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Dhaval Khakhar

What is Stopping Hotels from Adopting Green Practices - 0 views

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    This articles talks about the nature of the hotel industry, which is inherently wasteful. when we see from energy and water use to waste generation, the guests in the hotel consume more resources than they do at home. Unless and until the hotels don't take steps to reduce waste and over-consumption of resources, this industry will have a large environmental impact on the world. the hotels which have green lodging standards reduce the impact of their operations and the bad part is that majority of the hotels have not even adopted these standards. the reasons could be either the management doesn't know the impact on the environment, or they believe the process is costly and time consuming, or the person who holds the responsibility is not doing his/her job right. Just like the law of science says "every action has equal and opposite reaction". similarly we can say, that managers and their managing practices can make a big difference in climate changes of the environment. Most of the hotel rooms say to recycle our towels, is it to recycle or to save their costs ? There could also be a possibility of having a wrong manager at the wrong position, who is not willing to widen his/her scope and learn about green initiatives, because in the end, these investments will generate benefits, financial, social and environmental.
Franc Pulido

Hotels in India going green - Columns - livemint.com - 0 views

  • Rising concern about the environment in response to global warming is driving thinkers to seek some sustainable solutions and are forcing people to reconsider and amend their ways of living to become more eco-friendly.
  • Many, if not all, are seeking to redesign their lifestyles and get into the green mode.
  • green buildings incorporate several sustainable features such as efficient use of water, energy efficiency, eco-friendly environment, use of renewable energy, use of recycled/recyclable materials, effective use of landscape, effective control and building management systems, and improved indoor quality for health and comfort.
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  • It’s interesting that much of the pressure to go green is coming from environmentally sensitive guests who are growing in number and favour eco-friendly hotels to energy guzzlers. The hospitality industry is acknowledging the long-term benefits to be reaped in terms of reduced maintenance and energy saving, especially when energy costs are escalating.
  • The three R’s have an important role to play in the construction of a green building—recycling (of old material), reduction (of wastage) and re-use (of material).
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    The article discusses the Green Mode and how human activities causing excessive fossil fuel emissions are forcing us to change the way we live and become more eco-friendly. This trend can be seen in the hospitality industry as more buildings are utilizing a green approach. These buildings offer sustainable features such as efficient use of water, energy efficiency, use of recycled materials and improved indoor conditions for better health and comfort. Companies using the green approach create value for occupants and increase property values by offering easier maintenance and lower operating costs. In India, The Indian Green Building Council (IGBC) have produced over 687 projects that have been registered under IGCB green building guidelines. These projects include hotels, hospitals and different factory buildings. Major companies adopting the green mode include Intercontinental Hotel Group, Starwood Hotels, Hyatt and Hilton. The hospitality Industry is beginning to take advantage of the benefits of going green. With energy costs escalating, reduced maintenance and energy saving is becoming increasingly more necessary. 
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    As the title of the article indicates, Hotels in India have decided to get into green mode. This initiative stemmed from suggestions from the increasing number of "nature loving" guests lodging in their establishments. Consequently, the Indian hospitality industry has realized that adopting an eco-friendly lifestyle would prove to be cost-effective as well as beneficial to the preservation of the environment.
fotan001

Hotel technology not enough investment says surveys - 1 views

  • While the vast majority of hoteliers understand that technology can help them achieve this, most are not geared up to adopt new solutions.
  • it is a higher expectation from guests for services such as free and fast Wi-Fi and remote check-in systems which is driving the need for investment, but many are still failing to do so
  • While some hotel managers want to employ new technology, but are held back by lack of funds, others are simply afraid of the change new technology may bring and of the perceived hassle involved in upgrading to a new system.  
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  • The speed at which technology is progressing can be frightening, but when all is said and done, businesses simply want to use systems that work. This conservatism or fear of change however, does lead to many businesses operating with poor or old technology for too long; and that means the business loses money and spends more time than is needed on expensive administration." 
  • after lack of funds, the main reasons managers didn't want to invest in more efficient technology was because it could lead to staff redundancies, or were put off by the hassle of switching because they may have to break existing contracts or didn't know where to start.  
  • contrasting view between business survival and a fear of being ‘too efficient’ and risking jobs as a result,
  • What's more, according to the survey of 107 hoteliers by Cardonet, 27 per cent stated they had no budget whatsoever to invest in the latest advancements while another 16 per cent said they were looking into whether a budget was available. 
  • it is a higher expectation from guests for services such as free and fast Wi-Fi and remote check-in systems which is driving the need for investment, but many are still failing to do so
    • fotan001
       
      As we talk about investing in technology for the hospitality industry it is also clear that not investing is a huge part of why the industry has not advanced as far as it can. The question is not whether we should invest, the question is 'Can we? Do we have the budget?' Another big part of the component is the fear of change. Staff redundancies, hassle of switching or not knowing where to start were the main reasons after budget, for not investing in new technology. The irony lies in the fact that many hotels fear being 'too efficient' and 'risking jobs as a result', when the reverse is just as true: Inefficient service will lead to jobs lost. In my opinion, the  fear of growth should not overshadow the fear of being 'left behind'. 
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    This article shows that majority of hoteliers know the importance of technology in this industry, however, they just put off adopting new advancements because of the lack of funds and a fear of changing. When the hotel adopts a high technology, majority of working system should be changed which cause a fear to hoteliers. However, most surveys reveal that investment on technology surely enhance the customers experience that directly related to generate revenue.
haelidenton

