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elena zhebrun

IT Investments across Hospitality Industry Rises: Motorola Solutions - 1 views

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    A recent study from Motorola, a part of Motorola Mobility offering business and mission-critical communication products and services to enterprises and governments, finds that IT spending in hospitality industry is increasing, mainly driven by the need to improve guest experience. However, hotel technology managers will face the challenge to convince the top management to approve investment in the latest technology. To overcome this challenge, technology managers need to present the business case for new technology procurement to senior management, according to Karnib The research concludes that smartphones, tablets and mobile applications are the new trends moving into 2012 in the hospitality industry.
Zeng Yue

Lodge Reservation Software provides a better booking system « Hotel Managemen... - 0 views

  • Lodge reservation software allows and helps the lodge owners to find updates of every activity happening in the lodge, related to the departments in the lodge management system. This provides an actual figure and picture of the occupancy and lodge reservation status.
  • Lodge reservation software
  • Being a lodge owner, your main concern would be better reservation facilities for the guests. Often, in the absence of a good reservation system lodge owners loose a good number of guests due to misinformation. Misinformation, here in the lodge management system is mainly concerns with the actual position or status of the rooms in the lodge.
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  • In any case, the automated system of lodge reservation allows the guests to check the status online
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    This article talks about lodge management system, which beyond to a software, is mainly deal with reservation system and the updates of every activity in the lodge, make sure information that guests required is accurate and fast, this article mainly tell about the function of the lodge management system and the different between the earlier lodges.
Panpan Xie

New software product transforming hotel guest experiences debutes in Middle East - 0 views

  • Hoteligence is a cloud-based software platform which helps hotels to increase revenue, offer improved room entertainment, and track and analyse guests’ buying behaviour in order to optimise business performance.
  • Hoteligence is all about offering guests relevant content and services at the relevant time. Guests can choose what and when they want to watch something, and they can choose which channel, which device and in which location in the hotel. We make this possible with great content across all media."
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    A Swedish hotel intelligence organization has chosen Dubai as the location to use a new software product called Hoteligence. This software is about offering guests specific content and services at the specific time. It is a cloud-based software platform that can be operated through TV, iphone, ipad, Android, etc. It offers room entertainment: customers can play Angry Birds, listen to music and connect to social media platforms such as facebook and twitter. This software is also a useful marketing tool which can track and analyze guests' buying behavior. The feedback until now is very good, so I think it is possible to implement Hoteligence to a bigger market and more levels of hotels as this software not only increases the added benefits for guests, but also gives hoteliers a good marketing tool.
TIAN LIU

Hotel software pioneer heads to the Cloud - 3 views

  • When Cloud computing first appeared on the technology horizon, protel realized early on that the future of IT is mobile and in the Cloud. So as early as 2009, protel acquired the first "Cloud clients" for bookatonce, their brand-new web-based property management software (PMS).
  • When Cloud computing first appeared on the technology horizon, protel realized early on that the future of IT is mobile and in the Cloud.
  • Today, already more than 4,000 clients use Cloud solutions by protel. All of them enjoy a newly-won piece of independence because web-based applications can be accessed through an Internet browser on different types of devices regardless of operating system or native language.
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  • Hoteliers who cannot or do not yet want to move into the Cloud, however, do not have to completely forego its benefits. protel offers a continuously increasing number of web-based modules to extend the on-site protel PMS solutions
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    Could computing is the most productivity and advanced toll for collect the information and data analysis. Hospitality industry is based on the information of the guest and data of the operation to improve the their management, so the could computing technology is very needful for hoteliers. Though the article, we can learn something form the Protel hotel software company, that we need to know what are our customer need, so we can get to it and make them satisfaction. How can we know that, data base and information collecting can show us about the experience of the guests lived in hotel, and via this resource we can find the problem and solution more easier, so using the advanced software in hotel operation is very necessary.
Kassandra Baumgardner

Do hotels need to green up, make their guests happy and healthy? | Reuters - 0 views

