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Jia Zhu

Cvent Delivers $3.4 Billion in Meetings Business to Hotels through First Half of 2012 |... - 0 views

  • Cvent operates the number one marketplace for group meetings business in the world and has driven $3.4 billion in meetings spend through the Cvent Supplier Network through the first half of 2012 – a 50% increase over 2011.
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    Cvent, the world's largest cloud-based provider of event management, venue selection and web survey solutions, operates the number one marketplace for group meeting business in the works and has driven $3.4 billion in meeting spend through the Cvent Supplier Network through the first half of 2012. The strong network provided by Cvent gather the international booking outside of North America and increase 42% meeting volume based on its strong network. Vice President of Sales for the Cvent said the network bring all market participants together and to improve the sourcing process and deliver value for everyone invloved. The value includes more than 200,000 hotels and special event venues worldwide, providing one-stop shopping for meetings buyers and sourcing professionals. The network also extends suppliers' reach to new customers helping hoes maximize their existing sales & marking resources and increasing their opportunities overall. Cvent also developed a platform hotels can use to help hotels develop response templates to provide faster answers to planners, allowing hotels to pre-populate RFPs with basic information and clone responses to common requests. It also proactively guides planners, helping them create better RFPs by, for example, sending a warning prompt when a venue cannot satisfy a request such as number of sleeping rooms.
anonymous

Conference News - Presentation Solutions - Cvent Makes Over 100 Improvements to Its Mee... - 0 views

  • According to the company, the new enhancements are expected to improve the user experience for both event planners and venues by offering "more robust, easier to use technology."
  • Planners and suppliers now have mobile access to the Cvent Supplier Network,
  • planners can now review and manage RFPs from their mobile devices while suppliers can view and act on group business leads, "leading to faster response times and improved client satisfaction."
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  • Hotels can now integrate Cvent's web surveys with TripAdvisor, allowing post-stay survey data collected through Cvent's platform to be published automatically to TripAdvisor.
  • "Technology needs to evolve at a very fast pace to keep up with the demands of the market and we are committed to continuous innovation and providing best-in-class solutions to our users."
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    Cvent, a meetings technology company, has gathered feedback from meeting planners and venues and responded by adding 100 enhancements to their online product. The company is looking to better the users experience and provide easy to use technology. The company's web survey, event management, strategic meetings management, and supplier network have all been improved with new technology. I think this type of business between suppliers and buyers in the meetings/events industry will be the main form of communication in the future. 
Sophia Yam

Maritz Travel Company Taps Cvent for Meeting and Event Management Technology - 1 views

  • Cvent, the world’s largest provider of cloud-based software for event management, meeting site selection and web surveys, today announced that Maritz Travel Company, a premier provider of meeting, event and incentive (ME&I) travel management services, has chosen Cvent’s registration and sourcing platform for use with its clients.
  • Cvent is the world’s largest meetings and event management technology company and has over 800 employees worldwide.
  • St. Louis-based Maritz Travel is the global leader in helping companies achieve business results through the effective use of meeting, event and incentive travel programs.
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    Maritz Travel, the global leader in meeting, event and incentive travel management service, has chosen the registration and sourcing platform of Cvent which is the world's largest meetings and event management technology company for use with its clients. Maritz associates are using Cvent's meeting and event management software to streamline the entire event lifecycle while helping their clients increase attendance and decrease costs. Cvent's software automates time-consuming tasks because of its online registration, event marketing and secure online payment processing to housing and travel management and reporting. This feature helps planners focus on meeting strategic goals and achieve more engaging and effective events.
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    The involvement of technology enable event planners to focus on the planning of the content of the event rather than the schedule, marketing and payment stuffs. Therefore, it saves time for the event planners as well as the costs that are generated without the use of technology. It will require more time for the event planners if everything has to be accomplished manually.
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    Maritz Travel Company have recently chosen to use Cvent Cloud Event Management System. Due to Maritz Travel Company Maritz Travel books an annual of 1.2 million hotel room nights for meeting and travel program where they use Cvent which will increase attendee and decrease cost for their clients. The Cvent software helps control time consuming task which helps event planners focus on meeting strategies goal.
Chris Cardoso