Hotel Industry Embraces Green Revolution - 0 views

  • According to a recent report published by the Green Hotels Association, "Companies with proactive environmental strategies have a 4 percent higher return on investment, 9 percent higher sales growth and 17 percent higher operating income growth than companies with poor environmental track records."
  • According to a recent report published by the Green Hotels Association, "Companies with proactive environmental strategies have a 4 percent higher return on investment, 9 percent higher sales growth and 17 percent higher operating income growth than companies with poor environmental track records.
  • According to a recent report published by the Green Hotels Association, "Companies with proactive environmental strategies have a 4 percent higher return on investment, 9 percent higher sales growth and 17 percent higher operating income growth than companies with poor environmental track records.
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  • According to a recent report published by the Green Hotels Association, "Companies with proactive environmental strategies have a 4 percent higher return on investment, 9 percent higher sales growth and 17 percent higher operating income growth than companies with poor environmental track records.
  • According to a recent report published by the Green Hotels Association, "Companies with proactive environmental strategies have a 4 percent higher return on investment, 9 percent higher sales growth and 17 percent higher operating income growth than companies with poor environmental track records.
  • According to a recent report published by the Green Hotels Association, "Companies with proactive environmental strategies have a 4 percent higher return on investment, 9 percent higher sales growth and 17 percent higher operating income growth than companies with poor environmental track records."
  • According to a recent report published by the Green Hotels Association, "Companies with proactive environmental strategies have a 4 percent higher return on investment, 9 percent higher sales growth and 17 percent higher operating income growth than companies with poor environmental track records.
  • According to a recent report published by the Green Hotels Association, "Companies with proactive environmental strategies have a 4 percent higher return on investment, 9 percent higher sales growth and 17 percent higher operating income growth than companies with poor environmental track records.
  • According to a recent report published by the Green Hotels Association, "Companies with proactive environmental strategies have a 4 percent higher return on investment, 9 percent higher sales growth and 17 percent higher operating income growth than companies with poor environmental track records.
  • According to a recent report published by the Green Hotels Association, "Companies with proactive environmental strategies have a 4 percent higher return on investment, 9 percent higher sales growth and 17 percent higher operating income growth than companies with poor environmental track records.
  • According to a recent report published by the Green Hotels Association, "Companies with proactive environmental strategies have a 4 percent higher return on investment, 9 percent higher sales growth and 17 percent higher operating income growth than companies with poor environmental track records.
  • According to a recent report published by the Green Hotels Association, "Companies with proactive environmental strategies have a 4 percent higher return on investment, 9 percent higher sales growth and 17 percent higher operating income growth than companies with poor environmental track records.
  • According to a recent report published by the Green Hotels Association, "Companies with proactive environmental strategies have a 4 percent higher return on investment, 9 percent higher sales growth and 17 percent higher operating income growth than companies with poor environmental track records.
  • According to a recent report published by the Green Hotels Association, "Companies with proactive environmental strategies have a 4 percent higher return on investment, 9 percent higher sales growth and 17 percent higher operating income growth than companies with poor environmental track records.
  • According to a recent report published by the Green Hotels Association, "Companies with proactive environmental strategies have a 4 percent higher return on investment, 9 percent higher sales growth and 17 percent higher operating income growth than companies with poor environmental track records.
  • The green economic revolution is impacting the $90 billion U.S. hotel industry
  • the hotel's adoption of native gardening also gives guests a compelling reason to eat at the hotel and accounts for 15 percent of hotel guests' revenue stream.
  • Cost-competitive advantage . Saving green by going green is where most of today's business focus is directed. In these recessionary times, going green can make the difference in being able to compete on price.
  • Green revenue growth . This is where the green economic revolution is heading, growing revenue by going green. This is a multi-trillion-dollar global opportunity for building or cementing customer loyalty as consumers focus increasingly upon sustainability and wellness.
  • Green entrepreneurship . In every economic revolution, there is opportunity for the entrepreneur as the traditional big players struggle to adopt their legacy systems and business practices. Customers are looking for businesses that offer fresh solutions that support their quest for "going green."
  • The green economic revolution is impacting the $90 billion U.S. hotel industry
  • Food grown in the hotel's native garden provides hotel guests with a healthy dining experience. In fact, the hotel's adoption of native gardening also gives guests a compelling reason to eat at the hotel and accounts for 15 percent of hotel guests' revenue stream. According to a recent report published by the Green Hotels Association, "Companies with proactive environmental strategies have a 4 percent higher return on investment, 9 percent higher sales growth and 17 percent higher operating income growth than companies with poor environmental track records
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    The Hotel Industry and its vendors are acknowledging and taking a keen revenue advantage, because their customers are supporting a green environment focus. This green economic revolution has impacted the $90 billion dollar Hotel industry. The article describes a hotel in Austin Texas profoundly in regards to their property having the "largest solar system in the continental U.S.". The hotel goes as far as creating their motto, which gear guest towards a green environment focus; their motto states "Environmental consciousness in action." The hotel grows its own food and vegetables, in which they serve the guest with, and they also give some of their produce to local food banks. The hotel guest often brag about how well they slept in the night, this might be caused by the toxic free chemical environment they are in. The lodging have refrained from using chemical pesticides 20 years ago, which may have added to the result of guest sleeping well; stated the general manager. The Ritz-Carlton program "Jean-Michel Cousteau's Ambassadors of the Environment program" was originally for the children that were staying on the Kapalua in Hawaii. The children enjoyed it so much, and their parents became very inquisitive; that the program emerged into the entire property focus. This program gives guest the opportunity to have involvement with the native forest; native nature walk and the hotel also harvest a native garden. This is almost the same idea as the hotel located in Austin Texas. There are many valid reasons for the reason why the Hotel Industry should be green conscious. The Green Hotels Association states that "Companies with proactive environmental strategies will make 4 percent higher investment, 9 higher sales growth and 17 percent higher operating income growth than companies with poor environmental practices.". If I was a general manager, this would be one of my main concerns and focus. Going green is cost effective, but the ending
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    Getting green could enable the hotel be competitive on price and grow the revenue. There are already several hotels going green and receive positive feedback from their guests.
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    Going green is a great initiative within hotels. having worked with resorts implementing green initiatives, I would say one of the biggest challenge is changing the culture of employees to start doing things differently in order to maintain a sustainable program. Hotels in my experience that are successful employs environmental officers who educate and monitor various areas of the green initiatives. Going green can have huge capital investment in the initial stages but have huge gains especially in energy conservation in the long term. Our guests are also more socially conscious and will respond well to green hotels though they may not always practice conservation during their stays.
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    This article explains the green revolution pertaining to the hotel industry with an estimated $90 Billion. Consumers are becoming conscious of the Earth's finite resources, thus, the green revolution is coming about slowly but without a doubt making an impact in the way the economy works. This is allowing an opportunity for hotels to increase revenues and gain market share due to this niche on catering to such consumers with a green initiative lifestyle. For example, the Ritz Carlton- Kapalua Hawaii, is combing fun and green education to educate children of the unique local surrounds found within the region, encouraging to frequent business by the wonderful experience. As well, it is interesting to learn that companies engaged within the strategies focused on the environment are experiencing high growth regards return on investment, sales growth and operating income. In every spectrum of hotel building and operating, the green initiative is possible from construction and architectural planning to hotels free of chemicals and property-developed horticulture gardens. The full capacity of the green revolution has not been seen to its full potential only leaving to wonder the full extent of its possibilities.
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    This article talks about how the eco-friendly environment concept is helping the hotelier industry achieve higher revenues and market shares. This whole concept is an ample opportunity for hotels to compete, stay on business and raise awareness to consumers about green resources that can be used to save our planet. People show interest in collaborating with the going green concept and learn more, however businesses need to be more conscious about the environment. For example, The Habitat Suites in Austin Texas is using the largest solar system in the continent to provide power. It is also a toxic free chemical environment and reproduces in own its own fruits and vegetables gardening. Three main factors are impacting the green revolution's hotel industry; cost-competitive advantage, green revenue growth, and green entrepreneurship. Feel free to read more about the article to have a deeper understanding.
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    nowadays, more and more hotels attending to join the green army. one of the most important reason is this kind of hotel will have a better market. because of the education level of the guests, their invironmental awareness become stongly. so the guests want to do more to make a contribution the the environment protection. on the other hand, the customers all knows that even the price of the green hotel is higher, but it is more health and safe. it will make them feel better and have a good experience in the hotel. as we know, a good experience is the final goal of hotel. so, the green hotel must have a bright future.
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    The green economic revolution is impacting the $90 billion U.S. hotel industry. There is an opportunity to increase revenue and market share by "going green". Habitat Suites in Austin, Texas is a leader in this area. The hotel's motto is "Environmental consciousness in action." Habitat Suites has an environment that is free of chemicals, has the largest hotel solar system, and uses their own organic fruit and vegetable garden for food in the hotel. Due to this environmental consciousness, the customers are reacting positively. Commenting on how great they slept, due to the ecologically fresh rooms. Many hotel chains are jumping on the green revolution bandwagon. At the Ritz-Carlton, Kapalua in Hawaii, they started an environment program that was originally designed to provide fun for kids. But after positive feedback from the children, this has grown from just learning about local marine life to educational nature walks. These walks go through Maui's native forests and a garden that grows native foods and has community engagement in order to preserve their island's culture and environment. The food that is grown in the native garden is used in the hotel to provide guests with a healthy dining experience. Because of this, it has increased guests' reason to eat at the hotel and is 15 percent of the hotel guests' revenue stream. This environmentally friendly program increases the possibility of repeat business and attract new travelers who search for these types of experiences. A report published by the Green Hotels Association states, "Companies with proactive environmental strategies have a 4 percent higher return on investment, 9 percent higher sales growth and 17 percent higher operating income growth than companies with poor environmental track records." Even non-hotel-industry entrepreneurs are realizing business opportunities in the green vacation industry. Patricia Griffin, president of the Green Hotel Association, started the associatio
denisedantas

