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hui wang

Cost Controlling in Restaurants - Virbus - 0 views

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    Depends on the worst killer in the restaurant profit, in my opinion is the financial analyzing only in the tax day. This managing decision that not summary the financial statement everyday will lead to the confuse cost management and missing the chance for the maximize profit margin. Especially, cost is the most important part for the daily financial analysis. This article talks about how to manage the cost under effective way and make the property working for more net income. For instance, this article introduce about how to pricing the menu depends on the historical selling data and how to make some development and promotion encouragement for the guests loyal consuming behavior under the low-season.
Nivia Butler

Accounting Software for Restaurants | Chron.com - 1 views

  • ff-the-shelf checkbook software through tightly integrated point-of-sale restaurant management systems
  • Restaurant accounting systems vary from simple
  • At the foundation of every accounting system lies a general ledger listing assets and liabilities (what the restaurant owns and what it owes) and accounts to track profit and loss
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  • These bookkeeping functions can be performed with a checkbook and a ledger pad (not recommended), a general-purpose accounting package like QuickBooks or Sage 50, or with special-purpose financial systems designed specifically for restaurants. High-end packages include point-of-sale terminals, menu planning, cost accounting, inventory, payables, receivables and other food service-specific features.
  • A general-purpose, off-the-shelf package like QuickBooks costs several hundred dollars and covers all of the basics: general ledger, profit and loss, cash flow, basic inventory, payables and receivables. The software takes little time to learn
  • Point-of-sale terminals or software act as cash registers, transmit orders to the kitchen, track inventory and monitor costs
  • full-featured point-of-sale system may look attractive, the same amount invested in kitchen equipment, fixtures
  • point-of-sale system, the vendor can also provide software that posts the results to a number of standard accounting package
  • ordered over the Internet or through restaurant supply stores, it makes sense to pay a little more to find a contractor who can install the system
  • With all the choices and such a wide range of costs, it may be difficult to determine what a new restaurant really needs. Start by looking at the business plan
  • Talk with an accountant to find out what will be needed for tax reporting, license renewals and other legal requirements. Ask what others are using and how much they spent up front and each month.
  • "middleware" merges the details tracked by point-of-sale and lets you know when it's time to reorder supplies, alerts you when menu item costs get out of line and keeps the restaurant profitable
  • every restaurant must turn a profit and control costs to stay in business.
  • yet every restaurant must turn a profit and control costs to stay in business
  • surroundings. Few will mention finance or accounting,
  • dly
  • yet every restaurant must turn a profit and control costs to stay in business .
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    The article I read was called "Accounting Software for Restaurants" in the article it said that many restaurants owners opened their business for their desire of food or their love for friendly surroundings. Most restaurant owners highly ever talk about their finances or accounting systems, yet they all should know how much money they are making and what percent of that money is profit. Every accounting system has a general list of assets and liabilities for the restaurant, which in other words means what the restaurant owns and what it owes. "These bookkeeping functions can be performed with a checkbook and a ledger pad (not recommended), a general-purpose accounting package like QuickBooks or Sage 50, or with special-purpose financial systems designed specifically for restaurants. High-end packages include point-of-sale terminals, menu planning, cost accounting, inventory, payables, receivables and other food service-specific features." Accounting software's allow you to see the general ledger, profit and loss, cash flow, and basic inventory. These software's are not only easy to use but they also save you a lot of time in the long run. When choosing software for your restaurant, start by looking at the business plans and see what your business can afford. It's best to talk with an accountant to find out what will be needed for tax reporting and license renewals, they will help you find out how much to spent up front and each month.
Ashley Reed

Restaurant Accounting Software - Business Guides & Articles - Business.com - 2 views

  • Restaurant accounting software systems address two categories: kitchen operations and point of sale (POS) systems. Kitchen software is used by the chef for recipe management, inventory and ordering. POS restaurant acc
  • ounting programs handle a wide range of accounting functions that may include credit card payments, gift card purchases, time clock, payroll, special pricing (lunch and happy hour), reporting and more.
  • When shopping for restaurant accounting applications, consider the following:1. Restaurant accounting programs that cost out kitchen operations, including inventory control, recipe and menu costing, purchasing and ordering.2. POS systems that integrate with foodservice accounting software.3. Restaurant accounting programs that integrate kitchen and POS systems.4. Multi-site and corporate restaurant accounting software.
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    This article discusses the accounting application needs for restaurants. Restaurant accounting systems need to "address two categories: kitchen operations and POS. These programs can map the costs of "kitchen operations, inventory control, recipe and menu costing". The accounting software is usually integrated with POS for a seamless solution. There seem to be many options for businesses to have detailed, comprehensive, and complete accounting overview of their operations. Utilizing integrated accounting software would allow managers to quickly analyze ways to save money, what needs improvement, and to understand their basic financial reports.
anonymous

eMenu Pro For Restaurants on the App Store - 0 views

  • eMenu Pro For Restaurants –an interactive restaurant menu or wine list for restaurants. eMenu Pro for restaurants offers diners to browse a visual, graphical & attractive menu, showing pictures of the dishes & Multiple menu languages.
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    Even Apple has got a new version of eMenu Pro for Restaurants.
Ligia Elizondo