Hotel firm upgrades accounting system - 0 views

  • LBA Hospitality Partners with M3 Accounting + Analytics to Enhance Accounting Processes and Increase Efficiencies July, 31 2013 M3 Accounting + Analytics Seeking to update and streamline accounting processes for its 70-plus Southeast properties, Dothan, Ala.-based Larry Blumberg & Associates, Inc. (LBA Hospitality) recently announced an expanded partnership with M3 Accounting + Analytics, the national leader in hotel-specific accounting software, operations reporting, and business analytics. “If we are to continue to be an industry leader, we must have the ability to meet the requirements of our stakeholders and provide accurate, real-time and relevant information for our management team and owners,” said LBA President Beau Benton.  LBA sought the ability to swiftly handle budgets, forecasts, and reports, and to dissect business data, all while insuring that the back-office accounting platform functionality was state-of-the-art and industry-specific.  In choosing M3, Benton cited how the company integrates accounting, business intelligence, and reporting, while eliminating most redundancy, software investment and annual hardware/software maintenance. In addition, Benton and LBA were looking for continual and automatic upgrades, backup and disaster protection, and minimized downtime.  LBA is implementing the full suite of M3 products: accounting through the AccKnowledge platform, time, attendance and labor management through the newly released RightTime solution and LaborWatch, and payroll services through RightPay. The company will also continue to use M3 Link business intelligence reporting, as LBA will be expanding it to bring financial data, operating stats, Smith Travel feeds and guest satisfaction data (including verbatim responses) into one completely customizable dashboard. LBA, which launched its business by developing a Sheraton Inn in 1973, is rapidly growing its management business and securing more and more agreements from sophisticated owners and investors.   Scott Watson, M3 Vice President of Sales & Marketing, said, “While our core product remains our accounting solution, we’ve continued to evolve and offer new products and services that meet the current and future needs of the hospitality industry. It is truly exciting that our product platform will help Beau and LBA achieve the aggressive growth they are anticipating over the next five years.”  The implementation and training process for all LBA properties is expected to be complete by December 1.  About LBA Hospitality Based in Dothan, Ala., LBA Hospitality is a hospitality management company focused on maximizing return, safeguarding assets and enhancing value. Founded in 1973, the company now manages 70 properties throughout the Southeast, from Texas to Virginia. More information is available at http://www.LBAHospitality.com.  About M3 Accounting + Analytics M3 is the national leader in hotel-specific accounting software, operations reporting, business intelligence and analytics, processing more than $8 billion in financial transactions for more than 3,000 properties. M3’s integrated suite of hospitality accounting products includes: AccKnowledge, Link, payroll and labor management services, and document imaging and retrieval – all designed to help provide hotel operators, owners and managers unsurpassed access to the information they need in the most integrated and cost-effective manner. The company was founded in Gainesville, Ga. in 1998, and also has a base of operations in Tampa, Fla. More information is available at www.M3AS.com. 
  • “If we are to continue to be an industry leader, we must have the ability to meet the requirements of our stakeholders and provide accurate, real-time and relevant information for our management team and owners,” said LBA President Beau Benton.  
  • continue to be an industry leader, we must have the ability to meet the requirements of our stakeholders and provide accurate, real-time and relevant information for our management team and owners,” said LBA President Beau Benton.  
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  • “If we are to continue to be an industry leader, we must have the ability to meet the requirements of our stakeholders and provide accurate, real-time and relevant information for our management team and owners,” said LBA President Beau Benton
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    LBA Hospitality Partners with M3 Accounting plus Analytics to enhance accounting processes and increase efficiencies." As an industry leader LBA's Presidents feels they need to ability to meet requirements of their stakeholders and provide accurate real-time information for management and owners. When choosing M3 LBA's president noted how the company integrated accounting, business intelligence, and reporting while removing redundancy, software investment and annual hardware/software maintenance. Part of the requirements for choosing a company was continuous automatic upgrades, backup, disaster protection and limited downtime. LBA chose to implement a full suite of M3 products: Accounting through the AccKnowlege platform, time, attendance and labor management through RightTime solution and LaborWatch and payroll through RightPay. LBA will be expanding to bring financial data, operating costs, Smith Travel feeds and guest satisfaction data in one customized dashboard using M3 Link business intelligence reporting. LBA continues to grow after developing the Sheraton in 1973. Scott Watson of M3d is happy that M3 can meet the needs of their customers even though their core product is accounting solutions. They continues to help companies as they grow. Through this partnership they hope to continue to grow as meet the needs of their guest, investors and team. While it is important to have a core product to offer, I think it's also important to have additional products that meet the needs of your customer much like S. Watson said about M3 continuing to evolve and meet the needs of the hospitality industry. I feel this would make the company more marketing. It looks as if the President of LBA reviewed what the company's needs were and then chose to partner who leads the company in hotel specific accounting software. The president recognized the need to be able to report numbers accurately and forecast real data to its team, owners and investors. When I m
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    The Larry Blumberg & Associates hospitality firm (LBA Hospitality) partnered with a management company, M3 Accounting & Analytics, to integrate new software in it's 70 properties throughout the southwest, fro Texas to Virginia. The services that will be provided by M3 will range from Accounts Payable, to General Ledger, Daily Sales Report, Labor Cost, Check Writing, Cash Management, Forecast, Budget, etc. M3 provides products and services that will continue to evolve and improve to be cutting edge in hospitality. LBA is using M3 to streamline an aggressive five year growth plan. Other hospitality business will begin to incorporate a service provider that can encompass all accounting needs.
Yujia Xie

