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diana morales

Evolution In Travel Agent Industry | PRLog - 1 views

  • The travel industry is growing 23% faster than the world economy and will continue historical growth for the next 18 to 20 years.
  • Years ago, when you wanted to go on vacation, there was only one option. You had to hoof it down to your local travel agency and browse through some travel brochures.
  • Then, a few things happened. First, the airlines decided they didn’t need travel agents anymore and they pulled the plug on agent commissions
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  • Then, the second thing happened. The advent of the internet connection changed the face of travel forever. Information is readily available 24 hours a day about any aspect of travel you can imagine - from luxury yacht trips in the South Pacific to staying at a youth hostel in Europe
  • In the wake of the home-based business revolution, many travel agents have moved their businesses to their homes.
  • The travel industry is growing 23% faster than the world economy and will continue historical growth for the next 18 to 20 years.
  • First, the airlines decided they didn’t need travel agents anymore and they pulled the plug on agent commissions .
  • Then, the second thing happened. The advent of the internet connection changed the face of travel forever
  • Now, there is so much information available to consumers, they’re often left floundering in the sea of travel offers. Travel agents are skilled at cutting through the hype and emotion-driven marketing of suppliers. They have learned how to match travelers with vacations they will treasure.
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    The travel industry has evolved over the past years. In the article it talks about how travel was limited in years gone by and you had to physically sit in a travel agent office in order to book your vacation. They were the only one who had all the information about travel. Then came the evolution of the travel industry and now everybody can book their vacation online with or without the help of a travel agent.
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    The article here explains the evolution of how we used Travel Agents back in the day and how we got to a point where we no longer needed travel agents. Back in the old days if anyone wanted to fly to another country or state, we went thru travel agents so we can get a booked flight and car services etc. Now we do everything ourselves. We find out information on our own and book and print our own tickets. Why? because of the internet. The internet will teach you anything and will give you whatever you are looking for. According to the article , people are overwhelmed in all the information provided by the internet that they cant decided where they want to go or where they want to stay at. So business is coming to travel agents. We feel so busy now and days that we give all the work to someone to do everything for us.
anonymous

Is the GDS Still a Good Investment? | hospitalityupgrade.com - 1 views

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    "While the online marketplace is gaining ground in channel mix for hotels, especially for established hotel companies, the Global Distribution System (GDS) still contributes significantly to hotel distribution revenue-approximately 27 percent, according to TRAVELCLICK's latest eTRAK report. Also, GDS hotel promotions-appearing when agents search the air, car and hotel availability screens within their GDS-continue to have a growing influence on bookings, particularly in today's unsettled economy." The above paragraph is from the very beginning of the linked article. I believe it is a good summary of the topic that follows throughout the article. Global Distribution Systems have always been a must in the industry and have continuously provided hotels with direct revenues. One of the major and most important benefits to using GDS is that it builds reservations through influence. This influence, with the help of marketing, ads, promotions, and special packages, can differentiate your specific hotel and pull customers away from competing markets.
Dalton Draper

10 Ways to Go Green and Save Green | Worldwatch Institute - 0 views

  • Save energy to save money.
  • Unplug appliances when you're not using them. Or, use a "smart" power strip that senses when appliances are off and cuts "phantom" or "vampire" energy use.
  • Use a drying rack or clothesline to save the energy otherwise used during machine drying.
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  • Less gas = more money (and better health!).
  • Plant drought-tolerant native plants in your garden. Many plants need minimal watering. Find out which occur naturally in your area.
  • Save water to save money.
  • Walk or bike to work. This saves on gas and parking costs while improving your cardiovascular health and reducing your risk of obesity.
  • Consider telecommuting if you live far from your work. Or move closer. Even if this means paying more rent, it could save you money in the long term.
  • Eat smart.
  • Skip the bottled water.
  • Think before you buy.
  • Go online to find new or gently used secondhand products. Whether you've just moved or are looking to redecorate, consider a service like craigslist or FreeSharing to track down furniture, appliances, and other items cheaply or for free.
  • Borrow instead of buying.
  • Buy smart.
  • Buy in bulk. Purchasing food from bulk bins can save money and packaging.
  • Invest in high-quality, long-lasting products. You might pay more now, but you'll be happy when you don't have to replace items as frequently (and this means less waste!).
  • Keep electronics out of the trash.
  • Keep your cell phones, computers, and other electronics as long as possible.Donate or recycle them responsibly when the time comes. E-waste contains mercury and other toxics and is a growing environmental problem.Recycle your cell phone.Ask your local government to set up an electronics recycling and hazardous waste collection event. 
  • Make your own cleaning supplies.Join the Million Car Carbon Campaign by purchasing your Earth-Aid kit today.The big secret: you can make very effective, non-toxic cleaning products whenever you need them. All you need are a few simple ingredients like baking soda, vinegar, lemon, and soap.Making your own cleaning products saves money, time, and packaging-not to mention your indoor air quality. 
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    This article talks of 10 simple steps to go green in both a comercial and home cercumstances. Every business can do these steps to make a green company that can be used as a deferenciation point. I have never heard a company say that they make their own cleaning products.
Jia Kim