Festival de gastronomia oferece menus especiais com preços fixos - NE10 - 1 views

  • Um dos eventos de gastronomia mais importantes do País, o Pernambuco Restaurant Week
  • O festival tem objetivo de aquecer o faturamento dos restaurantes participantes que, por sua vez,  se comprometem a transferir parte do lucro para uma instituição social.
  • O Restaurant Week surgiu há 20 anos em Nova York e hoje acontece em mais de 100 cidades ao redor do planeta. O festival é uma realização da Mica Ideias e Engenho de Comunicação e Marketing, patrocinado pela Mastercard,
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    The article talks about how the most important gastronomic event in Brazil "The Pernambuco Restaurant Week" was promoted to attract a large population. This festival started 20 years ago in New York and nowadays it takes place in 100 cities around the world. By marketing the festival through different media channels and promoting it through e-marketing the participating restaurants are expecting exposure, brand recognition and an increase of business "The festival is aimed at warming the sales of the restaurants that, in turn, undertake to transfer part of the profit to a social institution. This year the organization was chosen as the Child Citizen Orchestra Boys of coke, which serves 130 youths, between 4 and 19 years." The main sponsor of this famous event was MasterCard giving the brand popularity, position, and exposure in the Brazilian market.
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    Thank you for sharing this. I love Brazilian food. I will have to see if there is any restaurants in the area that are participating.
Avril Emmanuel

How to Choose Restaurant Accounting Software and Stay in Business - 0 views

  • the right restaurant accounting software can be a key to survival in the restaurant business. It's a shame it's true, but cost control is a must. The only way to have current, accurate information for making decisions is with some automation. Just the reduced stress that results from knowing where you are may pay for the right software.
  • Can restaurant accounting software help a business survive and thrive. The failure rate in restaurants is high. Often that isn't because of the menu or even because of the volume of business. It's often cost related.
  • Do you know the cost of every menu item?
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  • Are vendor prices up, down or sideways?
  • Ever run out of anything?
  • Where do you make most of your profit?
  • only with the right accounting system can you possible keep on top of costs on a daily basis.
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    Choosing the most appropriate Accounting Software for a restaurant can be a tough decision. As this article states, the Accounting Software is extremely important in the restaurant business because you can intelligently control expenses by tracking costs and sales for each menu item and managing food inventory. It also helps to determine each day what your profits are and you can analyze this information comparing it weekly or monthly for marketing purposes.
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    This article basically emphasizes the importance of having an accounting system. All the questions that needs to be asked for the success of one's business can be answered with the implementation of an accounting system. For instance, "Are vendor prices up, down or sideways? Where do you make your most profit?" Im not saying that an accounting system will resolve all issues but it will make managing one's business easier and seamless.
nadiatc

May the Tablet Take Your Order? - Businessweek - 0 views

  • lets diners peruse menus, order, and pay without ever talking to a server.
  • Presto lets diners order by scrolling through pictures of entrées and pay swiping a card through Presto’s built-in reader. It even offers to split the check any way desired and e-mail the receipt.
  • “Real personalization is knowing how we want to be treated, and that might be complete self-service,” says Adam Sarner, an analyst at Gartner.
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  • Servers show customers how to look up pictures of potentially unfamiliar foods, whether crimson quinoa salad or tofu lentil loaf, says Ivy Chesser, events coordinator at the café. “A lot of people are starting to become familiar with using them and come in for them,” Chesser says.
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    The Presto device was developed not necessarily to render waiters obsolete by any means but rather to provide guests with a more productively enjoyable meal experience by trying to get their food to their table as quickly as possible.  The technology is designed to alleviate the check-in and check-out process for guests, so let's not forget that there's still the task of actually brining the food to the table, which the device is not equipped to do.  In areas where it is used, guests are finding it fairly user-friendly and restaurants are finding that menu items displayed on the Presto help to sell food.  Guests can also use the Presto to pay their tab, and split the check as they see fit.  Some of the issues restaurants may encounter with the technology are: guest temptation to steal the device, and/or technical difficulties, which are can be easily remedied with any number of staff who are tech-savvy enough resolve issues.
markh283