Hospitality Management Program Implements State-of-the-Art Technology - 1 views

  • After considerable industry-wide research, Kendall College has added MeetingMatrix International to their hospitality curriculum. MeetingMatrix provides state-of-the-art meeting planning technology solutions, which will soon be taught to all students enrolled in the hospitality school at Kendall College.
  • Founded on the principle of expanding and enhancing communication between event sites and meeting professionals around the world, it has become the industry leader and continues to enhance the meeting experience. Because of its presence and value within the meetings and events industry, Kendall College saw the need to implement this high-tech software into their curriculum.
  • Glen C. Ramsborg, Ph.D., CMP, was recently appointed as a Professor in the School of Hospitality Management at Kendall College and actively sought out the MeetingMatrix event planning software. Ramsborg, who joined the Kendall faculty in September, is a veteran education professional with a 25-year career in meeting and event management. He is a longtime member of both the Professional Convention Management Association (PCMA) and Meeting Professionals International (MPI), and was formerly the Senior Director of Education at PCMA. Due to his extensive background in the industry he understands the value of MeetingMatrix and what it will bring to the classroom.
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  • Planners have access to a venue’s measured and certified diagrams, and then are able to create event setups specific to their needs, all with that particular venue’s exact dimensions and inventory items. From there, with the MeetingMatrix 3D-VR Browser, planners can view their desired setup in 3D Virtual Reality so that they can feel as though they are actually experiencing their event. The technology is advancing the way in which business is done, which is why Professor Ramsborg and Kendall College understand its importance in the education field and will include it in their meeting and event management courses.
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    As this article mentioned, MeetingMatris will be added to the hospitality curriculum in Kendall College. MeetingMatrix provides State-of-the Art meeting planning technology solutions. In my opinion, it is very necessary to provide the students with useful technology solutions and it provides a lot of assistance for their future job seeking. In the rapid development society, accurate and instant information decides if a business success or fail in a meeting plan. Therefore, more and more people begin to pay attention on this issue.
Morgan Staley

4 Marketing Tactics Hotel Event Managers Need to Succeed | Ungerboeck Software - 1 views

  • By providing memorable service, sharing best practices, proactively solving problems, and leveraging social media to make less work for your client, you can position your hotel as customer-focused venue that meeting and conference planners are anxious to work with
  • where hotel and event organizers meet one another face-to-face
  • The ability to pivot or enhance your event at the press of a button used to be nothing more than a meeting and conference planner’s dream
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  • Hotels know that when it comes to these conference add-ons, experienced event planners always come to the table ready to negotiate
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    This article discusses marketing tactics to improve events. The pre-con meeting with other staff members is key to making sure everything is communicated to the proper departments. Another great tactic is add-on's during the meeting. Marriott invented Red Coat Direct which allows immediate on site ordering of additional supplies or requests. Anticipation of needs is a must. Being able to negotiate comps is a wonderful way to enhance the meeting experience. Lastly, being able to utilize free marketing by encouraging attendees to post on their own social media is a wonderful way to spread the word. Using meeting hashtags is a great way to entice engagement.
Linfan Cai

LA Tourism to Offer Housing Management Services with Passkey's GroupMAX ME - Google Cus... - 0 views

