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sophia edwards

Hospitality Management software System India - 1 views

Winsar Infosoft is the fastest growing Software Company dedicated to Hospitality Management Software, Hotel Management Software, Property Management Software also in SPA and Golf. The article also ...

started by sophia edwards on 04 Jul 12 no follow-up yet
Carl Miller

Rainwater Harvesting Mandatory in Karnataka State, including Hotels | India Climate Sol... - 1 views

  • It's good to hear that Karnataka has made RWH mandatory in the state, but what's more interesting is that hotels have been made responsible for their waste water management as well. At last when the spectre of no fresh water looms high in Karnataka, the government has placed policies in place which will force the hands of the wasters.
  • It's good to hear that Karnataka has made RWH mandatory in the state, but what's more interesting is that hotels have been made responsible for their waste water management as well
  • I saw the huge difference in using waste water and fresh water in The Serai's coffee estates.
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    This article briefly summarizes how the The Serai resort in the coffee country of the Indian state Karnataka has been harvesting rain water to use for watering their gardens. This article doesn't go into too much detail itself but I did some other research and found that this region of India only gets 8% of their annual rainfall in the months of January-May. This really puts a strain on the region and being able to harvest and store rainwater from the wet season helps especially with superfluous water usage like watering and maintaining hotel gardens. The state made it mandatory to reduce water waste and The Serai has created a surplus. (http://www.karnataka.com/profile/rainfall.html) The Serai resort also uses other green techniques like using waste wood to make furniture for the resort. (http://theserai.in/en/responsible-citizenry.html) I think it's great that the government there has made laws requiring the saving and re-using of rain water. It is especially important for them due to the drastic differences of the dry and rainy seasons but this could be applied almost anywhere. Part of the draw of some hotels is their scenery and gardens but watering these can get expensive and become a waste, especially if there are people in the area who go without a reliable source of drinking water. I think policies like this should be instituted everywhere. I have to give the Serai resort a lot of credit too. Yes, they were forced to start capturing and storing rain water but it seems like they have taken their green initiatives a step further and do more than the bare minimum.
YUNTING CHEN

Will the e-Commerce bubble burst in 2012? - 0 views

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    The article basically is talking about the e commerce in India, more and more people in India start to shop on line and the number of shoppers is five times increased than it had before. Within 2 years, e commerce growth numbers has moved from nothing to billion dollars per annum. In the future, e commerce still play an important role and effect the way people shopping, also more and more promising companies will emerge.
lumduan roth

Bomb Blast Hits Traders Hotel in Yangon - 0 views

  • RANGOON — A small bomb on Monday night ripped through a ninth story room at Traders Hotel, an upscale hotel in downtown Rangoon that is popular among tourists and foreign business travelers. An American woman who was staying at the hotel with her family was injured in the blast, which took place in the bathroom of her hotel room at about 11:15 pm.
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    It is clear that many hotel bombings occur in unstable countries; the Mariott in Islamabad, Pakistan in 2008, The Taj Mahal, India in 2009, The Mogudishu in Somalia, 2014. Traveling to these countries is definitely risky. It is unfortunate for the travelers to have such an experience.
Godelieve Olibrice

India's Fortune Hotels Adds 19 Hotels and Switches Seven to Pegasus Solutions - 0 views

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    Pegasus is one of the leading GDS in online travel distribution system. Hotels chain in India have joined this giant in order to gain more exposure and compete in the global market.  The clients who joined the new Pegasus will benefit from personalized service, new tools such as automated sales tools, market performance that can certainly increase the profit margin of those chains' hotels. 
mellakygg