5 Technologies Changing the Restaurant Industry - 0 views

  • . Webcam-Enabled MonitoringPairing advanced algorithms with high-quality cameras, Vision Enabled Training from Elmwood Park, N.J.-based Sealed Air records employees in food preparation areas and other workplace settings to detect any noncompliance with health regulations and safety codes.
  • 4. LED Alert SystemsKitchens can be loud and hectic and often staffed by people who speak different languages. Kansas City, Mo.-based Power Soak's Silent Alert System shines a light on kitchen confusion with a colored, LED alert system that's obvious, yet unobtrusive.
  • 3. Automatic Biodiesel ConvertersBefore petroleum-based fuels, cars ran on biodiesel. But Chico, Calif.-based Springboard Biodiesel has reinvented the way the fuel is produced.
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  • 2. Tablet Restaurant ManagementBusy hosts may like the New York City-based app Breadcrumb, which was created by a team of restaurateurs turned software makers. This flexible iPad app provides real-time views of tables, catalogs the menu by a selection's name or ingredients, processes sales and delivery tickets and sends orders to the kitchen.
  • 1. Touchscreen Food VendorsDigital boxes such as the MooBella Ice Creamery Machine can produce 96 variations of cool treats in 40 seconds. Another example is Coca-Cola's Freestyle soda fountain has the potential to dispense more than 100 distinct beverages from one touchscreen device.
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    This article describes five new trends in information technology for the restaurant industry. This first is Touchscreen Food Vendors, which is a device similar to the e-bar that allows a customer to choose many items from one machine. The second is Tablet Restaurant Management, which allows one to view menu items and manage delivery tickets to the kitchen. The third is Automatic Biodiesel Converters, which allows cars to receive eco-friendly fuel while at a restaurant. The fourth is LED Alert Systems, which allow the kitchen to be alerted to time-sensitive tasks. The fifth is Webcam-Enabled Monitoring, which allows the kitchen and floor to be watched at a remote site. The article also lists the price of these various innovations
krehman

New London Restaurant Has Interactive Touch Tables With eMenus and Digital Tablecloths - 1 views

  • which boasts fully interactive tables with touch technology.
  • Customers are also able to order directly from the digital menu, reducing waiters to little more than human FAQs
  • like ordering a cab.
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  • When customers sit down there are white spots for plates and an individual ‘e-cloth’ for each table. Customers use a touch panel to order food and drink or change their table top to one of the seven other patterns available.
  • menus have been exceptionally clearly designed and should be both intuitive and fool-proof for users!’ Project Designer Benjamin Webb commented.
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    This article highlights the innovations of eMenus and how it is not just a tablet on top of a table but a whole experience. This new restaurant in London expresses this philosophy. In the article a new technology has been created by projectors sitting above the tables in the establishment where each table could decide their tableware based on their tastes. They can also view the menu on their table and order. There are still servers available to answer any questions a customer may have but it is to be "full proof" and self explanatory where any customer could use the system. Features also include interactive games and even the ability to order a cab for when you are ready to leave.
rderonville

Bed & Breakfasts | Email Marketing | StreamSend - 1 views

  • Bed and breakfasts often do not get the opportunity to market their businesses the way they should
  • With email marketing software, marketing has now become more affordable than ever – even for a quaint bed and breakfast.
  • Flyers and television advertisements are costly marketing techniques that often do not showcase the level of quality in their accommodations
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  • When innkeepers send an email blast with easy-to-use email marketing software, customers can see updates to the breakfast menu, local weather conditions for their weekend stay, special offers for specific events within your area or even special weekend packages!
  • Email blasts are a great way to keep customers engaged and up to date with your bed and breakfast.
  • With email marketing driven by the power of the internet and social media, bed and breakfasts can bring together those with a passion for travel, pampering, sightseeing and first class food; what a magnificent combination!
  • Dan Forootan is the President of EZ Publishing. The firm specializes in helping businesses harness the power of the Internet for marketing and to automate business processes.
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    The lodging industry is one of the most popular in the hospitality industry. Bed and Breakfasts provide an alternative to hotels and motels by providing a literal home away from home experience. Unfortunately, the advertising and marketing of a bed a breakfast, according to this article, needs to upgrade. Email marketing would be a great addition to this sector of the industry to promote deals, updated breakfast menus, and etc. Giving customers an email blast every now and then can help. This can also increase customer loyalty. According to the article, it is a great way to keep customers engaged and up to date. The article promotes StreamSend, which is an email marketing software that helps with marketing by including vibrant imagery, videos, surveys, and other interactive elements (StreamSend). This is also said to be affordable and dependable, making it ideal for any industry including a bed and breakfast. I think this is a great start, specifically for those in the bed and breakfast sector of hospitality. The bed and breakfast brings airbnb and a hotel together with different amenities and not just another place to stay for the night. So it makes sense for the innkeepers to jump into email marketing to promote their business in different ways and to have more access to guests in regards to promotions.
lkastwood