The Top Technology Investments for Restaurants in 2017 - 0 views

  • At Hospitality Technology’s 2016 Restaurant Executive Summit, restaurant operators and executives came together to discuss the top restaurant technology investments for 2017
  • In breakout sessions at the summit, restaurant operators shared their experiences in choosing and implementing technology investments that better engage guests:
  • Restaurant operators who have been slow to adopt new technologies are under pressure to catch up or risk losing business to the competition.
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  • Many see analytics, loyalty and payment technology investments as critical enablers to better guest experiences and profitable, repeat visits.
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    This article focuses on technology investments related to restaurants. It talks about decisions made and experiences shared by restaurant operators and executives that gathered together at the Hospitality Technology's 2016 Restaurant Executive Summit. They discussed the top technology investments for the following year, 2017. Analytics, loyalty programs, and mobile payment were the key focus area. I believe that all restaurant operators should adopt and implement the latest technologies or will fail behind the competition.
jmore044

A third of restaurant operators say they lag in tech use - NRA - 1 views

  • Technology can help boost productivity and efficiency in restaurant operations, but it's important to choose the right processes and systems to make sure it doesn't make the customer experience more complicated," Riehle said
  • Adoption of technology among restaurants is higher in some areas, such as using a POS system, having a website and offering Wi-Fi to guests, the research found. Other areas are less common, including tabletop and kiosk ordering and payment stations, mobile payment and smartphone apps. There are fairly significant differences in adoption among segments and ownership categories, however. "Franchisees and chain-operated restaurants have a higher rate of technology adoption, likely because of the resource network they can tap into through their brand. Independent restaurants have to basically start from scratch on things like smartphone apps and POS systems," said Annika Stensson, the NRA's director of research communications and co-presenter of the session. "Similarly, limited-service restaurants are more tapped into technology, likely because of their emphasis on speed and off-premises business. Online ordering, smartphone apps and mobile payment are much more common in quickservice eateries than tableservice restaurants," Stensson said.
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    This article touched on many of the points discussed this week as it relates to POS systems for restaurants, and whether or not they are beneficial. As the article explains, it is important to evaluate the type of restaurant and whether or not it would make the customer experience more complicated rather than simplify it. The article also includes a poll on the types of restaurants that consider this type of technology lagging vs. leading. A limited, fast service restaurant is going to find that these types of technologies improve their service vs. a tableservice restaurant that feels technology of this sort negatively impacts their service. Essentially, you must choose the right systems and processes in accordance with your type of restaurant/establishment.
mellakygg

Managing Multiple POS Outlets is a Cakewalk With a Cloud-Based PMS - Hotelogix - 0 views

