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anonymous

How the Cloud is Changing the Hospitality Industry | Virtasant - 0 views

www.virtasant.com/...nging-the-hospitality-industry

cloud changing hospitality hotel

shared by anonymous on 04 Jul 22 - No Cached
  • With the hospitality sector bound to expand now that vaccinations are available, the travel industry has taken advantage of cloud apps to welcome the influx of travelers who will be worried about health and safety.
  • Hotels are likely to go fully contactless. They’re already beginning to depend on cloud apps for contactless check-ins and check-outs
  • Marriott International recently announced the debut of its contactless arrival kiosk pilot program. As part of their Commitment to Clean Initiative—an industry-wide project spearheaded by the American Hotel & Lodging Association—hotel guests will experience a fully contactless experience for safety reasons.
  • ...6 more annotations...
  • A recent report from the Travel Technology Association said that 65% of travelers say they only feel safe staying at accommodations that have the latest technology
  • Many hotel operators have already taken the next step, using cloud apps to support check-in, housekeeping, sales, distribution, and data warehousing. Cloud technology avoids the upheaval often associated with IT replacement; it also eliminates the cost of upgrades
  • But how can independent hotels keep up with this massive upgrade system run by hotel chains? Some are partnering with these hotels like Magnuson Hotels in the UK with its Magnuson Cloud platform.
  • “Our view is that today, technology is the hospitality engine room and a key differentiator toward profitability for hotel owners.
  • “the Covid economy.”
  • “With our new platform, we can integrate with new business segments and offset high OTA commissions through an alternative suite of channels to drive a 52-week foundation of predictable revenue for any hotel.”
  • anonymous on 04 Jul 22
     
    In the emerging "post-COVID-19 economy" hoteliers are having to make serious changes to current operations in order to make guests feel safe to travel again. The biggest tool in this is the reliance on cloud computing for a more contactless hotel experience. Hotels are now working directly with cloud computing companies to create seamless apps for the best hotel stay experience.
bruss031

How Hotels Are Becoming Smarter to Adapt to Changing Times - 1 views

www.iotforall.com/ter-to-adapt-to-changing-times

technology hospitality hotel

shared by bruss031 on 26 Aug 21 - No Cached
  • As one of the largest and oldest industries globally, hospitality has been adapting to a changing world for thousands of years.
  • the social distancing measures imposed by the Covid-19 outbreak have resulted in greater demands for cleanliness and contactless transactions. In contrast, concern over sustainability has made green initiatives a wise financial decision and a marketing necessity.
  • a 2019 PWC survey found that 70 percent of hospitality executives report being actively involved in IoT projects at their properties, compared to just 48 percent of executives from other industries.
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  • an IoT platform could save guest settings so that each time they book a stay at a particular property or brand, they will find the room tailored precisely to their preferences.
  • hotels are beginning to experiment with occupancy sensors in rooms, too (among other things) inform staff of the best times to clean a room to avoid guest disruption.
  • Hotels such as the YOTEL Boston, Aloft Cupertino, Renaissance Las Vegas, and Hard Rock Hotel Biloxi have begun experimenting with robot helpers to clean or provide contactless guest service.
  • For some hotels in Asia, robots proved to be the safest way to deliver food or vacuum the rooms of guests who were completing mandatory 2-week quarantine periods upon arriving in the country.
  • Starwood Hotels & Resorts has begun automatically adjusting indoor lighting in their public areas based on the amount of natural light entering the space.
  • the Wynn Las Vegas scans the temperatures of all people entering the hotel and pulls aside for additional screening of anyone whose temperature registers greater than 100 degrees.
  • In the future, facial recognition technologies could be used to allow staff to identify guests by name.
  • bruss031 on 26 Aug 21
     
    While Covid-19 has caused some major challenges to the hospitality industry, the industry is particulairy known for changing and adapting to an ever evolving world around it. Covid created a big push for hotels and large properties to begin to assess their technology stratagies moving forward and the industry is expected to continue to see a large push for new advances in technology that not only will help to create more sustainable properties but an overall better and more enjoyable guest experience. While this does potentially create an overall more enjoyable guest experience, the upfront capital expenditures for properties could cause potential impacts to the bottom line as well as disrupt the guest experience during renovation times.
smend120

