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Two former restaurant servers have developed software that provides an end-to-end point-of-sale (POS) system that allows taking and submitting orders, printing kitchen slips, customer receipts and processing payments-all using an iPhone, iPod touch or iPad. Ambur does not require a computer on the back end. Instead the hand-held device is the hub. The program can be loaded up by any iOS device and run on a wireless network. Waiters can easily fulfill customer requests right at the table. One drawback is that some customers have complained because they thought the waiter was texting on their iPhone.

This article is about how a French company called ASCOT aided local hotelier Christophe Mendjel in utilizing cloud computing services, thereby making his hotels run more efficiently. The first benefit the switch to cloud services provided was that Mendjel's hotels were able to function together as one instead of separate organizations. Secondly it enabled Mendjel to handle larger numbers of guests and more quickly process their information. Lastly the flexibility of using the cloud allowed him to effortlessly embrace unanticipated changes in hotel administration and guest documentation, without being overwhelmed by large amounts of data. Overall the article proves how the incorporation of cloud computing can benefit a hospitality enterprise.

The Aloha restaurant managed video as a service platform which is the leading exception reporting and theft deterrence tool for the restaurant owners. By utilizing Enysion's video, restaurant owners can monitor cash handling easier, identifiy potential suspicious activity faster and monitor the exception report effectively. Moreover, Aloha Restaurant Guard which invented by NCR corporation can identified the common scams through analyzes POS data and transactions. I think that combine Aloha Restaurant Guard to Envysion's video, the owner of the resturant may have a whole picture of the restaurant in their mind through easy used video web interface and secure video clip sharing, data from the two platform and intelligence reports. This is a good model for restaurants to reduce the profit losses from fraudulent activities. It smooth restaurants' daily operation meanwhile employees will regular their own behavior during the work period.

This article introduces the role of IT in tourism industry and then talks about how IT investments might pay in tourism industry. There are some roles of IT in tourism industry such as reduce costs of information handling, increase speed of information transfer and retrieval and increase customer involvement in the control of transactions. And the most important role is the development of competitive advantages by both reducing cost and enhancing differentiation. It's important to invest in IT since IT could really increasing the tourism economic growth. 

"RezLynx is a web based Property Management System (PMS) for the hospitality industry, it includes Front of House, Reservations, Back Office, Sales Ledger, Sales & Marketing and Conference & Banqueting. International language, tax and currency requirements are also handled, making RezLynx a truly global application. For most hotel groups, the concept of a single, central database is a key factor in the search for an enterprise solution for reservations and hotel management. The advent of the ASP (Application Service Provider) model eliminates the constraints of database replication by maintaining all data in one central location. As communications become faster, more cost-effective and more reliable, hotel groups are embracing the technology to increase revenue, reduce costs and therefore improve profitability. RezLynx is a comprehensive, Internet native solution designed to take full advantage of this new technology, incorporating a fully featured Property Management System (PMS), Central Reservation System (CRS), Head Office Management and Online Bookings."

Travellers all over the world are seeking a way to make hotel reservations in an efficient and timely manner. Rezlynx is another of the systems that is taking full advantage of the internet technology by "incorporating a fully featured PMS, CRS Head Office Management and Online Bookings." This technology is been embraced by the hotels since it reduces cost and increases revenue. Because it can handle international language, tax and currency requirements Rezlynx is seen as a "truly global applicatio."

This article was very interesting and it was about how safety security is very important to the hospitality industry. This article also explained how a study shows the safety and security systems work in the hospitality industry. They also said that it is very important to update the emergency plan because you never know when something going to happen in the hotel and you always have to be ready for anything. This study just showed how an effective information system could prevent and being well prepared can definitely help prevent any emergency.