  • Well, it has several smart POS systems for all its outlets. And, most importantly, the hotel’s cloud-based PMS integrates seamlessly with all the POS systems empowering the management to increase billing accuracy while saving time. Now that is smart hoteliering, don’t you think!
  • In today’s fiercely competitive market, you need to stay one step ahead of your competition when it comes to adopting technology to grow your hotel business. Or else, you are bound to face operational bottlenecks like Hotel A.
  • For all these activities, guests usually pay during check out.
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  • During the stay, guests can order food from your restaurants, use the spa, the gym, the travel desk or the gift shop
  • On the other hand, , you may face loss of revenue if you forget to post a certain amount on the final bill.
  • So, in such cases, charges need to be posted directly to the guest folio in the Hotel PMS. The whole process needs to be properly streamlined as manually posting the bills can lead to multiple errors.
  • this is an important part of ‘guest convenience’, too.
  • Now, to avoid such confusion, you must ensure that your Hotel PMS and POS systems are integrated
  • With such an integration, bills from multiple outlets like F&B point, gym, or spa can be automatically charged to a guest room and the folio can be updated with no manual intervention. This whole process eliminates billing inconsistencies and helps you ensure a pleasant guest experience.
  • Because, today’s leading POS systems are all on the cloud. So, it becomes a tough and complicated task to integrate your on-premise PMS with your POS system that is on cloud too. Integrating multiple POS systems with your old and outdated legacy PMS is a mammoth-level hassle, that you’d much rather avoid. Not only is it cumbersome, it is also impractical in this day and age.
  • A cloud-based Hotel PMS can come to your rescue ,in this case.
  • What this translates to, for you, is having all your hotel-related data under one umbrella, in one single system, on one dashboard. Moving from an on-premise system to a cloud-based PMS gives you the luxury of automation, accuracy, time and most important of all- convenience.
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    In today's fiercely competitive market adopting technology to grow your hotel business is essential, to avoid facing operational bottlenecks like Hotel A, unlike Hotel B who uses the latest technology to do smart hoteliering. This means getting a cloud based Hotel PMS which can easily integrate with a POS system that is also on the cloud. This translates into having all your hotel-related data under one umbrella in one single system, on one dashboard, giving you automation, accuracy, time and most importantly convenience. So during the stay, guests can order food from the restaurant, use the spa, the gym, the travel desk or the gift shop and pay for everything during checkout without being over or undercharged so both the hotel and guests remain happy and guests have a pleasant guest experience. In my opinion Hotel A needs to upgrade their technology to integrate the cloud PMS with the POS system also on the cloud and add other facilities to supplement revenue for the hotel when room occupancy might be down.
dbonn009

https://www.forbes.com/sites/forbestechcouncil/2018/06/28/new-technologies-will-revolut... - 1 views

This article discusses how technology is expected to grow and the ways in which it will play a role in the service industry. Hoteliers will adopt many new practices in the near future, some of whic...

started by dbonn009 on 11 Feb 19 no follow-up yet
Qianqian Kang

Training Your Hotel Staff On A New PMS Should Take Minutes, Not Days | By Jos Schaap - ... - 1 views

  • The hospitality industry has long been known for high staff turnover rates and a high volume of employees fitting a younger demographic.
  • Some studies measure the turnover between 31% and 34% as the industry norm. Other studies show employee turnover rates level among non-management hotel employees are up to 50%. This places additional importance on the on-boarding process each hotel has in place, demanding systems and processes that are easy for new staff to learn and master as they embrace their new role.
  • The new generation of PMS software is easy to use and created specifically to streamline processes such as front desk demands, rate management, reservation, housekeeping and financials. This helps to increase revenue, reduce costs, increase guest service and increase staff efficiency, all whilst also ensuring that your PMS software can connect to all technology partnerships that your hotel has in place (web booking APIs, channel management software etc.), or hopes to implement in the future.
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  • This means the emphasis of modern-day software and technology should be usability — hoteliers need a system which enables fast implementation, quick learning curve, great support and comprehensive training materials to support ongoing adoption.
  • Ultimately, your employees want to feel supported, and providing them with the right tools will not only enable them to do their best work, but will help to increase internal morale, job satisfaction and productivity as they feel confident and well-equipped in their role.
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    This article brings us main issues about PMS. When it comes to the operation efficiency, time is nevertheless valuable. Then on the top of the head, calling for new technology which can operates smoothly would be very important. The author brought out the detailed reasons why we need PMS tools. Firstly, high turnover needs PMS tools that make onboarding easy. Secondly, to support the team with ultimate ease-of-use would not only make hoteliers enable fast implementation, support ongoing adoption, but also allow staff enhance customer services to a large extent. At last, the author conclude few essential factors to choose PMS system: instinctual and easy to learn; speed; quick implementation and setup; mobile and cloud access; easy integrations; reliability without disruptions.
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    Great article! Training (and re-training) is such a large investment of labor. It is particular difficult for properties located in destinations that tend to have seasonal staff. Every year at least once a year, we have to go through a time-intensive on boarding process that is a big investment for a smaller property. It also keeps us from making some staffing choices because of the difficulty in getting a replacement shift ready. Thanks for sharing!
anonymous

Why mobile key is taking over in hotels | Hotel Management - 0 views

  • Adoption of mobile locks in the hotel marketplace continues to rise unilaterally across all segments
  • most magstripe locks are nearing the end of their useful life and the recurring maintenance issues that arise are causing hotels to seek replacement options
  • “Mobile applications that allow a guest to directly access a hotel room provide more convenience and result in improved guest satisfaction,” said Michael Cline, Salto Systems' VP of hospitality sales. “In many cases, the guest can skip the check-in line at the hotel’s front desk and go directly to their room.”
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  • Overall, hotel companies exploring mobile keys are seeking to drive guest loyalty and direct bookings, plus improve efficiency so staff can spend more time offering premium guest services. “With mobile access gaining traction, we sees opportunities to further enhance the guest experience and make their arrival even more seamless by enabling access to parking garages and elevators
  • The biggest challenge involved in replacing hotels locks is the cost and concern over the "future-proof" features of new locks
  • The future of hotel door electronic lock technology is the ability to improve the guest experience and to make hotel operations more efficient.
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    With the success of having mobile locks for our homes and even our cars, it's no wonder hotels are adopting the technology as well. Technology advances quickly, and like any business hotels must do the same, they're constantly refurbishing rooms and implementing new things to better serve their guests and a mobile lock would be no different. Having keys on a guest's phone would improve efficiency for hotel management because they wouldn't need to replace a lost key, and guests would no longer need to wait in a line to check in, just head up to their room as soon as they get there. This allows hotel staff to use that extra time to ensure guests get even better customer service. Mobile keys do possess a few problems in that, unless a guest is loyal to a particular hotel chain or unless they travel a lot, they might be unwilling to download an app just to be able to get into their room. This can be circumvented by designing an app that can do more than just open their room door such as making/changing reservations, making spa appointments, allowing gym/pool access, and being able to call for a bellboy, and getting help from the concierge. While not quite there yet, mobile door locks will let hotels know more about their guests and how to "better manage assets and the workforce with predictive analytics" that could be used to make guests experiences better and more likely to turn them into repeat guests.
sbarr011

