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natashacastro

Bunkhouse Group adds property-management-system mobility | Hotel Management - 0 views

  • Bunkhouse Group, which is based in Austin, Texas, has partnered with StayNTouch to deploy its Rover property-management system and Zest products at Bunkhouse's seven hotels
  • At Bunkhouse we create totally immersive experiences that extend beyond the typical front desk and the guestroom
  • StayNTouch can integrate multiple cloud-solutions on one platform
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  • As we develop future projects, we will continue to innovate on the guest experience and so require a technology platform that will grow and evolve with us
  • . We needed a PMS that could move with the staff anywhere on our properties to serve our guests. StayNTouch’s mobile PMS gives us this ability.”
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    I found this article to be very interesting because it gives us an example of a specific Property Management System. It is crucial to know the importance of all the "add-ons" and features that different PMS's have to know which one is the best. There might be a numerous amount of options for your company, so it is good to research a few to know which one fits best for your needs. It is interesting to see how there are different PMS programs being tested. This proves that there is a lot of competition.
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    Bunkhouse Group adopted a mobile PMS to seven of its hotels. Their hotels offer unique experiences that differ from other places. The properties really work together with the communities they are in and include locals, and dogs to come together with their guests. Adopting StayNTouch is a great way for bunkhouse to evolve as a group. With further research done, the hotels really gain attention from millenials whom are always up to date with the newest technology. By installing this new cloud PMS it will allow guests to check in and out easily and quickly. The PMS will also help cut costs in properties owned by Bunkhouse by reducing training and optimizing work done by front desk and housekeeping.
galca008

Top 5 Tips to Streamline Your Hospitality Facilities Management - 0 views

  •  CMMS solutions can automatically track everything from guest room availability to preventative maintenance schedules for your property’s most valuable equipment. Automation frees up your facilities management staff to focus on even more parts of the guest experience.
  • Many of the best CMMS options on the market will include features such as: Asset and equipment management The ability for staff, or even guests, to electronically submit maintenance requests Generation of checklists for regular tasks such as housekeeping or pool maintenance A comprehensive dashboard for facilities managers and staff.
  • Energy Star, the U.S. Environmental Protection Agency’s voluntary certification program for eco-friendly products, also offers an online tool to take the guesswork out of tracking your property’s carbon footprint.  Portfolio Manager can measure and track greenhouse gas emissions, energy and water consumption for all kinds of properties, including hotels. The tool can be used to benchmark the performance for just one building or a portfolio of properties.
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  • Another eco-friendly way to streamline your facilities management operations and reduce energy costs is to connect the thermostats in guest rooms to the property management system that tracks guest reservations, check-ins/check-outs and housekeeping. When a guest checks out, the system will automatically set their room’s thermostat to “standby” status so you aren’t paying to unnecessarily heat or cool a vacant room.
  • Investing in a fast, reliable wireless network can mean fewer complaints from guests and less time your facilities management staff will have to spend responding.
  • One surefire way to streamline operations, lighten the load on staff – and the environment – is to reduce the amount of waste generated by your property.
  • Switching from offering paper copies of newspapers to digital access passes. Using refillable containers for toiletries and other products rather than offering small plastic bottles. Collecting and re-using materials leftover from conferences and events Donating food and beverage leftovers to local food pantries or shelters, or toiletries and linens to area shelters.
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    This article gives us a few tips about how to streamline the facilities management systems, to make the processes easier to track as well as reducing cost and waste. The first tip is to implement a computerized maintenance management system for the property. This CMMS would allow you to track preventetive maintenance schedules, which would alleviate excess labor on the staff. CMMS also allows the staff and even guests to submit maintenance requests electronically. Another tip is to adopt Energy Star's Portfolio Manager, which helps to track the property's performance and use of gas emissions, energy, and water. Third tip is to connect thermostats in guests room to the PMS. This would be able to not waste unnecessarily when rooms are vacant. Lastly, streamlining the property's waste management operations by producing less waste. Switching from paper copies to digital, using refillable containers, re-using leftover materials, and donating food and beverage leftovers to shelters should be adopted. Hotels these days need to be going green, and all of the above are ways in which we could start. This is a great article with helpful tips for hoteliers who are beginning.
da7327