Green Computing, a contribution to save the environment | Lancaster University - 1 views

www.lancaster.ac.uk/...bution-to-save-the-environment

green-computing environmental-data-science sustainability technology

shared by smend120 on 30 Sep 21 - No Cached
  • Going Green" is a rising trend establishing itself as the preferred way of doing things while saving the environment.
  • Green computing is the environmentally responsible and eco-friendly use of computers and their resources. In broader terms, it is also defined as the study of designing, engineering, manufacturing, using and disposing of computing devices in a way that reduces their environmental impact.
  • Green Computing involves reducing the environmental impact of technology. That means using less energy, reducing waste and promoting sustainability. Green computing aims to reduce the carbon footprint generated by the Information Technology and Systems business and related industries
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  • Energy-efficiency and e-waste are two major techniques involved in green computing. Energy efficiency involves implementation of energy-efficient central processing units (CPUs), servers and peripherals as well as reduced resource consumption. And e-waste is the proper disposal of electronic waste.
  • It is estimated that out of $250 billion per year spent on powering computers worldwide only about 15% of that power is spent computing, the rest is wasted idling (i.e. consumed by computers which are not in use but still turned ON).
  • A recent example is seen in Intel's 2030 strategy. Intel has been committed to continued progress on achieving net positive water use, 100% green power and zero waste to landfills across Intel's global manufacturing operations.
  • Because "one company can't solve climate change" according to Intel CEO Bob Swan, Intel is marking a new era of shared corporate responsibility and collaboration.
  • Green design: Designing energy-efficient computers, servers, printers, projectors and other digital devices.
  •  Green manufacturing: Minimising waste during the manufacturing of computers and other subsystems to reduce the environmental impact of these activities.
  •  Green use: Minimising the electricity consumption of computers and their peripheral devices and using them in an eco-friendly manner.
  • Green disposal: Repurposing existing equipment or appropriately disposing of, or recycling, unwanted electronic equipment.
  • Going Green" is a rising trend establishing itself as the preferred way of doing things while saving the environment
  • Green Computing, a contribution to save the environment
  • hat means
  • The world is facing challenges that we understand better each day as we collect and analyse more data, but they go unchecked without a collective response - from climate change to deep digital divides around the world to the current pandemic that has fundamentally changed all our lives. We can solve them, but only by working together.
  • G
  • T
  • using less energy, reducing waste and promoting sustainability. Green computing aims to reduce the carbon footprint generated by the Information Technology and Systems business and related industries. Energy-efficiency and e-waste are two major techniques involved in green computing. Energy efficiency involves implementation of energy-efficient central processing units (CPUs), servers and peripherals as well as reduced resource consumption. And e-waste is the proper disposal of electronic waste.
  • If we think computers are non-polluting and consume very little energy, in fact the use of computer plays a big role in environment pollution. It is estimated that out of $250 billion per year spent on powering computers worldwide only about 15% of that power is spent computing, the rest is wasted idling
  • the U.S. Environmental Protection Agency (EPA) launched the Energy Star program, a controlled labelling program to promote and recognise energy-efficiency. The Energy Star label has now certified more than 75 different product categories, homes, commercial buildings and industrial plants. The program has also resulted in the widespread adoption of sleep mode among electronics' consumers.
  • in 1992,
  • The IT industry is putting efforts in all its sectors to achieve Green Computing.
  • Equipment recycling, reduction of paper usage, virtualisation, cloud computing, power management, green manufacturing are the key initiatives towards Green Computing
  • one company can't solve climate change
  • reen Computing involves reducing the environmental impact of technology.
  • Designing energy-efficient computers, servers, printers, projectors and other digital devices.
  • Minimising waste during the manufacturing of computers and other subsystems to reduce the environmental impact of these activities.
  • Green Computing has an optimistic future for saving the environment with ample avenues for making it possible. Hope we move forward with the goal of efficient computing while making the earth greener.
  • smend120 on 30 Sep 22
     