Tablets Are Making Waiters Obsolete - Business Insider - 0 views

  • The casual dining spot has recently introduced tablets in dining rooms nationwide that customers can use to place orders, browse the menu, and entertain otherwise noisy children.
  • As tablets in restaurants go, Chili's has become a standard bearer. They just announced the introduction of 45,000 Ziosk tablets in 800 locations.
  • But Chili's is not alone in this push toward automation. Applebee's announced the installation of 100,000 tablets last December
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  • Some major chains have already made the bet. Buffalo Wild Wings announced a big tablet push in March, promising to have them in all North American stores by the end of 2015.
  • E la Carte cofounder and CEO Rajat Suri argued that tablets are designed to work alongside human employees, not replace them.
  • These enhancements are geared toward increasing customer satisfaction and driving up revenue. Patrons are far more like to buy a restaurant gift card or buy dessert if they're pleased with their dinning experience at the end of the meal. 
  • Tablets are also making life better for waiters with the help of some behavioral science.
  • This tablet tsunami suggests waiters might not be getting the job done.
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    Sam Colt wrote an article for Business Insider titled Tablets Are Making Waiters Obsolete - An Chilli's Is Leading The Way. This article bothered me a bit, because knowing what I know about Hospitality we build our brand around customer service and customer satisfaction and how can we do that if we are eliminating the person to person interaction. In his article Colt mentioned Chili's "has recently introduced tablets in dining rooms nationwide that customers can use to place orders, browse the menu, and entertain otherwise noisy children". I understand the thought behind keeping your guests entertain while they wait for service; however, I believe it should be just that, entertainment not self-service. Dine in restaurants should not be treated like a fast food restaurant and guests should expect a reasonable wait time. Having that person to person interaction makes a dining experience more enjoyable. E la Carte co-founder and CEO Rajat Suri argued "if someone does not want to spend time with a server, they're going to ignore the server anyways." My thoughts are why would you dine in a restaurant if you do not want to be severed, why not go to a fast food restaurant. Chili's states the tablets are solely for increasing customer satisfaction and increase revenue and suggests the tablets are making the life of waiters better.
angelicamm6

US7685025B2 - Web-based integrated event planning and management system and method - Go... - 0 views

  • The system and method of the invention enables an event planner or organizer (also known as a “client”) who wishes to organize an event to contact,
  • The process of planning an event thus requires the following steps carried out by the organizer of the event and individual vendors: 1. Organizer creates a plan 2. Organizer searches for vendors 3. Organizer contacts vendors 4. Vendors ask for organizer's requirements 5. Organizer provides information about event and his or her requirements 6. Vendors prepares and submits a proposal 7. Organizers repeats all the above again if he needs proposals from more vendors to compare 8. Organizer compares proposals received 9. Organizer negotiates with chosen Vendor 10. Vendors prepares contract/agreement 11. Organizer and vendor enter into contract 12. Organizer pays booking/signing amount to vendor for the event
  • U.S. Patent Publication No. 2002/0128934,
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  • It is accordingly an objective of the invention to provide an event planning and management system and method that overcomes the disadvantages of traditional event planning methods by providing: hybrid management; integrated venue, food, entertainment, and transportation booking; dynamic contracting; and integrated payment.
  • 1. Organizer Searches for Vendors; 2. Organizer compares and selects Vendors; 3. Organizer Selects one of the available Packages or creates/builds a package; 4. Organizer Provides information about event and makes a BOOKING REQUEST; 5. Vendor provides final quote and confirms availability, Or Vendors Re ask for additional information and repeats all of the above; 6. Organizer compares proposals received from other vendors contacted in same way; 7. Organizer confirms one of these and makes deposit to confirm booking Or ask for additional information and repeats all the above again. The option in step 3 of creating or building a package based on lists of specific items (such as dishes or menu items) offered by the vendor, rather than merely selecting between a limited number of available packages, offers a particularly attractive and powerful event planning tool that is unlike anything currently available.
  • BRIEF DESCRIPTION OF THE DRAWINGS FIG. 1 is a block diagram of a system according to a preferred embodiment of the invention. FIGS. 2-33 are screen shots illustrating the manner in which vendors are enabled to customize offerings to clients. FIGS. 34-47 are flowcharts summarizing vendor and customer side processes for implementing the invention. FIG. 48 is a screen shot of a menu creating page that enables a customer to create custom catering packages by selecting individual menu items.
  • To send a Booking Request for any service, a few details about the event and venue are required like
  • Among the search results, they can click on any of the links available to view the venue profile which has details like
  • Upon obtaining the search results, the customer can click on any of the links available to view the catering company profile, which has details like:
  • To send a Booking Request for any service a few details about the event and food preferences are required such as:
  • Upon receiving the search results, the customer can click on any of the links available to view the entertainer profile, which has details like:
  • To send a Booking Request for any service a few details about the event and venue are required such as:
  • To send an entertainer Booking Request, some additional details may be required such as:
  • After receiving the search results, the customer can click on any of the links available to view the Limo profile which has details like
  • As indicated above, to send a Booking Request for any service a few details about the event and venue are required such as:
  • In addition, to send a Limo Booking request, some additional details that may be required include:
  • Step One of Three
  • Step Two of Three
  • Step Two of Three
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    Web based system to create any type of event and be able to book and organize any amenity needed for the event. Complete customization of event can be done and all legal and binging documents can be added in order to be followed and agreeded on.
aguar024