HNN - Revenue and cost strategies for boutiques, independents - 0 views

  • Without the power of a brand sales team and the tools that they provide, your independent hotel’s sales efforts need to ensure that they are utilizing the right channels to effectively capture transient demand.
  • While global distribution system business is mostly pay-to-play, it provides exceptional return on investment in the right markets.
  • Direct bookings are the most cost-effective business for boutique hotels, so it is always the goal to drive business to our own booking channels. Identifying what percent of business you need from group sales, GDS and online travel agencies is paramount to a successful revenue strategy.
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  • Identify your hotel’s ideal rooms-to-space ratio to optimize profits on any piece of group business and to ensure your revenue manager and sales team are on the same page.
  • If your hotel has an in-house food-and-beverage department, then capitalizing on these events is even more critical to achieving financial success and should be incorporated into your revenue strategies
  • A destination is a high contributing factor in the decision-making process, so your sales team should highlight all of the attractive aspects of the local area.
  • Your social media platforms create a stage for your hotel’s voice to be heard, so their importance is far greater than they would be for a branded hotel. Develop creative packages and collateral that capture the guest experience to set yourself apart from a franchised hotel.
  • Your website should be constantly updated with local happenings, events and hangouts to keep up with search engine optimization (SEO) changes that stress local focused searches
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    The article introduces how to manage revenue and cost strategies for boutiques and independent hotels. Compared to big brand hotels, boutique and independent hotels have less brand power, and less power of a brand sales team. So, they need to find the right tools to adapt and fit their own property. Firstly, GDS is a good source to gain an exceptional return on investment, but it costs a lot to adopt for small or mid-sized hotels. Thus, direct bookings can be the most cost-effective way for them to choose. By identifying the sales from group and OTA, revenue can increase and optimize profits. Hotel can hold events as one of the ways to increase revenue. Mixing F&B and event can achieve financial success. Also, independent hotels can use destination marketing to emphasize tourist spots and host more business trip. Lastly, the importance of social media and website is very high for boutiques and independents. As they constantly update their site, search engine optimization should be kept up with. Considering GDS system in the context of small property, they are not afforded to adopt the system though it has a lot of benefits to increase revenue. Thus, they should find the right tool to adapt while considering the budget or common booking tool utilized.
fdiaz75

Cloud POS Market Revenue to Hit $9 Bn by 2026; Global Market Insights, Inc. - 0 views

  • cloud POS market which estimates the market valuation for cloud POS will cross US$ 9 billion by 2026. Increasing mobility trends and growing emphasis on multichannel selling among industries are propelling the cloud POS market growth.
  • market players offering cloud-based management platform integrated with analytics, customer support functions, inventory management, add-on for loyalty, and sales & marketing automation tools has significantly driven its adoption in various sectors such as retail, travel & tourism, and healthcare.
  • Cloud POS enables sales transactions to be processed anywhere, anytime, with any preferred method of payment.
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  • Large enterprises with global operational base are adopting cloud POS solutions to effectively manage their inventory based on products that attract most customers.
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    Estimates prove that more and more businesses are adopting cloud POS to better managing customer relationships and loyalty in various industry sectors.
nellyvero71

Research Proves the Benefits of Getting Ahead of the AI Curve - 0 views

  • As marketers, we see it everywhere: Affixed to the claims of the latest marketing tech, alongside warnings that it will eradicate jobs like content production, and peppered into predictions of coming trends.
  • “the next big thing.” In this case, they either become numb to mention of AI because it’s usually not actionable or approachable, or they’re disillusioned because it’s just a catchy term for tools that aren’t really AI.
  • At the Marketing Artificial Intelligence Institute, we’ve talked for a long time about the importance of AI, and more recently, about the massive impact of early adoption on an organization’s ability to get ahead.
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  • Early AI adopters, or AI “Pioneers,” are actively “establishing positions in both customer and labor markets that may make it hard for others to draft off of their hard work. The many advantages reported by Pioneers suggest that early AI movers may be especially hard to catch.”
  • That caliber of competitive advantage is hard to ignore. And research is continually proving the benefits of getting ahead of the AI curve.
  • AI can deliver true value to the serious adopters—vast improvements in day-to-day business functions, higher profit margins, and a widening performance gap. 
  • the companies that moved past the uncertainty and seriously invested in AI saw real results.
  • Those who combined an already strong digital foundation with proactive strategies saw massive increases in profit margin, and the performance gap between them and the AI laggards will continue to grow.
  • Not only are they set up for success as AI continues to take off, they aren’t implementing to save on business expenses. Instead, early AI adopters focused on increasing revenue and market share—the cost reduction potential comes secondarily.
  • Many organizations are taking a “wait and see” approach, but the need to act is urgent. Going from a theoretical understanding of what's possible with AI to understanding the actual use cases for your business is difficult—but essential.
  • But you and your organization have the opportunity now to be proactive in advancing knowledge and capabilities before your competitors beat you to it.
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    The article talks about the companies that are implementing Artificial Intelligence in their business and in the market. The benefits of to be the pioneers of having this technology.
dstro007

