ASCOT, demonstrates the potential for a small company to tailor cloud computing services for
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Tailoring cloud solutions for the hospitality industry - 0 views
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helped his enterprise make the transition from on-premises computing to the private cloud, and now to public cloud services.
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SCOT added public cloud-based office productivity services and successfully created a coherent network that allowed Mendjel’s hotels to function as one entity rather than disconnected organizations.
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acted as a secure data synchronization tool. As a result, Mendjel’s hotels can cope with the intensity of high levels of guests more efficiently
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flexibility of the cloud also allows the hotels to collaborate in handling unforeseeable changes in hotel administration and guest documentation.
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cloud provides Mendjel a more simplified administrative process, meaning the proprietor’s hotels can grow without the burden of maintaining isolated bits of information
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This article is about how a French company called ASCOT aided local hotelier Christophe Mendjel in utilizing cloud computing services, thereby making his hotels run more efficiently. The first benefit the switch to cloud services provided was that Mendjel's hotels were able to function together as one instead of separate organizations. Secondly it enabled Mendjel to handle larger numbers of guests and more quickly process their information. Lastly the flexibility of using the cloud allowed him to effortlessly embrace unanticipated changes in hotel administration and guest documentation, without being overwhelmed by large amounts of data. Overall the article proves how the incorporation of cloud computing can benefit a hospitality enterprise.
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Another rumour quashed then - Amadeus backs growing anti-Google lobby | Tnooz - 0 views
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The floodgates have opened – last week’s frenzy of activity, when Expedia and then TripAdvisor submitted complaints to the European Commission about Google, has clearly triggered something. To paraphrase, as both pretty much argue the same thing, the complaints centre on accusations of unfair practices in search which, the pair argue, is damaging the industry and consumers. No major surprises there, given that Expedia and TripAdvisor were original members of the FairSearch anti-Google lobbying group in the US. What raised just a few eyebrows was when, a few hours after TripAdvisor’s statement was released, ETTSA (European Technology and Travel Services Association) came out in support of the pair. ETTSA primarily represents the interests of the GDSs, as well as online travel agencies such as Expedia, Ebookers and Travelocity, in Brussels, but the decision to publicly back individual companies effectively puts the GDSs, under the umbrella of their representative body, also up against Google. Fast forward a few days and now Amadeus has decided to publicly back Expedia’s complaint to the EC.
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Amadeus, alongside ETTSA, is particularly concerned about the likely impact of Google Flight Search, when it eventually expands outside of the current customer base of the US.
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But for Amadeus, which just a few weeks ago saw its UK MD Diana Bouzebiba suggest again that Google needs partners in Europe, to now also come out in support of the anti-Googlers will speak volumes to those that have watched closely ever since June 2010, when Google first announced its acquisition of ITA Software. Clearly Amadeus is not expecting to be forming a major partnership with Google any time soon. Unless it is some kind of weird reverse psychology, of course.
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The contention between these OTA's and Google is a bit confusing and requires further research, but I think what is essentially at hand is severe competition. Google Flight has implications to cross over into OTA territory, which puts GDS's in a difficult position: support the OTA's or enter another profitable partnership with Google. Amadeus seems to be backtracking on its stance regarding new Google Flight Search, originally implying forming a partnership with Google, and now stating it is taking the sides of "anti-Googlers Expedia and TripAdvisor.
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Travelport: GDS Code of Conduct out of date, needs level playing field | Tnooz - 0 views
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This article is discussing the issue, that has been there for over three years with GDS in terms of misuse of rates for the services. To avoid this misuse, there was established a Conduct Code for all the players in the market. And currently the European Travel Technology Services Association is trying to review this Code again due to the number of violations, however, most of the stakeholders are saying there were no violations whatsoever.
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Cyber and data security in the hotel industry - PwC Middle East - 0 views
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In the Digital Era, technology is everywhere; people can connect to your company, your employees, customers, providers and competitors through laptops, smartphones and even wearable devices.
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Legal and regulatory problems bring their own special range of issues. Locking horns with regulators, litigants and judges is the last thing that business needs.
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This is a landmark piece of legislation that will radically change our perceptions on how personal data should be handled in business
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The simple truth is that cyber security and data privacy problems can be big news and newsworthiness drives awareness levels
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Cyber and data security emerged to prominence as a massive risk area, due to a series of high profile breaches affecting payment cards
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There is also the economic interest in gaining commercial advantages from the use of personal data. Gaining better customer insights and providing them with personalised services are now recognised by many in the hotel industry as core business goals.
