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shared by Jessica Schwec on 17 Feb 15
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Consultant Calls For Local Security In Tourism, Hospitality Business | :::…Th... - 0 views
www.thetidenewsonline.com/...n-tourism-hospitality-business
security hospitality technology IT International Travel
shared by Jessica Schwec on 17 Feb 15
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indigenous
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He recommended the recruitment of indigenous youths to keep surveillance, provide protection and report suspicious movements in and around tourist sites.
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“The success or failure of a tourism destination or hospitality industry depends on how safe and secure the environment is for the guests and tourists.
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“There must be locals involved in the policing of our parks, hotels and tourist centres. These locals know the terrain very well, they know the criminals amongst them and they are in position to fish them out,” he said.
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Security has different meanings in different countries and is extremely important in creating and maintaining international leisure travel. In the United States this means technology: security cameras and monitoring, rapid communication and response technology. In developing countries such as Nigeria, the security conversation centers around much more primitive ideas. "A hospitality and tourism consultant, Emeka Attamah, has made a case for the establishment of 'Local Tourist Security'…in Nigeria." This idea centers on the belief that locals should be involved in the policing of public places because they are well versed in the terrain and the criminals that operate in these areas and are therefore in the best position to fish them out. After all, the success or failure of a tourism destination depends largely in part on how safe tourists perceive the destination to be. The idea of a Local Tourist Security in countries such as Nigeria means recruiting indigenous youth to provide surveillance and security near tourist sites. There are benefits and disadvantages to this proposal. These individuals will be well versed in the region and the people who live there. Many of them will have lived in the area for generations and have insider knowledge on who's who and where's where of the town in which they are operating. However, these youth would be more malleable and perceptive to outside influence. More than likely they would be easier to pressure into certain ways of thinking or actions than their adult counterparts. In addition, initiatives such as Local Tourist Security seem to potentially promote child labor (although potentially milder than the stigma would have us believe), which is looked down upon internationally. In conclusion, Local Tourist Security groups may be the best answer for areas such as Nigeria at the current time, but security in these countries is still miles behind the developed world. As a result these measure may attra
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The damage from Atlanta's huge cyberattack is even worse than the city first thought | ... - 0 views
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The damage from Atlanta’s huge cyberattack is even worse than the city first thought | TechCrunch
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After reading the discussion prompt for this week, the recent cyberattack on Atlanta immediately came to mind. This scenario is a prime example as to why cities need to invest in cybersecurity. The city paid the ransom demand of $50,000, but the damage of the attack itself was much more costly - they estimate having to spend $9.5 million to rebuild many programs that are not salvageable. It's hard to say if this was preventable had Atlanta invested in some form of cybersecurity but I think this is a new trend that major cities should be aware of and start taking preventative measures on.
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The damage from Atlanta’s huge cyberattack is even worse than the city first thought | TechCrunch
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More than two months after a cyberattack hobbled many of its critical municipal systems, the city of Atlanta is still sorting through the wreckage of what is likely the worst cyberattack targeting a U.S. city to date.
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On March 22, Atlanta’s connected systems city-wide were hit with a ransomware message locking their respective files and demanding an approximately $50,000 payment in bitcoin
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Atlanta residents were unable to do simple city system-dependent tasks like paying parking tickets or utility bills. City employees didn’t get the all-clear to turn on their computers until five days later and many city systems still have not recovered.
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The cybersecurity article focused on global issues and potential military conflict, but this article proves that cybersecurity can impact the more mundane aspects of our life.
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at least one third of the 424 software programs that the city runs remain offline or partially inoperable. Almost 30 percent of those programs are deemed “mission critical” by the city meaning that they control crucial city services like the court system and law enforcement.
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Again, on a global scale the Atlanta court system doesn't sound super threatening. But for the city it's obviously a huge blow and will take years to bring everything up to speed.
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While reporting the updated numbers, Rackley estimated that $9.5 million would need to be added to the department’s $35 million budget to address the remaining damage
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That amount is on top of the more than two million dollars in emergency procurements sought by Atlanta Information Management following the attack.