Early adopters keen on keyless entry - 1 views

  • Hoteliers say using mobile keys lets hotel employees have fewer “transactional” interactions with guests.
  • Nixing those few minutes in the lobby and freeing guests of a keycard might seem like a small change to some, but many hoteliers are betting it’s an impactful one. That’s why more companies are investing in technology that allows guests to use their smartphones in lieu of keys, bypassing the traditional check-in process.
  • Both HTL Hotels and Starwood Hotels are also among early adopters of the technology.
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  • Hilton Worldwide Holdings first started piloting the use of its “Digital Key” program—which allows guests to check in, choose a specific room and unlock their door all through their phone—in July and is approaching 1 million digital check-ins per month.
  • Dana Shefsky, director of digital product innovation at Hilton, said the move allows guests to have more meaningful exchanges with the hotel staff than they might during traditional check-in.
  • “Most people don’t lose their phones,”
  • while most guests still use traditional keycards, those who do use the mobile app as keys use it often and are likely to talk glowingly about it.
  • As with any new technologies, mobile keys aren’t without their own issues,
  • But despite the pain associated with any new wide-scale technology, each of the three sources said mobile key adoption has been largely painless.
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    One investment that seems to be going well is the use of keyless entry at hotel properties. We already use our phones for more that just the traditional phone calls and texting, so might as well throw room access in there, as well. Hilton Worldwide has introduced this feature through their mobile app and they seem to have much success with it. They found that with this process being implemented, guests are at the front desk for less time and the conversations with front desk associates are "more conversational and less transactional". Hilton plans to expand this keyless entry feature throughout all of its brands through 2016, with more than 170,000 rooms expected to be upgraded. Of course, with it being a technology, flaws are bound to exist. The first fix that is being worked on is the ability to use the keyless system even in the event of a power outage. Also, properties are looking into how to go about extending the battery life of the technology in the doors to prevent any inconveniences for guests.
LU DENG

Green Technology: Green Technology for Hotels - 1 views

  • In the light of the recent Copenhagen Climate Change Conference, savvy hoteliers are accordingly adopting the latest green gadgets and waste reduction techniques to stay ahead of the game. 
  • Hotel architecture has also undergone something of a transformation and many new green hotel developments are being designed to fit in with the local landscape. Energy reducing technology applied at the build stage can often make significant energy savings by the use of green roofing and building materials and energy reducing technology.
  • bio fuel heating
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  • recycled water
  • ozone
  • in the form of card key switches for electricity and air conditioning, linen cards for re-using towels and sheets and motion sensors for electricity in public areas
  • over recent years are installing energy efficient fixtures and fittings for bathroom taps, shower heads and sanitary ware.
  • Of course green measures don’t have to cost the earth.
  • Further cost effective measures can be applied when it comes to guest activities
  • So even if you’re operating on a much smaller scale than the big chains, it’s worth adopting a green technology policy to suit your budget.
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    In this article it discussed the main green technologies used for hotel chains and independent hotel owners. In a bid to reduce carbon emissions ahead of possible future legislation, many hotels are adopting strategies to comply with stringent energy guidelines. Large hotel chais are making sure they go extra miles to ensure their green credentials are noticed. Green consultants and architects are employed and eco-friendly strategy for sustainable technologies are rolled out at the entire hotel groups.  Hotel architecture transform to more new green hotel developments which more fit in  with the local landscape as well as energy reducing technology apply for the roofing and building materials. Bio fuel heating replace for diesel and recycled water being used to irrigate hotel grounds. Some hotels are using ozone instead of chlorine in the pools. Other green energy management systems has become increasingly common. Green gadgets are proving a cost effective choice and can also reduce the impact of heavy guest usage on resources.Many Chins are minimizing waste by avoiding over-paced products and asking to deliver minimal wrapping.  Further cost effective measures can be applied to guest activities. They promote local restaurants and attractions within walking distance or only a short care journey away. Bicycles are offered for guests or endorse local tour firms which save on multiple car journeys.  Eco-friendly measures and green technology as part of hotel's general philosophy are well accepted. It also helps to ensure future goodwill and increase occupancy rates. It worth adopting a green technology policy to suit a hotel budget.
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    Through the article, I found that more and more companies and customers concern about green technology and it has became a heated issue for hotel chains and independent hotel owners. Then why do we need green technology in hotel industry? The answers varies: the general one could be that we need a green world and we should reduce the burden of our environment; for customers, I think we should try to protect the place that provides us beautiful view and nice mood and to make it more comfortable to live in; for hoteliers, building and operating hotels means more saving on energy, more profit,and higher reputation. Even through we have different points of view, we can work on the same theme. Then the problem came in: how to build and operate a green hotel. The author of this article gave me some ideas and I am sure green technology can be everywhere. For instance, large hotel chains can employ green consultants and architect and even launch test sites where they can assess the effectiveness of their green strategy. Professional architects can customize their design to fit the local landscape. From the beginning we can have the green roofing and building materials which can benefit us a lot later. The facilities and operation system can be energy saving by focusing on every detail such as the recycled water and bio fuel heating.  Besides in room technology can be green too. Hoteliers can also try to plan some actives that are environmental friendly for their guests.  Green technology can be applied to every step of building and operating hotels.It is meaningful for hoteliers to focus on the green theme. 
svail001

Wyndham Signs on for Next-Gen Technology From Oracle Hospitality - Skift - 1 views