    Green computing, commonly referred to as "green technology," is the study of creating, utilizing, and disposing of computing systems in a way that minimizes their impact on the environment. The ecologically friendly and ethical use of computers and their resources is known as "green computing." A growing trend that has established itself as the preferred method of doing things while preserving the environment is "Going Green." Green computing aims to lessen technology's negative effects on the environment. This entails conserving energy, cutting waste, and fostering sustainability. The goal of "green computing" is to lessen the carbon footprint left by the information technology and systems sector and allied businesses. Green computing mainly uses two methods: e-waste and energy efficiency. Reduced resource use as well as the use of energy-efficient servers, peripherals, and CPUs are all part of energy efficiency. And e-waste is how electronic garbage should be disposed of properly. Even while we may believe that computers are non-polluting and require relatively little energy, their use really contributes significantly to environmental pollution. Only 15% of the estimated $250 billion annually spent on powering computers globally is thought to be used for computation; the remaining energy is lost idling on inactive machines. Since energy consumption is the primary cause of CO2 emissions, any energy saved on computer hardware and computing will result in tons of CO2 emissions being avoided every year. The Energy Star program was established by the U.S. Environmental Protection Agency (EPA) in 1992 as a controlled labeling initiative to promote and reward energy efficiency. More than 75 different product categories, as well as residences, office buildings, and industrial facilities, have already received the Energy Star badge. Consumers of devices have widely embraced sleep mode because of the campaign. The IT industry is working to implement Green Computing across a
tgore002

E Commerce - Changing Business Trends - 1 views

www.managementstudyguide.com/mmerce-and-business-trends.htm

hotel software business hospitality technology travel tech

shared by tgore002 on 04 Apr 19 - No Cached
  • Organisations were traditionally product oriented. With times and changing environment they grew to understand and appreciate the need to be Customer centric and Customer relationship management became a key focus area.
  • Business Managers of today are living in challenging times. Business targets had never been stiffer, work pressure and managing the complexities of competition is keeping them on their toes all the time. Today, success or failure of a business and the Organisation is dependent wholly upon the Organisation’s ability to be flexible and to respond to the external changing environment. Only those who are able to adapt to the changes and those who are able to assimilate and learn from tomorrow’s technology are able to run the race. Digital technology has changed the rules of business game.
Minghui Zheng

Five critical trends hotel marketers need to know - 0 views

hotelmarketing.com/...s_hotel_marketers_need_to_know

shared by Minghui Zheng on 14 Nov 12 - No Cached
  • Minghui Zheng on 16 Nov 12
     
    Customers' comments and reviews on the website have a huge influence on business in hospitality industry. This article outlines five key trends that hotel marketers should be aware of as they approach online reputation management. First, customers would like to trust other customers' comments rather than companies' advertisements. Remarkable experiences and consistently extraordinary service can make customers satisfied, which encourage guests to share experience. Second, overwhelming volume of data and information can make customers paralyzed and confused. Hotel marketers should create position-specific reporting and make insights simple. Third, consumers may change their decisions in the last-minute because of online reviews. Listening to guest feedback, making changes, and improving service can keep customers' reviews positive. Forth, companies' revenue can be influenced directly by negative reviews. Firth, real-time web may have a ineffective result du to delayed responses.
Alexander Suarez

Education Week: Data-Mining Faces New Privacy Rules - 0 views

www.edweek.org/...02security.h06.html

data mining education

shared by Alexander Suarez on 05 Jun 13 - No Cached
  • The Fe
  • The Federal Trade Commission recently outlined new policies that seek to close loopholes that the agency says too often allow websites and online services to gather information improperly from students and turn it over to third parties for advertising purp
  • Alexander Suarez on 05 Jun 13
     
    In essence this "data mining" related article explains how the FTC recently outlined new policies in an effort to close loopholes which allow websites to gather and turnover information gathered to third parties for advertising purposes.   Changes such as videos, photos, locations, etc, which cannot be pulled without parental approval are making impacts on what can be pulled and shared. Another change includes closing a loophole that gives apps/websites directed at children the ability to collect information through plug-ins, without parents permission. In conclusion, these rules are based on the Children s Online Privacy Act of 1998, which gave the FTC the authority to implement/periodically update rules pertaining to "how the law is enforced". These rules will go into effect on July 1, 2013.
lamia elachchabi

Comprehensive IT in Tourism - 0 views

www.sp.uconn.edu/...38inftec.htm

shared by lamia elachchabi on 01 Jun 13 - No Cached
  • lamia elachchabi on 01 Jun 13
     