Proximity Marketing : Future of Retail? - Centareum - Medium - 0 views

  • Digital is a way of life now.
  • Due to methods like ecommerce, show-rooming and ‘brick-&-click’, the lines between the physical and virtual marketplaces are getting blurred.
  • With omnichannel browsing and buying patterns of consumers, proximity marketing seeks to provide marketing solutions that are relevant as well as personalized.
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  • Techniques such as NFC, geofencing, beacons, social check-ins and retargeting are being used nowadays to achieve the perfect blend of digital marketing and offline purchasing.
  • One of the most important aspect of Proximity Marketing is to provide the right promotions to the customer at the right place and time for the right price. This translates to not just reach, but conversion.
  • The ads must get delivered to the customer when they are near the store and the possibility of the conversion is the highest. Statistics show, ads served in the vicinity of the store tend to get 5x more conversions.
  • The deep analytics of the profile of the most loyal customers and their corresponding buying pattern must be kept in mind.
  • Marketing platforms have a high cost and with the increase in cost and decrease in sales volume, retailers are in dire need of cost cuts.
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    Digital technology has revolutionized our way of life, our very existence. With the prevalence of smart phones, the lines between physical and virtual market places are getting blurred due to e-commerce, show-rooming and brick and click. Typically to find a local business, customers use a smart phone, social recommendations, opt-in push notifications and retargeted ads from websites previously visited. Enter Proximity Marketing: It describes location technologies for attracting customers by direct communication on their smart-phones or Bluetooth or GPS enabled devices. It provides the right promotions at the right place and time for the right price. This not only reaches customers, it converts them. Statistics show, ads served in the vicinity of the store tends to get 5X more conversions. With omnichannel browsing, personalized buying patterns of consumers are used along with techniques such as NFC, geofencing, beacons, social checking and retargeting to capture business. Using this 4R principle, Centaream, the new Proximity Marketing mobile marketing platform will start facilitating business for merchants by October 2018 in the U.S.A, Singapore and India. In my opinion, proximity marketing makes sense and should be a big success.
Qianqian Kang

Event Management Software Market Expected to grow at a CAGR of - 0 views

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    The event management software will see an increase to USD 12.51 billion by 2023. It is because big data analytics has gradually become the most important phenomenon in the 21st century. What's more, event planning software will also be used to differentiate the types of events by building a customer data. Another point of this article is the increase will be located in Asia- Pacific area, such as China, India and Indonesia.
naram003

View of Role of Information Technology in Promoting Tourism: Study In Indian Context - 0 views

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    This article goes into detail on how information technology has grown to a critical level for the success of business operations. Tourism has grown in India to become the largest service industry for the country, providing 6.23% to the national GDP, and providing 8.78% of the total employment. It is estimate that over 5 million annual foreign tourists arrive alongside 562 million domestic tourists. The implementation of this information technology provides a multitude of benefits including reducing costs, enhancing operation efficiency, and improving service quality and customer experience. To list some of these components; The railway, car rental, and bus/coach systems are all computerized and information regarding tourist/passenger transit data is now readily available. Airlines have fully implemented CRS (Computer Reservation System) to help generate higher rates of occupancy and boarding the scope of the market. Though these systems have helped improve the India's economic growth, the current structure of the tourism industry has shown that businesses in the accommodation sector lacked direct access to travelers and consumers. It's thanks to e-business that suppliers have found technological solutions (GDS's) to direct traffic properly. The Ministry of Tourism's Plan channels over half of their budget to the development of destinations, circuits, mega projects as well as rural tourism infrastructure projects. The travel and tourism industry has revolutionized the travel plans and strategies for India, and it's thanks to the embracing of newly developed and effective information technology that has turned operations to running on a new level of efficiency.
cwilliamsiona

Amazon Developing Hand-Scanning Payment System | HYPEBEAST - 0 views

  • Amazon is reportedly in the process of developing a system that scans users’ hands to receive payment instead of a physical credit card, cash or phone system.
  • This method would be particularly useful for shops users frequent often, like their local grocery store.
  • “Customers might insert cards into a terminal and then let the terminal scan their hands.
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  • Initial reports in 2019 stated that Amazon was planning to roll out the new technology at Whole Foods locations, as it now owns the supermarket chain
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    This article is about the future of POS systems and what we as consumers can look forward to in the near future. In this article, Emily Engle discusses the current talks Amazon has to implement scans of user's hands to receive payment instead of a physical credit cards, cash or phone systems during your point of sale transaction. Although, just an idea for some retail giants, some retailers in other markets such as China and India use biometric features during point of sale transactions. To get things started, Amazon believes that customers will enter their credit/debit card and scan your print during this initial process. After that you will never need your card again. It is said that since Amazon owes Whole Foods, they will begin the testing period there. Using this new method of shopping, if it comes to fruition, could useful for frequent visitors.
sigomezsh