  • A hotel stay might have once been thought of as an opportunity to overindulge on rich buffet food, multiple luxuriant baths and mini-bar nightcaps, but is the modern business traveller more likely to demand gluten-free breakfasts, in-room yoga mats and a green-energy policy?
  • The initiative will, its proponents hope, help to achieve consistency in the way hotels report their emissions.
  • Farrant said that though he is not yet seeing a sufficient degree of customer maturity or interest in making purchase decisions based around environmental considerations, the initiative "is starting to drive public sector procurement and corporate purchase decisions."
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    Trends in the hospitality industry are changing. Hotels were once considered the place to indulge and splurge a little, but now we are beginning to see hotels change their approach to attracting customers. Properties around the world have begun to make changes that are reducing their carbon footprint, but those changes cannot always be seen by the guest. This means that many guests do not even realize that its happening. Many changes will begin to happen as customers express their concerns more publicly. Surveys are showing that a growing number of guests want to see green initiatives within hotels, and wouldn't mind paying a little more to stay at green hotels. There is work being done to measure a customer's carbon footprint and this knowledge will give hotels some consistency in the way they report their emissions. Although still in its early stages, green initiatives provide great marketing opportunities for hotels, and they are starting to see that they can attract more people through these initiatives. Green Initiatives are will continue to becomes increasingly more popular for guests. As guests continue to become aware of the effects of their carbon footprint they are going to look for ways to help reduce it. One area will be in the hospitality industry. This is a great opportunity for hotels to increase profits, by marketing to this type of traveler.
olaya5

Monscierge Launches New Hospitality Software Application Tool Monscierge | Connect - WB... - 0 views

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    This article talks about new technological initiatives in the hospitality industry. Connect is the new software that will be launched in January 2013 for Androids, and is currently available for downloads on iOS platforms. The purpose of this software is to improve hotels connections to their guests. This software was created by Monscierge with the idea that hotels can keep connection with their guests through smartphones or tablet where guests can get access to all the information about the brand, hotel in a way that suits the requirements of today's tech-savvy user. Through Connect, guests can now communicate their need via chat or voice directly and quickly getting in contact with any department of service that the hotel offer such as housekeeping, restaurant, valet, spa and any other. At the moment, this software is only available at participating hotels. However, guests still have access to the recommendations and travel information in any other hotel. This efficiently allows reliable information at a real-time delivery. "Guests can add their own messages and send them to friends and family through email, Facebook, and Twitter - facilitating the guest's connection to friends and family while providing added exposure for the brand and location." (Robinson. C, 2012)
Siyu Ma

Digital check-in enhances guest satisfaction - 0 views

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    This article introduces a new check-in technology, it will effectively increase guest satisfaction. This new system works by sending a confirmation email to guests with a bar code attached on the day they are scheduled to arrive. After scanning the code using a smartphone or a print out at the kiosk, a prompt asks the guest how many keys they would like and then prints them out. They are then free to go to their room upon completion. Also it introduces the online guestroom selection system used by Hilton Worldwide. Hilton Worldwide has already found success in its attempt to put the check-in process in consumers' hands. Within 36 hours of arriving at a Homewood property, guests receive an echeck-in reminder and a prompt to select which guestroom they'd like to stay in on a virtual floor-plan map. This article points out the digital check-in challenges as well: 1. Ensuring that the global Web platform communicates effectively with the local hotel system is always important. 2. Some training must take place at the operational level. 3. It's very rare that the suite that a guest desires is actually available at the moment they want to book it. This article presents the bright side of online check-in and the effect it brings to improve guest's satisfaction but the challenges remains which makes it difficult to implement vastly. But it could becomes a trend for the future check-in system.
YIZHE YANG

Bartech to Unveil Latest Innovations in Automatic Minibar Technology at Equip... - 1 views

