Cyber and data security in the hotel industry - PwC Middle East - 0 views
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In the Digital Era, technology is everywhere; people can connect to your company, your employees, customers, providers and competitors through laptops, smartphones and even wearable devices.
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Legal and regulatory problems bring their own special range of issues. Locking horns with regulators, litigants and judges is the last thing that business needs.
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This is a landmark piece of legislation that will radically change our perceptions on how personal data should be handled in business
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The simple truth is that cyber security and data privacy problems can be big news and newsworthiness drives awareness levels
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Cyber and data security emerged to prominence as a massive risk area, due to a series of high profile breaches affecting payment cards
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There is also the economic interest in gaining commercial advantages from the use of personal data. Gaining better customer insights and providing them with personalised services are now recognised by many in the hotel industry as core business goals.
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The purpose of the GDPR is to put people back in control of their personal information and to improve how entities look after personal information while it is in their custody.
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when things go wrong and they are fully aware of the fact that some of the world’s biggest, richest and more powerful entities have been humbled by poor approaches to security and privacy.
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This case has established a need for the development of comprehensive information security programmes, annual security audit cycles and post-incident investigations in the hotel sector.
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they have to do much more to tackle the security and cyber risks they face and to live up to the expectations that society places in them
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People responsible for security and privacy in hotels ought to ask themselves whether their entities have appropriate Visions for desired end states. If not, they should bring together the stakeholders to discuss ways to take things forward.
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In other words, suffering security and privacy failure might be like a cancer, where the harm is hidden from view until it is too late. This returns the focus to legal risk.
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This article is extremely important. I feel like everyone should read it because it goes hand in hand with what we have learned this week in class. The topic of cyber security is something that people need to shift paradigms. This article brings us great points about the digital era we live in. since everything we do in business now a days has to do with technology, it is important to have security and trust in this. With the increase reliance on this technology comes a higher risk. The article brings up that awareness levels of cyber security and data privacy issues are growing at a steady pace. It is extremely important that in the hospitality industry, Businesses think about trust, confidence and brand health and reputation. This highlights the fact that it doesn't matter if security systems are costly, in the long run if something goes wrong that will end up being the most costly. The article mentions that there will be a regulation established by the EU called General Data Protection Regulation (GDPR). The purpose of the GDPR is to put people back in control of their personal information and to improve how entities look after personal information while it is in their custody. In conclusion, this gives companies a competitive advantage.