This webpage explains how attendees can update their electronic wristbands with payment information to attend the festival cash and/or card free. No liabilities mean a better time and less distractions!!

This article illustrates the severity and impacts of a data breach of Marriott's guests over a four year span.

This article talks about hotels investing and implementing micros as their main system.

Marriott uses Opera, a property management system. Opera is highly customizable and allows hotels to generate high sales and profits. Additionally, guest portfolios can be created and edited which allows Marriott properties to cater to their guests based on their previous purchases and desires.

This article discusses how technology is expected to grow and the ways in which it will play a role in the service industry. Hoteliers will adopt many new practices in the near future, some of which have already begun to do so. Even though a small percentage has adopted some of the more sophisticated concepts such as facial id or smart keys, it will become a commonality in the next few years. It is important to understand these new adoptions and expectations and have a plan on how to implement them into hotels in a successful, yet secure, manner.

This article explains the importance of website personalization. Here, vital information is stored for current and future use of consumers. It is important for industry professionals to have access to this information but protect it from reaching outside entities.

Vail Resorts is implementing technology into their ski resorts through Emma, or Epic Mountain Assistant. Emma is an app that skiers can use for various information regarding the ski slopes. Some of the main features Emma will help its visitors with are real time wait lines, electronic lift passes, weather conditions, ski school, and rental options. Additionally, if Emma cannot answer a guests question, she will connect the gust with an employee and will then update her database with the information that she did not know.