TSA Begins Security Check Long Before Your Flight -- Security Today - 0 views

  • According to TSA, their goal is to streamline security procedures to all passengers who pose no risk, so before you even arrive at the airport, it is likely that TSA is searching through government and private databases trying to locate information about you.
  • allows the government more authority to use traveler data for domestic airport screenings.
  • it is unknown exactly what information TSA is using to make risk assessments
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  • identify low-risk travelers so that lighter screening can be done at airport security checkpoints
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    This article is about how TSA begins to security check. The goal of TSA is to simplify security procedures to all low risk passengers, so it is likely to that TSA searches through database which is provided by government and others even before the passengers arrive at the airport. In order to do thorough security check, there should be more authority of the government. Actually TSA did not undisclose the information that are using to identify the low risk passengers. However, it can be predicted such as follows; Tax identification numbers, car registrations, employment information,past travel itineraries, property records, physical characteristics, law enforcement information and intelligence information.
danalbert

Keep Our Wilderness Off Of Wi-Fi - The Daily Beast - 0 views

  • Call it LANifest destiny: the sense the Internet should be available, everywhere, from sea to shining sea. The same illness is starting to infect national parks. Last year, the National Park Hospitality Association petitioned the National Park Service, asking it to make parks more smartphone-friendly.
  • Meanwhile, in the spirit of the Wilderness Act, cities could take easy steps to provide a short respite from all that connectivity. Withholding Wi-Fi is easy. Jammers that block cellphone signals are cheap, simple, and effective over short distances. Physical parks could offer outdoor areas where your phone won’t work, and where your computer can’t pick up any kind of Wi-Fi signal. There could also be wireless-free areas of libraries, coffee shops, public squares, and office buildings.
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    This is actually an article touting the benefits of "unplugging" from our 24/7 wired world. The National Park System is notorious for its horrible cell and WiFi coverage. However, with the exception of its use as a safety net, I concur with the author's points. We visit wide open spaces as an escape from the hustle and bustle of our daily lives. Our smartphones still function quite well as cameras even without a signal. At the end of a day of hiking, when we return to our hotels or homes, our phones automatically upload and archive our adventures. In contrast to the rental car, airline and hotel end of our industry, the escapist mindset that we go into vacations with, may actually benefit from a lack of networks in some cases. A visit to a high-end resort (a la Club Med) many times comes with the "benefit" of no phone or TV in the room. If you're going on vacation, then BE on vacation. Use the technology to archive and share the fun, but don't let it interrupt an unforgettable experience.
Jessica Schwec