  • Wyndham is tapping Oracle Hospitality for its full-service brands and Sabre for its select-service
  • Wyndham is the first hotel chain to adopt Oracle’s next-generation cloud-based version of its Opera property management system.
  • Four and a half years ago, Wyndham moved to its first-generation hosted systems — meaning, moved away from having computers sitting under the desk or in the hotel closet.
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  • Between 15 and 30 percent of Wyndham’s portfolio of more than 8,900 hotels will move to Oracle Opera Cloud through 2024
  • Every place outside of North America, regardless of where a property is on the chain scale, Oracle Opera Cloud is now Wyndham’s preferred solution
  • Cost efficiencies drove the decision in the case of Oracle Opera Cloud.
  • “Your cost of entry on Opera in a traditional on-premise model could approach six figures for a full-service hotel, with an upfront commitment that used to be in the five-figures for capital expenditure,” said Scott Strickland, Wyndham’s chief information officer. “We can’t quote specific costs, but this deal offers the cloud-based version at a really accessible price-point for our partners.”
  • “With all of our cloud-based offerings, it’s a subscription model tied to a number of rooms in the hotel on what’s kind of a per-room per-month basis
  • “No upfront costs or licenses or maintenance and upgrade fees. We have packages, commensurate with a property’s needs. Costs can flex up and down in cost with demand shifts, like we saw in the pandemic.”
  • A second motivation for adopting the cloud is the product’s simplicity
  • Staff no longer need to use desktop computers and can instead log in remotely with mobile devices,
  • Another factor driving the hotel’s chain’s decision is the system’s scope. For example, Oracle Opera Cloud includes a housekeeping module
  • Their tablets and phones can connect to the cloud and see their arrival list of guests and judge how they want to adjust their staffing or last-minute rate promotions.
  • Wyndham, one of the first hotel chains to return to profitability in the pandemic, sees this move as the latest step in a four-year digital acceleration.
  • It’s a lot harder to innovate when you have four central reservation systems and three digital systems. We now have one of each globally.”
  • It’s faster when it has only one mobile app platform and only two property management systems, compared with a brand running, say, a dozen different property management systems and four versions of a mobile app.
  • Most security incidents result from one of two things. The first is not keeping up with patching of software or system vulnerabilities
  • The second major driver of security incidents comes from the interaction between systems, such as application, infrastructure, and database
  • “With Oracle Cloud technology, we frequently deploy patches in all of our environments across various applications and systems in our cloud
  • API stands for “application programming interface,” which has been described as “the set of functions and subroutines that an outside party can run to build its third-party services on top of a company’s service.”
  • “We have completely removed all the integration friction of the past, with no compromise on the security or performance of the core system,
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    This article discusses Wyndham's decision to transition its property management into the cloud based services through Oracle Hospitality. Their decision was based on the several advantages offered by Oracle's cloud based system such as cost savings, the simplified application and use of only one central system and the protection from cyber attacks. Wyndham is the first hotel chain to adopt Oracle's new cloud based version of their management system.
jsmiranda22

How COVID-19 has accelerated tech adoption in the hotel industry | Hotel Management - 0 views

  • exponential technology.
  • refers to both the rapid improvements in cost and performance
  • Smart capacities and services that were previously considered add-ons to the guest experience will quickly become requirements in the post-pandemic hospitality space.
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  • Investing in integrated online booking platforms that help to supplement staff efforts and create a seamless, personalized experience is the best way to ensure the guest has a positive brand experience
  • Hoteliers are using app platforms to track spaces used by guests and ensure a thorough sanitation before their next use
  • Integrated app platforms can help guests order room service or a morning coffee, reserve a spot out on the pool deck or communicate virtually with a staff member for instant assistance
  • Reward programs are meant to incentivize returning business without alienating first-time customers, or overemphasizing the different levels of guest perks.
  • A personalized guest app can offer different levels of accommodation.
  • Their choices and preferences could be logged as data and shared with the staff to help personalize their next stay.
  • Wearable technology has gained in popularity as a way to monitor guest activity, manage contact tracing, and help control the spread of the virus
  • also offers valuable feedback for consumer analysis
  • The more that guests are able to be tracked and recognized, the more they deserve to know their data is safe.
  • App platforms should have a section detailing which guest operations remain completely private, the rules and regulations regarding the use or sale of customer data, and the consequences that apply if any rules are breached.
  • Accelerated adoption of technology will transform the hotel sector at a rate even more extreme than once predicted
  • Smart tech will offer benefits to customers and staff alike, elevating the guest experience and making new levels of personalized hospitality possible.
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    *The hotel industry has incorporated exponential technology for its improvements in cost and performance -an implementation that evolved rapidly during the pandemic that hasn't been seen before. *Smart technology has offered benefits to customers and staff while elevating the guest experience on a personalized hospitality way.
erinkieltyka