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Earlier this week, Atlanta’s Police Chief disclosed that the cyberattack destroyed “years” worth of police dash cam video footage.
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Atlanta has been regarded as a frontrunner for Amazon’s second headquarters in some analyses, though it’s not immediately clear how the cyberattack will affect the city’s odds.
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Reopening Las Vegas: Casinos, businesses open amid protests, COVID-19 - 0 views
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It was set for launch on Tuesday morning, two days before casinos planned to end the coronavirus shutdown and open doors to visitors for the first time in almost 80 days.
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demonstrations resulted in hundreds of arrests
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things changed again when another violent night of unrest left a police officer shot in the head and a man dead outside a courthouse. The commercial was shelved
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Because of the passion and sensitivity and pain our community was feeling as well as every community in the country, we thought it would be more appropriate to show restraint."
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With intel from the Las Vegas Convention and Visitors Authority, Vassiliadis monitors room occupancy rates, bookings and visitor numbers at McCarran International Airport. The data, he said, has been promising – but nowhere near pre-pandemic levels.
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MGM Resorts International is only booking 30 to 35 percent of available rooms at the reopened Bellagio, New York-New York and MGM Grand.
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“While it was different, it was safe, it was fun, and it’s still the Vegas I know.’
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Las Vegas casinos delayed their anticipated reopening by several days due to civil unrest and protesting. Digital marketing including a new ad campaign was ultimately pulled due to the heightened sensitivity surrounding recent events. Once the strip was eventually allowed to reopen, preliminary data was promising, but nowhere near pre-covid numbers, and capacity at resorts like MGM was being kept under 35% for the time being.
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Big Brother is watching: Chinese city with 2.6m cameras is world's most heavily surveil... - 0 views
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The city’s surveillance system scans facial features of people on the streets from frames of video footage in real time, creating a virtual map of the face. It can then match this information against scanned faces of suspects in a police database. If there is a match that passes a preset threshold, typically 60% or higher, the system immediately notifies officers. Three days later the police captured the man, who eventually admitted that he was the suspect.
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With 2.58m cameras covering 15.35 million people – equal to one camera for every six residents – Chongqing has more surveillance cameras than any other city in the world for its population, beating even Beijing, Shanghai and tech hub Shenzhen.
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Eight of the 10 most surveilled cities in the analysis are in China. London ranked sixth with 627,707 cameras covering 9 million residents and Atlanta, Georgia, came 10th with 7,800 cameras for 501,178 people.
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Many crimes committed in a certain area of Chongqing were committed by non-residents, so facial recognition cameras were seen as a way to combat this.
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But critics warn such widespread surveillance violates internationally guaranteed rights to privacy. To meet international privacy standards enshrined in the International Covenant on Civil and Political Rights, both collection and use of biometric data should be limited to people found to be involved in wrongdoing, and not broad populations who have no specific link to crime. Individuals should have the right to know what biometric data the government holds on them. China’s automated facial recognition systems violate those standards.
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“These systems are being developed and implemented without meaningful privacy protections against state surveillance. The depth, breadth and intrusiveness of the Chinese government’s mass surveillance on its citizens may be unprecedented in modern history.”
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Cities elsewhere may not be too far behind China’s mass surveillance.
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media access control address of users’ smartphone devices, a request sent when a device is searching for a wifi connection, to track their travel journeys precisely. It was only after the media raised awareness of the project that TfL widely informed its passengers.
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“With the rise of things like facial recognition, that is why we need new legislation that decides what is in the public’s interest and the legal structure within which they can be used. We shouldn’t drift there by accident.”
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And part of that is building trust with the community based on good community information, not on Big Brother technology.”
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Since then, two more Californian cities, Oakland and Berkeley, have also passed bans on all government use of facial recognition technology. Somerville, Massachusetts, passed a similar law this summer.
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Some people support facial recognition on the basis that technology has always driven change and is a force for good if used responsibly and proportionately.