    There is an information technology revolution that changed not only the economies of countries but also companies of all sizes everywhere. The development of information technology has become a very important component for the competitiveness of companies. The IT revolution has a big impact on the tourism industry and its management. Services are bought before time of their use and away from the place of consumption. Easy access to information and marketing are keys to the success of companies in the tourism industry. Computerized networks and electronic distributions have caused structural changes in the tourism industry. Computer Reservation System (CRS) is a data base program that helps tourism organizations to manage their inventory and make it accessible to their distribution channels partners. Airlines, hotels chains and tour operators are examples of users of the Centralize Reserve System. The growth of tourism demand has only been possible with the use of powerful CRSs. It has helped with: * Easy access for consumers * Transparency of information * Easy to compare information and choices * Greater degree of flexibility * Travelers can book reservations at the last time The growth of tourism supply has also benefited from Computer Reservation System: * CRS is used to manage inventory * Expansion of tourism enterprises globally * Sell products globally * Flexibility in prices * Improve competitive advantage Internet has increased the interactivity between consumers and suppliers. It enables businesses to custom make and facilitates services. The World Wide Web helps distribution of multimedia information. Tourism enterprises will be able to communicate directly to their consumers and custom made the product according to their needs.
Omar Shalaby

TripAdvisor launches eco-friendly hotel program - 0 views

hotelmarketing.com/...hes_eco_friendly_hotel_program

shared by Omar Shalaby on 10 Jun 13 - No Cached
  • Omar Shalaby on 10 Jun 13
     
    TripAdvisor just launched the new TripAdvisor GreenLeaders program, which ranks hotels across the U.S. according to their engagement in environmentally-friendly practices like linen and towel re-use, recycling and composting, solar panel and electric car charging station implementation, and green roofing.
  • Omar Shalaby on 10 Jun 13
     
    With TripAdvisor's launch of the new GreenLeaders program, it will help hoteliers as well as restaurants and other businesses increase their Green initiative commitment. I know for the Florida Green Lodging Certification, it is a simple, yet tedious, form to complete, covering many aspects that can help reduce waste of products, energy, and gasses. Thanks to a bill that was passed in the not-so-distant past, certain aspects of the government travel requires their selection of lodging and/or meeting facilities to be green. This is in an effort to encourage those changes in order to secure government business, as well as to encourage personal & leisure travel, government or not, to choose green facilities. The more we increase the demand for green properties, the more properties will seek to make the necessary changes and commitment. In addition, the application process changes periodically, increasing the information and steps necessary to become green. Through all of that, we will begin to notice bigger steps to be made to save our resources and our environment. TripAdvisor launching this program will only help in these efforts. Along with increasing efforts, the feedback will be a great tool for use when selecting how to make those changes. Sure, nothing is perfect and you will still have those that prefer the convenience instead of the overall "Save the Earth" way of life, but we will be able to see what is working and what may need to be adjusted a bit.
Yawen Zheng

What eCommerce Website Owners Need to Succeed in 2013The Online Shopping Experience Sho... - 0 views

news.yahoo.com/ping-experience-220035611.html

eCommerce

shared by Yawen Zheng on 01 Feb 13 - No Cached
  • The eCommerce world is undergoing significant changes and consumers have higher expectations. Because of this if eCommerce websites are going to be successful they need to adapt to the new realities of the market. Izzonet CEO, Tallya Rabinovich, offers guidance for both existing and aspiring online sellers.
  • However, as those numbers continue to increase, overall customer satisfaction with online shopping experiences seem to be on the decline. Recent surveys have shown a general downward trend in satisfaction over the past few years, something that appears to be the result of increased customer expectations. “In the past retailers thought it was enough to simply have an online store, but times have changed,” says Tallya Rabinovich.
  • When asked what eCommerce websites need to succeed in 2013 and beyond, Tallya offered a few useful tips. “First, it is important that eCommerce store owners are not only looking at next year, but also looking 5-10 years down the line. Keep abreast of events and developments in both the technology and business sectors so that your site can continually grow and adapt. Second, my observations show that the one thing that customers want more than anything else is personalization. As much as customers appreciate the convenience and lower prices of online shopping, they sometimes miss the personal experience of a brick and mortar store. To overcome this, make sure your online store is as personal and interactive as possible. This means have a good “contact us” page that makes you seem accessible, and, even better, have a live chat option to show your customers that there is a real person who is there for them.
  • Yawen Zheng on 01 Feb 13
     
    The ecommerce will face a big chenge in the future, compony want do ecommerce business and some existing ecommerce business need to fit the markting chenge. In the past, the ecommrce can help company extending volume growth and buring a lot of new cuntomer, that is the traditional cannot mach,but now the market is changing step by step. More and more companies using ecomerce and people can compare them easily. The customer requirement is chenged from the needs of the product to looking for a good experience. For the future, company need to build impeccable ecommerce and focus on service sucj as after sales support.
Xueling Wang