Technology and trends in hotel energy management - eHotelier - 0 views

  • This means that hotels can be completely in charge of their own energy – and financial – output without compromising any part of a guest’s experience. It’s the technology that makes this all happen, however.
  • 60% of travelers make eco-friendly choices when booking hotels and 50% say they are willing to pay more for an environmentally friendly location.
  • LEED-certified hotels obtain superior financial performance compared to their non-certified competitors for at least the first two years after certification.
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  • LEED certifications from the U.S. Green Building Council, the nationally accepted benchmark for the design, construction and operation of high performance green buildings, have become a hot commodity for hotels.
  • Hoteliers should look for modern, wireless solutions that pay for themselves. In addition, as no one knows what the industry’s problems will be in five or ten years, it’s crucial to invest in a scalable system that upgrades itself to address the problems of the future.
  • With the advent of the “Internet of Things” (IoT), hotels can leverage technology that tracks temperature, room occupancy and more from any web based device and adjust as needed in real time. This translates into a huge win for properties. Due to IoT, energy controls, like thermostats and sensors that have typically been commoditized are now interconnected with other systems and provide valuable data back to the hotelier.
  • With effective, modern technology, hotels – and guests – can supervise and implement eco-friendly efforts with little more than the tap of a tablet – incredibly easy for staff, perfectly unnoticeable for guests.
  • BYOD allows the guest to download an application on their personal mobile device and control their room for the duration of their stay.
  • Another component driving the trend is the increased adoption of “smart home” technologies. If consumers can turn down their home’s lights or thermostat with a flick of their smartphone, they expect to be able to do the same when they travel.
  • Guests at luxury hotels have higher expectations, and for many, energy management has become a social motivator. Often, these consumers make “green” choices at home, so they value an “eco-friendly” hotel.
  • hotels consume an enormous amount of energy; 50 percent more than similar sized residential buildings, despite having only about a 65 percent occupancy rate on average.
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    This article discusses the reason hotels are shifting their focus on energy management. Hotels are adopting green practices that not only saves money but benefits the environment. One method is by controlling energy output. New technology allows the hotel management to have wireless control of the heating and cooling systems. If rooms are unoccupied they can turn off the cooling system to save energy which in-turn reduces cost. The invention of the "Internet of Things" (IoT), management can control, diagnose and operate AC and other systems from their tablets or computers. This advantage gives the hotels the need for less service calls and disruptions to guests. Also, the trend of Bring Your Own Device (BYOD) gives the guest the option to control their room settings from their own phone. Lastly, hotels are building towards LEED certifications from the U.S. Green Building council. The certification is internationally known. It saves the company money and aligns to a lot of guests eco-traveling preferences.
natyangel