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The purpose of the GDPR is to put people back in control of their personal information and to improve how entities look after personal information while it is in their custody.
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when things go wrong and they are fully aware of the fact that some of the world’s biggest, richest and more powerful entities have been humbled by poor approaches to security and privacy.
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This case has established a need for the development of comprehensive information security programmes, annual security audit cycles and post-incident investigations in the hotel sector.
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they have to do much more to tackle the security and cyber risks they face and to live up to the expectations that society places in them
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People responsible for security and privacy in hotels ought to ask themselves whether their entities have appropriate Visions for desired end states. If not, they should bring together the stakeholders to discuss ways to take things forward.
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In other words, suffering security and privacy failure might be like a cancer, where the harm is hidden from view until it is too late. This returns the focus to legal risk.
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This article is extremely important. I feel like everyone should read it because it goes hand in hand with what we have learned this week in class. The topic of cyber security is something that people need to shift paradigms. This article brings us great points about the digital era we live in. since everything we do in business now a days has to do with technology, it is important to have security and trust in this. With the increase reliance on this technology comes a higher risk. The article brings up that awareness levels of cyber security and data privacy issues are growing at a steady pace. It is extremely important that in the hospitality industry, Businesses think about trust, confidence and brand health and reputation. This highlights the fact that it doesn't matter if security systems are costly, in the long run if something goes wrong that will end up being the most costly. The article mentions that there will be a regulation established by the EU called General Data Protection Regulation (GDPR). The purpose of the GDPR is to put people back in control of their personal information and to improve how entities look after personal information while it is in their custody. In conclusion, this gives companies a competitive advantage.
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shared by angelicamm6 on 25 Sep 19
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https://www.econstor.eu/bitstream/10419/176337/1/Economics_2018-14.pdf - 0 views
www.econstor.eu/...Economics_2018-14.pdf
technology hospitality hotel software business economics green
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(1) "any product, process or service designed with the primary purpose of contributing to remediating or preventing any type of environmental damage"; and (2) any "product, process or service that is less polluting or more resource-efficient than equivalent normal products that furnish a similar utility."
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First, G20 countries must unlock the finance needed to enable the attainment of both Sustainable Development Goals and Paris Agreement commitments. This will require the scale-up of new low-carbon technologies, including promising zero-emission options (i.e., green and blue hydrogen, which offer lower costs and higher performance for sustainable infrastructure projects) as well as carbon capture sequestration and use (CCUS).
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Indeed, to the success of the recommendations will depend on the harmonization of such policies across G20 countries. Such much needed harmonization will not only be beneficial for the G20, but will also promote scale-up and technology diffusion to Asia, Africa and Latin America - not as policy but as a result of investment. To this end, the G20 will need to promote regional, cross-country regulatory packages for investment (Medhora 2016), as well as realign trade and FDI policies towards supporting low-carbon products and processes.
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How Green Is My Hotel? - NYTimes.com - 0 views
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As interest in sustainabilty rises and as more and more people travel, the market for genuinely eco-friendly accommodation is growing.
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2012 marked a milestone in travel and tourism: for the first time, international arrivals topped one billion. There were 39 million more international travelers than in 2011,
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accommodation and activities are estimated to make up 25 percent of all the CO12 emitted by the tourism industry, or roughly 1 percent of the world’s total, according to the Untwo.
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The building has no air conditioning, but relies on a heat pump and triple pane windows to keep the rooms cool, or as is more often needed in southern Holland, warm.
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Motion detectors, daylight sensors and key card readers ensure that electricity for lights and appliances is only on when needed.
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Besides the proper certification, these niche hotels also rely on the eco-conscious travelers to find them. BookDifferent.com, a hotel search engine that donates part of its commission to charity has started listing environmentally friendly hotels.
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European green movement is the fastest in the world. Through some green certifications and people's awareness, green hotel market is increasing. Hence, the green hotel can not only save utility cost but also extend the market by reputation. LEED, GSTC or blue flag are the trends for hospitality. Sustainable tourism can be the only future direction for this industry.
