The Importance of Hotel Staff Safety Technology During and Post-Pandemic - By Robb Monk... - 0 views
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he discussion of hospitality staff safety has gained significant momentum, as workers from hotels around the world have come forward with cautionary stories of workplace injury, guest misconduct, or harassment.
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many properties are using this downtime to make sure they comply with the deployment of personal alert systems, also known as panic buttons.
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he devices are intuitive, require little training, and easily integrated with existing hotel systems
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The Stand-Alone LTE device offers hotels an all-in-one solution capable of protecting employees both on and off property without the need for a tethered smart device.
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s designed to pair with company-issued mobile devices to provide a truly seamless safety solution for the mobile workforce
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BLE beacon device is a discreet, easy to conceal device that allows our safety platform to deliver precise room level location accuracy indoors in multi-story buildings.
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In a crisis scenario, hotel staff can press their React Mobile Sidekick panic button to transmit an SOS signal.
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apable of connecting to any available cellular network, and is compatible with third-party hardware.
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the system relies on GPS coordinates to follow an incident in real-time, relaying that information back to support services
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he device identifies the closest BLE beacon. It then reports the precise room number and GPS coordinates,
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o remedy any concerns, hotel properties will be expected to adopt frequent and stringent disinfection measures of guest rooms and public areas, with some staff members dedicated solely to the upkeep of new protocols.
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ill be more integral to successful operations than ever before. Ultimately, workers should feel confident, and with the peace of mind of knowing that help is just a click away,
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The article is interesting as it talks about the use of proximity beacons that we have been learning about this week for marketing purposes; however, this article highlights the technology being used in employee security. In recent years hotels have increasingly committed to enhancing employee safety policies, training, and resources such as employee safety devices or ESDs. These are mostly implemented in the housekeeping department, where the employees are often alone in guest rooms and can be vulnerable. Amid the global pandemic, safety for both guests and employees is at the forefront of the industry's priority list. Many companies are taking advantage of this downtime to install personal alert systems or panic buttons. While ESDs are not necessarily new and have been around for some time, the technology has drastically improved. React Mobile, a leading provider of panic button solutions for hotels, has three updated products for the modern age. The Sidekick, which needs to be tethered to a smartphone, is a small panic button that transmits an SOS signal to alert management that an employee is in an emergency situation and requires assistance. The device is discrete and wearable, and with the aid of Bluetooth beacons, it can identify the employee's precise location. The Stand-alone LTE panic button has all the same features of the Sidekick; however, it does not need to be tied to a cellphone. It automatically connects to any available 4G cellular network to send out the SOS transmission. The BLE 5.0 Beacon offers the most advanced and incredibly accurate location information, even within high-rise hotels. When activated, it is so precise that it can provide the exact room number in which the incident occurs. These technologies can also be used outside the hotel property, where the system sends out GPS coordinates to follow an incident in real-time. This security technology provides hotels with the ability to immediately respond in emergency situations and gives t