Making ecotechnology worth it for hotels - Insights - 1 views

  • n a 201
  • budget limitations, and a lack of manpower. “These barriers”, warn the researchers, “are likely to reduce the motivation of senior hotel management to adopt the technologies unless they are essential to survival”.
  • n a 201
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  • In a 2012 survey, TripAdvisor found that 71% of the respondents were keen to make eco-friendly choices when travelling
  • In Hong Kong, a few upscale hotels have seen their reputations improve and profits rise since installing occupancy sensors, headboard coolers, and air conditioning control, amongst other innovative solutions.
  • External barriers to installation include resistance from local governments and weather conditions that hinder the use of renewable energy
  • Price-conscious hoteliers can save money by installing energy-saving technologies such as lowflow shower-heads, solar hot water collector systems, and decomposers that liquefy leftover food
  • A chain hotel with 400 rooms might benefit more in the long run from investing in environmental technologies than will a smaller, independent hotel that cannot afford the initial outlay
  • Finally, a lack of technical knowledge can make hotels reluctant to adopt any new technologies – especially environmental ones
  • For instance, installing water restrictors in shower-heads may reduce water flow and pressure.
  • Although many of the hotels boasted green awards, employed specialists responsible for environmental programmes, or had green committees, fewer than 30% of them planned to obtain green certification within the next year.
  • a lack of green knowledge and experience. As this barrier most strongly affected hotels with no green incentives or programmes, a logical solution is to create a formal structure to promote environmental management
  • For example, employees at internationally branded chain hotels, which pride themselves on globally consistent service quality, were particularly concerned that adopting environmental technologies would damage guests’ experience
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    Hotels are definitely in a position to use green technologies to reduce their consumption and waste without compromising customer experience. In addition to environmental benefits, this approach can also improve a company's environmental performance and reduce utilities expenses. However, both external and internal factors can affect a company's decision to adopt these environmental technologies. This study explores some of the factors that might be hurdles for the industry as it tries to move towards a smarter and more sustainable future.
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    This article discusses the barriers to more hotels implementing green/eco-friendly technology. The main concern most hotel managers have about installing green tech is compromising the experience for the guest. For example, lowflow water heads are eco-friendly and conserve water as well as money, however guests may be displeased with the low pressure. Another large reason for lack of implementation is the little knowledge hotel staff have of green tech in both installation and usage.
angelacolas9

Overcoming Resistance to Innovation in the Hotel Industry - 0 views

  • one in every two respondents said they want smart hotel rooms that automatically adapt to personal preferences by 2030
  • One of the biggest disruptions to the hotel market has been the introduction of a credible rival. Airbnb
  • The digital experience—ordering room service through in-room tablets such as SuitePads, centralized in-room controls, the use of big data to provide personalized services, and potentially much more—is something that will make prospective guests choose the hotel experience over the Airbnb experience.
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  • Airbnb is a classic case of disruptive innovation: an innovation that creates a new market and in a few years, moves to an existing market to disrupt”
  • The adoption of new technologies will also spark healthy competition within the hotel industry again, further driving innovation.
  • The three main reasons are suspicion of new and untried technologies, high costs, and a lack of infrastructure.
  • Diffusions of Innovations Theory, which states that adoption of technology within a market takes place in five stages – innovators, early adopters, early majority, late majority, and laggards.
  • To help overcome these, it’s important for the drivers of innovation to understand that running a business—especially in the hotel industry—is a highly emotional line of work
  • It’s about building trust in the long term by endorsing business practices that are clear and honest, and providing solutions that help hotel businesses grow and develop.
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    In this article, it is described why hotels are not as open to new innovative technology. Although they are now competing with companies like Airbnb, hotels still have a hard time adapting to new technology as they may need to change their infrastructure, or it cost too much to obtain. Overall, this article makes it clear that in order for hotels to compete in this new competitive market, they will need to continuously keep up with new forms of technology to stand a chance.
lande070

Amadeus Expands Partnership with Aimbridge Hospitality with Exclusive Business Intellig... - 0 views

  • With data spread across systems, hoteliers can sometimes experience information overload and challenges in extracting actionable insights
  • data is the cornerstone of building and executing an effective business strategy.
  • position itself for long-term growth.
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  • provide the broadest and deepest set of market insights to enable hoteliers to make the most effective decisions for their business,”
  • help hospitality providers acquire, service, and retain guests by profitably driving demand and converting them into loyal fan
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    Amadeus has a new full-suite of programs aimed at helping hospitality companies use data for projections and customer retention. Aimbridge, which is a large management company, has adopted this full suite. This product and adoption highlights how hospitality companies realize the importance of fully-integrated but also useful data capture and translation for increasing revenue and repeat customer business.
mmoutsatsos