FIFA and the environment - FIFA.com - 1 views

    • Jessica Schwec
       
      FIFA has been working progressively on green initiatives. The organization has increasingly focused on environmental management at the World Cup with the upmost attention being paid to the 2018/2022 Word Cups beginning with the bid process.
  • Inspired by Green Goal 2006 and by previous experiences with major international events in South Africa, the South African LOC developed a Green Goal programme for the 2010 FIFA World Cup™.
  • FIFA has encouraged and engaged with Local Organising Committees (LOC) in regard to environmental protection since 2005 when the German LOC launched the Green Goal environmental programme for the 2006 FIFA World Cup™.
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  • Issues such as global warming, environmental conservation and sustainable management are a concern for FIFA, not only in regards to FIFA World Cups™, but also in relation to FIFA as an organisation.
  • The LOC for the FIFA Women’s World Cup Germany 2011™ launched the Green Goal 2011 programme in early 2010, building on the experiences from 2006 to expand the environmental project.
  • In assuring its commitment to the environment in the future, FIFA decided to include environmental protection in future bidding agreements, starting with the bidding process for the FIFA World Cups™ in 2018 and 2022. FIFA requested comprehensive information on the activities planned to avoid, reduce and offset the negative environmental impacts of hosting the FIFA World Cup™.
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    FIFA has paid noticeable attention to the environmental impact of the World Cup since the 2006 World Cup and green management has increased with every World Cup since with the biggest plans already staged for years 2018 and 2022. The Green Goal environmental program has been in effect since 2005 when FIFA partnered with Local Organizing Committees (LOCs) in order to champion green initiatives. This program has been adapted for every World Cup since. The program combines the resources of host cities, governmental departments, local environmentalists and international partners. Now, FIFA is implementing green initiatives into the bidding process for 2018 and 2022 by requesting information pertaining to the reduction and control of negative environmental impacts from bidders prior to making a decision on where to host the World Cup. In my opinion, FIFA has adequately worked towards environmental sustainability over the past ten years and has powerful plans to continue and improve green initiatives going forward. Previously, the indoctrination of the Green Goal program in 2005 laid the foundation for green goals and growth. Each subsequent World Cup has relied on a Green Goal program to set and measure environmental initiatives. Also, FIFA has already begun working on the Green Goal for 2018 and 2022 by requiring potential host destinations to incorporate environmental sustainability into the management structure of the mega-event. Management is required to set measurable objectives in six key areas: water, waste, energy, transportation, procurement and climate change. In addition, potential host destinations are required to plan and explain how they will incorporate stakeholders and the community via an Environmental Advisory Board. All of these aspects must be outlined in the bid submitted for consideration by FIFA and will be weighed heavily during the host location decision process.
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    FIFA's decision to use involved green standards as part of the bidding process for World Cups 2018 and 2022 is ingenious. The rigorous standards and expectations eliminate cities that are unwilling or unable to do the research and prep work required for the environmental concerns associated with such a large and prestigious event. However, these same circumstances caused increased competition between the remaining cities and come with some sort of financial cost. The increased competition between potential host cities and the associated higher costs pertaining to the implementation of green strategies may be seen as negatives to involved commercial/government entities and community conservatives. The following comparison explains how this may be so. Companies often design buildings with minimal closets despite having a large need for storage space. The philosophy behind this is "closets don't make money." On the contrary, entertainments space (i.e. Casinos), larger sales floors (i.e. Car Dealerships) and management offices are all spaces in which money is generate and therefore income is maximized by maximizing the "money-generating space" and minimizing spaces (i.e. closets) that do not do so. Similarly, green initiatives guarantee extra expenses and do not generate a significantly increased income. Some entities may view green initiatives as "closets." In conclusion, FIFA is a powerful force in the green initiative campaign. The organization has worked tirelessly the last 15 years to implement and improve environmental initiatives related to the World Cup. Despite the outside chance that a significant portion of the population will view green initiatives as costly non-necessities, I believe that FIFA's Green Goal program will be a success. It provides an expanding platform for each subsequent Word Cup by requiring environmental initiatives to be implemented at the management level and begin at the earliest point possible: bidding.
Yudika Claude