The Human and Environmental Effects of E-Waste | PRB - 0 views

  • Informal recycling markets in China, India, Pakistan, Vietnam, and the Philippines handle anywhere from 50 percent to 80 percent of this e-waste, often shredding, burning, and dismantling the products in “backyards.”
  • Currently, an estimated 70 percent of e-waste handled in India is from other nations, but the UNEP estimates that between 2007 and 2020, domestic television e-waste will double, computer e-waste will increase five times, and cell phones 18 times.
  • The informal sector’s recycling practices magnify health risks.
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  • Guiyu is known as the largest e-waste recycling site in the world, and the city’s residents exhibit substantial digestive, neurological, respiratory, and bone problems. For example, 80 percent of Guiyu’s children experience respiratory ailments, and are especially at risk of lead poisoning.
  • The Basel Convention on the Control of Transboundary Movements of Hazardous Wastes and Their Disposal bans the exchange of hazardous waste, including e-waste, between developed and developing countries.
  • The United States is the largest generator of e-waste worldwide and the only industrialized nation not yet ratifying the Basel Convention.
dlevine4195

Beacons At Airport: The Next Big Thing In The Airlines Industry - SPEC INDIA - 0 views

  • Beacon technology has the potential to transform curb- to- gate- to- destination passenger experience while increasing the revenue streams.
  • Beacons are a small wireless device that sends Bluetooth low energy (BLE) signals to the nearby mobile device.
  • It interacts with a mobile application installed on the device and triggers specific actions such as displaying a contextually relevant message on the phone, sends coupons of nearby stores, etc.
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  • So, in an airport environment, these small BLE devices are connected with smartphones and associated mobile app which helps in indoor way-finding, tracking the movements, predicting & serving traveler’s need, and much more.
  • increase the interactive engagement, beacon technology comes to rescue. It makes the travel easy by connecting with a traveler and delivers personalized proximity information in a better way.
  • Deployment of a beacon at the airport can eliminate the stress of check-in, security, & baggage management and passengers can have more time to enjoy the lounges, cafes and other airport privileges.
  • Beacons installed at the airport can track the movements of the passengers throughout the airport (where they dwell the longest, which airlines is generally preferred etc.) and generates the data which helps to identify the need of the visitors.
  • For instance: If there is any change in the gate when passengers are busy with other stuff, a beacon would ping the respective mobile app with the quick push –notification about the gate information in real-time.
  • In such a scenario, if beacons are deployed, it can help to find the route of bus location, gate and terminals easily with the help of indoor-navigation.
  • Apart from this, indoor-navigation enables passengers to search quickly for nearby airport vendors and services such as restaurants, lounges, shops, ATM locations or family restroom
  • Heat-map helps to understand the user-behavior of the passengers.
  • updates on flight delays, gate changes or baggage collection.
  • beacon can trigger contextually relevant messages, personalized deal (eg: restaurant discounts, Wi-Fi passes, upgrades, etc.) to the passengers who are nearby.
  • Influencing customers with the current offers and vouchers helps to drive customer engagement, increase sales or build brand loyalty.
  • If beacons are deployed near the baggage claim section, they no more have to look out for the electronic board to find at which carousel baggage will arrive
  • A beacon will trigger the message to the arriving passengers about the carousel and will also inform them about how long they will need to wait.
  • beacon solution will drastically reduce baggage loss, increase efficiency and ensure customer confidence.
  • MIA airport official app helps to improve passenger experiences by providing personalized updates, directions, offers based on the location.
  • Virgin Atlantic airlines provide an electronic boarding pass to the premium passengers who have installed iPhone’s Passbook app.
  • Passengers are able to receive messages and personalized notifications from the beacons. Passengers using the service will receive special offers, such as commission-free currency exchange.
  • Terminal 4 with the goal of providing convenient flying experience by displaying actual wait times at major queues.
  • The beacon also helps in resource allocation to segregate the crowd at the terminal.
  • Serves as an effective advertising toolBoost the power of personalizationIncreases app-engagement and retentionEnhance the travel experience by reducing the wait-timesReduces bottlenecks and track the flow effectivelyConnects with a customer at the right timeIncreases the revenue stream
  • Mobile and beacon technology can create a connected experience and engage passengers from a single touch point.
  • Many gates are shared by different airlines. It is not practical for each airline using the same gate to deploy its own beacon.Beacons are connected with mobile apps, so information can be used to determine a person’s location which may result in data privacy issues.Installation is complex which may lead to more cost.
  • The airport can gain valuable insights into passengers, which ultimately helps to achieve business goals through a single piece of technologyPassengers can enjoy more engaging, seamless, and personalized experiences through their ever-present mobile devices.
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    The airline industry has implemented beacon technology for a more personalized and easy travel experience. The article discusses how Beacons are collecting real time information and creating a single touch point experience to get information regarding airports or flights. It goes into detail about the ability of communication with travelers while they are traveling.
mattiebell