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Omanovic argues that live facial recognition fundamentally threatens free societies. “It might start with the monitoring of just a few thousand people but it definitely won’t end there,” says Omanovic. “Authorities need to permanently ban its roll out now before it’s too late.”
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“Singapore has plans to install 100,000 facial-recognition cameras on lampposts, Chicago police have asked for 30,000 more, and Moscow intends to have 174,000 by the end of this year.”
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Are hotels and outdoor concerts any safer since the Las Vegas attack? | PBS NewsHour - 0 views
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By now, many details of that October evening in Las Vegas are well known: the lone gunman in a 32nd floor suite atop the Mandalay Bay Hotel, the arsenal of firearms, the terrified concertgoers below.
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In a 2017 Gallup poll, 38 percent of U.S. adults said they were less willing to attend events with large crowds out of concern the events could become a terrorist target.
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A separate Gallup poll taken days after the Las Vegas shooting found that 39 percent of Americans are “very” or “somewhat” worried that they, or a loved one, will be a victim of a mass shooting.
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The Las Vegas attack was, however, the first mass shooting at a hotel in the U.S., and it served as a reminder that attacks on entertainment events are a worldwide emerging threat
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The attack Paddock carried out — from a hotel with robust security and a state-of-the-art surveillance system — left many industry insiders and security experts stunned.
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For the first time in Coachella’s 19-year history, organizers used surveillance drones to monitor the vast grounds of the festival.
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For months ahead of the festival, a security company called Emergence also trained Goldenvoice security and police officers in “predictive threat analysis,” a security technique that focuses on spotting signs of trouble and disrupting attacks before they take place.
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And as security costs for hotels and event promoters increase, concertgoers in the U.S. may see slightly higher ticket prices
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Police say Stephen Paddock planned his attack in Las Vegas at least a year in advance. In the days leading up to the shooting, Paddock was able to bring more than 23 rifles into his hotel room, set up a hidden camera in the hallway outside of his room, and drill L-brackets into the 32nd floor stairwell door and his suite to delay police from entering.
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After the shooting, Wynn Resorts, Hilton and Disney Resorts all changed their internal policies regarding do-not-disturb signs
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High profile hotels near large events have had to respond to events such as mass shootings since the 2017 Las Vegas attack where a guest used as hotel room to carry out the shooting. Concert venues and large hotels are now using surveillance drones and predictive threat analysis to enable their staff to recognize patterns that could indicate signs of trouble. Security costs at large venues are expensive, and they are being passed on via ticket prices. Hotels need to evaluate their need for an active shooter plan and evaluate their "do not disturb" policies and train their staff to alert management when they are unable to enter a guest room, or when they recognize something out of the ordinary.
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Campus begins updating security cameras (Nov. 15, 2012) - 0 views
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The newer cameras can count the number of objects or people, including tracking motion through an exit – going the right or wrong way.
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he biggest impact, though, comes from the clarity of images, upgrading from fuzzy, black-and-white pictures to high-definition color.
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“Really good pictures have helped us solve a lot of crimes -- identity theft, people stealing things inside buildings, or break-ins to the residence halls,” says Banuelos. “You can’t cover it up, because we have the video footage.”
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University of Wisconsin at Madison has partnered up with Physical Plant and the UW police department to upgrade their security system. Instead of the traditional hardwired cameras the university has switched to wireless cameras which should offer more benefits. The wireless cameras will allow all the cameras to be seen at one location instead of at the specific buildings or nearby locations. The new cameras are now color instead of black and white and have a highly upgraded motion sensor compared to the old ones. I think these cameras will help the university and help them bring the crime rate down around campus.
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Online privacy: Difference Engine: Nobbling the internet | The Economist - 1 views
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The congressional measure, approved overwhelmingly by the Senate Judiciary Committee on November 29th, would require criminal investigators to obtain a search warrant from a judge before being able to coerce internet service providers (ISPs) to hand over a person’s e-mail.
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Cheap storage, wholesale access to the internet, powerful mobile phones and ubiquitous social networking have dramatically increased the amount of private data kept online.