Why Indian hotels are not riding the cloud - The Financial Express - 0 views

  • Though cloud based PMS is gaining momentum in the global hospitality market, it still has a long way to go in India as hotels are hesitant to adopt it.
  • Today PMSs have become more powerful, with features that enhance efficiency, improve control over processes, enable faster delivery of services, and engender guest loyalty. But among the biggest trends in PMS is cloud computing. The introduction of cloud based PMS has revolutionised the hospitality industry globally as it has opened up a vast array of features, allowing hotels to work in a new environment that is highly efficient, secured and technical, and minimises human errors. It also allows easy accessibility anywhere across the world and can be customised according to the hotel’s requirements.
  • despite the benefits, cloud based PMS still hasn’t been able to gain the much needed impetus in the India market. Concerns over internet connection loss and data security are the two consistent arguments against cloud-based PMS.
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  • current internet infrastructure is not yet robust enough to handle the requirement of property system in terms of speed, up-time and minimum delay.” Security is another issue. “It definitely is more viable but less secure as information is literally in an unknown electronic cloud. However, with this technology, access of information has become much easier and larger data can be stored and accessed at any given time,” mentions Apte. Though these are legitimate concerns, hotels need to find themselves a professional, dependable and trustworthy cloud PMS vendor.
  • Centralised PMS is a potential capital cost saving option for any property owner which will help him to minimise the entire project cost. The saving comes through many aspects like hardware cost, data centre space, electricity, air-conditioning, fire suppression cost in data center, etc.
  • emergence of cloud computing has made centralised PMS a reality. Definitely, hotels in the future would opt for a centralised PMS as even today we co depend on each other for information. Making it centralised would mean access to information at any given point for use in any part of the country. A definite time efficient system to opt for
  • As for Holiday Inn Mumbai International Airport, the OPERA PMS system in the hotel offers several modules including housekeeping, reservations and account receivable. “It is well interfaced and connected with the outside world for online reservation from different portals and our own website holidayinn.com
  • There were days when guests would enter the hotel and line up at the counters to get their room and compete the check-in formalities. With our mobile check-in app guests can now check in a day prior, get their allotted room and even complete basic check-in formalities such as ID or passport scan right from their smartphones,” reveals Apte. Another initiative on its way at the hotel is the mobile concierge. Guests would be able to order room dining, get their laundries ordered or even request for a dental kit from their smartphones. “High speed internet, smart TVs, mobile check-in, mobile integrated room controls, etc are some of the factors that each guest highly prefer. Guests even desire internet access and Wi-Fi in the hotel cars and we have provided each of these services. With our PMS solution you can set parameters important to your enterprise. It offers a friendlier user interface, while ensuring easy maintenance, faster updates and greater security
  • Interactive mobile PMS application and self check-in kiosks is going to be the future trend. This will help the hospitality industry to eliminate the fixed desk concept in the lobby area. Self check-in and in-car check-in will help guests to access his room in minimum time after exhaustive office hours and hectic travel
  • With such advancements, the hospitality sector is on its way to become a highly technology oriented sector where manual tasks and services are no longer required
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    This is a great article highlighting the cons of of cloud-based PMS. In India, the infrastructure is not developed enough for hotels to rely on a cloud-based PMS. While the hotel industry is slowly adopting things such as mobile check-in, there is great hesitation to adopt the cloud-based PMS. The Internet in India is not reliable therefore it would not be efficient for hotels to send all their data to the cloud. In the event of an outage, the hotels would not be able to operate. There are also many concerns over data security; Indian hotels are worried about transferring secure information to an "unknown" place. Yet, individualized properties are looking forward to centralizing PMS and perhaps embracing cloud-based PMS in the near future. Only time will tell how long it will take the Indian hotel industry to become more technology oriented. 
Pierre Gourdet

https://www.siteminder.com/r/hotel-distribution/hotel-global-distribution-system/need-t... - 0 views

a global distribution system is a network that links the four vital sectors of the travel industry: airline reservations, car rentals, hotel reservations, and destination activities. It facilitate...

started by Pierre Gourdet on 10 Sep 18 no follow-up yet
dtrak002

Why GDS is Important for Travel Industry Software - 1 views

  • After the deregulation of Airline Industry in 1978, ARS (Airline reservation system) became more important to travel industry.
  • The USP of GDS that it can provide the best holiday packages to your guest on lowest rate, which includes air, hotel and car rental.
  • It is argued by many experts that by the end of 2020, GDS will be obsolete
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  • It is feared that advent of multiple price comparison website could eliminate the need of dedicated GDS for point-in-time prices and inventory for both travel agents and end-customers.
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    The article explains the history of GDS, and how GDS doesn't hold any inventory, but they are held on the vendor's reservation system so if a travel agent approaches Air India for reservation, the GDS can route the travel agent to Air India's computer reservation system in real time. Of course any travel agency should invest in the GDS as GDS can provide the best holiday package to guests at the lowest rate, for a package which includes air, hotel, and car rental. The article also illustrates how important GDS was to the airline industry and how the booking process has changed in the past decade, as we can now book within minutes in the comfort of our home. Before it would take an employee over an hour just to book a single flight for a customer.
swhit133

The Role and Value of the Global Distribution Systems in Travel Distribution - 2 views

http://www.faretransparency.org/wp-content/uploads/2011/01/PhocusWright-GDS-Role-Value.pdf Global distribution system is a computerized network system owned or operated by a company that enables t...

hospitality

started by swhit133 on 06 Sep 18 no follow-up yet
natashacastro

GDS is still the ticket for most agencies: Travel Weekly - 0 views

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    This article summarizes why we wont be seeing a decline of GDS use in the travel industry anytime soon. As stated in the article "nothing beats a GDS model for booking seats on planes". The article suggests that a good GDS agent can ultimately work more efficiently than someone working with a GUI. Another major positive to using GDS is accessibility. A firm can book both corporate and leisure travel from anywhere, as long as internet access is available. In one study 62% of agents said that air content was the biggest draw of a GDS. One agent said that when booking air the GDS system Amadeus gives her a selection of choices in a fraction of the time it takes her clients to see them online. Clearly, GDS systems such as Amadeus and Sabre are saving agents and customers time and money while booking. Another upside to using GDS is that it allows agents to see routes, departures and arrival times which are important because many clients have preferable airports when they travel. The article also says how GDS is more commonly used for air and car rentals instead of hotels. It also gives a look into why Airlines werent a fan of GDS usage. For example, GDS were changing revenue models for airlines because GDSs paid travel agents and it seemed that they were buying loyalty with money from airline fees.
espence13