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    The Passkey's GroupMAX ME is a big progress during the housing management service area. It major effect is promoting the efficiency of management in meeting, convention or event. It makes the meeting management become more professional. LA Tourism managers can organize the conventions and meetings that were more safe, consistent and portable by using GroupMAX ME on their hand. The technology could make participants easily and efficiently find hotel reservations in office. And meeting professionals could be easy to track inventory online. GroupMAX ME could help meeting professionals to avoid an excess of reservation fee because it could directly connect hotel property management system or central reservation system.
Linfan Cai

LA Tourism to Offer Housing Management Services with Passkey's GroupMAX ME | hospitalit... - 1 views

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    The Passkey's GroupMAX ME is a big progress during the housing management service area. It major effect is promoting the efficiency of management in meeting, convention or event. It makes the meeting management become more professional. LA Tourism managers can organize the conventions and meetings that were more safe, consistent and portable by using GroupMAX ME on their hand. The technology could make participants easily and efficiently find hotel reservations in office. And meeting professionals could be easy to track inventory online. GroupMAX ME could help meeting professionals to avoid an excess of reservation fee because it could directly connect hotel property management system or central reservation system.
Chenchen zheng

Green Hotel Chains - 0 views

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    Today, going green is one of the defining movements of our time. The movement to conserve and replenish the earth's resources continues to build momentum and meeting planners and suppliers are doing their share to advance the cause. It is really a very good phenomenon that some major hotel chains are making to help planners organize eco-friendly meetings and events. This article talked about what the major hotel chains are doing to support eco-friendly meetings. 1. Toronto-based Fairmont Hotels & Resorts' Eco-Meet program. 2. Hilton International has declared that all of its 3,600 properties will be using its carbon calculator program, which the system analyzes 200 operational practices, including housekeeping, paper product usage, food waste and transportation, and determines their environmental impact in terms of energy and water use, waste production and carbon output. 3. Hyatt Hotels & Resorts' Meet and Be Green initiative, offers clients a 3 percent rebate on qualifying charges on the final pretax master bill for following the chain's 10-point green guidelines. 4. Kimpton Hotels & Restaurants became one of the first hotel chains to offer a dedicated green meetings package brandwide, attracting immediate interest from corporate clients such as Microsoft and Aveda. 5. Marriott has offered green meetings standards across its JW Marriott, Marriott, Renaissance Hotels & Resorts and Courtyard by Marriott brands. 6. Starwood Hotels & Resorts Worldwide recently announced it would implement its new Sustainable Meeting Practices (SMPs). According to those hotel chains , by following the Eco-Meet guidelines, groups can save up to thoughts of plastic water bottles, aluminum cans, writing pads, pencils, paper cups and other else per year.
Endrich Reveil

Hospitality, Tourism and Leisure - Document - 0 views

  • Conrad Hotels and Resorts said it has added a new and intuitive Conrad Meetings function to the award-winning Conrad Concierge mobile app.
  • Conrad Meetings functionality within the brand's mobile app now provides a direct line to the in-house event manager from the initial inquiry through the hotel's delivery, such as adjusting the temperature of the room, refreshing catering, or requesting meeting room technology support.
  • Conrad Hotels and Resorts is a global luxury brand consisting of 23 properties across five continents. It is part of Hilton Worldwide, a leading global hospitality company.
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    Conrad hotels have provided a new function into their Concierge mobile app, The Conrad Meeting. This app provides detail information about any of the twenty-three Conrad properties. The app can assist in adjusting meeting room amenities and provide any updates or changes to events. The Conrad Meeting allows excellent communication between hotel workers, event managers, and guests. Technology has provided convenience ways to make jobs easier and more efficient. Conrad had just made planners job a lot much smoother in their operational process when things or last minute things need to get done.
duyt tran

Event Planning - Conferences - 5 Corporate Event Trends to Watch in 2013 - Successful M... - 1 views