How AI is changing Hospitality Industry, Hospitality News, ET HospitalityWorld - 0 views

  • In 2020 despite the adversities of coronavirus and following lockdowns, the global hospitality market reached USD 3489.77 billion and was set to reach USD 4132.5 billion in 2021 at a CAGR of 18.5 percent. India emerged as the third largest in terms of investment in travel & tourism, injecting USD 45.7 billion in 2018 alone.
  • 1. Operational Efficiency
  • 2. Customer Experience
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  • 3. Revenue Improvement
  • 4. Sustainable Growth
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    This article discusses how AI paved the way for some new hospitality innovations in India, one of the world's leading economies in hospitality services. It talked about how although the coronavirus was set to be a huge setback for the industry, India's ability to innovate helped it stay on track with profits similar to what it had seen in previous years. It went on to talk about 4 significant changes that really influenced profits and sustainability and concluded by summarizing the huge potential of AI to positively impact the industry.
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    I really enjoy reading about how the rest of the world is also adapting to AI/AR. I wonder if this will make people feel more comfortable traveling to other places around the world that they never thought they would travel. Im wondering if that AI/AR experience will change peoples minds.
Sasha Bravo

Despite the Mobile Hype, Fixed POS Continues to Grow | News | Apparel Magazine(AM) - 0 views

  • Much has been made about the replacement of traditional point-of-sale terminal devices by mobile phones and tablets, but the overall penetration of POS devices continued to expand 3.9 percent in North America and 4.6 percent around the globe in 2012,
  • The company released the latest results of its POS Vendor Shipments Database, showing growth in all four major worldwide regions
  • Despite challenges from mobile devices and e-commerce growth, new store concepts and greater penetration of PC-based POS continue to offset those challenges as the point-of-sale remains the center of the customer interaction
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  • We are seeing the greatest changes occur not between the technologies but between the vendor composition and market share positions
  • HP is now the second largest supplier of POS Systems worldwide, rising from the #20 position just 10 years ago. Add to HP's share standard PCs purchased and repurposed by small businesses for POS and the company would have the #1 position.
  • The value of the North American POS Market topped $7.8 Billion for the first time in 2012 Brazil, Mexico, China, India and certain Middle Eastern countries are driving POS adoption at the fastest clips. The POS Vendor Shipments Database and other research reports on the POS industry are available immediately from the company website. Rate this Content (5 Being the Best) RatingRatingRatingRatingRating 12345 Current rating: 0 (0 ratings)  
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    This article shows how despite the trend into mobile devices and tablets, the industry growth of fixed POS system is still ahead. it is very interesting to see these findings, since nowadays all one seems to see or read about is this addiction to mobile devices and tablets. The article found growth in all the major regions of the world, which clearly states that this is not a random occurrence.
Lu Zhang