Nail The Basics Of Cybersecurity With Multifactor Authentication (MFA) - 0 views

  • When it comes to the basics of cybersecurity, nothing is so elemental as the password.
  • the simple password has endured as the first and last guardian of consumer and business data. 
  • But with the rise of sophisticated hacking techniques, passwords alone can no longer protect against unauthorized access and security attacks.
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  • Enter multifactor authentication (MFA). By adding extra layers of security to a user's login process and requiring they enter two or more pieces of evidence (e.g., factors) to prove they are who they say they are,
  • MFA is a great method for boosting protection against everyday threats like credential stuffing, phishing attacks and account takeovers.
  • 1. Passwords alone are no longer enough to protect against security attacks.
  • it's critical every company apply effective security measures to protect their data.
  • to protect business and customer data, it begins and ends with preventing unauthorized account access.
  • MFA is the most direct and effective way to do that.
  • A familiar example of MFA at work is the two factors needed to withdraw money from an ATM.
  • Your ATM card is the something that you have, and your PIN is the something you know.
  • companies can require all employees to verify their identities with two or more pieces of evidence to prove they are who they say they are.
  • 2. Companies around the world (from Fortune 500s to small businesses) are feeling the urgency to adopt MFA — but a knowledge gap persists.
  • It's imperative companies invest in training employees on how using MFA is essential to securing access to both work and personal accounts.
  • industries in our everyday lives — led by social media platforms and financial services — requiring consumers use MFA to secure their personal accounts, both businesses and employees are normalizing the everyday routine of MFA. 
  • make the connection between security at work and in their personal lives and understanding they're two sides of the same coin.
  • 3. MFA adoption can seem overwhelming, but it doesn't have to be.
  • By recognizing any technical, change management and financial challenges to user adoption, committing to open communication, and providing the resources and training your employees need, any business can conquer that fear of the unknown. 
  • When adopting MFA, prioritize identifying the strongest and most user-friendly authentication method possible for your organization.
  • that means using an authenticator generator app, a hardware security key or a combination.
  • the reality is a large percentage of U.S.-based employees are also consumers with a smartphone in their pocket.
  • on that phone, the employee is already using multiple apps that require MFA.
  • 4. Balance security with ease of use when identifying a preferred authentication method for your organization
  • With options like hardware keys, you often see employees run into issues losing, replacing or breaking them. But a (TOTP) mobile app can be continuously updated in ways that make the MFA process more seamless (e.g, an app that verifies automatically from trusted locations like an employee's home office).
  • authenticator apps on devices like iPhones have the added benefit of extra layers of security at the phone level like PINs and biometrics like Face ID.
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    This article talks about companies transitioning to multifactor authentication as an added layer of protection of cybersecurity.
cleon087

Green IT | Green Hotelier - 2 views

  • Reducing energy, emissions and waste are concepts that have been around for many years, but one area that is often overlooked is information technology (IT).
  • it was estimated that 360 million computers were manufactured.
  • quiring over 10 times its weight in fossil fuels to make.
    • cleon087
       
      Computers waste a lot of energy and parts
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  • 22kg of toxic chemicals, 240kg of fossil fuels and 1,500 kg of water.
  • consuming 15% of the total electricity used in offices
  • 50 million tons of e-waste was generated worldwide, but only 13% was recycled. US Environmental Protection Agency
  • Reusing working computers is up to 20 times more energy-efficient than recycling them
  • hich utilises the naturally cool environment below ground to reduce power consumption, and increase energy efficiency.
  • o date, more than 28,761 IT assets have been recycled (waiting for latest stats), which equates to 629,408lbs of e-waste diverted from landfill.
    • cleon087
       
      I wonder where is the recycling actually taking pace
  • Big hotel companies have wised up to the costs involved in operating inefficient hardware and are driving system changes to cut wasteful expenditure.
  • nt. A data centre’s life expectancy is relatively long so it is imperative it is built to the highest standards in terms of efficiency as any excess energy use will lead to significant cost implications over the years.
  • most energy-efficient data centre possible.
  • Get the right equipment.
  • Only get the data storage capacity that is currently required and forecast for the lifespan. Many d
  • Don’t have servers or equipment that will not be used.
  • , such as water cooling.
  • allows a single user to access several physical devices on one terminal. A computing device dedicated to an individual member of staff or allocated for one software application is highly inefficient and expensive. Virtualisation consolidates resources, requiring less power and cooling.
  • cloud computing
    • cleon087
       
      We discussed this in class about the benefits of it.
  • e. Once you know what’s using the power, focus on why and whether it’s possible to reduce consumption. Spotlight on Fairmont Hotels & Resorts - T
  • into account not only the initial outlay cost of hardware, but also the running costs.
    • cleon087
       
      It's not only important to know the start up cost but what it cost to maintain it.
  • e up to 30% more energy, making it significantly more expensive when looking at the total cost of running that appliance during its lifespan.
    • cleon087
       
      It doesn't seem obvious but getting something cheaper will cost heavy in the long term.
  • investigate options to upgrade with the latest energy-efficient components to extend appliances’ working life and efficiency
  • Green labels
  • Data centres last 30-odd years and you can’t go back in and fix them, so they need to be efficient. Over time, this saves money as they run efficiently. Servers have to be Energy Star-compliant or I won’t even talk to vendors.”
  • is to reuse, not recycle
  • and flat screens often being replaced well before the end of their shelf life and ending up in landfill, it’s imperative that the most is made of these materials by reusing them productively.
    • cleon087
       