12 Ways to Make Your Restaurant More Sustainable - Open for Business - 0 views

  • Cook what’s in season.
  • keep your menu seasonal.
  • . Partner with the right producers.
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  • started their own kitchen garden for the restaurants and hired a gardener to tend it
  • Grow it yourself.
  • sustainable supply chain for the industry
  • chefs to learn about how ingredients grow
  • Buy locally, in bulk.
  • local suppliers
  • Think beyond the food.
  • Think about things like water usage and train your staff
  • biodynamic, carbon-neutral and organic wines
  • Start small.
  • Make a road map,
  • linen napkins i
  • Start by printing your menu on recycled paper
  • Manage your waste — all of it
  •  landfill, is the most expensive kind of waste for restaurants
  • Food waste can weighed
  • Recycle glass and cardboard
  • Do your homework.
  • look for opportunities to minimize any cost increases that sustainable practices may bring
  • rain your staff to be passionate about the cause.
  • Extend your mission to the community.
  • hey held a special event with a dedicated menu meant to demonstrate what it’s like to have autism; since many autistic children tend to separate food according to shape and color, they presented different courses with items focused on shape and color, meant to be eaten individually
  • Plan for the long haul.
  • Jamie estimates that he spends 10-12% more up front on equipment, but he says it’s easy to recoup those losses in other areas, such as buying salvaged pieces for furnishings. Plus, you’ll save money on energy costs. Jamie bought an energy-efficient coffee machine and eco-friendly refrigerators, and he’s confident that he will actually make money on those purchases in the new few years.
  • Prioritize customer satisfaction above everything else.
  • communicate your restaurant’s mission and vision,
  • delivering an exceptional guest experience.
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    This week I want to share two articles. I realized that on the discussion we all or almost all of us used the same examples as sustainable methods or strategies. There a million of ways to become sustainable in this industry. Check this examples or ideas for a more sustainable restaurant.
anonymous

Tablets - T-Commerce: Innovative Guest-facing Applications | hospitalityupgrade.com - 0 views

  • The use of tablet computers in business, referred to as t-commerce, involves pad-like mobile units functioning as a product information kiosk, point of sale terminal, digital display, inventory monitoring device, Web access tool and a variety of related applications.
  • T-commerce components are capable of engaging, mobilizing and reconciling hospitality guest-facing transactions resulting in more techno-savvy industry practitioners and consumers.
  • For the hospitality industry, there have been many pioneering uses of tablet devices as industry operators were among the earliest adopters to recognize the design features leading to improved service and self-service applications as well as robust employee assistance capabilities and back office functionality.
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  • Such guest-facing applications as hotel room amenity menus, digital food and beverage presentation, detailed wine inventory navigation, and account settlement contributed to the rapid success of t-commerce applications. In addition, monitoring of guest requests and staff responses, goods and services promotions, recipe content and nutritional analysis, e-couponing, and back office flash reports have become part of the lodging and foodservice toolbox.
  • For the hospitality industry, the goal of t-commerce is to apply tablet devices in a way that technology complements service, not replaces it. Hotels, restaurants, bars and private member clubs have become better able to manage a variety of operations via tablet devices as the following sections delineate.
  • Guest-facing applications, which typically integrate directly to the hotel’s property management system (PMS) and/or property website, form the basis of a data warehouse of aggregated information ripe for data mining. Such factors as guest preferences, purchasing habits and service requests can be tracked and analyzed.
  • Sales Management For more than a year, hotel sales managers have been using t-commerce equipment, often in combination with cloud computing, to capture, process and record hotel bookings.
  • Order Entry A highly effective digital menu should provide the guest an ability to perform an item search by a variety of criteria (e.g. allergens, dietary restrictions or other factors). Once a menu item is identified, the guest should also be able to initiate order entry.
  • POS settlement is an important aspect of t-commerce as intuitive functionality and lead through programming can provide reconciliation while providing real-time report generation, at a fraction of the cost of a traditional fixed POS terminal system. In addition, a mobile POS device removes the need to allocate space and personnel to a dedicated cashier station.
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    This article introduces the application of tablets in hotels, including Lodging Management, Restaurant management, Beverage Management, Club management, etc. This article also introduces the important role of tablets and T-Commerce as a PMS medium in hotels.
nbakir

Reopened restaurants reveal dining's 'new normal': Masked waiters, e-menus and booth di... - 0 views