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    Show marks two decades of continued advancement in automatic minibar technology and industry firsts available only from Bartech Bartech, a world leader in automatic profit-generating minibar solutions for the hospitality industry, announced today that it will be showcasing its comprehensive product line at Equip'Hôtel 2012, taking place November 11-15 at Porte De Versailles in Paris, France. In addition to their already extensive selection of customizable automatic minibars designed to maximize revenue and save hoteliers time and money through increased efficiency, Bartech will also be introducing three new product solutions this year at Hall 2 Booth D56. These recent innovations include the energy efficient Neobar, a stand-alone eTray and new web-based minibar management software.
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    Efficient, energy-saving, increase profits, not only is the development trend of the hotel, but the overall trend of the economy. Bartech seize troubled refrigerator consumes high for the hotel industry, which proposed innovation. These recent innovations include the energy efficient Neobar, a stand-alone eTray and new web-based minibar management software. Now only be reflected in terms of technology and design of energy-saving, I believe that the next phase of development will be more evident in the near future, our effort will be put into the research and development of new materials, smaller resource consumption, durable and lasting.
Diya ZHAO

Hospitality Technology EXPO preview - 0 views

  • main benefit is a reduction in maintenance cost and increased flexibility, and who can keep up with their customers' changing technology needs will see the benefits to their future business, Harris believes. 
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      From this aspect, cloud technology may become a good trends in hospitality industry.
  • cloud technology had made operations easier and more profitable for the hotelier
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      To sum up, this article mainly talked about the revolution that cloud computing will bring to hotel sector. Cloud computing technology make operations easier, because hotels don not need to spend a lot of money on managing hardware and software.. The main benefit would be reduction in maintenance cost and increased flexibility. For example, guests can use their smartphone to make reservation not through concierge. A lot of research was done as this area is growing hugely., and someday it will be used widely in all over the world.
Ling Xiang

Software Applications For The Hospitality Industry - 1 views

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    In today's hospitality market, efficient and timely control is determining the industry leaders. Hospitality software's tend to have hotel specific templates, forms, marketing promotions, training programs, menu analysis tools and financial tracking tools. They have many modules like: Hotel administrations, Hotel Front Desk Management, Hotel housekeeping, and Hotel accounting. They can be used in hotels, motels, inns, resorts, hostel, ranch, suites, apartments and bed & breakfast. We can get a lot of benefit from the use of software in hospitality industry like the Hotel Management Software are an excellent way to spend money since it is effective, saves time, provides convenience and avoids things like double booking and other minor mistakes that prove to be hazardous in the long run. And in order to be successful hospitality software should have User Defined Fields for high flexibility; high-quality graphical representation of rooms, and real-time statistics.
hui wang

Hotels Make Advancements in Mobile Marketing. - Wednesday, 12th October 2011 at 4Hoteliers - 0 views

  • 72 percent of business travelers are interested in the ability to view hotels on a map using their mobile devices, an increase of 26 percent from 2009.
  • Work with location-specific sites, like Facebook and Foursquare, to allow your guests to check-in and make comments.  "Participate in the free marketing programs that many of these sites offer such as adding links to your Website and other social media accounts, uploading pictures or offering check-in deals and specials."
  • But remember, mobile devices are constantly changing, evolving and upgrading, so it's essential you stay up to date, too
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    This article is about the mobile network technology (including software and hardware) now playing a significant role in the hospitality industry. Hotels use more mobile technology for their marketing and reservation will come out obviously advantage among the competitors. For example, the Google Maps is growing very fast, and its software on the mobile has become the most popular travelling tool for the users in recent months. People use this software as they ask for dinner recommendations, view maps and turn-by-turn directions. What is more, travelers they can use other software in their mobile to watch proprietary videos highlighting hotel amenities and area attractions. As the mobile network technology is growing so fast today, the hotels should make some revolution for their marketing or booking and reservation system. First of all, the hotel should ensure they have a website for the mobile device which can be smooth and functioned well. Addition, for the marketing department, hotels can offer some discount for the travelers who use the mobile software for booking in advance. Because of the locating function in the mobile, hotels can collect those data in their data house which will be useful to customer data analyzing. What is more, the mobile technology is continuously changing, the hotels should follow the trend, and pay attention for the technology renew which will help to attract more customers.
Krystal Jost