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As a consequence, the international telecoms treaty that emerged focused on how telephone traffic flows across borders, the rules governing the quality of service and the means operators could adopt to bill one another for facilitating international calls.
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The main objective of the conference in Dubai is to broaden the definition of “telecommunications” to include the internet—in the name of bridging the digital divide and bringing the full benefits of the web to the poor of the world.
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In ITU jargon, the current treaty relates only to “recognised operating agencies”—in other words, conventional telecoms operators. The ITU wants to change that to simply “operating agencies”. Were that to happen, not only would Google, Facebook and other website operators fall under the ITU’s jurisdiction, but so too would all government and business networks. It seems the stakes really are as high as the ITU’s critics have long maintained.
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The international regulation for Internet can change whole industry even whole world. Due to the prevalence of internet, the regulation of telecommunication can play an important role for the field. However, like normal privacy, internet privacy can be treated as the same way. Nowadays, only after getting a warrant from a judge can a police coerce internet service providers (ISPs) to hand over a person's email.
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New Age CCTV Systems, Now With Brains - The Shout, Hotel News, Liquor News, Bar Club ... - 0 views
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Security and POS wrapped up in one tight little bow. Vectron has came out with a new cctv system that integrates to the hotel or bars POS system. Now the security system time stamps all images linked up to transactions. GM's can set up alerts to be sent to their mobiles or emails. Why is this important? Incidents like employee theft, fraudulent credit card use, guest intoxication, credit card disputes and underage service can all be tracked, imaged and time stamped to serve as evidence. This can help in insurance claims, police reports, reporting credit card fraud or dismissal of employees. There are many times where customers dispute there bills after they have received services in Miami and linking the POS to the security system would be a tool in fighting for payments deserved. Too bad this is a Australian Device and not in America.
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Destination World E-Newsletter - 0 views
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Based on the false premise that security adds nothing to the bottom line, police departments and professional security agencies have seen their budgets curtailed precisely when they are most needed. This police and security cutback is especially challenging to every form of tourism: from hotels to attractions, from restaurants to transportation providers. To help you place this need in perspective, consider the following:
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Do not let the media scare you about an increase in crime due to an economic turndown.
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Without tourism security even the best marketing will fail
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Use tourism security to attract baby boomers
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Passive security equipment is helpful but does not take the place of real human beings.
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Advertise to both your guests and locals and make sure they understand that you have a tourism security plan
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Do not just use security professionals, be they private or public, as merely passive officers
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Think through what your tourism security priorities are.
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Promote tourism security as you would promote a new business
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Never forget that no one ever needs to take a vacation
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Despite some of the optimistic talk of global economic recovery, the highest likelihood is that the tourism industry still has several challenging months or even years ahead of it.
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t only takes one incident to destroy the sense of security that visitors demand.
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Even before September 11, 2001 visitors wanted to know if a locale provides good tourism security.
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As people age, the issue of security and safety moves to the forefront. Presence is essential and the cost of a security professional is a lot less than the cost of additional advertising due to loss revenue.
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perception often governs a tourist's reality and if our visitors believe that an economic downturn will produce an increase in crime, then showing a tourism security presence becomes even more important.
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Machines, however, do not provide a sense of empathetic hospitality that is essential for a successful tourism industry. The best course of action is to blend human security with technology.
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Promote safety and security programmes to people in this niche.
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These are the times to think out of the box. When people are scared then tourism security is part of economic security.
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This article shows the relationship between tourism security and economy. Tourism security is an important factor that will affect the economy, people should pay attention to it and also the staff in tourism industry should pay attention to it, cause they can make full use of this factor to improve the economy. -
Great read!! Explains how tourist need to feel safe in order to travel. The importance of safety is the most important thing tourist look for when traveling. Currently the world is in a disarray.
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Las Vegas shooting could have major impact on future of hotel... - 1 views
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Police and hotel security members spend a lot of time talking about what to do and who will do what if an incident like the shooting in Las Vegas breaks out. After at least 59 people were killed and more than 500 were hurt in Las Vegas, it's possible the discussion will seriously ramp up. Visitors can't bring a gun into the MGM Grand casino or any other Detroit casino unless they are an on-duty police officer.