      Normally people just upgrade because something new came out instead of using it until it stops working.
  • Dumping e-waste on developing countries was until recently commonplace, and it has caused huge environmental problems and harm to human health in countries such as Ghana and China. But new legislation, including the EU WEEE Directive and the 2010 US Responsible Electronics Recycling Act, has stopped countries from being able to export e-waste.
  • dopted a scheme where the cost of recycling an electronic item is included in the purchase price. In Switzerland, they’ve been able to return all electronic waste to their place of purchase since 2005, and in the European Union, Taiwan, South Korea and Japan manufacturers must by law recycle 75% of the e-waste they produce.
  • Smaller, more efficient processors.
  • which have greater memory storage capacity while requiring less energy and space. They are due to be on the shelf in about three years.
  • pecialist data centre design.
  • all sizes are starting to view IT outsourcing as a viable option to gain flexibility and reduce short-term costs and increase transparency of cost structures and processes.
  • 6. Water cooling
  •  
    Green IT is an aspect of technology that many people do even consider when thinking about sustainability. According to Computer Aid International, "The production of a computer requires 22kg of toxic chemicals, 240kg of fossil fuels and 1,500 kg of water. 80% of life-cycle energy use is accounted for before we even switch a PC on for the first time." This statistic alone should be enough for us to take action. Marriott has started taking action, however. They created an underground data center where the power consumption goes down and efficiency goes up. Cloud computing is also a massive help due to the fact that the physical software wont be on the desktop computers or laptops being operated so the power consumption will be lowered there as well.
  •  
    Green IT is an aspect of technology that many people do even consider when thinking about sustainability. According to Computer Aid International, "The production of a computer requires 22kg of toxic chemicals, 240kg of fossil fuels and 1,500 kg of water. 80% of life-cycle energy use is accounted for before we even switch a PC on for the first time." This statistic alone should be enough for us to take action. Marriott has started taking action, however. They created an underground data center where the power consumption goes down and efficiency goes up. Cloud computing is also a massive help due to the fact that the physical software wont be on the desktop computers or laptops being operated so the power consumption will be lowered there as well.
  •  
    This article focuses on the importance of having green IT in business. It shows example of other hotels that have already adopted green IT. Not only this but it offers tips for businesses that are looking to adopt green it. It highlights the issue of recycling computers instead of reusing it . They recommend to use the appliance until it doesn't work.
Ryan Jove

Headline Story | equities.com - 0 views

  • tw telecom CEO Keynotes COMPTEL PLUS Fall 2012 Convention & EXPO
  • called for the Federal Communications Commission (FCC) to embrace "smart, forward looking competitive telecom policy with price and service quality rules where incumbents have market power, regardless of technology used."
  • "The FCC should establish technology-neutral policies, a principle that is central to the Telecom Act of 1996 and competition policy,"
  • ...7 more annotations...
  • "The industry is moving from a physical infrastructure to a logical one. We're moving from circuits to services. Innovation is driving our success as a competitive indu
  • stry." 
  • Intelligent Network
  • Intelligent Network
  • "We as an industry must adapt to new technologies and capabilities as our customers adopt IT strategies for cloud services and solutions. And we must convince the FCC to update its competition rules to accommodate these changes.
  • "Competition drives innovation. Innovation grows the market,"
  • The company's fiber optic networks directly connect more than 16,300 buildings across the United States
  •  
    This article outlines the discussion about whether the Federal Communications Commission (FCC) should change their policies that were enacted in the Telecom Act of 1966.  At the COMPTEL PLUS Fall 2012 Convention and EXPO, Larissa Herda, the Chairman, CEO, and President of tw telecom urged the FCC to adapt to the new competitive technologies.  She emphasizes the importance of change going forward and discusses the Intelligent Network as an example.  She calls for the adoption of new IT Strategies for cloud services and solutions.  Above all, this article discusses the convention as a platform for the discussion of change in the tech world.
brittsengl

HNN - Hoteliers adjust to new accounting guidelines - 0 views

  • One goal of the new guidelines was to recognize the increasing globalization of the hotel industry, Temling said.   “Many of the changes are reflective of what’s happening in the world in our industry,” he said. “Chains based in the (United States) have generally adopted the guidelines; that’s not the problem. But we also hope chains domiciled outside this country will accept the changes outlined in the book.”   Some of the changes are small, but symbolic, Temling said. In previous editions of the book, accounting for some employee benefits reflected terminologies used by U.S. companies.   “Up through the 10th edition, we called it FICA or social security for employees’ benefits,” Temling said. “This time around we call it social benefit contribution, which is more universally acceptable.”   Large hotel companies might have more difficulty adopting the new guidelines than will smaller ones, said Michelle Russo, founder and CEO of Hotel Asset Value Enhancement, a hotel asset management and real estate advisory company. She is a member of the financial committee that created the latest edition.   “It’s actually harder for larger operators because they often have many divisions,” she said. Examples she cited affect reporting of telecommunications, labor and segmentation data.   “We created a new (information technology) department, and in a large company that is worldwide that operates on multiple accounting platforms, the mapping process is massive,” she said, adding that some companies have decided to defer adopting the new IT department guideline until 2016.   The new guidelines created more detail in labor cost reporting, which is important for ownership but a daunting task for management, Russo said.   “Previously, the rooms department (category) had one line called ‘Labor’ and 43 lines called other things, and that included printing, stationary, stamps and other stuff,” she said. “While labor is 60% of that department, previously there was no breakdown of housekeeping labor versus front office, etc.”  
  •  
    This article explains the changes and increasing globalization in the world and hotel industry. It explains the new guidelines and the procedures large and small hotels take.
  •  
    This article explains the changes and increasing globalization in the world and hotel industry. It explains the new guidelines and the procedures large and small hotels take.
elena_martynova

Go green - it's the only long-term option for your hotel business - eHotelier - 0 views