  • technology
  • Automation will help event planners reduce expenses: As event budgets are subjected to greater scrutiny, strategic meeting management (SMM) technology can help event planners identify new methods to streamline event-related functions and reduce costs.
  • Event organizers will engage audiences with smartphones: Smartphones are increasingly used to conduct business and stay in touch. Gartner predicts that mobile devices will surpass PCs as the tool of choice to access the web in 2013. Forward-thinking event planners will provide attendees with all-in-one apps they can use to track activities, connect with business contacts and share their experiences via social networks. These apps will also empower organizers to engage with users before, during and after an event.
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  • Meeting planners will leverage technology to gather in-depth attendee information: Finding out what makes attendees tick is a crucial part of a successful event management strategy. Now event organizers can use technology to gather and compile information in real time, which enables them to adjust their meeting strategies on the fly and demonstrate ROI.
  • Using technology tools to gauge attendee needs, get real-time data on event effectiveness and streamline planner workloads makes sense, as does a one-stop solution that leverages the ever-present smartphone.
  • the events industry is poised to make a comeback in 2013.
  • Smart events will take center stage
  • choose smart event technology to help them operate more efficiently, better manage attendee engagement, and grow their businesses.
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    This article is about technology trends in the event industry. It talks about what event planners are doing to implement more technology in their events; it gives examples such as audience using smartphones to interact during the meeting, events, conference, etc. Now event planners use technology to collect information in real time, which helps them to adjust their event at the moment, this is a very smart strategy.
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    Because event planning is a stressful and demanding career, automation of application helps efficiently in its own way. It also states how technology helps planners to save abundantly because of how practical it is to use an application where all your information are stored in. Many applications are rising to help with the planning. They help with organizing with all the details and all data are stored and save. Smart phones are a major part, in that it is a major tool that helps the planner pull up their activities and they can also use it as business contacts and work with all the vendors. These applications are the best ways to help cut cost and a good solution to improve new strategies in the event planning workplace.
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    Every year technology plays a more significant role in the hospitality industry, including the event planning sector counting for direct spending of $263 billion in the U.S. market alone. According to the article, there are 5 trends that companies will focus on in order to demonstrate return on investment. Smart event will be taking center stage in 2013 therefore operators need to choose smart technology that will allow them to operate more efficiently and grow their business. Automation and streamline will help reduce costs and will allow for more transparency. The next trend is for planner to achieve greater efficiency through solution consolidation that will free up planning s time allowing them to focus on their creativity. Meeting planners will also leverage technology to gather in depth information about their attendees to find out what their preferences are so they can adjust their strategies. Lastly, event organizers will engage audience with smartphones. This trend I think is very crucial and will make events appealing to attendees who will be able to use app for the conference prior during and after the event allowing them to be connected to all the information and recourses at all times.
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    This article contains information about the expected event trends this year that will possibly increase ROI. The list of expected trends all surrounded the technological advancements that are enhancing event planning. The advancements include the increased use of smartphones to conduct business. This technological increase will also reduce company costs. It is also expected to improve company value. I agree with technology improving company value. Technology is advancing majorly throughout the world. It is also making it easier for companies and consumers to interact. Smartphones, alone, are very popular in today's economy and are a great example of technological advancement. Being that people already use their smartphones to check emails, save event dates and contact other people (whether over the phone or by video), conducting business will be somewhat simple to adapt to. Increasing company technology to reduce costs is a good move. However, the companies should keep in mind that losing one cost will only open the door for another one. When dealing with technology, there are always risks (usually malfunction risks). So, companies should keep in mind that there is a possibility that expenses will incur for the technological maintenance that will be needed to keep the technology operating.
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    The Great Recession has been come to end point; therefore, expected corporate and event spend will begin to rise from 9 to 20 percents in next two years. The author has scooped out 5 major trends that will rapidly increase Return on Investment (ROI) for 2013 and future. 1. Smart Events will take center stage: in 2011, 205 million people attended 1.8 million events cost more than $263 billion in direct spending in the U.S alone. But only 25 percent of organizations see its effective, in 2013 organizations will choose smart event technology to help them operate more effectively 2. Automation will help event planners reduce expenses: Strategic meeting management ( SMM) technology can help event planners adapt to new methods to identify event-related functions and reduce costs. 3. Planners will achieve greater efficiency through solution consolidation: In the future, organizers will lay out their workloads by choosing consolidated solution, saving time and freeing up event planners to focus on making event better and well organized. 4. Event  organizers will engage audiences with smartphones: New all-in one apps will help organizer to provide all the information needed for attendee about the event. 5. Meeting planners will leverage technology to gather in-dept attendee information: focusing on the need of attendee is a crucial part of event planner, to be able to get requirement of attendee in real time will help organizer to adjust their plan, strategies on the fly and increase ROI. Increasing the need for events in 2013 and future requires event planner to be able to get familiarize with new event trend and technology to minimize the cost and maximize the ROI for an organization.
Nelson Placa