How IT Can Go Green | Top Stories | | Hospitality Magazine (HT) - 1 views

  • In the world of information technology (IT), the green movement is taking shape.
  • Technology is a tool to provide solutions, but regrettably, technology can also be a source of the problem due to factors like energy consumption and the environmental impacts when disposing of obsolete or broken technology (i.e., e-waste).
  • Like any business initiative, green IT projects will require strong commitment from an organization’s top management and investment in time and resources at all levels.
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  • The environmental focus is here to stay and must be embraced.
  • Clearly, hotels and resorts are in the business of making money, but they must do so in a conscientious manner
  • The focus on sustainability or "going green" is quickly becoming a major trend. But let’s face it, being environmentally conscious is the right thing to do, and it should be a business imperative for everyone. After all, a significant portion of the hospitality and tourism industries rely on the natural beauty and desirability of destinations: beach resorts, mountain ski lodges and canyon-land ranches
  • Deploying effective technology practices such as Energy Star compliance to power down computers automatically after periods of inactivity and server virtualization: This means having applications which share a common server rather than each application hosted on a separate server.
  • There are numerous opportunities for IT professionals to take leadership roles in helping their organizations to adopt sustainable practices.
  • Using IT responsibly and effectively to reduce energy, water and paper consumption: Energy management systems are effective at controlling guest comfort while saving energy consumption and costs.
  • Tackling e-waste and deploying recycling technologies to reduce environmental waste and impacts: Many electronic firms offer responsible recycling programs for used hardware. Technology can also be utilized to assist in the recycling process
  •  Digital marketing practices: Using digital media instead of print media is a great way to save money while reducing the impact on the environment. By tapping into social media, you can let guests be involved in green practices and spread the word virally about all the good the organization is doing
  • There is a growing environmentally conscious market, a profitable segment to tap
  • .    Educate employees and guests to improve awareness of environmental issues and green practices in your organization and the industry.
  •    Conduct an energy audit to see where and how energy is being consumed and to establish a baseline. Continue these audits on a regular basis.
  • Seek suggestions from employees and guests, and offer rewards for ideas that get implemented.
  • Celebrate and market key successes
  •  
    This article emphasizes the positive and negative aspects of the hospitality industry adopting to sustainable practices. It recognizes that this industry is in the business of making money, while appoints the importance of doing so conscientiously, respecting the environment. It shows the steps that the organizations should take on its journey to action. I believe that sustainability should be a business imperative and not a lifestyle choice, as the sustained interest among consumers in tourism products and services are continuously increasing. That should be beneficial for the organization, positively affecting the operating revenue.
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  •  
    The articles describes, how technology helps a hospitality firm in conserving non renewable resources. It focuses on sustainability of hospitality industry. The article describes one interesting point, educate the employees and the guest, employees and guest are the pillars of any hotel. If they understand the concept of going green, it would be easy for the organization to conserve energy. use of E marketing by the hotels has reduced the use of paper, which mean many trees are being saved from getting cut. Use of recycle bins by the firms makes people aware of the waste which an be recycled should be disposed off separately. The use of tablets in the rooms is another way which the hospitality firms have adapted to go green, it not only saves paper but also gives a new amenity in the rooms.
  •  
    The emphasis on sustainability and going green is everywhere, including hospitality and tourism industries. Within the scope of information technology, there are numerous opportunities to becoming greener and more sustainable both in the short and long term. First, using IT responsibly and effectively to reduce energy, water and paper consumption are advantageous and can also be seen as consumer driven. For instance, if a hotel offers a guest the convenience of controlling temperature through their smartphone or using their smartphone as the room key, not only is the hotel becoming greener but also the guest will appreciate these value added features. Instilling technology practices such as Energy Star compliance will lead to less consumption. Additionally, addressing the issue of e waste and creating recycling technologies to reduce environmental waste and impact adds on to the sustainable strategy. Lastly, with the growing environmentally conscious effort, creating marketing strategies to promote green practices improves the company's image, increases awareness on becoming more sustainable, and educates the public on becoming greener. It takes time, as employees need to be trained in order to become aware of environmental impacts (such as printing less paperwork and shutting off a printer when idle), track energy consumption, and instill these behaviors on a day to day basis. According to this article, it was noted that " for many guests, particularly Millennials, environmental stewardship is a key topic that resonates with them. It has become one of the decision-making criteria used to select companies in which they do business, including hotels and resorts". I believe that sustainability and the promotion of green practices is not a fleeting trend, but rather it is a change in mindset in which younger generations appreciate this adopted conscientious value.
  •  
    The article discusses the many ways the IT world is finding new ways to be sustainable in the hospitality industry. Changing the way a hotel runs by introducing e-mails to guest and other companies to reduce the paper flow or allowing guest to do mobile check-ins can reduce a lot of paper waste. Also, having guest use their phones as key cards for their rooms can aid in avoiding wasting and needing to create key cards. By hotels having an energy saving system, they reduce electrical waste by having computers on low power consumption mode. One main thing the article mentioned that I personally see a lot of hotels doing is digital advertising. Instead of relying on paper advertisement, hotels rely heavily on ads on social medias, facebook, google, and third party vendors.
  •  
    This article discusses the IT green movement that has been in action since the rise of technology and ways on how IT can go green. Some opportunities in the green IT movement include the following: - Using IT responsibly and effectively to reduce water, energy, and paper consumption. This gives IT teams to take advantage of a few technical enhancements within their hotels to provide key cards available on smart phones, email to reduce paper, and digital signage. - Deploying effective technology practices such as Energy Star compliance to shut down computers automatically after periods of inactivity and server virtualization. This would mean for everything to be on one common server, and companies can save money on computer hardware and power consumption. - Tackling e-waste and deploying recycling technologies to reduce environmental waste and impacts. This could be implementing by introducing a safe recycling system for used hardware. - Digital marketing practices. This could be like using digital media to save money or using social media to encourage guests about the green practices that the hotel is implementing. - Marketing strategies to report and promote green practices. This could be having the business properly use marketing strategies to target these environmentally conscious market and find ways to promote green practices to this market segment. These are all very effective ways for IT teams to go green within their hospitality businesses. These green IT projects will need approval from top management and investment in time and resources.
mfont039

Cloud Computing Benefits: 7 Key Advantages for Your Business - 2 views

  • According to a survey by RightScale, both public and private cloud adoption have increased in the last year.
  • The survey shows that the number of respondents now adopting public cloud is 92 percent, up from 89 percent in 2017, while the number of respondents now adopting private cloud is 75 percent, up from 72 percent in 2017. As a result, the overall portion of respondents using at least one public or private cloud is now 96 percent.
  • Cloud computing is a term used to describe the use of hardware and software delivered via network (usually the Internet). The term comes from the use of cloud shaped symbol that represents abstraction of rather complex infrastructure that enables the work of software, hardware, computation and remote services.
  • ...7 more annotations...
  • 1. Efficiency / cost reduction
  • 2. Data security
  • 3. Scalability
  • 4. Mobility
  • 5. Disaster recovery
  • 6. Control
  • 7. Competitive edge
  •  
    In this article, the author talks about the advantages of cloud computing such as efficiency, cost reduction, data security, scalability, mobility, disaster recovery, control, and competitive edge. It was also pointed out that by 2020, 96% of businesses will be using either a private or a public cloud to store and access date.
  •  
    Very informative article
alexsolano36

Oracle Hospitality's New Boss Sees Gaps in Its Hotel Tech Portfolio - Skift - 0 views

  • Oracle’s signature product is its hotel property management system, or PMS. This is a central database that keeps a master record on guest data.
  • 16 percent share of available hotel rooms globa
  • A wave of smaller rivals have been wooing hoteliers to cloud-based services billed via a subscription. Some say Oracle Hospitality has been slow to adopt that model because it cannibalizes its profitable sales of hardware and upfront license fees.
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  • Oracle Hospitality needs a better offering to address distribution issues
  • how a hotel company gets its inventory onto the right point-of-purchase at an optimal price with technology that doesn’t need heavy amounts of integration and that has real-time synchronization of data.”
  • taking real-time rates and inventory and putting more information behind them
  • o make their brand stand out, rather than sell rooms by lowest price.
  • But there’s an opportunity to embed more CRM capability inside our applications.
  • cloud, reference-ability, and growth
  • Less than 15 percent of Oracle Hospitality’s customers, such as hotels and restaurants, have some sort of cloud product from Oracle
  • adding features and functions.
  • Complaints about service and customer support abound
  • teroperability with other hotel tech systems
  • end-to-end ownership of a customer’s experience,
  • Protel is the largest rival and appears to be faster at adopting the cloud and new ways of exchanging data with hotel tech vendors.
  • agile, innovative, and competitive.”
  • Similarly, some hospitality technology brands have acquired or developed property management system technology
  • A.I. [artificial intelligence], which we means we can give hoteliers chatbot technology and data analytics and the best-available security.”
  • For example, it has approached revenue management software companies to do pilot tests. Oracle streamlined the technical integration work for faster onboarding, Alt said.
  • Oracle Hospitality has needed to look to the wider market for growth.
  • SynXis, a booking engine that hotels can add to their website or app. Tens of thousands of small groups and independents use it.
  •  
    This article talks about how Oracle has hired a new CEO who is trying to grow their hotel property management system (PMS). It currently has a 16% share of available hotel rooms globally. However, the article talks about how Oracle is facing competitors who are adopting cloud-based services with subscription models. Oracle is hesitant to do so because company executives believe that it will affect their hardware sales and upfront license fees. Oracle's customers also complain about the lack of integrating ability of their programs with other existing programs. The CEO says it is a priority that they improve on this but denies that there is a prevalent existing problem. The article talks about one of their competitors, Protel, which is actively using the cloud in its programs. Protel has become very popular because its open to integrating the cloud in their systems, along with other start-ups that have been successful as well. The CEO seems determined to defend the company and not admit it's defects. He won't even say he's turning the company around. He simply says that he is continuing to implement the same priorities that Oracle had before. This seems a little ignorant. But it was cool to examine how PMS systems with cloud integration have become increasingly popular in the hospitality industry.
yuqiongliang

