hospitality industry. Pizam et al., (1997) argued that safety and security are the most important factors to the tourist, and the first in mind when planning to travel.
  • The effective usage of safety surveillance such as closed circuit television (CCTV), electric emergency generators, body guards, fire extinguishers, fire sprinklers, emergency lights will maintain the security procedures adopted by the hotels to ensure their guests' safety, and updated emergency plans to confirm the emergency preparedness and effective planning to overcome the potential risks.
  • ...18 more annotations...
  • Furthermore, it is important to consider the proper dress for the security staff to be in line with the hospitality management philosophy.
  • Safety is a term which relates to protecting guests and staff within the hotel from the potential hazards, injury, and death by dealing with dangerous materials and different kinds of accidents. In contrast, security regards the protection of property from criminal accidents and terrorist activities.
    • lvela051
       
      Main goal with safety.
  • Providing the highest levels of safety standards and security ensures good marketing for the hotels by preventing an accident before it becomes a major issue causing loss of life and property.
  • effective information system and being well prepared for emergencies could prevent or minimize loss for the hotels.
    • lvela051
       
      Preparedness helps to know the situation better.
  • four-phase model to plan for the crisis and to deal with the emergencies; this model proposed reduction, readiness, response, and recovery phases to deal with the crisis.
  • Many practitioners imply that regarding the technology evolution in the last decade, Information Technology has become a fundamental part of the hospitality industry,
    • lvela051
       
      The use of technology is becoming a part of how to prevent the problem.
  • the importance of an updated emergency plan
    • lvela051
       
      things change over time, its important to continuously update the plan.
  • The hospitality industry is one of the most vulnerable industries to crises.
  • is vulnerable to both internal and external emergencies.
    • lvela051
       
      Need plan for both to be prepared.
  • updated regularly, and a direct communication system should be employed to respond to and overcome the crisis.
  • The importance of continuous emergency training for the employees is also emphasized.
  • ole of the media, information, and the social media should be reviewed and evaluated continuously
    • lvela051
       
      With the use of technology becoming a bigger factor, its important to have someone assigned to handle the media.
  • causing negative impacts not only for the hospitality players, but also for the tourists and the local community.
    • lvela051
       
      It affects more than just the establishment.
  • biometric technologies could ensure the hotel security and increase the effectiveness of hotel information systems. This will reduce the costs, improve management of the employee and guest activities, and improve the ability to recognize the criminal activities.
  • Preparedness and an updated emergency plan with managers' awareness will help the hospitality industry to provide the necessary resources, as well as effective training to avoid or minimize risks. Safety surveillance and security systems are very important to save guests' lives and hospitality properties. These factors can also be used as a marketing tool for guests and meeting planners. Finally, it's very important to understand the crisis emergency frameworks to mitigate effects and be well prepared before the crisis strike, and furthermore, to minimize losses during evacuation when the disaster happens.
    • lvela051
       
      What can be done.
  • susceptible to epidemics movements,
    • lvela051
       
      Word of mouth is a big marketing tool that can either hurt of help an industry.
  • Hotels should issue a check-list concerning a hotel’s vulnerability to emergencies caused by natural disasters (hurricanes, earthquakes, tsunamis) or man-made crises (terrorist attacks, explosions, fires, spill, food poisoning).
  • This will transmit a positive image: hospitality may gain a lot by using its safety and security as a marketing tool to attract more tourists to the destination.
  •  
    This article was very interesting and it was about how safety security is very important to the hospitality industry. This article also explained how a study shows the safety and security systems work in the hospitality industry. They also said that it is very important to update the emergency plan because you never know when something going to happen in the hotel and you always have to be ready for anything. This study just showed how an effective information system could prevent and being well prepared can definitely help prevent any emergency.
  •  
    The article is a study that was conducted in regards to the security management within a hotel and how an effective security system can help in preventing accidents or emergencies from occuring. The main priority of a hotel or any establishment, besides the service provided, is having an effective emergency plan set in place to be able to respond and overcome a crisis. International hospitality being a focus over the recent years, has suffered crises, risks, and disasters causing negative impacts on tourism and the community. Hotels should "issue a check-list concerning a hotel's vulnerability to emergencies caused by natural disasters (hurricanes, earthquakes, tsunamis) or man-made crises (terrorist attacks, explosions, fires, spill, food poisoning)." Another part of the plan is to focus on the loss prevention aspect of a hotel by implementing information technology to secure or improve security. On technology mentioned was biometric to increase the hotel information system and also to help reduce cost and improve the way we recognize criminal activities. With the hospitality industry being one of the most vulnerable industries to crimes and disasters, it is important to recognize, improve and update the plans set into place to ensure accurate information. While it's impossible to say that these preventions are going to stop these problems from happening, it can help other learn about the proper steps to handling these situations. I personally think that as much as employers suggest different way, it's the job of the loss prevention team in every industry to construct a plan that address as many issues and conduct trainings that would help to prepare us for these occasions. Trainings are going to be the best way to properly analyze a problem and improve on the emergency plan set.
rnobl005