Event Planning - conference management - International Meetings Go Virtual - Successful... - 0 views

  • Last year, the company hosted a one-day marketing conference in its headquarter city of Atlanta, featuring speakers from the Coca-Cola Company who discussed branding and marketing development. EPiC used virtual meeting technology to broadcast the discussions to business owners and marketers based in Trinidad and Cape Town, South Africa. "In the environment that we're living in, where people are trying to grow their business and build awareness, it really is a huge expense to fly out to the States, and book a three-day conference to hear maybe one or two people you are interested in," says Isha Edwards, brand marketing consultant and business instructor for EPiC. "So why not have a virtual aspect to the meeting? All we need is an internet connection and a video camera."
Yingjie Cao

Cutting-Edge Audience Feedback - Meetings And Conventions - 0 views

  • Audience-response systems (ARS) have become more sophisticated and portable, allowing presenters to ask questions on the fly and attendees to get involved in a program's content.
  • You can use it for surveys and evaluations. You can use it to engage attendees. You can use it for gaming. You can collect valuable information that you can publish after the event. You can grab it all with one tool
  • Devices also can be individually assigned to attendees to count attendance for crediting purposes
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  • the IML Connector has a more powerful microphone, eliminating the need for a fleet-footed helper to run the mike around the room. An extra feature is a speaker, allowing attendees to listen to simultaneous interpretation through the handset or headphones.  
  • No computer is needed when the devices are paired with the handheld base unit, called the Reply Solo, which gathers the answers and displays the results.
  • Each transmitter has a small LCD screen that indicates which answer the attendee has chosen.
  • As long as Wi-Fi is available, responses to Poll Everywhere surveys also can be sent in by laptops, iPads and iPod Touches. And answers can be tweeted and still come straight into the presenter's PowerPoint slides in seconds
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    Technology absolutely plays important role to facilitate meetings and conference running smoothly. The Audience-response systems (ARS) ease the communication between attendees and speaker, which encourages the engagement from participants. As one big goal of meeting and convention is to bring people together and let them know each other, technology like ARS is essential for a successful meeting. According to most planners' experience, it's really annoying to pass around the microphone when somebody wants to ask question. The new microphone function is also added into ARS so that attendees can ask question without waiting for passing the microphone. In addition, ARS can track attendance for crediting purpose. As long as WiFi is available, surveys can be sent by laptops, iPads and iPod touches.
Ligia Elizondo

Swissôtel Chicago: Renovated Meeting Space, a New Eatery, and a New Event Man... - 0 views

  • The updates were meant to make the meeting rooms more consistent with the feel of the event center,
  • The hotel is the first Chicago property to offer Nervana's Bonfire Events Management app for meeting planners and attendees
  • The tool allows users to track schedules, flights, and presentations, connects meeting participants through a social media site, and sends alerts for any schedule changes.
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    The Swissotel Chicago hotel was renovated this spring with a total investment of $10 million. The hotel decided to invest in new technology to attract more business and improve the overall performance of the hotel. "Updates to the lobby include a new earth-tone color palette and check-in pods in place of a central front desk. All front-desk agents are now equipped with laptops that allow them to roam and check guests in even when they're not stationed at the pods." This new renovated hotel offers a soundtrack of DJ beats, televisions, and multimedia plug-ins. The meeting space also provides the best in technology. "The hotel is the first Chicago property to offer Nervana's Bonfire Events Management app for meeting planners and attendees." This allow event planners to work more efficiently with schedules, flights, meetings and presentations "connects meeting participants through a social media site, and sends alerts for any schedule changes."
msant228

Hotel Security: How to Optimise It | By Lillian Connors - Hospitality Net - 0 views