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shared by hui wang on 20 Feb 13
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Cost Controlling in Restaurants - Virbus - 0 views
www.virbusgame.eu/...ost_Controlling_in_Restaurants
evaluation restaurants controlling cost benefits
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Depends on the worst killer in the restaurant profit, in my opinion is the financial analyzing only in the tax day. This managing decision that not summary the financial statement everyday will lead to the confuse cost management and missing the chance for the maximize profit margin. Especially, cost is the most important part for the daily financial analysis. This article talks about how to manage the cost under effective way and make the property working for more net income. For instance, this article introduce about how to pricing the menu depends on the historical selling data and how to make some development and promotion encouragement for the guests loyal consuming behavior under the low-season.
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OPERA system - 1 views
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OPERA offers effective and easy deployment for smaller, independent single and multi-property operations and global, multi-branded hotel chain environments. OPERA Enterprise software solutions can be deployed in any size environment, from a single property with just Front Office to a large, full-service hotel with Sales & Catering, Revenue Management, Spa and Golf and Materials Control.
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This article is a general introduction of Opera system. It is one of the most commonly used system in hospitality industry, especially in hotels. As far as I know, this system is used in basically every five-star hotels in my hometown. We can see from the article that it is helpful to basically all the departments in hotels. This is the system I used during my internship in Intercontinental Hotel Beijing Beichen. The main function of this software for me is to extract reservation information of our banquet and conference rooms. Under the guidance of my supervisor, I learned how to make a Banquet Event Order by this software. It is the common tool we used to get and share information with our colleagues in other department. For example, when I receive a call from a guest and he needs to book a banquet room for wedding ceremony, I click on the book button and our colleagues in Reservation department will know it is occupied by other people if someone else want to book it on that day.
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Hotel Revenue MAnagement GDS Advertising explained - 0 views
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advertise on GDS’s, you have to consider many factors, first of all if you want to target mainly one GDS or spread the investment on three,
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Global Distribution System (GDS) is the largest distribution channel in the hotel industry consisting of over 670,000 travel agent terminals worldwide
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All advertisements appear at the point-of-sale only when specific criteria for the campaign are met.
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This article reaches out and speaks to revenue managers within the hospitality industry. It first introduces the purpose of GDS systems and the factors you should consider when selecting a particular GDS to advertise with. From the information included in this article, it discusses exactly how beneficial advertising can be by including features of the GDS, stating how useful this tool is for the hospitality industry and travel agents, and the large opportunity to build product awareness in order to maximize revenue. Revenue managers can then learn how to purchase advertising and a suggestion of "teaser lines" -text that appears on the travel agents' shopping screen is given. This article ends by providing a description of a standard campaign operates and the criteria it goes by such as the display period, promotional period, city code/airport code, GDS outlet, and other options that may be targeted within searching for travel.
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shared by lderi004 on 21 Feb 18
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Interview. Alexandru Balan (eMenu): How can a digital menu help restaurants - Business ... - 0 views
www.business-review.eu/...l-menu-help-restaurants-135470
menu restaurants hotel software Hospitality Technology
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After five minutes of waiting we got slightly annoyed and started wondering if there isn’t a technology out there that takes care of this problem
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Because of Millennials, what they want and how they want it. Everything now spins around technology, so why not a restaurant menu?
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Here the eMenu lets them have translations in virtually as many languages as they want to, without turning the menu into a tome
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No more paper wasted on small menus that get lost under the furniture and have to be reprinted every week. With this option, the guest can have the full menu on the TV, with dazzling pictures, in any language he wants, having the option to check hotel amenities and services, all whilst having full internet access to verify any tourism related information he might please
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I found this article incredibly interesting, as it is an interview with the co-founder of eMenu, Alexandru. He speaks about how he thought up the idea of eMenu, when he was at a restaurant trying to pay the bill, but after five minutes of trying to call the server and being ignored, he got annoyed; and believed there was a way to fix this. Additionally, he makes great points about why the eMenu is so efficient, such as it being technology based, it is very popular amongst Millennials. He also makes the great point of it being on a tech system, it allows restaurants to have the menu in several language options more conveniently. As well as, it being flexible enough to make changes, such as newly added plates, without needing to reprint several new menus. He then goes on to say, he now looks forward to bringing this technology into the hotel industry, where room service menus can now be available from the TV, rather than in a "small wasted paper menu." All in all, I believe Alexandru makes some very valid points as to why the eMenu should be considered in many aspects of the hospitality industry.