About Global Distribution Systems (GDS) and Travel - 0 views

  • Global distribution systems (GDSs) are computerized networks/platforms that centralize services and provide travel-related transactions. They cover everything from airline tickets, to car rentals, to hotel rooms, and more. Global distribution systems were originally set up for use by the airlines but were later extended to travel agents. Today, the systems allow users to purchase tickets from multiple different providers or airlines. Global distribution systems are also the back end of most Internet-based travel services.
  • To see how global distribution systems work, take a closer look at one of the largest—Amadeus. Amadeus was created in 1987 as a joint venture between Air France, Iberia, Lufthansa, and SAS and has grown considerably over the past twenty-five years.
  • There's no doubt that global distribution systems will play an important part in the travel landscape for many years to come, but their traditional role is changing and being challenged by all the changes taking place in the travel industry. Two important considerations impacting the role of global distribution systems are the growth of online travel websites that offer price comparisons and the increased push from airlines and other travel service providers to encourage consumers to make bookings directly via their websites.
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  • While such changes will definitely impact the future growth opportunities for global distribution systems, there will continue to be a role for them as they evolve to meet the needs of travel planners, travel websites, airlines and groups of individuals.
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    Global Distribution System (GDS) is a system operated by an organization that empowers automated exchanges between travel specialist organizations for mainly airlines, lodgings and vehicle rental organizations and travel agencies. Travel agencies generally depended on GDS for administrations, products and rates so as to provision travel related administrations to the end consumers. A GDS can connect services, rates and bookings uniting items and services over every one of the three travel segments: i.e., aircraft reservations, hotel reservations, vehicle rentals. The biggest global distribution framework is Amadeus. GDS is not the same as a PC reservations framework, which is a reservation framework utilized by the specialist organizations also known as vendors. Essential clients of GDS are travel specialists both online and office-based to reserve spot on different reservation frameworks kept running by the sellers. GDS holds no inventory; the inventory is hung on the merchant's reservation framework itself. A GDS framework will have constant connect to the merchant's database. For instance, when a travel office asks for a reservation on the administration of a specific carrier organization, the GDS framework courses the demand to the proper aircraft's PC reservations framework. This empowers a travel specialist with an association with a solitary GDS to pick and book different flights, lodgings, exercises and related administrations on every one of the merchants working in a similar course who are part of that GDS network. There's no uncertainty that global distribution frameworks will have an imperative influence in the travel landscape for a long time to come, yet their conventional job is changing and being tested by every one of the progressions occurring in the travel business. While such changes will affect the future development open doors for global distribution frameworks, there will keep on being a job for them as they advance to address the issue
anonymous

Why mobile key is taking over in hotels | Hotel Management - 0 views

  • Adoption of mobile locks in the hotel marketplace continues to rise unilaterally across all segments
  • most magstripe locks are nearing the end of their useful life and the recurring maintenance issues that arise are causing hotels to seek replacement options
  • “Mobile applications that allow a guest to directly access a hotel room provide more convenience and result in improved guest satisfaction,” said Michael Cline, Salto Systems' VP of hospitality sales. “In many cases, the guest can skip the check-in line at the hotel’s front desk and go directly to their room.”
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  • Overall, hotel companies exploring mobile keys are seeking to drive guest loyalty and direct bookings, plus improve efficiency so staff can spend more time offering premium guest services. “With mobile access gaining traction, we sees opportunities to further enhance the guest experience and make their arrival even more seamless by enabling access to parking garages and elevators
  • The biggest challenge involved in replacing hotels locks is the cost and concern over the "future-proof" features of new locks
  • The future of hotel door electronic lock technology is the ability to improve the guest experience and to make hotel operations more efficient.
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    With the success of having mobile locks for our homes and even our cars, it's no wonder hotels are adopting the technology as well. Technology advances quickly, and like any business hotels must do the same, they're constantly refurbishing rooms and implementing new things to better serve their guests and a mobile lock would be no different. Having keys on a guest's phone would improve efficiency for hotel management because they wouldn't need to replace a lost key, and guests would no longer need to wait in a line to check in, just head up to their room as soon as they get there. This allows hotel staff to use that extra time to ensure guests get even better customer service. Mobile keys do possess a few problems in that, unless a guest is loyal to a particular hotel chain or unless they travel a lot, they might be unwilling to download an app just to be able to get into their room. This can be circumvented by designing an app that can do more than just open their room door such as making/changing reservations, making spa appointments, allowing gym/pool access, and being able to call for a bellboy, and getting help from the concierge. While not quite there yet, mobile door locks will let hotels know more about their guests and how to "better manage assets and the workforce with predictive analytics" that could be used to make guests experiences better and more likely to turn them into repeat guests.
Henrique Rodrigues