  • Invest in surveillance software It's not easy operating in the dark, so the first thing you want to do is to obtain a pair of eyes that will allow you to monitor the activity in your hotel, and catch any illegal activity should it occur.
  • This will not only help your guests feel safer, but it will also discourage anyone who's up to no good to proceed with their plan. Likewise, it will give you a clear overview and allow you to keep a tight ship the guests will want to board.
  • Hold regular security meetings Security meetings should be the staple of your customer safety efforts.
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  • you want to use these meetings to familiarize yourself with any potential weak points you might have in your security system, and improve where needed. You will also get the opportunity to strategize your next move should a situation arise.
  • Upgrade the locks One of the most important aspects of hotel security is lock quality, durability, and upkeep. The hotel room lock is the last line of defence against assailants and thieves.
  • Likewise, make sure you keep a reliable 24-hour locksmith on speed dial to address any problems as soon as they arise. From lock malfunctions to replacements and upgrades, and even fixing the locks after a break-in, having a locksmith who can come at a moment's notice is imperative.
  • Improve constantly Trial and error breed success, but only if you work hard to improve on your past mistakes.
  • So make sure you always think of new ways you can improve your customer's safety.
  • Meet your customers One of the most effective ways to keep a close eye on what's going around in your hotel is to meet your guests.
  • This is not only a chance for you to check out the type of people staying at your hotel, but it's also a chance to ask them if there is anything you can do to improve their overall experience.
  • Prevent cyber attacks Nowadays, cyber-attacks are becoming more frequent than ever, and you want to ensure your guests' data is protected from malicious activity. To this end, you want to form an IT department that will work on improving the hotels cyber security, and be on call to help your guests with any IT related issues. This will help you provide a better service, and increase your brand's reputation.
  • Do background checks of your staff Finally, you need a reliable staff by your side to make all of the aforementioned tactics work.
  • This way, you will be able to prevent any criminals from infiltrating your business and elevate the overall security of your hotel.
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    No matter how much hotels invest in security, there are still vulnerable areas where hotels should improve to prevent thefts, break-ins, fraud, hacking, and numerous other crimes from happening. In this article, the author has introduced certain ways to optimize hotel security, including increasing the invests in surveillance software, holding regular security meetings, upgrading the locks, meeting your customers, paying attention to cyber-attacks, and carrying on background checks of staff.
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    This article is about hotel security and different ways to optimise it to meet your needs. Some of the topics discussed were the integration of surveillance software, the importance of regularly scheduled security meetings, lock upgrades, and customer interaction. The article touches upon each of the topics mentioned and explains how the integration of all of these practices helps create a safer and more cohesive security system. I liked how it focuses on the need to interact with customers as they are the ones you are protecting the most. I think that interaction really makes a difference.
smgarcia

Video Conferencing Event Management Keeps You in Control - VC Daily - 0 views

  • the job requires you to be onsite, in-person, and everywhere all the time. Dozens of stakeholders need your attention and few, if any, share a location.
  • That’s why video conferencing event management is for you.
  • you can give people their personal facetime and supervise their progress
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  • You can even inspect the site of your next sales event halfway across the country
  • You can’t be in two places at once, but with video conferencing event management you can be in six successive locations without leaving your office.
  • Your video conferencing salvation resides in the cloud–the same cloud computing you’re probably already using to access project and event management software
  • all your varied information is stored in one location and accessible from all your devices
  • in place of your CRM, provisional schedules, marketing collateral, and venue plans, is a single video conferencing portal you can use from your desktop, smartphone, or tablet.
  • this cloud-based meeting platform can be integrated into your everyday workflows.
  • With the right video vendor, you can move from a spreadsheet to email to internal video call to phone call and on to a client face-to-face sit-down with all the effort it takes to click between browser windows.
  • The goal is that every contact you make with both the internal and external elements of your working life become channels within the same workflow.
  • All the data you collect on a client, all the information you have about venue capacities, all the voice of the customer lessons you’ve ever learned are stored and analyzed here as well.
  • you can combine all your existing event management needs with a digital communications arm that lets you turn that knowledge into a flexible and persuasive way of keeping all your stakeholders happy.
  • Since you’re now traveling by video, the three back-to-back meetings you have with stakeholders across the city don’t involve leaving the office, which gives you time for a quick pre-meeting huddle room catch-up with your marketing team.
  • You can even remain at your desk to join the call, while your team in another part of the building meets together in the huddle room. Your notes from this meeting can be pinned to the project file for your upcoming external face-to-face, along with all the relevant data from your integrated event management app.
  • At all times, you can be adding notes to each respective file, sending chat messages to your team, taking photos and recording video, and presenting multimedia examples of some event planning do’s and don’ts.
  • You can’t be in two places at once, but with video conferencing event management, your entire working life can be based in the same platform.
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    Video conferencing is making event management that much easier. Not only does it make meeting to make final decisions and plans regarding an event more convenient, but video conferencing can also be used within an event for out of town participants. In a digital age, apps that can bundle all the facets of planning with meetings is a competitive edge.
danielle caskie