The article is a study that was conducted in regards to the security management within a hotel and how an effective security system can help in preventing accidents or emergencies from occuring. The main priority of a hotel or any establishment, besides the service provided, is having an effective emergency plan set in place to be able to respond and overcome a crisis. International hospitality being a focus over the recent years, has suffered crises, risks, and disasters causing negative impacts on tourism and the community. Hotels should "issue a check-list concerning a hotel's vulnerability to emergencies caused by natural disasters (hurricanes, earthquakes, tsunamis) or man-made crises (terrorist attacks, explosions, fires, spill, food poisoning)." Another part of the plan is to focus on the loss prevention aspect of a hotel by implementing information technology to secure or improve security. On technology mentioned was biometric to increase the hotel information system and also to help reduce cost and improve the way we recognize criminal activities. With the hospitality industry being one of the most vulnerable industries to crimes and disasters, it is important to recognize, improve and update the plans set into place to ensure accurate information. While it's impossible to say that these preventions are going to stop these problems from happening, it can help other learn about the proper steps to handling these situations. I personally think that as much as employers suggest different way, it's the job of the loss prevention team in every industry to construct a plan that address as many issues and conduct trainings that would help to prepare us for these occasions. Trainings are going to be the best way to properly analyze a problem and improve on the emergency plan set.

H.I.S., a Japanese travel agency, cut the amount of human workers at its Huis Ten Bosch amusement park, and its neighboring hotel, Henn na Hotel, significantly wherein only 1,200 workers still labor at the park while the others will be reassigned to other branches within the group. Instead of human workers, H.I.S. has replaced with with robots that handle a wide variety of tasks severely limiting the amount of employees that have to work there. Among the tasks that they accomplish, there is a program which collects garbage in the park, as well as cleaning and landscaping. H.I.S. also plans to add customer service robots, an electronic payment system (hoping to go "cashless" in the future), as well as a new wing to the hotel, that will be an energy-independent generator made from film-like solar cells and plant-based storage batteries.

The hospitality industry is a major target for cyberattacks, resulting in sensitive guest information being compromised. When these attacks happen it leaves guests restless, because they know or believe their information is not safe. This article discusses this issue and how security can be improved to avoid these attacks.

The article titled, "Improving data security in the hotel industry lets guests sleep peacefully" shows how the breach of data security can be anywhere. As technologies improve, so do ways in which cyber security can become at stake. According to this article, "Hotels are obligated to maintain the physical security of guests and their belongings during their stay-if guests don't feel safe staying in their room or leaving their belongings there, they won't continue to patronize that hotel brand. The same thinking applies to data security: If guests aren't convinced that the hotel is keeping their personal and financial data secure, they will take their business elsewhere". Thus, hotels need to make sure they are safeguarding information such as their payment information as well as other confidential information. Hackers are becoming even more sophisticated, where they can target specific industries, such as hotel industries since guests speak with hotel representatives over the phone to provide payment information. In the even that a hotel's data has been compromised, what is its responsibility? First, they should send the client a letter of apology, and then handle the complete process efficiently, so the client can at least feel they re supported. The avoidance and handling of data breach is becoming even more common nowadays with the rise of technology.

In the hospitality industry, HRIS not only can increase efficiency but also can improve customer service. There are lots of benefits for the hotel. Using HRIS can extend beyond the workforce. Hotel place this software to solve lots of problems. It also can help reduce administrative costs and improve the efficiency of the HR department. This includes the time-consuming tasks of handling salary and dealing with employee scheduling. Employees can check their own payroll by HRIS. If employees don't satisfy their schedule they can email leader directly. This HRIS can reduce lots of procedures that you want to contact someone. Customer service is an integral part of the hospitality sector. By increasing the efficiency and morale of the workforce, people can directly improve the ability to deliver exceptional customer service.

This article looks at the reasons a property should entertain the idea of using HR software and why? Most managers do not understand all of the functionalities of the software and how it increases efficiency while also providing efficiencies that are not strictly payroll centered. The article also noted that manual processes slow production and efficiency, thus HR software saves time, which equals cost savings.

A human resource information system (HRIS) is a software used for managing employee information while aiming to increase their engagement and productivity. Overall, an HRIS system is made up of the following components: a database, financials, time & attendance, recruitment, and training/development. The tools available in these allow for automated processes, data storage, handling of payroll, benefits, employee recognition programs, track work absences and tardiness, manage job applications, referrals, and interview requests, assist scheduling, employee communication, performance tracking, and goal setting. The costs involved when adopting a HRIS include software, setup, consulting, and support fees.

This article talks about the different types, components, benefits, and costs of a human resource information system. The two categories of HRIS are human capital management (HCM) and while the components include financial, time and attendance, recruitment and onboarding, employee management, company database, and training and development. The benefits include increased automation of human resource, employee self-service, centralized employee communication, and more important insights.