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"The big hotels usually put up signs that say weapons are not allowed on the premises," Wilson said. But signs aren't enforcement, and Wilson said it's not out of the question that hotel entrances need to be treated like a TSA stop at the airport.
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"I think you'll start possibly, just like going to an airport, they'll have magnetometers," Wilson said. "You could have other types of security sweeps on the application of technology to try to identify someone who was smuggling in weapons." This type of increased security would mean a more expensive hotel rate, because security is costly.
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"As a business that is centered on serving the public, no issue is more important than safety and security. Hotels have safety and security procedures in place that are regularly reviewed, tested and updated, as are their emergency response procedures. As we better understand the facts in the coming days, we will continue to work with law enforcement to evaluate these measures."
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This incident implies how important safety and security in hospitality industry. This was so devastating that every must invest and modify the security in the hospitality industry. -
The latest chain of events that we are all are aware of is shaping the security system all over the world. It have been happening in airports, clubs and now with the Vegas incident the hospitality industry have been expose as a vulnerable. Obviously the security system will change in the lodging industry now, which not only going to be a "must do" expense but as "vmorr026" may have an impact on the hotel rates as well.
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AirBnB leads to horror story - 0 views
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This article was about a young man who booked an AirBnb in Madrid and was sexually assaulted by the landlord. He sent texts to his mom asking her to help. When the mother called AirBnb to report this, they didn't respond in a timely manner and told her to call the Madrid police. The article brings up the question of security when booking AirBnb. One assumes when booking on this website, that AirBnb will try to protect its customers as much as possible but this was not the case in this particular situation. This matter was brought to the attention of AirBnb executives who want to bring about change and reinforced the policies and processes of a guest being in danger to the employees. They were better trained to know to call the police right away when the receive a report from a guest in danger.
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shared by Laura Alonso on 14 Jun 13
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Biometrics | Homeland Security News Wire - 0 views
www.homelandsecuritynewswire.com/of-the-boston-marathon-bombers
biometrics homeland security news wire technology tech solution
shared by Laura Alonso on 14 Jun 13
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In a study which evaluated some of the latest in automatic facial recognition technology, researchers at Michigan State University were able quickly to identify one of the Boston Marathon bombing suspects from law enforcement video, an experiment that demonstrated the value of such technology.
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Under controlled conditions, when the face is angled toward the camera and if the lighting is good, this technology can be up to 99 percent accurate.
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While the technology has made great strides in recent years, it does not mean that improvements are not needed. Also, more police agencies have to put the technology to use.
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This article talks about how with the help of Biometrics technology, one of the Boston Marathon bombers were identified. This is a great example as to why biometrics technology is crucial in today's society. It has helped law enforcement and government agencies track down and arrest criminals.
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Technology Could Help Enhance Security At Hotels | By Suresh John - 0 views
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In a day and age of increasing insecurities, it is time that we take proactive measures to protect our guests, our own selves, our industry and our world. Technology comes to the rescue, yet again.
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There are simple ways in which each one of us can ensure that our surroundings are secure.
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Upon entry into the property, it is vital that a guest’s baggage is scanned and the baggage count is added to his data for cross verification during the check-out,
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Guest history modules
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a special report
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The House Keeping module
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CCTV surveillance
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The next step would be to have a stringent recruitment procedure in place.
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In addition, all employees must be allowed access only into their areas of work.