Buffalo hotel launches Verve Living System | Hotel Management - 0 views

  • When a guest enters the room, he or she places the room key into the slot on the KeyCard Switch which then transmits a wireless signal. When in place, guests have complete control over the lights, outlets and the HVAC unit in the room. When removed, the room is designated as unoccupied
  • it also can detect which in-room devices have low battery levels; which rooms have constant occupancy; which rooms have problems with network connectivity; and which are not communicating properly with the hotel PMS and other systems.
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    This article focuses on sustainability and methods in which technology is utilized to conserve energy and waste, while also not hindering the guest experience. Hotels, similar to the Salvatore Grand Hotel, have began implementing systems such as the Verve Living System, by Zeno Controls, LLC, that provide wireless connections to the heating, ventilation, and air conditioning system, as well as the lighting in the guest room. It utilizes sensors to activate such amenities, and enables the guest to enter the room, place their key card into a slot, and it will begin to adjust to the preferred temperature and the preferred lighting levels. Once the key card is removed, such as when the guest is leaving the room, after a very short delay, it sends a signal that verifies the room is unoccupied, and turns off these energy-consuming items in the room. Many guests, when staying in hotels, do not consider turning off their lights or air conditioning when they leave the room, and simply leave everything running. They do not realize the impact this has not only on costs for the hotel itself, but also the impact that it has on energy consumption and sustainability. With the growing awareness of being "green", guests are focusing more and more on conservation, however, they may still be slacking in these areas, leaving things on, being absent minded. This system will allow guests to not have to worry about such tasks, and controls the system of turning these items off for them, adding convenience for the guest who is environmentally conscious. I have personally seen a similar system being used in a hotel room, and thought it was a great idea, and an amazing way to control costs and eliminate waste of resources. It is also very surprising to read that the Verve Living System detects low battery levels, constant occupancy, problems with room connectivity, and rooms that are not communicating with the hotel PMS or other systems. This enables the maintenance team of a hotel to fun
Michelle Munne

High-tech hotels a hit with geeky guests - CNN.com - 0 views

  • the Andaz hotels, guests are greeted by a host bearing an iPad,
  • produce a room key via the iPad en route to the room.
  • keys that unlock the room door when flashed over a sensor
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  • to control audio and video and play files from their MP3 players or laptops through the room's 40 inch flatscreen TV.
  • investing in apps for the mobile market, which allow users to find nearby hotels and check their
  • which allow users to find nearby hotels and check their room rates.
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    Hotels have been lax on keeping up with the technological advances that have come about in the past few years. This article talks about how a few different hotels all over the world are starting to use these technologies to their benefit. Some hotels have hosts greeting guests with an ipad and making room keys etc.. while they have a drink at the bar. Others have given their guests capabilities to play the movies or music they've purchased on their ipad or iphone directly on the room TV as opposed to purchasing movies from the hotel. It seems like hotels are starting to grasp what their guests really want which is quick, paperless and technilogical convenience.
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    Hotels are catching up with the technological advances
YIZHE YANG

Multiview Enterprise .NET n10 Software - 0 views

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    For organizations seeking a solution that easily conforms to their existing operations, Multiview Enterprise .NET n10 offers a flexible, integrated suite of financial solutions. With Multiview Enterprise .NET n10, companies gain superior visibility over corporate data, creating a more effective and efficient organization while still controlling costs; Multiview is one of the most robust yet affordable solutions in the market.
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    For a company, the data of finance is very important. The software is in addition to sophisticated financials, Multiview also offers a robust reporting and analytics environment with the ViewPoint tool. With ViewPoint, companies have access to all corporate data coupled with the ability to drill down to the underlying detail in every subsystem.
Jennifer Mesa

South Florida hotels are tapping new technologies or existing ones to enhance the guest... - 0 views

  • "With the rising use of tablets, smartphones and other devices, the needs of today's modern traveler are changing, making high-performance connectivity nearly just as important as price, location and loyalty programs when selecting a hotel
  • The new suite of products enables hotels and motels to leverage advanced technology from a single provider to improve the guest experience, streamline back-office operations and reduce costs."
  • By the end of 2013, the majority of hotels will have booking engines integrated into their social media channels and mobile websites
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  • ome 48 percent of the nearly 400 global hotels surveyed had a booking engine on Facebook or another social media site, and of the 52 percent that did not, about half planned to add one this year.
marylauren1717

Austrian Hotel First to Feature Rooms with Minimalist Locks | News | Hospitality Magazi... - 0 views