Expedia tips voice as the biggest disrupter in travel | TTG Asia - 0 views

  • “It is possible that AI will be replacing so many functions but that’s going to take some time. Self-drive cars in the next few years? It’s crazy. I would be the last person driving that car. I really think that voice, near term, is going to have the most impact. You saw the demo – voice is going to change so many things, and it’s just at the beginning, but it’s adoption is going to be enormous and it’s going to affect a whole lot of things.”
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    Expedia Inc. believes that voice command will be the biggest disrupter in the travel industry in the near future. Due to technology advancements in the industry, which Expedia spends roughly $1.3 billion annually, soon customers will be able to book their whole vacation by simply using their voice. Part of the industry would be shaken because as the services get more convenient, then less travel agents would be necessary. I believe part of the problem is optimizing the actual voice commands to actually work. During demonstrations, they always seem to work, but many people have problems using it. I am not a huge fan of using any voice commands, especially to book an expensive trip; however, I believe we will get to a point where the voice commands will be really accurate. I just thought it is ironic that Expedia thinks voice commands will disrupt the travel market, when the company's own existence already did that a few years ago by allowing customers to book their own trips from computers or mobile devices.
Henrique Rodrigues

http://content.time.com/time/specials/packages/article/0,28804,2030137_2030135_2021675,... - 0 views

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    The article addresses a big issue that we are currently facing worldwide, what to do with all the electronic waste? This Time article focuses on 20 different ways that can revert this situation and help to reuse some of the precious metals and parts for future electronic devices. Algae biofuel, thin-film solar power, smart meters, new electric cars, and rooftop wind power are just some of the examples the article shares on how green technologies are already being used to help us make the life on our planet to last longer. Extensive research has been done on many different areas and now it's just a matter of countries and companies to enforce such technologies, in order for us to preserve our natural resources.
asant318

Coca-Cola, Bluetooth let you make personalized drinks - 0 views

  • smartphone
  • new fountain drink machine this weekend that lets you use Bluetooth technology to prepare your drink precisely the way you want it
  • advantage in the hyper-competitive beverage market.
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  • order exact percentages
  • remember your preference
  • customize their creations
  • long-lasting relationships
  • requent and larger purchases
  • not yet activated, features
  • customized drinks using QR codes
  • cumbersome
  • gain insight into what consumers want
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    This weekend at the National Restaurant Association conference Coca-Cola has unveiled a Bluetooth enabled fountain drink machine. The beverage market is highly competitive and Coke thinks that Smartphone ordering could give them an advantage. The previous version of this machine which is installed in 50,000 locations used an app and QR codes for ordering. The new Freestyle 9100 relies on Bluetooth and has other capabilities that are not yet activated including a microphone for voice ordering. This machine will allow guests to customize their beverages and is expected to build more meaningful customer relationships between them and the brand. A stronger relationship could lead to more purchases. Coca-cola will also gain valuable insight on their consumers drinking habits, the original iteration of the machine reported a popular combination of sprite and cherry soda, Coke has now introduced this mix in packaged form. I think that this technology has so far proven that it brings Coke closer to their consumers and simplifying the use process by going from an app to Bluetooth will only make it more accessible to consumers.
Olivier

Amadeus, Travelport and Sabre GDS Systems helping travel agencies grow using OTA model - 0 views

  • GDS is and will remain as the most important channel of distribution for airlines, hotels, and car rental companies alike.
  • Travel agents require the assistance of GDS and it is for the sake of their own profits.GDS serves as direct sellers of the Air Fares travel agents get into an agreement to the GDS and get access to a list of fares what he/she can again sell to the customers.
  • For Years, GDS has been serving the travel industry with reliability, security, speed and accuracy to airlines, hospitality, car rentals and many more. As per IATA study, the future of GDS is very huge and it will create a robust e-commerce platform for the travel industry
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    This is an article about the 3 main GDS in the world and how GDS helps Travel agencies to grow more using an OTA model. It explains the importance of the GDS in the travel industry as well as the possible future for it.
gabybilk