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an online central passport and ID card verification mechanism must be introduced,
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A communication engine can be further used to send out pre-defined messages,
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simple technology put to effective use,
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Terrorism attacks on international hotels have turned the industry's focus on security issues. No doubt about it, both government and hospitality entrepreneur pay more attentions on security after September 11, 2001. It is important for hotels enhance security by using technology. Hotels use Vehicle Management System to tab all vehicles entering the property. This VMS also can be tagged with the guest information, drivers' information and vehicle number. Hotel should use the guest history modules to store the information about every guest especially for those 'first time guest'. The information includes the copy of passport detail of the international guests, guests' flight detail, an emergency contact number and copy of photo registration cards. The house keeping module makes report of Sleep-out guest. This system can share the occupancy reports and nationality wise occupancy report automatically with local police. Also the incoming call can be tracked. Hotel should have a stringent recruitment procedure in place. Hotel can use biometric access to restrict employees only allowed access their working place. The gate-pass system, vehicle management system and biometric access control system ensure only authorized staff and vehicles are allowed into the property. The online central passport and ID card verification mechanism can automatically verify the document against data available with the security agencies. The communication engine can send message to stuff, supervisors, in house guests and authorized external security bodies about the emergency like suspicious guest, fake passport and so on. Effective use these technology can save the hotels from the worse that can happened. - ...1 more comment...
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Hospitality industry was affected by terror attacks. This article pointed out how new technology increased security in a property. For instance, having an able Vehicle Management System can keep a tab on all vehicles entering the property. This can also be tagged with your Guest History data, enabling tagging of vehicles with in-house guests. The Vehicle Management systems also have room for adding Driver and Vehicle number details to the database. Upon entry into the property, it is vital that a guest's baggage is scanned and the baggage count is added to his data for cross verification during the check-out, in order to ensure that no undesired material is left behind. Guest history modules in a property management system would also prompt for extra information to be noted for a first-time guest. On check-in, a photo registration card must be printed and handed over to the guest. The photo can be stored in the database and also compared with the central list of criminals / suspects identified by the authorities through an online module that should be made available to all the hotels by the central bodies. a biometric access control can be interfaced with the property management system, restricting a front office executive from entering into the Kitchen area. Also, only authorized supplier staff and vehicles must be allowed into the property. -
This article gives us some tips on how technology could help enhance security at hotels. By summary the article, we can find out that the technology can help enhance security at hotels in maintaining copy of passport or ID card of all guests, noting an emergency contact number always, storing data at an off-site location for easy access in case of mishap, installing a biometric access control system for in-house and supplier staff, scanning baggage and maintaining baggage count of each guest and cross-verify on check-out, and monitoring sleep-out guest report closely. By using these simple technology, hotels can save a lot, and make hotels secure. -
The hospitality industry is hassled by the terror attacks at luxury properties, so it is important to use technology to protect the guests. A Vehicle Management System can be used to keep watch on all vehicles entering the property. The property management system is used from check-in to check out to verify the baggage and guests. A stringent recruitment such as biometric access can prevent unauthorized staff or guests step into the specific area. Also, there is an online central passport and ID card verification can verify the guests' identification and give an alert on a fake ID or passport. All these measures can help to prevent worst things from happening.
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Tourism police aim to improve tourist security - Fiji Times Online - 1 views
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Fiji is working on its tourist-attracting image. There are a lot of countries where tourism is the main financial sector of economy, so when the good tourist image is lost the economy of the whole country goes down. That's why Fiji now is trying to find a way out after the events of 1987 and 2000 which cost them their reputation and the country lost a lot of potential tourists. The main goal now is to provide security travel advisory to tourists and provide a safety service to them. By now this policy resulted in the rise of tourist arrivals. "According to figures released by the Bureau of Statistics tourist arrival figures rose from 631,868 in 2010 to 675,050 in 2011" -
I think Fiji gets to the point. If one country relies its economy on the tourism, the government should put much emphasis on finding a way for the tourists, developing the safety plan for them in order to make sure their safety. -
I do agree with you but in my opinion not all countries have enough finances for building the perfect service.
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International Cruise Ship Security Issues | Travel Tips - USAToday.com - 0 views
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The International Ship and Port Safety Code, implemented in 2004, requires all cruise ships to engage in strict screening measures. This means that all passengers must pass through metal detectors before they enter the ship, and that their clothes and baggage are X-rayed as well .
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Cruise ships also rate ports for incidents such as smuggled goods, contraband and stowaways; such statistics allow them to find the most tourist-friendly ports to visit.