Hotels Benefit from Remote Network Monitoring | Hotel Wifi Blog - 0 views

www.nexuswifi.com/...from-remote-network-monitoring

remote monitoring network hotels

shared by Xueling Wang on 26 Jan 13 - No Cached
  • Xueling Wang on 26 Jan 13
     
    Since few hotel chains can afford a professional staff to monitor the entire computer network and their guests have little tolerance for slow internet services, remote monitoring technology coming out to allow specialists to evaluate every network component and make changes. Reports are provided from the remote monitoring services at regular intervals. Changes made to the configuration and traffic routing will allow the hotel executives to see the many services that are required to run the network at optimal levels. Recommended upgrades can be conducted before the network performance degrades. 
Sasha Bravo

U.S. Hotel Guests Hanging Up and Logging In | By Robert Mandelbaum - 0 views

www.hospitalitynet.org/...4059204.html

shared by Sasha Bravo on 25 Jan 13 - No Cached
  • The way travelers communicate on the road has changed dramatically over the years, and these changes become evident when analyzing the revenue earned by U.S. hotels from their guests for use of telecommunication devices and services
  • Not only has telecommunications become a minor revenue source, it now "costs" most hotels to provide telephone service to its guests.
  • he initial decline in telecommunications revenue during the period 2000 through 2009 can be easily explained by the increased use of calling cards, then cell phones
  • ...3 more annotations...
  • we believe it is an increase in the monies collected from internet connections that is driving the growth in telecommunications revenue that has occurred during the past two years.
  • more hotels are beginning to follow the successful paths of those chains that have always opted to charge for internet connectivity.
  • A tiered pricing structure based on connectivity speed is the current trend in hotel internet charges. While this practice will most likely not restore the profit-producing days of the old telephone department, it will most likely curtail the slide in telecommunications revenue until the next wave in communication technology comes along.
  • Sasha Bravo on 25 Jan 13
     
    this article goes over the on going change of the types of telecommunication technologies Hotel guests are using. The article mentions the shift from the use of in-room phones and faxes, to the now popular use of internet connectivity. Mentioning how nowadays it actually costs hotels more money to offer phone services to guests than what they actually make from these services. lastly, it also talks about how more and more hotels are charging internet access fees in order to balance out the loss of revenue from telecommunication services.
Irina Stepanenko

Which is better for Efficiency: Retrofits or Behavior Change? - 0 views

www.greentechmedia.com/...-behavior-or-install-equipment

shared by Irina Stepanenko on 08 Feb 13 - No Cached
  • Irina Stepanenko on 08 Feb 13
     
    A lot of commercial and Industrial buildings are consuming energy inefficiently. For instance, running in full on the weekends or before and after operational hours. According to the research made a Massachusetts-based company, more than 'half of energy efficiency opportunities could be realized with simple operational improvements'. The savings would be tremendous for each building and for the commercial buildings overall. However, operational changes is only the first step. The second step is to install new ways of control, equipment, and software. The examples of installations are software-controlled LED lighting, upgrades to A/C system, etc. There is also an opportunity to monitor a building and make decisions on the energy issues as they appear. Thus, changes in behavior and operations, combined with new software and equipment can lead to tremendous saving in commercial and industrial buildings.
Melisah Miller

Travelfusion takes Chinese market by storm - 0 views

www.breakingtravelnews.com/...-takes-chinese-market-by-storm

GDS Technology

shared by Melisah Miller on 02 Feb 13 - No Cached
  • Melisah Miller on 02 Feb 13
     
    The article discusses the changes to come within the GDS Travelfusion. The changes would be the inclusion of China, which would be a great expansion. Travel fusion will now allow people in china to book travel and have access to not only book travel but have access to contact support in chinese. The article discusses the different locations of travel that can be booked from china. This in my opinion is def a great for the chinese, seeing that they have a great deal of travel going out its great that they can have a low cost site that helps find the best deals for travels.
Karin Goodine

Young Travelers Drive Changes in Hotel Industry - NYTimes.com - 0 views

www.nytimes.com/...changes-in-hotel-industry.html

shared by Karin Goodine on 23 Feb 13 - No Cached
  • Karin Goodine on 23 Feb 13
     
    This article describes how technology and the new generation of young adults are changing the industry.
Nicole Beveridge