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Hospitality Technology - Three Ways the Hospitality Industry Can Reduce Waste | LIFE FO... - 3 views
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Capturing qualitative and quantitative waste data from waste bills, and the trash itself, enables hotels to build a business case for waste reduction, identify new opportunities for recycling and food waste programs, and target org-wide training programs to maximize diversion
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Waste can fluctuate due to the economy, opening or closing locations, and changes in packaging, so measuring tons of waste generated against a specific metric, such as items sold or people served, can be much more effective.
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Data is the key to turning a sustainability dream into reality – to thinking strategically about both financial and environmental costs and embracing a holistic approach to waste reduction.
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Waste management is a real concern nowadays especially in the hospitality industry whcih is facing waste in many different department within their walls. The Dumpster dive for data, the setting of real benchmarks and the understanding of the local landscape are 3 major ways on how an Hotel can reduce their waste.
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Interesting article. Waste management is a concern. This problem needs a solution, by collecting data will show hotels where the changes need to be made. These are practices that need to be in place to be beneficial for our environment. By placing recycling containers in guests rooms may be beneficial, having them on housekeeping carts could be another avenue to explore. Different solutions will need to be made for all aspects of the hotel. In my opinion, I believe there will be practices in place that will help reduce hotel waste and improve our environment.
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The Impact of Social Media on E-Commerce Decision Making Process - 0 views
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Social Media platforms has radically changed customers purchasing habits. Networking with other users lead to a gathering and sharing of information which then leads to increases in trust and intention to buy. Social Media represents an opportunity to boost brand recognition, increase sales, and promote word-of-mouth communication. This article is separated into two parts; the first discussing theoretical concepts for the growing of Social Media use in recent years, and the second giving point on the key role that social media takes in improving an e-commerce platform. As a theoretical concept, it is believed that social media has a lasting effect on social influence and the trust that consumers have during the purchasing process. This has allowed companies like Facebook to generate mass use through social integration and connecting people with those living around them. For concrete evidence, multiple points attribute the growth in online social platforms. The most successful of these steps has bee the online after-sale service, which allows e-vendors to communicate directly with their customer giving them a chance to witness the attention paid by the e-vendors on their needs and problems. This also allows for customers to rate and review products and services. Social Media has now been shaped to be the ideal place to gain knowledge about brands. So much so that shopping behavior influenced by reading other consumer's comments took place in 46% of all purchasing decisions. The article goes on to give hard data on social networking in emerging markets such as South Asia, Oceania, East Asia and Southeast Asia. It also gives hard data on use of social media in restaurants, with over 82* of all restaurants having some sort of social platform. In conclusion, social media has become a viral phenomenon and learning to manage effectively will lead to an outstanding competitive advantage.
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15 Business Problems That Can Be Solved By Moving to the Cloud - Leaseweb Blog - 0 views
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Your business should have a clear concept of the value (and sensitive nature) of the data that is critical for operations.
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Businesses have access to more data than ever, but storing it can be tricky. While some businesses choose to only store their data on local servers, using a hybrid approach (using both bare metal servers as well as cloud services) can provide a more flexible option for storing data.
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Leaseweb provides access to our partners industry leading solutions, companies that specialize in these areas, so for backup solutions on Dedicated servers, VPS, Apache CloudStack we have partnered together with Acronis & to offer backup solutions for VMware & Private Cloud offerings, Leaseweb have partnered together with Veeam.
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Using this hybrid approach of combining cloud services and local dedicated servers, you can ensure you’re not paying for more storage than you need.
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To CIOs, moving to the cloud is a chance to overcome previous internal limitations and improve their value proposition.
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This risk is reduced in the cloud because you’ll have the built-in support of experienced professionals, and you won’t have to rely on anyone with minimal experience.
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This article talks about how cloud computing can solve many problems for an organization, such as protecting sensitive data and reduced the costs and risks associated with storing it. Some of the advantages include increased security (though many think otherwise), protected data in natural disasters (the cloud provides many back up solutions for data), flexible payment options for storing and protecting data, cost efficiency, creating unique platforms for businesses based on cloud applications, increased mobility of data and operations, increased collaboration capabilities with other employees and sectors of your industry, and increased technical support from cloud professionals.
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Four Benefits of a Reservation System for Your Hotel - 0 views
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This article describes the following four ways that an online reservation system helps a hotel: (1) it saves time and reduces costs; (2) it helps to automate the booking process; (3) it reduces errors that might occur without such a system; and (4) it helps to increase customer satisfaction. In sum, this type of system is very beneficial for a hotel.