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    Heil and Carman (2020) begin by highlighting the current changes in the restaurant business, where social distancing, protective gear, and reduced capacity are the norm as a result of the coronavirus pandemic. The resulting effect is the limited interaction with customers, eliminating the warm, welcoming customer service nature of waiters and waitresses. The focus of the paper, in this case, is on Georgia, Alaska, and Tennessee, which allowed the reopening of restaurants and other eateries. Some of the provisions instituted include limiting the restaurant capacity to 25%, such as in the case of Alaska. Resultantly, with expected low revenues, only approximately 5% of restaurants in Alaska have opened. However, in Georgia and Tennessee, restaurant owners provide that they may not be able to implement safety guidelines among their employees, given the surprising nature of the reopening provisions. However, some businesses are prepared, instituting internal measures to couple the governmental regulations (Heil and Carman, 2020). However, those reopening are faced with logistic challenges, as issues such as storage space for extra furniture are required. Other costs, such as air scrubbers, which are expensive, may also be required in addition to the mandatory sanitizers, increasing the costs of operations. With regard to technological focuses by the restaurants, some have developed disposable menus, while others have generated QR codes for customers to get access to digital menus. On the other hand, restaurants have had to pay above minimum wages, as they seek to attract employees back to work despite the coronavirus pandemic. The creation of the Paycheck Protection Program (PPP) is highlighted as the underlying survival of businesses during the pandemic period. However, while the pandemic appears as having resulted in a need for high adaptability, Heil and Carman (2020) provide that "opening at limited capacity means (ability to operate) at full force once normalcy
ldevaul

Making the Move to a Cloud-Based Restaurant POS - 0 views

  • The beauty of the cloud-based POS format is how scalable and customizable it is—it can work for single-location full service and quick service restaurants, multi-location restaurants, and restaurant groups alike.
  • Most cloud-based POS systems also update with new features as technology improves across the industry—something you’re unlikely to get with a legacy POS system.
  • Cloud solutions facilitate faster, easier, and more extensive business insights, which can help you make strategic decisions. By connecting what’s happening in the back of the house to the front, restaurant operators get a holistic picture of how the business is running
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  • Real-time data means real-time solutions to situations before they become problems. Just think of the time and money you’ll save by identifying issues before they blow out of proportion
  • Instead of printing out lengthy reports for every shift, now you can access your insights from any smart device—such as your computer, phone, or tablet—and get updated sales, inventory, customer feedback, and more, no matter where you are. 
  • Legacy systems only allow on-premise access to data, which means you have to be in your restaurant in order to access the information on your POS system.
  • If you anticipate growth or change, a cloud-based POS system is better enabled to grow with you. 
  • While buying up all of the necessary technology to get a cloud-based POS system off the ground may seem expensive, they tend to have cheaper operating costs in the long run and some, like Upserve, offer free support 24/7/365. 
  • With a cloud-based restaurant POS, you have the ability to add on a mobile POS unit that provides a number of benefits.
  • That decrease in time spent waiting for their check or credit card to return to the table also increases guest satisfaction, boosting your reputation. A mobile restaurant POS also provides contactless payments with a built-in EMV reader, minimizing the exchange between servers and guests – something that is particularly important in this moment.
  • Cloud-based POS systems update automatically and for free, just like the apps on your mobile device, while traditional POS systems require manual updates that can be labor intensive and costly. 
  • The beauty of the cloud-based POS format is how scalable and customizable it is—it can work for single-location full service and quick service restaurants, multi-location restaurants, and restaurant groups alike. 
  • Whether it’s updating your menu on the regular, launching new or improved loyalty programs, or requiring more precise inventory tracking, the more your needs will shift over time, the more sense it makes to opt for cloud-based.
  • If the internet ever goes down, the system that your legacy POS relies on will be offline and non-functional. Luckily, on a cloud-based restaurant POS system you have the option of switching to offline mode as a back-up. You’ll stay up and running until the internet is able to connect again.
  • Thanks to the cloud and its encrypted online storage, there’s no risk of hardware or software incompatibility or failure, no viruses or driver hiccups, and no risk of a hard drive accidentally deleting a weekend’s worth of sales reports. It’s all backed up, automatically. 
  • Plus, younger generations of workers—think millennials and Gen Zs—will be able to get right on board with a cloud-based POS solution with little-to-no training.
  • Customers will feel good knowing their credit card information is secure and encrypted with the most up-to-date technology. 
  • No matter what type of establishment, your cloud-based POS can track every last drop of product, allowing you to spot discrepancies in an instant and fix gaps before they become problematic.
  • Hardware costs are separate from service, and maintenance and support services often come with a hefty fee. 
  • While traditional POS systems certainly have lower start-up costs, they tend to come with plenty of hidden costs that reveal themselves over time.
  • upfront costs are kept to a minimum and monthly subscription fees are lower. 
  • Best of all, instant free upgrades mean no lost revenue from downtime or inconvenient hardware upgrades as your business grows. Instead, plans can be upgraded or downgraded at will, and most providers don’t even charge a fee for the trouble. 
  • If you have existing setups in place, many third-party vendors have upgraded apps for cloud POS systems to help you maintain your current rewards and promotions planning. 
  • Most studies are showing that those who switched are sticking with a cloud-based solution, and that legacy POS systems will only decline moving forward.
  • After over three decades with a legacy POS system that only slowed them down, they made the move to a cloud-based POS to bring their restaurants into the future.
  • “Our restaurants are chef-driven, so we have specials that change every day. We need to add buttons every day. We change pricing every day. Having to stop and reset all the terminals because it’s not instantaneous was a headache.”
  • Not only did constant resets of the system create roadblocks for the team at Homegrown Hospitality, but service was also less than stellar and cost more than what it was worth.
  • We went through a lot of pain—our system would crash all the time, credit cards wouldn’t spool, and data would be lost. Our IT department would spend numerous hours a week just trying to recover data,” Simon explained.
  • “That was pretty much the breaking point: we were at the point where we needed to upgrade, but it would have cost us several hundred thousand dollars. So we decided to source something new. The functionality and capability of Upserve won us over.”
  •  
    This article takes you through why your restaurant may want to switch to a Cloud-Based POS. There are many positive attributes associated with making the switch, such as; data accessibility, cheaper operating costs, easier upgrades, less frequent downtimes, increased security, and adaptability. If you are a growing business, the Cloud would grow with you.
  •  
    Cloud based POS systems can be apprehensive at first, but we are always satisfied once we are able to se the technology work to keep the business safe, effiecient and also more profitable. Cloud based POS systems are speedy and saves a lot of time which frees up staff to do other things in the establishment.
  •  
    This article discussed the benefits of switching from a localized POS system to a cloud-based restaurant POS. The article touched on how cloud-based systems provide real-time data and how that instant data could provide a management team real-time solutions. You can save so much time and money by identifying issues before they even arrive. I found it very interesting that with cloud-based systems you have the "ability to add on a mobile POS unit that provides a number of benefits." With this option, your servers do not have to run back and forth to a POS station. They simply have the option in the palm of their hands. It also decreases the time spent waiting for a check or credit card to return to the table. This not only increases guest satisfaction, but helps with table turnover. The article also touched on how cloud-based POS systems are "better enabled to grow with you." They are super adaptable and the article mentioned that restaurants can update their menu whenever, launch new loyalty programs, and help with more precise inventory tracking. This article also touched on setup, increased security, staff accountability, and the ability to make better business decisions due to the cloud software being able to provide extensive business insights. Finally, the article touched on POS cost and how " upfront costs are kept to a minimum and monthly subscription fees are lower." It also ended with a case study about Homegrown Hospitality Group and their switch from Aloha to Upserve Cloud-based POS. It was very interesting and I'd recommend everyone read the brief two paragraphs about how the switch changed their business trajectory.
teallemejia