Intelligent Buildings and Smart Homes: Solving for Connectivity - 0 views

  • The growth of such markets and the development of applications will require the hardware necessary for connectivity.
  • a number of roadblocks currently limit widespread adoption and are worth mentioning.
  • Whenever a new system or product is released, it becomes a new target for cyber attacks.
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  • today’s connected consumer is accustomed to these risks and accepts them in exchange for the benefits offered by connectivity.
  • hardware remains the same across protocols – so the hardware currently in development will help drive adoption of home automation, no matter which protocols become standard.
  • Without front-line education during the sales cycle, a consumer could opt out, and the connected home capabilities and value would go unrealized.
  • The connected home market is still in the early-adopter phase, and many startup companies are jockeying for position and for consumer attention.
  • The commercial building automation space is different from home automation in many aspects.
  • Its growth is tied heavily to commercial building construction trends, which in this decade have been relatively slow and tempered by the reduction in the commercial building construction pace in China.
  • The Cloud simplifies multi-building management and serves as a data aggregator for building managers responsible for multiple buildings without the need for a large IT staff to manage a dedicated system.
  • While both these systems initially emerged as hard-wired, they have been extended into wireless realms to provide connectivity in less accessible conditions.
  • facility maintenance personnel have a common system to maintain, control, and troubleshoot if needed, creating a strong brand alliance in the commercial controls space.
  • A centralized control system may take readings from multiple airflow sensors in a building and dynamically adjust airflow dampers to ensure equalized airflow and comfort throughout the building.
  •  
    These health-monitoring options are also creating new market spaces, such as age-in-place applications that enable real-time monitoring of the elderly and the devices in their homes - a better alternative to moving them to more costly assisted living facilities.
irinatroitskaya

HNN - Hoteliers take measured approach to Hotspot 2.0 upgrade - 2 views

  • It’s likely the entire hotel industry will upgrade to the new Wi-Fi standard with seamless transfers from mobile networks and better encryption, but the cost of installation and guests’ lack of awareness of Hotspot 2.0 is tempering the pace of adoption.
  • The hardware on-site can’t accept that process right now
  • Moving to the new Wi-Fi standard will be a challenge for properties,
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  • and it costs about $125 to $150 a room to update properties to the new ratio, averaging about $40,000 to $65,000 per hotel.
  • Connectivity has become a greater deciding factor for guests
  •  
    This article tells about the perspectives of Hotspot 2.0, the new standard for public WiFi, in the hotel industry. The WiFi Alliance has been working on designing this new standard which is supposed to be much friendlier to the users while making Wi-Fi usage more akin to cellular. It allows automatic WiFi network detection and eliminates the public Wi-Fi log-ins, providing automatic access to secure Wi-Fi networks using a Passpoint profile stored on a device. For hotel guests, this means they would be able to go from using their mobile devices on their personal mobile networks to the hotel's Wi-Fi without having to re-enter their authentication credentials every time. This feature, in my point of view, would be very useful, especially for the business travelers who value every second of their time. Another major benefit of Hotspot 2.0 is improved security by means of enterprise-grade WPA2 encryption, which makes it safer than open public networks. This also will be appreciated by the travelers who often use hotel's WiFi networks for booking different travel services and insert security sensitive data. However, the cost of implementation of this new standard in the hotels is rather high. Thus, hoteliers do not wish to force its realization until they are sure that there is demand from the customers. The polls show that the guests are still unaware of the benefits of Hotspot 2.0 and don't consider it as a key point while choosing a hotel. Yet some hotels try to be before the competition and become early adopters of this technology. They believe that quality of internet connection, as well as additional options, will be a differentiating point for hotels in the future. However, in my opinion, it would be wise to conduct appropriate research and wait until this technology will be close to becoming the industry standard before making significant investments. There is always a chance that the trend will go another way.
da7327