  • Energy has been a major issue for hotels. While cloud-based technology has revolutionized the way properties manage operations such as the front desk, housekeeping, distribution and even marketing, not a lot has been happening in the power department.
  • Replacing all incandescent bulbs with LED-based lighting and using energy-efficient public devices like vending machines have helped lower  carbon footprints to an extent.
  • Adopting renewable sources of energy is a great way for companies to exhibit their commitment to ensuring longevity for their environment, and themselves, in turn.
  • ...7 more annotations...
  • Connected devices could turn out to be a game-changer in this area. Almost every electronic can be replaced with its ‘connected’ counterpart – from lighting to HVAC systems. With each of these devices being assigned an independent IP address, they will be capable of communicating and interacting with one another. A single device detecting any form of human interaction – or the lack of it – can immediately prompt a multitude of other devices into taking an action, triggering a preordained chain of events.
  • Renewable Energy Certificates (RECs) provide companies with the opportunity to minimize their carbon footprint by meeting more of their demands using clean energy.
  • “Technology companies want to know how much energy they use when they stay with us, and it does play a role in their decision,”
  • The biggest problem managers have faced has been managing electricity in unoccupied rooms, but with connected devices soon to come to every hotel room, properties will be able to control their power usage effectively for the first time.
  • initiatives such as installing dual-flush attachments and rain-water harvesting systems, managers can save this precious resource and lower their costs doing it.
  • Branding and packaging is another area where hotels can be more thrifty – using biodegradable or reusable shampoo and soap dispensers are eco-friendly alternatives to distributing individual sachets.
  • today, going green is no longer about forging an emotional connection with the audience, it’s the only logical option left for companies that want to secure their long term interests.
  •  
    The article points to the fact that energy is a major issue for hotels, which can be solved by going green and by implementing 3 energy-saving factors. 1. Using low energy devices and replacing all incandescent bulbs with LED-based lightning. 2. Adopting renewable source of energy. 3. Using connected devices, which make it possible for managers to monitor the power consumption. So today going green it's the long-term option for companies who want to save their prosperity.
Wei Ding

Mobile technology for hotel services | Turismo Experiencial - 0 views

  • For the hospitality industry, there have been many pioneering uses of tablet devices as industry operators were among the earliest adopters to recognize the design features leading to improved service and self-service applications as well as robust employee assistance capabilities and back office functionality
  • functionality .
  •  
    This article mainly talks about there have been a lot of pioneering uses of tablet devices in hospitality industry. Many hotels are adopting recent developments in tablet computers and smartphones to offer guests information in real time in a wide choice of unprecedented ways. For example, a new in-room guest service technology will provide guests in all the rooms with the ability to navigate through all offered hotel services with the finger print. This new technology brings a lot of benefit for guest convenience. Each custom built guest interface provides direct communication between hotel staff and guests in real time. Hotel tracks all requests and activities, minimizing error and increasing efficiency. Tablet devices will be a trend which widely used in hospitality industry.
Yekaterina Ponomareva

Wi-Fi in the walls at the Mandarin Oriental New York | SmartPlanet - 0 views

  • Wi-Fi in the walls at the Mandarin Oriental New York
  • there’s wireless Internet in the walls
  • The hotel group has contracted Ruckus Wireless to install its Wi-Fi wall switches for all 248 guest rooms in its flagship New York City hotel, citing “explosive demand” for wireless capacity.
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  • As befits a five-star hotel, the Mandarin New York has a history of early tech adoption: it was among the first to deploy a converged IP network, distributed antenna system
  • IP-based voice, stored and broadcast IP video
  •  
    The article describes the new IT feature installed in a flagship hotel of Mandarin Oriental Group of hotels - that is a WIFI feature installed into the walls of every guest room. Mandarin oriental New York is known as technologically savvy hotel, which adopts all new technology features, that appear in the market. Capacity, coverage and user density were major problems for the hotel before, but the time to change has come when iPhones and iPads hit the market and the need of new technologies has appeared.
Jiaqi Xu

Emerging Technology Applied to the Modern Day: A Hospitality World with a Hotel App | A... - 0 views

  •  
    The debate over "high-tech" or "high-touch" is largely a thing of the past in the hospitality industry as emerging technologies drive unprecedented change in the way hotels operate and serve customers. It is clear that investments in technologies can generate greatly improved operating efficiencies, higher hotel revenues and enhanced guest services. The pace of change, however, has been so extreme as to leave many hotel organizations uncertain about what types of technology to adopt and the best ways to create a seamless integration of systems company-wide. In addition, investments made by many hotel owners and operators during the last five years have lagged as a result of the serious downturn weathered by the industry. Many hotel organizations are using technologies so outdated as to place their companies at a competitive disadvantage in the marketplace. The technology life cycle provides a model to assess how and when companies and individuals adopt new technologies. Pioneers are generally the first to acquire new technologies and take the greatest risk. A second category of technology users -- leaders -- adopt relatively unproven technologies, but the risks are known and accepted. Obsolete technology at the other end of the spectrum may seriously impair a company's ability to compete. In terms of costs and benefits, the best balance appears to be with the leaders who invest significantly less than pioneers and incur reduced risks, yet their technology investments can yield similar benefits.
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