Is the GDS Still a Good Investment? | hospitalityupgrade.com - 0 views

  • Global Distribution System (GDS) still contributes significantly to hotel distribution revenue–approximately 27 percent, according to TRAVELCLICK’s latest eTRAK repor
  •   The survey found that about 25 percent of travel agents worldwide–mostly international agents–are using their GDS platform more often than in the past. Of those surveyed, 70 percent recall seeing GDS promotional messages—up 15 percent from 2007.
  • Survey results also reveal that most travel agents worldwide believe the GDS should offer rate parity: 88 percent of U.S. travel agents and 81 percent of international travel agents said it was very important to see the same rates available on all platforms.
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  • The survey showed that 83 percent of agents offer best available rates (BAR) or promotional rates to customers who have negotiated rates at the time of booking.
  • travel agent use of the GDS to grow significantly.  We anticipate this trend will continue in the future.  The more useful, accurate and visually engaging the information provided by hotel companies in the GDS environment, the more agents will rely on the system to book travel for their clients
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    The article discussed the significance of hotels using the Global Distribution System and how the GDS helps promote and influence bookings.The GDS is basically the main source of booking reservations for a travel agent. The GDS shows all rates and inventory for hotels, airlines, and rental car centers. According to the article, GDS is used mainly by international travel agents, but it is used my travel agents all over the globe. When looking at the GDS, travel agents ted to focus mainly on the rate information it is advertising, usually the BAR rate is what travel agents are aiming to get for their clients. The GDS is relied on heavily by travel agents to offer the best rate to their client, which in return will help them gain more clientele. The more accurate and visually appealing the GDS is, the more the agents are willing to use it.
kaseyfl9568

Global travel distribution: GDS system's role, growth, future outlook - 0 views

  • Global distribution systems have significantly changed the way people traveled and the work of travel companies as well. With GDSs, independent travel agents, travel companies, and online agents have a remote access to airline reservation databases, can place remote bookings (thus automating the booking process), and meet their customer needs by looking the database for the best available offers. Also, GDS systems provide such travel-based technology services as airline information technology products and revenue management tools for hotels, airlines, and car rental agents.
    • ngerv001
       
      Global Distribution Systems have greatly impacted the hospitality industry with pricing information widely available to multiple outlets. GDS ability to share and distribute pricing to OTA's either for hotels or airlines, car rental agents and other outlets. With guests looking for a edge in cheap purchases, GDS is able to provide pricing that is readily available. Technology is constantly evolving to help the consumer and there is no doubt that GDS will continued to be featured/
  • predictions
  • and GDS systems: the future prospects
  • ...7 more annotations...
  • Travel distribution
  • Now the number of online travel sites providing price comparisons is quickly growing.
  • and predictions
  • pushing customers to book their services directly via their websites without any intermediaries,
  • The technology may change and become more customized to client specific needs and preferences such as leisure travel
  • Blockchain innovative technology is another growth perspective for travel distribution landscape
  • Blockchain provides high-security level: it consists of multiple transaction blocks, built according to certain rules and linked and secured using cryptography
  •  
    Everything in life and business today is about how you can make big bigger, fast faster and everything more personalized. This article is giving suggestion about how GDS may evolve in the future to make it more personalized to the buying customer as well as making it more GDS more secure. GDS are starting to price compare with competing sites and businesses are offering incentive of not having service fees if you book directly through them. Where is this leading the GDS systems? Perhaps into the Blockchian technology, where a customer can purchase a token and essentially cash it in when they exchange it for the service being done. This is allowing for more secure transactions of moneys. GDS will never go out of business, but there is always a way someone is looking to make it better, Blockchains may be something of the future trend.
yuqiongliang

Website, GDS and OTA: the right mix in distribution channel investments - Insights - 0 views