The Hospitality Industry's Digital Marketing Trend - 0 views

  • If you are in the hospitality industry you cannot afford to ignore digital marketing.
  • take advantage of it.
  • more mileage
  • ...19 more annotations...
  • Use Visual Content
  • It is also a good idea to use client content by asking them to share their pics.
  • Virtual reality
  • Be Social
  • active on social media and interact with your customers.
  • exposure and allow you to engage and build client relationships.
  • advocacy
  • Influencer marketing
  • content, and influencers can be asked to give their perspective.
  • demonstrating the various functions, features, and attributes of what you are offering.
  • wearables such as wristbands, smart watches and the like can be incorporated into your digital marketing
  • Adopt wearables
  • replace the various payment processors, reduce the time clients and guests spend waiting, and leverage all that big data.
  • Immersive storytelling productions
  • show testimonials
  • offline experiences to the web
  • create a video to thank your clients
  • responsive website
  • This means looking into your sales trends, supplier orders, employee overtime and more in real time.
  •  
    Technology is in the hands of nearly every person this day and age, so why not take advantage of it? When it comes to hospitality people love to see pictures to see both the venue and the experiences people are having. it lets them imagine their own personal experience and creates a ideas to set up their own personal experience. Digital Marketing also allows to build relationships with clients an is a great place to advocate. It also allows for influences. On top of that, it will allow for people to see exactly what functions, features, attributes, etc. is going on without the hassle of having to call and find out. Technology also allows for easy work for the employees. They are able to use smart watched or portable tablets so they can be mobile with assisting clients and guests with their needs and questions. Digital marketing allows for testimonials of the great place it is.
  •  
    This article introduces 2017 digital marketing trends for the hospitality industry. The first trend is visual content. Instead of the explanation contents, pictures will influence more to catch customers' attention considering the characteristics of the hospitality industry. Second, social media becomes a great intermediate between potential customers and the business. The business in the hospitality industry should be involved in social media to expose their brand and build client relationship. Third, virtual reality becomes popular to demonstrate the various functions and features lively. Also, adopting wearables or using storytelling production can be a new trend as a marketing tool. It can produce ancillary revenue and get customers more engaged in brand concept. Lastly, digital marketing should be monitored and evaluated for sales trends, supplier orders and employee overtime in a real time to improve more marketing strategy.
vmorr026

POS Terminal Market:Transparency Market Research - 1 views

  • Demand for Enhanced Services from Savvy Consumers Boosts Mark
  • The rapid growth of the retail and hospitality sectors in developing economies have had a profound impact on the growth of POS terminal market. Small and medium sized retailers and quick service restaurants in the emerging economies of China and India are increasingly adopting POS solutions for enhanced customer experience. With the entry of retail giants such as Wal-Mart to emerging economies, the demand for POS solutions is further expected to rise. Therefore, Asia Pacific is expected to display significant growth with the leading CAGR over the forecast period. The growth of the market is further supplemented with the rising adoption of mobile POS in retail and hospitality sectors as they are more systematic and allow prompt processing of credit. Further, it offers ease of use, as any tablet or mobile can be remodeled into mobile POS by simply fastening a reader to it. Thus, mobile POS terminal are expected to experience high growth over the coming years. Furthermore, advancements in POS terminal systems, in recent years, such as real time analytics features is working in favor of the growth of the market. Last but not the least, compliance requirements such as Europay, Mastercard, and Visa (EMV) are driving the growth of POS terminal market as they are ensure enhanced security of payments. The information presented is based on the findings of a report by Transparency Market Research, titled “POS Terminal Market (Product Type - Fixed POS Terminal, Wireless and Mobile POS Terminal; Component - Hardware and Software; Application - Restaurant, Hospitality, Healthcare, Retail, Warehouse/Distribution, and Entertainment) - Global Industry Analysis, Size, Share, Growth, Trends and Forecast 2017 - 2025.”
  • The global POS terminal market is segmented as follows: POS Terminal Market, by Product Type Fixed POS Wireless and Mobile POS POS Terminal Market, by Component Hardware Software POS Terminal Market, by Application Restaurant Hospitality Healthcare Retail Warehouse / Distribution Entertainment Others (Field Service, Government, Transportation, etc) POS Terminal Market, by Geography North America Europe Asia Pacific MEA South America
  •  
    The topic mainly implies on how well POS system integrate and how useful it is in the industry from small to large business entities. The market growth definitely rely in the point of Sale system as they adopt the flow and the advancements which is mainly beneficial to hospitality industry. As it has been pointed out on the demand for enhancement applicable to the industry's tech savvy customers. It features it's functionality, convenience, as well as the use of different type of devices. It also entails a well detailed information with all the product types, components, application and geography. Although the research gives us a standard basis on its uses and functions but it gives ideas that the system is a demand as technology evolves quickly in business. POS function so well that it helps boost the market, and the hospitality's revenue. It also focuses not only for the easy use, but also assist associates when it comes to accuracy and efficiency to improve customer service. It is also good to know that implementation of the compliance requirements to ensure safety and security will not be disregarded as they enhance further.
mperk010

Proximity Marketing Market 2021 Business Trends, Size, COVID - 19 Outbreak, Sales, Supp... - 0 views

  • The global Proximity Marketing Market is slated to expand owing to the growing importance of business intelligence, coupled with the rising adoption of smartphones and the advances in analytical tools. Moreover, the growing adoption of smartphone and expansion of the analytical tool is one of the noteworthy factors driving market growth over the review period.
  • North America is one of the leading regions in the proximity marketing market and is expected to record a major market share over the review period, followed by Europe.l This remarkable growth is attributed to the presence of major market players in the region, established technological industry which is introducing and encouraging the adoption of advanced, cutting-edge technologies, especially in the advertising sector.
  •  
    This articles discuses how proximity marketing is slated to expand globally.
mcont036

What's Next For Hospitality Tech? - 1 views

  • Flexible apartment stays are definitely a key trend to watch for in hospitality tech, but not the only one.
  • However, the mass closures of hotels have presented an opportunity for hoteliers to re-evaluate their technology stacks and potentially replace old legacy systems with newer, more flexible and elegant solutions.
  • Metaprop is most excited about hotel management systems and guest experience software tools gaining traction in this new environment. There is an increased focus on cleaning and hygiene within hotels, and technology will play an important role in improving cleanliness and efficiency within the properties.
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  • I think the pandemic has accelerated the acknowledgment of serviced apartments and next-generation hospitality space. As people discover the service, they will continue to adopt it more and more.
  • Pedan feels that the world is moving in a direction where a product that caters to planned-for nomadism is needed, and Kasa is also working to partner with hotels to offer their tech on-site (they are currently working to launch their first hotel in New York).
  •  
    The article describes how the pandemic accelerated the adoption of technology for many people and how it shifted the needs of people looking for short-term/hotel stays. Companies that thrived during the pandemic were the ones that offered things that began trending as people needed to stay away from others and inside for large periods of time: contact-less experiences and apartment settings rather than traditional hotel rooms. As we move forward from the pandemic and travel begins again, hoteliers will need to re-evaluate their technology and invest in guest experience software tools so their hotels can compete with the new trends in hospitality spaces.
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