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After 9/11 incident hotels, airlines, cruises are planning and implementing more security measurements to ensure customers' safety. Particularly, in this article security is the biggest concern while traveling. Any terrorist or criminal can book a cruise as a regular passenger and put passengers in danger. That is why in 2004 The International Ship and Port Safety Code requires that all passengers must pass by metal detectors and their baggage has to be X-rayed as well. Cruise ships also work very closely with the FBI, U.S. Coast Guard, and the Department of Homeland security to stay aware of possible pirate activity or terrorist attack. Ports of call are heavily reviewed and compared to ensure traveler's safety since they are in another country and other laws may apply. They check with local security and police forces, and monitor incidents that other cruise ships experience at a given port.
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An Ecotourism Report Card - WSJ.com - 0 views
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But ecotourism is a fast expanding slice of the travel industry -- revenue is rising at about 30% a year world-wide, according to the International Ecotourism Society, a trade group. And clearly the industry is in some ways maturing. There are now efforts to police rampant "green-washing," the term used to characterize resorts that make superficial changes -- such as recycling -- and then falsely pronounce themselves ecofriendly.
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Some critics contend that the very notion of ecotourism is an oxymoron in the resource-intensive travel industry.
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Ecotourism is usually perceived as a form of alternative tourism distinguished in three ways from other forms of tourism. It emphasizes relatively undisturbed natural environments, it serves as a focus of attraction. Interaction with nature is motivated by a desire to appreciate or learn about the attraction. Most guests at ecotourism resorts aren't hard-core environmentalists, several people at Jungle Bay emphasized that they weren't "greenies," but they were impressed by the nature: the density of the rainforest and the views of Dominica's coastline, with its few swimmable beaches, ferocious surf and massive cliffs.
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NCR Silver brings breakthrough technology, competitive edge to small businesses | NCR - 2 views
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Millions of small businesses have long been at a technology disadvantage, using antiquated, time-consuming methods of taking payments, tracking sales and inventory, managing records and reviewing key data.
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NCR Silver is a simple and affordable cloud-based point-of-sale (POS) software platform that enables small business owners and entrepreneurs to take payments and manage their entire business with one POS solution,
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NCR Silver comes complete with customer service only an established company like NCR can provide, delivering accessible, affordable, cloud-based technology to small business people who make up the backbone of our economy
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Yes, but what types of customer service is being provided? What are the benefits to the customer of having their customer service?
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The article above describes a new innovative system for the typical small business owner. If you are in need of some simple, easy to use technology then this might be the article for you. It's called NCR Silver, a new POS system capable of performing all the necessary function of operating a business all with one solution. It has the ability to track sales, manage inventory and records, and review key data. With all these features at the disposal of a small business owner, it could do a great deal in helping them increase their businesses profitability. The software is a cloud-based system and has the ability to be used on all portable Apple products. It is like having your business in the palm of your hand, literally! NCR Silver is already being used in Georgia throughout the Atlanta area and is slowly gaining popularity. As the cloud-computing idea takes hold, I believe this software will be found nation wide. Below is a link that demonstrates the software in use. ENJOY! www.youtube.com/user/NCRSilver -
I like the mobile being discussed here, can these be expanded into tracking devices I wonder. I don' t like the rather vague description being provided on there customer service polic. It makes me weary of using the software if I don't see any benefits listed under customer service or troubleshooting. Would someone be there to assist if I was trouble using there system or if goes down. What assurances are provided? Warranty, Insurance, etc. It should be more than just we provide customer service.
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What's Next for Travel Security? - 0 views
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This article is based on the Boston Marathon bombing and talk about the security in hotel. In hospitality industry, it's easy to be in danger because the staffs are trained to please the potential consumers in order to not be complaint. The best way is to install more security facilities, like install cameras, corporate with police. One more advise in this article is the staff should be trained to pick up and investigate unattended bags or luggage, I think that isn't a good idea because like what I said, the hospitality staff don't like being complaint.