Young Travelers Drive Changes in Hotel Industry - NYTimes.com - 0 views

www.nytimes.com/...changes-in-hotel-industry.html

events event management planning technology

shared by Nicole Beveridge on 03 Oct 12 - No Cached
  • Nicole Beveridge on 03 Oct 12
     
    About a decade ago, the hotel industry was concentrating much of its effort on luring people who are now mostly in their 50s and 60s. The changes involved higher-quality beds, brighter lighting and bigger work spaces. And those travelers were loyal to brands that offered reliable, comfortable services. Many of these Generation Y travelers in the 20's and 30's are engaged in planning major events such as scheduling nightly social events, like happy hours and free wine tastings. Event management and planning is critical to every hospitality organization especially to our millennial travelers and business travelers.
Xiaoxiao Wang

PlannerTech Show: Bringing Technology to Today's Event Planning - 2 views

viktorix.com/lannertech-show-event-planning

shared by Xiaoxiao Wang on 09 Nov 12 - No Cached
  • “It [Internet] is an amazing technology that makes us more efficient, makes us smarter, increases communication and truly improves our lives,” says Elizabeth Mazzei, director of partner solutions at Pogby. “I realized there really is no event all year long that focuses on technology for event professionals. How frustrating!”
  • Technology is often overlooked by the event planners. It seems like it's the last part of the planning process. Possibly unknown to them, they leave it until the end or let someone else handle it. This is especially true when it comes to the Internet.
  • PlannerTech will showcase presentations from a selected group of Internet technology companies catering to the event industry, including Event Leadership Institute, Event Farm, Hashable, IML, and ShareSquare. The showcase will be followed by a networking event, where event planners will be able to socialize with peers as well as learn more from the company representatives. Attendees will be able to get their pictures taken at the TwitPic Photo Booth as well.
  • Ting Li on 09 Nov 12
     
    Nowadays, with the development of information technology, there are more and more event planners using technology to plan events. Technology will help them a lot during the process of event planning, technology makes the planning process be more and more efficient and faster than ever. In addition, it also help event planner find more information related to their event and give them more ideas to create an excellent event. Moreover, it also help planners to collect data and information in a logical way. All in all, technology not only changed our life, but also change the way the event is planned.
  • ...1 more comment...
  • Minghui Zheng on 10 Nov 12
     
    Nowadays, there are still many event planner dislike use technology in their event planning. They either don't know about the technology or just simply don't know how beneficial it would be for their event. Liz King and Mazzei got together to plan the first inaugural PlannerTech event. PlannerTech will showcase presentations from a selected group of Internet technology companies catering to the event industry. The showcase will be followed by a networking event, where event planners will be able to socialize with peers as well as learn more from the company representatives.
  • Dandan Mao on 02 Apr 13
     
    "Technology is often overlooked by the event planners. It seems like it's the last part of the planning process. Possibly unknown to them, they leave it until the end or let someone else handle it. This is especially true when it comes to the Internet."
  • Xiaoxiao Wang on 03 Apr 13
     
    This article shows the importance of bringing technology to event planning. Once we take technology into account, event planning will become more and more meaningful and at the same time technology will change a little bit of event planning.
Wei Ding

Mobile App or Mobile Website? | Entrepreneur.com - 0 views

www.entrepreneur.com/...205856

shared by Wei Ding on 17 Apr 12 - No Cached
  • phones they are designed for. Mobile websites, on the other hand, can be designed to work on any device with a web browser. In fact, the iPhone, the Palm, the new BlackBerry, and Google's Android phones all suppor t an open source framework.
  • Wei Ding on 17 Apr 12
     
    This article mainly talks about the pros and cons for mobile app and mobile web. For mobile apps, it is required that in order to develop a new app for every individual type of device that you want to reach. However, only one mobile website can extend to anyone with devices that can perform web browsing. Therefore, it is a more expensive choice to develop an app if a company has mass marketing goals. Also, mobile websites tend to cost less to maintain over time. That's because to change an app you have to hire a programmer, and you need approval from the app store. Plus, every time a particular device is updated, you'll need to change your app accordingly.
Gyujin Chae