Hotel Security in an Insecure World | Past Issues | Past Issues - 0 views

  • For the last nine years, the concept of heightened security has guided our nation ever since we witnessed the terrorist attacks of 9/11.
  • With the violent November 2008 hotel attacks in Mumbai, India, the September 2008 attacks in Islamabad, Pakistan, and the July 2009 Jakarta, Indonesia, bombings of American-branded hotels, the need for a new security awareness is now finding widespread acceptance across the U.S. lodging industry.
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    The cases of terrorist attacks of hotels increasing. To reflect this situation, the American Hotel & Lodging Association (AH&LA) cooperate with Department of Homeland Security to classify the security situation and work on security environment of lodging. To improve the security environment, the AH&LA had meetings discussing about attacks alert, security apparatus, and practical and logistical aspects to hotel security. For many years, AH&LA provided e-mail notices to its members alerting hoteliers improve the immediate security environment. With more and more terrorism and tremendous risks, AH&LA coordinated media and government, and produced security training to help hoteliers to protect and guard the hospitality industry.
Ashley Mullins

Travel trends and predictions. Debate on the future of sustainable tourism; a vision fo... - 0 views

  • If I walked into a high street travel agent today, the first question I would be asked is 'Where do you want to go?' I've always thought that this was the wrong question: it isn't the 'where' that's important, it's the 'why' and the 'how'. I want to go on holiday to re-charge my batteries or to reconnect with myself. Sometimes I want to meet new people or to discover and learn about another place and another culture. When deciding what my next holiday will be, I try to place the focus more on what I need from the holiday and what I can give back to destinations and local people.
  • This new way of travelling could be described as 'deep' travel.
  • Tourism will no longer be dominated by Westerners either. We'll see residents of India and China becoming more mobile than ever before from a leisure perspective.
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  • By 2020, we'll also see the majority of hotels getting their produce, employees, materials, services and the like from sources within their immediate vicinity. I refer to this as 'hyper-local' sourcing.
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    This article is based on the new trend of traveling & what the travel agents need to stay aware of. Climate change and global warming is on the rise and the majority of the people are starting to make a change. Yes, people are switching vehicles to fuel efficient but are starting to recycle a lot more but people are also changing their traveling motives. Instead of spending a week in the sun at a luxury resort, travelers are wanting more of a cultural experience and yearning to learn about other ways of life. There is a shift in activities which people are starting to take up. A more personal and low key tour of a family or small village is the ideal excursion now. Travelers are also taking into account the carbon emissions they are producing while traveling to their destination. Traveling by train or boat is making a come back instead of flying or driving.
Marisa Chauvet

Sustainable Hotels without Reservations - 0 views

This article talks about how green hotels in Asia are by no means a new concept, and is currently enjoying a period of profound evolutionary change in the way that its buildings are designed, const...

started by Marisa Chauvet on 14 Jun 13 no follow-up yet
Dongyun Oh

17 Things You Didn't Know About Ecommerce - 0 views

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    The multi-billion-dollar ecommerce industry is a part of our everyday lives, but many don't realize the numbers and history behind it, so we collected 16 things you probably don't know about ecommerce. 1. By connecting a modified domestic television with a phone line, Michael Aldrich invented online shopping in 1979. 2. Although Amazon launched in 1995, the first yearly profit wasn't until 2003, and as of June 2012, the average order value was $47.31. 3. Because of forced account registration, online users abandon their shopping carts 26% of the time. 4. Netflix wasn't the first online DVD subscription service - Blockbuster announced Blockbuster.com in 2004, but it's unclear whether services such as Netflix and Redbox led to its ultimate bankruptcy. 5. During the third quarter of 2012, $4,423 was transacted per second via PayPal. 6. Zappos' referrals from social media per order yield $0.75 from Pinterest, $2.08 from Facebook and $33.66 from Twitter. 7. Approximately 46% of online users count on social media when making a purchase decision. 8. 71% of shoppers believe they'll get a better deal online than in stores. 9. In 2010, Groupon turned down Google's $6 billion offer and became an IPO the following year. 10. Pizza Hut began offering online ordering on its website in 1994. 11. India is home to the fastest growing ecommerce market, and France is home to the slowest ecommerce growth. 12. Ecommerce sales are expected to surpass $200 billion in 2012. 13. Consumers spend between $1,200 and $1,300 on online shopping per year. 14. E-retail will grow to 9% in 2016, up from 7% today. 15. Online sales from social networks will grow 93% percent per year within the next four years, according to consulting firm Booz & Company. 16. From 2011 to 2016, 15% more people will shop online, taking the number to 192 million in the U.S. 17. Analysts say that an explosion in the mobile payments market is just around the
Xinyu Tian