  • Here is a summary of the trends in three online distribution channels used in the hospitality industry: websites, Global Distribution Systems (GDS), and online travel agents (OTAs).
  • The Internet has made marketing more measurable and accountable with different metrics and analytics that show the contribution of marketing to the bottom line. The most critical measures of marketing are the customer acquisition cost (CAC) and the customer lifetime value (CLV), which at times can be difficult to understand and quantify.
  • The CAC is the price a hotel pays to acquire a new customer, which can have a significant impact on RevPAR performance and asset value growth. The CLV is a prediction of the value a business will derive from its entire relationship with a customer.
  • ...28 more annotations...
  • CAC = Marketing Campaign Costs/Total Customers Acquired
  • CLV = Gross profit from all historic purchases for an individual customer
  • f managed skillfully, the hotel’s website could yield the lowest CAC and the highest CLV as it permits the hotel to have a direct interaction with the customer which could lead to a long-term relationship.
  • Each online distribution channel plays a different role in the hotel’s marketing program:
  • The hotel website is the most critical marketing tool because it can deliver a message that is both relevant and appealing to the target customer.
  • A responsive web design provides an optimal viewing experience by adapting the website to mobile phones, desktop computers, and tablets. A responsive design is an advantage because a wide range of devices are used to make hotel reservations.
  • This could be a significant advantage for a hotel considering that mobile bookings have increased by 42% in the last two years, accounting for 25% of total bookings made in the Americas, as reported by TravelClick.
  • hotel website that contains relevant, unique, engaging, and accurate information will be able to dominate SEO.
  • Online Travel AgentsThis channel has the highest cost for hotels given the bidding process and the commission structure in place, typically amounting to 15% to 30% of revenues generated.
  • Branded hotels typically have agreements and commission structures in place with different OTAs.
  • Most OTAs feature a pay-per-click sponsor listing through a bidding process that typically ranges from $0.25 to $2.00 per click, depending on the market.
  • Each OTA uses a slightly different algorithm to position and rank hotels in the results screen. Regardless of the OTA used, hoteliers should implement the following techniques to position their hotel with the highest possible ranking:
  • The more information we know about customers, the more we will understand how to attract them to hotel properties. Hoteliers need to understand the electronic distribution environment and develop a comprehensive pricing strategy to maximize revenue and profit. Maximizing profitability can only be possible by extracting intelligence on the day-by-day activity of these channels and analyzing the possible displacements.
  • It is important for hotels to ease the booking process for travel agents by including the right type of information and rates in the GDS, and by keeping hotel information current, including all attractions and points of interest that attract guests.
  • Measuring the distribution channelsDemand360 is a market intelligence tool from TravelClick that provides exclusive information and in-depth reports on projected future demand for a hotel’s specific competitive set.
  • GDS provide pricing, availability, and reservation functionality to a world-wide market of consortia, who can book airline, car, hotel, and other travel arrangements for their customers.
  • Here is a summary of the trends in three online distribution channels used in the hospitality industry: websites, Global Distribution Systems (GDS), and online travel agents (OTAs).
  • The most critical measures of marketing are the customer acquisition cost (CAC) and the customer lifetime value (CLV), which at times can be difficult to understand and quantify.
  • the hotel website reflects and emphasizes the hotel’s image and competitive edge
  • OTAs can boost occupancy in need periods and help diversify a hotel’s client base by introducing guests that otherwise might not have considered staying at that particular hotel
  • the GDS connects hotels with consortia, which are global associations of travel agents that provide hotels primarily with major sources of corporate business.
  • A vanity domain name with an independent website that reflects the hotel’s unique personality can be an advantage for a branded hotel operator to include relevant information about their particular submarket and the property.
  • The advantage of this distribution channel is marketing exposure. If a hotel is incapable of filling certain days using other channels, even higher-cost OTAs would be considered a benefit.
  • GDS provide pricing, availability, and reservation functionality to a world-wide market of consortia, who can book airline, car, hotel, and other travel arrangements for their customers.
  • It is important for hotels to ease the booking process for travel agents by including the right type of information and rates in the GDS, and by keeping hotel information current, including all attractions and points of interest that attract guests.
  • The GDS distribution channel remains an important part of the industry, and it can have a significant impact on the amount of commercial demand captured.
  • Data mining will help managers understand how many room nights are being booked and the typical season and day of the booking, which will in turn help them recognize how to maximize profit from these accounts and avoid displacing higher-rated demand.
  • GDS channel advertising opportunities are also available to increase the exposure of the hotel on the GDS
  •  
    Hotels rely on the information that is accessed through different intermediary systems that give each property information on their customers, as well as insight on their comp set. OTAs play a key role in assisting properties generate revenue, they have different processes in place such as pay per clicks or commissions involved when bookings are made through their websites. Marketing plays a key role in both OTAs and a properties direct website. Websites must be user friendly, easily accessible and have the ability to function on a mobile device. Majority of bookings are made online and and increasing amount are being made through a mobile device. Ensuring that each of these platforms creates a welcoming environment for each potential guest maximizes the chances of them booking.
  •  
    An effective marketing strategy starts with knowing your customers and your goals. it is important to understand how to attract online shoppers, increase conversion rates, and have data mining tools to understand the customer's preferences and booking patterns to be able to develop a long-lasting relationship.OTAs and GDS remain an essential part of the industry, as they provide marketing exposure to a wider range of market segments.
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