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Cybersecurity in Tourism & Hospitality: the urge of protecting customer data - NTG - 0 views
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Organizations in tourism and hospitality have massive databases of personal data nowadays as they ask their consumers to leave their data for better and optimized services.
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Cybersecurity is defined as the area related to computing and telematics that focuses on protecting the computer infrastructure and avoiding all types of threats, which put at risk the information that is processed, transported and stored in any device.
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The accommodation industry is beginning to be aware of the relevance of this topic: if hotels do not manage this issue properly, they lose the opportunity to give the clients the reliability and security they need.
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n many cases, it is the employees themselves who fall into errors that expose the security of the hotel and the privacy of their clients through a lack of cyber security. Incorrectly shared passwords, professional accounts that link to personal devices or the dissemination of internal company information are some of the mistakes employees make. In order to correct these errors and ensure that they do not happen again, training and awareness-raising are the keys.
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Employees must be informed at all times about the correct practices to be followed, thus avoiding making mistakes that in most cases have terrible consequences, both for the hotel and for the customers themselves.
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For the peace of mind of the guests, the hotels should complete constant intrusion tests to evaluate the state of the systems, auditing their security from the point of view of possible external attacks. In order to make an optimal security assessment, it is best to carry out controlled attacks on the systems.
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This paper mainly discusses the importance of network security in tourism and hotel industry. Due to the characteristics of the industry, it is inevitable for hotels to manage and protect their customers' personal data. Therefore, network security is very important for hotels. Then the author analyzes the reasons of the hotel data breach and puts forward solutions. The main approach is conduct network security training for employees and regularly evaluates the system status.
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E-Commerce Innovations With Applications for Hospitality - 0 views
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With a variety of online visitor tracking tools out there, hotels and similar businesses can monitor individual customers when they visit their site, and tailor their offers and recommendations based on their behavior.
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Almost every industry has their buyer personas, and the hospitality industry is no different. You’ve got your once-a-year family travelers, your regular businesspeople, and so on. Once these buyer personas are created, hotels and casinos can tailor their marketing efforts to reach one
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the traveler’s journey is complicated, and can very from person to person. It means that there is much more competition online, and hospitality industries have to compete to get shoppers’ attention
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One such avenue is through retargeting. This is the process whereby shoppers who have visited a website are displayed adverts for that site even after navigating away from it. It can also be employed when a shopper adds a product or service to their cart, but then abandons it before paying.
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With recent advances in 360-degree photography, hotel websites can now offer virtual tours of their rooms and venues. This lets any potential customers to see first-hand (almost) where they will be staying before booking.
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one of the most simple tactics is to use ticker counters to denote how many rooms are available for certain dates, with the number steadily decreasing as they get snapped up. Urgency is a powerful motivator of action, and a countdown is perfect for conveying that.
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Ecommerce is also a great medium for utilizing social proof. This is the leveraging of user-generated reviews and testimonials to convince dithering customers to commit to a purchase. By sharing customer sentiment in emails or on websites at the point of sale, brands can head off any concerns that shoppers might have with authentic testimonials.
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As ecommerce grows ever more popular, online businesses are given more and more options to capitalize on psychological triggers to turn potential customers into sales. There are a number of these available out there, from storytelling, to building a sense of community.
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From retail and finance to construction and agriculture, more and more businesses are embracing the ecommerce boom
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Improved customer experience, targeted advertising, streamlined marketing processes — the benefits for brands are almost endless.
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Ecommerce is opening up new avenues for businesses all over the world across a variety of industries. Hospitality has a lot to gain from adopting new technology and ecommerce innovations. Use smart tech to help you market experiences. And don’t forget to invest in data and personalization to drive up conversion rates.
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Ecommerce is opening up new avenues for businesses all over the world across a variety of industries. Hospitality has a lot to gain from adopting new technology and ecommerce innovations. Use smart tech to help you market experiences. And don’t forget to invest in data and personalization to drive up conversion rates
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commerce is opening up new avenues for businesses all over the world across a variety of industries. Hospitality has a lot to gain from adopting new technology and ecommerce innovations. Use smart tech to help you market experiences. And don’t forget to invest in data and personalization to drive up conversion rates
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Today’s consumers are increasingly demanding a more personalized service in their ecommerce experience.