Unattended POS systems are being utilized in spaces beyond vending and self service. Many industries are leaning towards changing to self serve kiosks and this article explains why and shows for benefits to this system. I have seen this system move from grocery store checkouts to the McDonald's located in a busy beach side town.

the article highlights the benefits of using unattended pos systems and how there is a growing tendency for self service and less face to face interaction in retail and hospitlaity business

"Lower labor costs Fewer order or cashier errors Better space utilization with fewer checkout counters Reduced risk of employee theft due to less cash handling"

The Florida Theatre had been using standard cash drawers and credit card machines to process their guest payments. They had been having multiple issues as far as cash drawer balancing or credit cards not being read correctly. It was affecting their financial statements. They implemented a new POS system to modernize themselves.The POS prophet systems involved the theatre to have to use less equipment and help keep track of their inventory. The POS system overall was a success for the theatre and showed results of having all the cash drawers be balanced . The POS system handles the theatre's inventory and accounting.

This article is about the importance of having a hotel PMS in today's competitive hotel business. In this era ,we are dependent on our mobile device and being able to handle hotel operations is a convenience that can not be passed up. You will be introduced to the benefits to having the app and the must have features of a hotel PMS app needed for smoother hotel management.

This article goes into how secure is data that is stored in the cloud. There are three different types of cloud storage. one is public, two is private and three is hybrid. The article states that most companies go with hybrid because of its versatility. cloud storage does have built in security that includes intrusion detection, internal firewalls and file encryption. the article does list that there is security risk that come with cloud storage. week passwords are one of the main concerns when it comes to cloud security. Cloud companies do what's called breach drills to see if there are any weakness in the security and if there are how do they handle the situation if the system is compromised. this article does list the pros and cons of cloud services but in the end, it shows that the writer for this article is biased towards the use of cloud services.

Breach drills sound like a great idea! It would be helpful in continually maximizing security efforts and determining weak points in the system, especially with technology advances and computer viruses becoming stronger.

Hospitality employees are faced every day with multi tasking which can lead to human error. AI has many benefits in making the majority of these tasks automated. Hatboxes will take a guests information, and record it into the database which will allow the staff to make the stay more personalized with information at hand.

The article simply describes the ways in which AI is apart of our everyday lives and how it has not only impacted us as individuals but in the hospitality industry. Years ago, when we thought of AI we would think of big robots but now AI is as small as a chip in an iPhone, or as intangible as data on a software. AI has enabled a deeper level of personalization to guest experience as well as added close to maximum efficiency in the data and intelligence realm. It allows for multiple processes to be happening at the click of a button, lessening the potential exhaustion of our human resources in these businesses. In my opinion, AI has brought exponential convenience to our everyday lives and although sometimes intrusive, it makes life easier. Being able to rely on a piece of technology to remember certain patterns and trends is convenient and efficient.

In this article, the author thoroughly discusses how artificial intelligence has severely impacted the hospitality industry. The author begins with a short description of what AI really is, stating "The term "AI" doesn't have to refer to an autonomous robot that handles the cleaning in your home. It can just as easily refer to the algorithm used to personalize the marketing emails you receive". They then go on to explain how AI can be and IS extremely helpful to the operations side of the hospitality industry. For example, when the front desk phone rings, AI can be implemented to intelligently reroute incoming calls to the correct department's line, alleviating some of the work off of the front desk staff who would've otherwise needed to stop what they're doing to answer the phone for something as simple as a transfer to a different department. Next is a section dedicated to how AI can personalize the guest experience. By collecting data on guests while they're using your website, you can show them offers and amenities at your hotel that are tailored to them. The example in the article states "You might make special offers that speak to their unique needs, such as child-friendly rooms, all-inclusive stays, or experiences that include a room at the hotel, but also tickets to events or shows in the surrounding area". All in all, AI is vital to the hospitality industry. It not only helps guests have the best experience they possibly can, but it also helps the staff with providing the best service they possibly can to the guests.