Choice Hotels makes multi-million dollar IT investment to accelerate growth in Europe |... - 1 views

www.breakingtravelnews.com/...nvestment-to-accelerate-growth

IT Investment hotel

shared by Gyujin Chae on 24 Mar 12 - No Cached
  • announced that it is rolling out a multi-million dollar technology infrastructure investment plan in Europe and other markets outside the US
  • The investment is designed to strengthen Choice’s technology platform, automate back and front office processes at franchised hotel properties and drive increased central reservation system (CRS) delivery to Choice-branded hotels which will position the brands for future growth
  • The multi-million dollar IT investment will include the international roll-out of choiceADVANTAGE, the company’s web-based Property Management System (PMS) which automates front and back office hotel processes such as check-in, invoicing and inventory management
  • ...1 more annotation...
  • Our investment in technology infrastructure will not only benefit hoteliers but the many business and leisure travellers who book and stay at Choice-branded properties in Europe
  • Gyujin Chae on 24 Mar 12
     
    As competition has intensified in the hotel industry, hotels constantly invest huge money in IT to differentiate themselves from others, and ultimately win competition. This article talks about Choice Hotels' IT investment. The company decided to put multi-million dollars in IT to accelerate European market's growth. The investment is mainly designed to improve Choice's technology platform, central reservation system (CRS) and to automate back and front office processes. The investment also includes the company's web-based property management system (PMS), which automates front and back office processes, such as check-in/out, invoicing and inventory management. The hotel expects the technology infrastructure to benefit both hoteliers and guests in Europe. As hotels implement new technology, it eliminates certain jobs, such as front desk agents, and changes the way hotels conduct business. Hotels keep investing in IT in order to be more profitable and competitive. Choice's IT investment is an example of how hotels are changing with new technology.
Craig S. Wright

Starwood Preferred Guest's New, 'Go-To' App Unites All Starwood Brands Using Innovative... - 0 views

www.marketwatch.com/...ate-aware-interface-2012-03-15

Investment app interface

shared by Craig S. Wright on 29 Mar 12 - No Cached
  • offer FaceTime customer service
  • Starwood's mobile revenue has increased by more than 300 percent year-over-year, and the company has found that the patterns of travelers using mobile devices to book rooms are markedly different from those of more traditional web bookers. For instance, two-thirds of mobile bookings are within 24 hours of the stay, triple that of web bookings.
  • The SPG app is the first in the travel industry--and one of the first apps ever--to utilize state-aware technology, creating an interface that unites all nine of Starwood's distinct lifestyle brands and its nearly 1,100 hotels and resorts; and adjusts the app's look, feel and content depending on whether the user is planning, en route or already checked in to a specific hotel.
  • ...1 more annotation...
  • "The new SPG app will help us build even deeper relationships with our loyal guests
  • Craig S. Wright on 29 Mar 12
     
    Starwood has made a significant investment in IT with their new SPG mobile app. What really diferentiates this app from competitors is its visuals which change depending on the guests status. If they are exploring hotels to book, the app will appear one way, once they have made a reservation, more options become available for guests to plan their stay and be more interactive. Upon check out, the app again changes as Starwood highly values guests' feedback. This revolutionary app is somewhat complex, but Starwood is definetly on the right track!!
Kamini Ramsaran

St. Mary's Launches New Tourism Website - Southern Maryland News, Charles County, Calve... - 0 views

www.thebaynet.com/...06052012

website update St. Mary's

shared by Kamini Ramsaran on 27 Jun 12 - No Cached
  • new site includes many new features, such as an interactive map, trip planner and searchable events calendar
  • The site also offers continuously updated listings of county restaurants, accommodations, shops, events and attractions.
  • Local tourism and hospitality businesses and attractions are invited to provide and update their own listings through an interactive feature on the website.
  • ...3 more annotations...
  • Tourism partners can edit their businesses’ information; allowing them to add content, photos, events and special deals.
  • he site enhances the County’s web presence as a travel destination, with the objective of attracting more visitors and generating greater economic returns.
  • This website is designed to appeal to that market through highlighting the people and places that make St. Mary's County special.”
  • Kamini Ramsaran on 27 Jun 12
     
    The county of St. Mary's has just launched their new website that now has features such as an interactive map, trip planner,& events calendar. By making these changes in their website potential tourists can find out what's going on in this town.  Local business owners and attractions are able to upload and edit their own information on the website, this helps to keep their events and pictures all current. With this website change, St. Mary's hopes to drive a lot of new and repeat business to their area.
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