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London’s Strand Palace Hotel offers their guests such an experience, with the option of navigating through their restaurant, cafe, lounge, gym and more, all without ever even setting foot in the hotel.
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Another innovation offered by ecommerce is selling to segmented buyer personas. These are imagined creations of your most common types of customer, built on consumer data that takes into account how and why they shop with you.
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allowing them to target anyone who abandoned their cart before paying by displaying relevant ads and sending emails with special offers and discounts. By ‘chasing’ consumers as they browse the web, online businesses can ensure that they follow up on any missed sales.
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This article provides a detailed account of the variety of ways that E-Commerce can be used within the hospitality industry. With the advent of the Internet and new and improved technology, it has become much more imperative for companies to remain competitive in this space. From VR to targeting, as well as online tracking, there are a variety of tools that hospitality firms can employ to attract customers via the Internet. As the Internet is the primary resource that people utilize to shop for hospitality products such as hotel rooms, airfare, etc... it is incredibly important for companies to remain on the cutting edge in regards to their marketing online and attracting and retaining customers.
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This article talks about how e commerce is opening up new roads for organizations everywhere throughout the world for many different industries. The hospitality industry has a ton to pick up from embracing new technology and web based innovations such as e commerce. By utilizing such technology, this has helped hotels offer virtual tours, generate more reviews, and create more online businesses by marketing experiences. As applications such as TripAdvisor, Amazon, Expedia and many many more, these have created a more personalized hotel shopping experience and has aided in tracking a traveler's booking journey.
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E-commerce as a standalone concept is one that has revolutionized all business done throughout the world. However, when it comes to hospitality, it becomes more and more intricate. Innovations within the scope of the hospitality industry have made it very easy to track a potential guest and lead them to our resort/hotel/theme park/restaurant, etc. If a guest is looking for a romantic getaway repeatedly on our site, then we can better tailor a search for them so they can enjoy quality time with each other. This is done through the use of what are called cookies. Cookies are small files that are saved on your browser when you first start searching on any given site. These files allow companies to use target marketing and aim at you, knowing what you like. Another great way that e-commerce has evolved for us here in the hospitality industry is that we can now offer our guests virtual reality tours of our rooms and commodities from the comfort of home. This allows us to show off our properties while the guests decide without having to make the trip beforehand.
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Applications today has made the hospotality industry florish. It has given the industry several opportunities such as a better hotel shopping experience, selling to buyer personas, tracking buyer history, and virtual reality tour of the hotel.
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The hospitality industry is faced with numerous responsibilities when it come to the satisfaction of guest. with the tremendous acts of growth within trends it is often difficult for vendors to keep up with the trends. some of the new trends that are being introduced include personalized features which is playing a major role today. Another major trend is now called virtual reality. I think this trend is a great addition to the industry because it allows customers to virtually place the item in their home to see if it fits their style. Also with the pandemic situations with can help with the idea of social distancing .
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The innovations of e-commerce with application in hospitality is becoming a growth trend for this industry. Many more guests are interested in the experience of personalized attractions and the creativity of what brands has to offer. Many merchants are creating a tool that allows the software to remind shopper/guest about what left in the carts to reduce the number of missed sales.
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How to manage risks in tourism? | CBI - Centre for the Promotion of Imports from develo... - 0 views
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A crisis is defined as a time of difficulty or danger and is usually a time when difficult or challenging decisions must be made.
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A Risk Management Process aims to reduce the uncertainties of actions taken during a crisis. It is important to have this is place in advance, so that your organisation is well prepared for unexpected events that may happen in future.
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Analysing risks involves determining the likelihood of a crisis occurring and their possible consequences, from insignificant up to catastrophic. Understanding which possible crisis would have the most negative impact will enable you to decide on the priority course of action.
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Being visible and keeping in touch with your stakeholders is one of the most important factors of risk management, and it must be done on a continuous basis in all stages, before, during and after a crisis.
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No two crises are the same, and some destinations will be more susceptible to particular crises than others. You should carry out a risk analysis, drawing up a list of crises that might happen based on those that have occurred in your region/country in the past and may happen again.
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ou should revisit your website regularly and publish the most recent information about the impact a crisis is having on your destination/region.
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Draw up a list of your stakeholders to get a clear overview, so you can ensure they are included in all correspondence you issue.