How hotels are using technology to boost traveller confidence during COVID times | Decc... - 0 views

  • hotels are incorporating a combination of cutting-edge technologies to improve customer confidence and mitigate losses
  • Technology features originally intended as novelties are becoming necessities during times when some people are wary of even stepping outside their homes.
  • the hotels associated with his group have tweaked the regular processes and activities to ensure that least human contact is required.
  • ...4 more annotations...
  • while digital check-in & check-out is already a new normal, the company has also introduced technologies such as e-newspapers or magazines for the visitors.
  • From replacing tangible restaurant menus and paper in-room compendiums with scannable QR codes to contactless hotel check-in capabilities, almost every aspect of the hospitality experience can now be accessed through the push of a button on your mobile devices
  • tech tools are being deployed to provide remote access to front-desk, concierge and customer-service functions through chatbots or live-chats with on-property staff
  • The experts said virtual TV control systems are replacing traditional hotel TV remotes which are known to be an infection contamination risk.
  •  
    The hospitality industry struggled to survive during covid, and they are still fighting by incorporating technology to improve traveler's confidence during this pandemic and still managing to make a profit for the company. They are using technologies to keep both guests and employees safe during this time. Technology features that used to be a bonus are now becoming a necessity in the hotel industry. As the hotel industry adopts to these changes, this is likely to be the new norm instead of eventually reverting to the old normal. This goes past digital check-in and check-out. New technologies are being used like e-newspapers or magazines for guests to use instead of picking one up in the lobby. This includes contactless payments, scannable QR codes for the restaurant menus and chatbots or live-chats with the on-property staff. These new technological advancements can allow a guest to completely skip the front desk and most human interactions all together if they chose to.
xrive007

How Restaurants Are Using Technology to Deliver Better Customer Service - 0 views