  • VingCard Elsafe, the global leader in hospitality security and part of the ASSA ABLOY Group, has installed the world’s first invisible door lock at the 5-star Hotel Bristol in Vienna. Essence by VingCard is a revolutionary concept in hospitality security, taking minimalist design to the extreme by eliminating all lock hardware on the door. Essence encases all electronic components inside the door itself to make the access devices practically invisible to hotel guests.
  • VingCard Elsafe’s suite of RFID locking systems feature contactless access control via Radio Frequency Identification (RFID) encoded communication and secure anti-cloning software. Additionally, VingCard Elsafe RFID solutions are designed to be easily adapted to Near Field Communication (NFC) technology that is expected to be in widespread use globally within a few years and which will enable travelers to use mobile devices as room keys. Both communication protocols are compatible with Essence by VingCard locks.
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    VingCard Elsafe provides electronic locks, in-room safes, and advanced energy management systems for hotels. At the Hotel Bristol in Vienna, the first invisible door lock has been installed, taking minimalist design to new heights. Without compromising the security of hotel guests, VingCard Elsfae is able to the hide the lock components from the user, allowing for a more sleek door.  WIth the use of RFID and secure anti-cloning software, this solution is designed to be adapted to Near Field Communication technology which will allow guests to use their mobile devices as room keys. Besides aesthetic advantages, Essence by VingCard Elsafe minimizes integrated installation and maintenance. 
Dongyun Oh

Ascenture Hotel Group Attributes Dynamic Growth to Enterprise Accounting Software - 0 views

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    ince its founding as a hotel management company in 2003, Ascenture Hotel Group has evolved into a full-scale development firm with 10 properties in five states and more on the horizon, including a five-star resort in the Dominican Republic. To meet investor expectations and track profitability targets, Moffa relies on Profitvue enterprise accounting and financial planning software from Aptech Computer Systems to calculate and communicate crucial business data on his assets data each day. Ascenture's brands include Hilton, Holiday Inn, and Comfort Suites. One reason his company chose Aptech is because Profitvue accepts performance data from all brands and systems, regardless of flag, and easily creates centralized daily property reports and consolidated financials and delivers them online or by e-mail. Ascenture's move to Profitvue also saves it money. Ascenture has only two people in its accounting office for all its assets. "Aptech creates a more efficient operation so we save about $80,000 in additional salaries," says Joseph C. Moffa, Ascenture president. Moffa's team monitors each hotel's operation against budget with a flexible set of metrics that show property financial health. "Our partners and investors are in business for a profit," explains Moffa. "A hotel is a different investment with a different return than an office building. It is a 365, 24/7 living, breathing business that never closes. We use Aptech to keep our investors and partners informed. I want them to be the smartest owners in the hotel business and understand how we manage their investments to increase value. We use Profitvue reports to show how we manage costs down to the smallest amenities." Profitvue also enables his management team to monitor property performance while they are traveling, explains Lisa Zifer Ascenture's director of operations. "Aptech makes our company and its services portable. We access data remotely us
jingyaoxie

http://www.ebn-pos.com/solution/Hospitality-solution.php - 2 views

This article mainly tells about POS systems have revolutionized the Hospitality industry. The deployment of these systems have decreased service times and increased efficiency of the orders.As a re...

technology hotel hospitality business

started by jingyaoxie on 02 Mar 13 no follow-up yet
Mingxue Jia

Stop, look and listen before investing in hotel tech - 1 views

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    Interesting article! The author appeals hotel managers to stop, look and listen before investe hotel teches. He point that in-room technology makes provide a good experience for the guests however the hotel owner have to pay much and the ROI decreased. In addition the writer notice that the manager should understand the real demands of travelers instead of installing high-end devices in the guest room.
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    No matter in what kind of biz, before we make a decision to adopt new technology, it's better to do a SWOT analysis at first. In the hospitality industry, everything related to the relationship with people. What kind of service will accept by customers and what's the best method to provide are the basic questions need to be answered before take a new investment approach. In this artical, it piont out to be wait and see before tacking a new investment. There are some benifits to do this. 1, save money. 2, get the experience from others. 3, lower risk. No matter what kind of method you take, the basic rule is making decision from customer perspective.
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