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It is really important to date your website communications, so that users can be sure they are receiving the most up-to-date information.
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Crises are often fast-moving; situations tend to be highly changeable and can be volatile. This means that current processes, plans or procedures that you have in place to deal with a crisis should be regularly reviewed and updated. Your plan should be flexible and dynamic, so that you can adapt easily to the changing situation when a crisis happens.
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Once a company is in the middle of a crisis, the first thing to do is to understand the situation as best you can and understand the impact it can have on your organisation. This is a continual process as one of the characteristics of a crisis is that it’s always changing, and the effects on your business will also constantly shift.
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Mitigation refers to the initial actions that the company that is directly in the face of the crisis or emergency needs to carry out. These are the first steps that need to be taken to protect the ones in the immediate line of fire – teams, customers, suppliers, industry partners and finances.
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he mitigation stage of the crisis management could be a very short process or a long, drawn-out process, depending on the immediate effect of the crisis on your business. At the same time, the process to start preparing the business for this particular crisis can be key to the next stages of Response and Recovery.
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The majority of crisis management lies in the response to the crisis. All the preparation you have already done to protect the company and its assets will help you in the response stage.
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It is difficult to know when the Response phase becomes the Recovery phase. However, it is clear that, while you are on the road to Recovery, you should to continue to follow the steps you established in the Emergency Response Plan. As in the previous steps, you should be continuously refining and updating the plan, based on the current situation. Flexibility during the Recovery phase continues to be important. Your organisation may look different following all the changes you may have made as a result of the crisis, and your markets may also have changed.
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Why the U.S. is Terrible at Recycling Electronics | Digital Trends - 0 views
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You may assume America has to at least be on par with the rest of the first world when finding a forever home for computers, phones, and printers, but you’d be wrong.
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The current level and effectiveness of e-waste recycling depends on which state you live in and whether or not you trust locals to “do the right thing.” The hope for improvement sits with congressional reps, state lawmakers, manufacturers, and gadget freaks (yes, you).
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Others go belly up, leaving behind millions of pounds of old gadgets piled in mountainous heaps atop land which has lead levels many times normal.
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You’re probably not screaming into a paper bag about the $20 billion or so of gold that’s trashed in electronics every year worldwide. Precious metals come and go. But if you care about the soil that comprises the land of the brave, you should start thinking about what happened to last year’s smartphone (even if it’s just sitting in the garage).
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This list of reasons isn’t exhaustive, but serves as a solid starting point for understanding the United States’ e-waste dilemma and what can be done.
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Only 25 states (plus Washington, D.C.) have legislation that addresses e-waste recycling. The other 25 don’t have comprehensive programs, and don’t report what happens to the electronics beyond occasional voluntary numbers, says Jason Linnell, head of the National Center for Electronics Recycling (NCER). Federal laws don’t explicitly address e-waste recycling.
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Those millions of old motherboards and TVs consoles rotting in landfills and warehouses aren’t just eyesores. They amount to a massive health hazard. While electronics waste comprises only 2-3 percent of America’s solid waste stream, the lead, cadmium, chromium, and other materials in aging circuitry account for 70 percent of the hazardous material in landfills, according to an EPA report.
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Between 2005 and 2014, single stream recycling programs increased from 29 to 80 percent in American towns and cities. During that same time period, material contamination rates increased from 7 to 25 percent.
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This is not the first Congressional session in which similar bills have been introduced and allowed to die like a first grade classroom goldfish on summer break. SEERA currently sits with the house’s Foreign Affairs Committee. Why is it so tough to pass e-waste legislation?
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As of late 2018, 186 states and the European Union have ratified it and follow its legal framework. The United States has signed the Basel Convention, indicating an intent to ratify, but is the only developed nation that hasn’t actually done so, which
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After the initial Basel Convention was adopted in 1989, many organizations said the treaty didn’t do enough to address the disposal of waste from first world countries into the developing world, and pressed for an update, which eventually became 1995’s Basel Ban Amendment. The tweak — which was attacked by many industrial powers, including the U.S., Canada, and Japan — needed three decades before it was accepted by enough countries to go into effect. In August 2019, Croatia became the 97th country to ratify it, which transformed the updated stipulations into international law in December 2019.
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As a part of the 2003 Waste Electrical and Electronic Equipment Directive (WEEE Directive), the public was guaranteed free recycling services, and conveniently located collection centers. Around the same time, the EU also passed the Restriction of Hazardous Substances Directive (RoHS), aka the “lead-free directive,” which restricts the use of several toxic materials in the manufacture of circuitry and electronic products.