  • The next frontier for social media and smartphones may well be the restaurant table.
  • So far, restaurants have been slow to take to technology, but a few chains are breaking new ground.
  • Mobile ordering.
  • ...19 more annotations...
  • This is one area where fast-food chains are in the forefront.
  • iPad order kiosks
  • Facebook ordering
  • Why wait in line if you can file your order at a kiosk immediately, and then sit down and relax?
  • Diners
  • This may be the biggest technology leap coming in the next year, as nearly 100 percent of restaurant owners say they plan to have a Facebook presence by next year.
  • This is a fairly low-cost add-on to make, and it has the potential to grow sales, which always gets a restaurauteur's attention.
  • Digital menu boards + smartphones
  • Tabletop e-waiter & checkout
  • Hand them a restaurant iPad they can self-checkout on where their card doesn't leave their sight, and they're happy.
  • it even suggests additional items to order, and the company reports it cuts 7 minutes off the average diner's stay.
  • Games while-u-wait
  • Watch for fast-food restaurants to change menus more often, because digital menu boards make it so much easier than manually changing prices and items.
  • Online coupons
  • Digital signage also allows quick-serve restaurants to provide entertainment and interactivity while you wait in line
  • Tech-savvy diners expect elegant solutions that work
  • restaurants that can get it right, integrating technology that makes customers happy and turns tables faster will be a no-brainer.
  • Gaming industry sources report McDonald's is projecting gesture-enabled games onto restaurant floors for kids to play while they wait for Happy Meals
  • More restaurants are using digital coupons, and diners gobble them up
wenjieyang

How COVID-19 has sped up hospitality technology - Insights - 1 views

  • Not only can this advanced technology provide an attractive and safe service for customers, it can also collect and analyse essential data.
  • Machine-learning, big data and AI systems are already central to an industry shaped by online search engines and booking apps. New developments in these technologies have a huge potential to revolutionise the industry and to help hotels as they recover from the impact of the pandemic.
  • The biggest advantage of developments in machine learning is the ability of businesses to personalize experiences and provide constantly improving, streamlined services and marketing, based on customer data.
  • ...5 more annotations...
  • There is endless potential in mobile integration not only to help customers, but also to help hospitality businesses to track data, manage revenue, offer new products or improve services. Plus, branded and mobile menu apps have been shown to be effective in increasing customer spending.
  • QR codes
    • wenjieyang
       
      Yes, the restaurant I'm interning at now no longer uses the traditional to-go menu and is using QR codes menus.
  • ApplePay or GooglePay.
    • wenjieyang
       
      Now we can use apple pay to pay in many shopping malls, restaurants, hotels, and supermarkets.
  • Because many of these contactless solutions are also easy, convenient, fast, and integrated with smart hotels and mobile apps, they’ve had the additional benefit of streamlining customer experiences.
  • We are entering a new era of where innovations in technology are bringing exciting new possibilities to hospitality.
asanc036

Understanding Digital Business Models: Virtual Restaurants And Ghost Kitchens - 1 views

  • difference between a virtual restaurant and a ghost kitchen
  • both models are part of an emerging restaurant segment that primarily exists online, with no physical storefront and with a major focus on off-premise dining and delivery.
  • a recent report by Statista predicted that worldwide
  • ...27 more annotations...
  • Virtual Restaurants
  • 324 billion in 2022
  • online food delivery revenue will reach over $
  • physical kitchens
  • work with existing restaurants and kitchens, from mom-and-pop diners to big chain
  • perators of commercial kitchen spaces,
  • Typically, an eatery may only be utilizing some 30% productivity out of their kitchen and labo
  • incremental orders can increase revenues and margins, particularly as labor costs rise,
  • boon for existing restaurateurs who have off hours, where the kitchen and staff are under-utilized
  • only exists online
  • designed and optimized for an off-premise (only pick-up and delivery) experienc
  • 30 or more individual commercial kitchens, with one central area for delivery drivers to pick up from
  • matter
  • additional costs, including rent, equipment, freezer/storage space, garbage pickup, staff salaries, runner fees
  • virtual restaurants
  • require a top-notch marketing plan
  • A winning digital-only restaurant marketing plan should include leveraging national partnerships with the online ordering/delivery platforms, sophisticated digital marketing, search engine optimization and social media
  • professional food photography, menu design
  • strategies
  • if you are not listed on a certain app, you simply don’t exist
  • reviews
  • typically house a variety of brands, from national players like Chick-fil-A and Wendy’s
  • more than ever
  • about
  • mindful
  • arrival experience of the food
  • Set up your own website
  •  
    Alex Canter, CEO of Nextbite and Ordermark explains the difference between virtual restaurants and ghost kitchens. Both exist online, with no physical storefront. A report by Statista predicted online food delivery revenue will reach over $324 billion in 2022. Virtual Restaurants - only exist online, work with existing restaurants and kitchens. Helps increase productivity of their kitchen and labor, increase revenue and margins. Ghost Kitchens - Physical kitchens designed off-premise (pick-up and delivery only). Some have 30 or more individual commercial kitchens for rent and one area for delivery drivers to pick up. These kitchens house many brands and new local restaurants for a rent fee. Virtual restaurants require great marketing strategies, such as digital marketing, SEO, social media, professional photography and menu design. Some of the strategies suggested for success are utilising and being part of apps, focusing on the reviews, setting up a website.
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