How Smart Event Organizers Are Using Big Data to Create Better Events - Skift - 0 views
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however, need more data than just how many people are coming to put on a relevant event for attendees and make money for conference producers.
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gives her a more comprehensive overview of how her events are performing, benefiting her sales and marketing departments at the same time.
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I can see, in real time, revenue numbers from a certain promotion on site, how many people have checked in. When you need something at your fingertips immediately, the data is always there at the time we need it.
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Greenbook, using Bizzabo technology, limits the amount of data collected during the registration process to make it as simple
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turn users into advocates. When people purchase a ticket to an event, we incentivize them to share on social media
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we need software for is marketing and running transactions, processing things that aren’t a conference pass
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the Registrant Extract report, which he primarily uses for benchmarking to project how a conference will turn out, and the Abandon Registrations list. With that report, he said, “We email them, and send them a personal note
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A sponsor would want to know the event ROI — what did their attendees learn, was it useful and do they have info to bring back and share with their colleagues? How many attendees were there, what job level are they, etc.,
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evaluation post event asking for attendee feedback, rating each speaker, what they feel can be improved
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It’s a lot more comprehensive than just tracking an event,” he said. “I also track payment history, how long they have been members, when they came to the conference in the past, if they attended a webinar and anything else they bought from me.”
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The article discusses different ways that events can maximize the use of their data pre, during and post event. Using their registration software analytics, you should pay attention to which channels are most successful and monitor abandonments, which can be followed up on individually. Skipping a lengthy registration questionnaire at the beginning makes it easier for guests to sign up and then its recommended to follow up with an invitation to 'join the community' where you can dig deeper into their details and find out what they are really interested in. Utilizing a social component allows guests to promote different activities to each other and those not yet signed up. I think the most important take away from the article is to have software that can be compatible with other functions that are taking place around the event including payment, sponsor management, merchandise sales, early bird and walk up registrations. Having all of this data in one place allows an event organizer to analyze and share it with internal stakeholders on the sales and marketing teams but also sponsors that want detailed guest information to show the ROI on their sponsorship.