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In Japan, the Association for Electric Home Appliances requires consumers to help pay for the processing of their goods and manufacturers to set up recycling programs. Electronics recycling has been promoted as such a point of national pride — because Japan is both a huge consumer of gadgets and the country has few indigenous precious metals — that there’s serious talk of making the 2020 Tokyo Olympic metals out of recycled materials. An estimated 80,000 cell phones need to be pulled apart and picked over to complete the plan.
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If you’re the compliance officer who has to make sure the company’s used servers don’t wind up getting tossed in an Indonesian landfill, and you won’t have to nervously answer questions in a “60 Minutes” exposé, you probably want to get that e-waste removed by a disposal team with one of these
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That all sounds great until you listen to Puckett, who helped create the e-Stewards protocols. He’s one of several people who took part in the development of R2 for over two years and then refused to continue when the proposed guidelines seemed to be too tainted by lobbyists, including ones at the Institute of Scrap Recycling (ISRI), an organization that favors a free market approach over regulation. Puckett and 13 recyclers created e-Stewards, which describes itself as the “the cleanest, most globally responsible standard for e-waste recycling.” He points out that the R2 certification still allows recyclers to export to developing countries. E-Stewards’ doesn’t. R2 recyclers can drop toxic e-waste in landfills or incinerators in the event of “circumstances beyond their
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The announcer proudly explains e-cycling is a vibrant industry that adds 20.6 billion to the U.S. economy and supports 45,000 jobs domestically, “safeguarding our environment,” along the way.
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Recycling isn’t the only answer for fewer landfills filled with decaying circuits. Chris Wellise, Chief Sustainability Officer for Hewlett Packard Enterprise (HPE), which installs and recovers tech, emphasizes the importance of designing products for longevity, disassembly, and reuse.
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“On average, 85 percent of the environmental impacts can be addressed in the design phase,” estimates Wellise.
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Similar challenges exist for smartphones. Review IFixit’s guide for repairability and you can expect the phones that are easy to disassemble are also easier to refurbish or scrap. In an unusual display of transparency, eco-minded electronics company Fairphone sells spare parts on its site and has visual cues printed on the pieces to help novices figure out where everything goes. In case you’re wondering, it’s possible to make a Fairphone work in America, but most of the company’s sales are in Europe.
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In 2018, Apple gave birth to Daisy, a robot that can disassemble 200 of the company’s phones in an hour — 1.2 million a year. The company has an installation of the machine in Austin, Texas, and another in the Netherlands. Daisy’s supply chain of used products comes from the company’s in-store trade-in program and a partnership with Best Buy.
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Pretty awe-inspiring, right? Keep in mind that Apple sold over 217 million phones just in 2018 and has moved 2.2 billion iPhone units since the product line launched in 2007. The two Daisy divisions aren’t even working at capacity. Apple is willing to license the robot technology so any company can use it to disassemble phones, but none have approached them yet.
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"Maybe it's easy to ignore the huge percentage of vintage gadgets that wind up torched in dicey scrap heaps in developing countries". This article was written on Feb-27-2020. The problem we saw on the old video is still very much a problem now, only bigger.
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This article was super informative in the realm of E-waste. It covered every aspect of the issue and most definitely is relevant in today's world.
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shared by nashalsiddiqi on 21 Sep 21
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City of London calls halt to smartphone tracking bins - BBC News - 0 views
www.bbc.com/...technology-23665490
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The City of London Corporation has asked a company to stop using recycling bins to track the smartphones of passers-by.Renew London had fitted devices into 12 "pods", which feature LCD advertising screens, to collect footfall data by logging nearby phones.
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Mr Memari told the BBC that the devices had only recorded "extremely limited, encrypted, aggregated and anonymised data" and that the current technology was just being used to monitor local footfall, in a similar way as a web page monitors traffic.
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The UK and the EU have strict laws about mining personal data using cookies, which involves effectively installing a small monitoring device on people's phones or computers, but the process of tracking MAC codes leaves no trace on individuals' handsets.
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Nick Pickles, director of Big Brother Watch, said: "I am pleased the City of London has called a halt to this scheme, but questions need to be asked about how such a blatant attack on people's privacy was able to occur in the first place.