GoToMeeting Offers Affordable Web Conferencing - 0 views

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    Go To Meeting is a new software system that allows small businesses and corporations to host meetings with up to 10 employees for $49 a month. Unlike its competitors, which cost on average $468 a month, Go To Meeting's software only requires one download and one registration on one PC, one time. From this all 10 employees can hold unlimited monthly meetings from any PC, anywhere. Go To Meeting also offers better security and chat functionality, as well as, desktop screen sharing that allows employees to view any application.
JIACHEN LI

Workspace as Easy to Book as a Hotel Room - Now Testing at Marriott - 1 views

  • "Whether you work from home and need a place to meet a client in the neighborhood or you want a flexible space to meet and collaborate with company colleagues, we want to welcome you into our hotels and Greatroom lobbies," said Paul Cahill, senior vice president, Brand Management, Marriott Hotels & Resorts. "Younger workers are changing the work dynamic. They are mobile and global, living lives untethered to the traditional work environment, and we are evolving with them."
  • app connecting people in search of flexible workspaces with venues providing workspaces.
    • JIACHEN LI
       
      This article is talking about the workspace software. Company manager can use this software to book a meeting room as booking a hotel room. It is convenient and flexible. This software is suitable for the mobile employees who don not have a fixed working space. As we know, usually mobile employees are busy in running the business, corporations need spaces to provide the employees working space.But the mobile employees often do not at corporations, it is unnecessary to rent area for this kind of employee.In this situation. The workspace software is a good choice. This can save the money and provide a comfortable workplace. because of the hotel characteristic , employee is easy to leave and come. The company do not need to rent a fixed place for the mobile employee. This article also talks about the hotel is a good place for receiving the client. In general, there is no meeting room in the normal company. Even if the company has a meeting room, the environment of the meeting room is not better than the hotel.Because of the respect, It is important to choose a comfortable place to meet the client and talk business. So the professional and comfortable hotel is the best choice and place for meeting the client. The workspace promotes the development of the hotel. Not only do the hotel provide a rest place for the travelers, but also the hotel can provide service for the business aspect. The hotel is becoming a multiple industry.
Chang Ren

InterContinental Hotels Group launches Meetings Online with GroupMAX - Spice News: Spec... - 0 views

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    This article is about a new meeting system that IHG launched for meeting and events booking across 23 of its hotels in Australia and New Zealand.It can be used by any standard web browser or smartphone. It is also equipped to handle various unique business needs including multiple types of events and attendees as well as a wide range of booking methods, payment types, languages and currencies. * Online Hotel Booking: It can help to encourage more delegates to book within the block.  * Live Event Tracking: Meeting organisers can optimise their room block contracts.  * Automated Room Lists: it can secure - eliminating the risk associated with transferring private financial detail across email.  * Increased Pick-up: It will help to maximise event traction through automated email reminders which act as an early warning system for delegates and in turn, maximise block traction.  * Professional Email Marketing: hotels are able to leverage GroupMAX's integrated email marketing platform to create new service opportunities which can be communicated to delegates prior to arrival.
Nicole Spencer

Boca Raton Resort & Club Launches Meeting App - 0 views

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    A resort and club in Boca Raton introduces a Boca Meet 360 degrees meeting app-- this app features a virtual site tour of the resort, its meeting facilities, accommodation styles, leisure activities and amenities. The app also provides 15 key points of interest to meeting and weeding planners-- this is a wonderful use of an app that I think a lot of conference centers and hotels lack for instance, the feature includes a video and photo galleries, property maps, meeting space with spec and floor plan, 360-degree tours of guest rooms and an interactive meeting planning tool and contact information.
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    Nicole, I completely agree with your statement that this is a wonderful use of an app and technology as a whole. In this fast-paced world of technology, hotels need to keep up. This interactive guest technology is just the way to do this. It really enhances the guests' experience as well as increases overall convenience. I posted an article similar to yours and it really summed it up by saying that guests are able to do many things on their own now. This technology could really change the way hotels operate and hotel service for the better.
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