Hotel's free WiFi comes with hidden extras - 0 views

  • The hotel’s Internet service was secretly injecting lines of code into every page he visited, code that could allow it to insert ads into any Web page without the knowledge of the site visitor or the page’s creator.
  • “Imagine the hotel delivering complementary issues of The New York Times to every room, except some articles have been accidentally blacked out, all the ads have been cut out, and on every page there’s a new ad that’s been stuck on top,”
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    The Courtyard Marriott in Midtown Manhattan installs a software that can insert some ads or cut off some articles on a website that a hotel guest is visiting. And this was found out by Justin Watt, a Web engineer. After he post it on his blog, it came to a big discussion. Is it legal for a hotel to get into a personal's visit on a website? But this kind of technique also has some potential use in the future, such as hotel can deliever the newspaper to each room with all some ads or some articles being cut off by using that technique, or adding hotel's daily special menu or event on an online newspaper and also pint it delievering to each room.
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    I believe the security issues is what we will be getting everywhere, because what is made online, always can be tracked and checked by some smart ITs. Another aspect - is anyone exept us is interested in our security? More often we can hardly guess what is really secure ...
Rixon campbell

India Bschools - 0 views

  • The Management Information System is an important tool used by service organizations to assist in planning, in addition to resolve existing and potential problems.
  • Technology is associated with the use of computer systems in business operations-largely because so much innovation has occurred in the areas of information systems.
  • The proper integration of the software modules with each other through interfaces reduces lot of workload and manual transactions
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    Information technology is of vital importance to how businesses operate effectively in this century. The article puts into focus the significance of the coordination of inputs and outputs. Management Information systems (MIS) help to coordinate activities within the hospitality industry. The conclusive thought is that MIS drives our economy and therefore it is imperative to strategically monitor and manage because decisions that are made on a day to day basic relies on information technology.
Kai Zhang

Opportunities in today's hotel e-business | ehotelier.com News Archives - 1 views

  • One of the top strategies for hotel e-business is evolving from selling to engaging the customer
  • Another strategy is engaging the customer through social computing, which Harteveldt calls the fifth generation of electronic distribution
  • The sixth generation for electronic distribution is mobile technology. Mobile phones are becoming ubiquitous in many countries.
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  • "To truly engage digital travelers, hotel e-business must evolve from channel to gateway, from single purpose to all encompassing, and from functional to fulfilling
  • Shaping customers expectations is becoming crucial as customers look for an 'experience' rather than just a room. The more compelling the experience for the customer, the more satisfied the customer will be
  • Some of the opportunities center around the five important trends affecting hotel e-business. According to Ball, these trends are: more demanding consumers; more complex distribution channels; changing business models where companies must give more but expect less in return; an emphasis on technology and richer content; and a change in the structure of hotel e-business.
  • Globalization is here to stay as evidenced by changes in demographics and affluence. For instance, Russia is becoming the biggest European market while India, China and other Asian countries are emerging as important markets, too. In all of these regions, there's a huge rise in an affluent middle class who will be interested in travel.
  • The "pillars of business and commerce are out of alignment today," observes Ball. From the credit crunch to high energy prices to food prices, changes are happening at a faster pace
    • Charlie Barrett
       
      Trends in hospitality are moving toward an enphasis on technology driven social media. In all areas where hospitality business want to be successfulthey are becoming more interactive with the consumers through social media. The ebusiness is a great tool for marketing and distribution. The use of technology and ebusiness leads to globilazition with distribution. this is the perect aid to marketing in the lobal market. The target market must expand in this changing economy. Guests are now looking toward a total package versus a room. Ebusiness and interaction makes that possible.
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    This article introduces some strategies that hotels can use to enhance e-business. Evolving from selling to engaging the customers and engaging customers through social computing is recommended. Also, hotels should pay more attention to the mobile technology. I think it is really necessary for hotels to focus on e-buiness today, because it may help to identify problems and get more information, then get more profit. Besides, it is a must-do thing under this competitive and globalized environment.
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