Providing an easily accessible and reliable internet connection to their guests has become a major task for event planners in the hospitality industry. These days, free Wi-Fi is basically a requirement for all hotel guests whether or not their trip involves business or pleasure. As the title suggests, this article provides event planners with suggestions on how to negotiate a data plan that's both effective and efficient. It all starts with a site inspection visit by a technology consultant. In doing so, event planners could ask all sort of questions regarding the proper service (DSL, satellite, T1, etc) proper bandwidth limit and the necessary number of access points. Personally, I stayed a resort a few days ago in which the complimentary wi-fi wasn't reliable in the common areas of the hotel. It was a struggle trying to access the internet and the situation became frustrating since I wasn't able to complete some of my work. Like me, I am sure there were business men and college students who may have experienced the same problem. For the event planning team, this must have been a headache since the wi-fi amenity wasn't up to par as previously advertised. In conclusion, it is every important that event planners conduct the proper research on what type of data needs their establishment requires. The use of the internet is inescapable especially in today's world since guests handle all types of personal and professional business through their technology artifacts.

A property management system is software used to automate the operations of a hotel. It is the hub of a property's operations processing reservations, check-ins and check-outs. It keeps track of how many rooms you have left to sell and at what rate. It handles front office accounting, marketing as well as interfacing to other systems such as phone, reservations, restaurant and pay-per-view movies. Web PMS offers all the features of a traditional PMS-including integrated accounting, GDS connectivity and multiple interfaces-as well as advantages unique to Cloud-based systems, such as remote accessibility, integrated Web and mobile reservations and automatic data back-up. It will be a better choice in the future.

Now hotels have the perfect solution for managing meeting room sales and catering operations - IQbanquet, available from Deerfield Beach, Fla.-based IQware. Designed specifically for the hospitality industry, IQbanquet provides your sales and management team a suite of powerful tools to efficiently handle every aspect of your operation, saving you significant time and headaches while increasing your profitability and service levels. Nevistas Publishing (http://s.tt/1tOFU) This website reports an article about intelligent event planning. It is basically a system designed for the hotel industry to streamline processes and eliminate manual process. The great advantage of the system the ability to track previous guests and preferences from one event to the other. It also helps with contracts and documents that need to be signed and saves time as well. This type of system will assist in keeping track of emails sent and it is very intuitive as well expediting training ultimately increasing guest satisfaction.

Newly integrated directly into the IQware PMS, IQbanquet a new solution for properly managing sales, delivers a wide range of features designed and proven to streamline event management, from sales tracking to resource planning. "IQbanquet also serves as a contact management system - all interactions, including phone calls, office visits or emails with the client are tracked. While many systems are integrated with Outlook, much of the client contact information can be lost or misplaced when staff changes." This new system has potential to really go in today's technologically advanced world. IQbanquet really is a system that will increase a positive consumer response rate. 

This article is to emphasize the importance of point of sales system, including the advantages that help restaurant operating business every. For instance, counting is the simplest approach to checking your inventory on the shelves in a small business and this is called stocktaking, especially, for small businesses, like a small toyshop, stocktaking is a thoroughly practical approach. However, most of the time stock management is not that simple, and sometimes the practical option is not the best option. There can be discrepancies between the physical and the stock records, especially when it concerns annual stock management. This is why it is advisable for every business owner to use computerized POS systems in stock management. The best thing about having a computerized POS System in the retail business is: as new stocks arrives and as it is sold, it keeps the stock levels current and updated, hence making it is easier to identify which items are selling and which items are not. A POS System is also good in checking for any obsolete or out of date stock that needs to be disposed. For the managers, if they are still counting the inventory manually on the shelves or in the warehouse, something should be thought twice about the lacking of efficiency method, for there are many advantages in using a POS System mentioned in this article. One advantage of a POS System is its ability to help the business achieve detailed real-time stock level information. In addition, a POS System can also give some information such as weather forecasts, public holidays and major sporting events, which can be of great help in determining the stock level of seasonal products. Managers can now efficiently and effectively handle their stock management accurately.

FBI issues warning to people traveling abroad that free Wi-Fi systems can pose a threat. Malware and other attacks on hotel wi-fi has become a bigger and bigger threat for hotel internet users.  This artical introduced 9  tips to use wi-fi safely.  1. Update Before Leaving 2. Block Pop-Ups  3. Handle Free Wi-Fi With Caution 4. Read Hotel Wi-Fi Directions 5. VPN Tunneling Secures Free Wi-Fi  6. Download Software Updates Directly From Vendors 7. Beware Wired Hotel Connections 8. Consider Using A "Burner" Laptop  9. Don't Be Afraid To Hibernate  All these tips indicate that to use internet safely, we should be alter to potential risks, be wise and have a good habit when access internet.