Exclusive: Condé Nast Launches New Event Management Software-With a Twist - 0 views

shared by rnobl005 on 15 Jul 18 - No Cached
  • Exclusive: Condé Nast Launches New Event Management Software—With a Twist
    • rnobl005
       
      Conde Nast is a mass media company publishing well known magazines such as Vogue and Conde Nast Traveler. Over the past few years their brands have incorporated more and more events into their repertoire, so I wasn't surprised when I came across this article a few months back. In 2017 they acquired an event concierge platform called Ribyt which has evolved into Concierge.com. Not only is it a guest management software system - it also gives users access to a team of hospitality professionals who can handle project management, staffing, web design, and branding details. I was in the event industry for 5 years prior to starting the graduate program at FIU so I am always excited to see how tech and the events world intersect. I think this software is really innovative and believe it can be a great resource for meeting planners.
  • An expansion of event concierge platform Ribyt—which Condé Nast acquired in March 2017—Concierge.com promises to offer “software with a service.”
  • Translation: In addition to online registration and guest management, users will have full access to a team of seasoned event and hospitality experts.
  • ...5 more annotations...
  • “Ribyt started as a home-grown software for managing guests attending our more complex events—events with multiple levels of invitee and variable itineraries,”
  • The resulting platform offers a variety of features and services. On the software side, it can design and deploy event invites, track activity, manage travel accommodations, generate personalized itineraries for guests, delegate responsibilities to team members, and more. The accompanying service side, though, is what makes the platform unique: Concierge.com's team of professionals can handle everything from overall project management to event-day staffing to website design and branding details.
    • rnobl005
       
      To me this is a unique selling point - I don't know of any other management programs that includes people who can help you with the the planning aspects of your event.
  • Concierge.com is a turnkey solution for time-strapped event producers
  • Clients can use the self-service software on its own, or tap into the full-service option. Pricing is based on the number of guests being managed.
    • rnobl005
       
      Again, I like that they've made their service scalable. This takes into consideration that not every client is the same.
  • “Consumers, and as a consequence marketers, are valuing in-person experiences more and more,” says Murphy. “As such, Condé Nast is leveraging its strong heritage in creating unforgettable moments—like the Vanity Fair Oscar Party and Glamour's Women of the Year—to create a full-service offering for clients looking to connect with consumers in powerful ways.”
aycasa

3 Signs You Need to Upgrade to Full Event Management Software - Capterra Blog - 0 views

  •  
    This article mentions 3 key signs on when you should consider upgrading to a full event management software. I found this article to be relevant as this weeks discussion post was about the pros and cons for event registration systems. The 3 signs mentioned in the article are; "1. You need more complex event marketing, 2. Your event planning process is overwhelming, 3. Your events have grown big enough to require housing and travel management." After reading the first sign, I believe that now a days event planners need to have a full event management software if they are going to do a big event. The article stated that full services have social promotion tools, email marketing, and the ability to create an event within an event. These are all such important parts of an event. You have to have someone to send out email reminders and you might have an event that is more like a huge production where you have events within and event. And there's so many events that could fit in your head before you forget something. The other sign which I found very important was the third one. If your event requires traveling or housing then you are definitely going to be overwhelmed and you are going to need the extra help, event if its to track someones flight details.
zport003

How Event Planning And Hospitality Intersect — The Everwall Blog - 0 views

  •  
    This article answers two major questions; what is the connection between event management and the hospitality field? Why exactly is event planning considered to fall under the umbrella of hospitality? The link between event planning and hospitality is that the set of skills needed to succeed in the various hospitality-related careers is similar to those required to be a successful event planner. Some of these skills include quick thinking, in-depth understanding of logistics, strong organizational streak and maintaining good relationships with people. Both require having the ability to understand and meet of the customers without exceeding the budget. Just like running a business, hosting an event is a difficult job and requires a person with the ability to handle pressure. The article concludes by stating that though people in the two fields may face different challenges, the approach of solving these challenges remains the same.
« First ‹ Previous 221 - 240 of 271 Next › Last »
Showing 20 items per page