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Put a special phone number on your site to see how many calls it is generating.

DIY Call Tracking from Jason Owen at PubCon

"I may have an answer to your questions."

Doesn't this sound hopeful? And you do. Whatever industry you are in, it is fundamentally your duty to understand your market's problems and to figure out how to solve them. The philosophy of content marketing is that teaching prospects about their problems is as important as teaching them about your solutions.

So, if you have some helpful knowledge that helps prospects solve problems, how are you letting them know that you're there for them?

Here are twelve ways to call attention to what you offer. Then you can let the content speak volumes for your solutions.

While this article discusses the bottom navigation bar for andriod apps, we often test "sticky" headers and footers on mobile websites. We call these kinds of tests "lead tophats" and "sticky shoes".

Our tests often don't favor the hamburger menu, so we are always looking for alternatives. This sticky shoe approach has the footer navigation change with context. Given the results, such an approach may increase mobile conversion and call rates for your mobile website.

 @unbounce has provide a post with a double payoff. First, this is a great list of conversion-related stats and, second, a great example of how to design content to be sharable.

The content is sharable for the following reasons: The title contains the call to action "48 Tweetable Stats..." There's something here for everyone The quotes are Twitter-sized for easy sharing in 140 characters Each quote has a call to action in the form of a "Tweet this" link. Every quote So, if you've got something you really want people to share, follow this recipe. For article-style content, use pull quotes and put a "Tweet this" link with each.

These guys are real smarty-pants.

If you run a blog, you'll really enjoy this critique of Jay Baer's Convince and Convert blog by Derek Halpern of SocialTriggers.com. Great ideas include: Simplify your landing pages, make your most imporant conversions most prominent, add a call to action after the comments (I call this a "dripping pan"), and more.

I recommend a kind of social media strategy that we call "Content-oriented" social media. This strategy revolves around creating content and sharing it with your social networks. If it gets shared around, you generate more qualified prospects to your site to convert. Clicks are measureable, which we like at Conversion Sciences. Here are nine errors we make that limits the amount of sharing that goes on around our content. NOTE: In #8, the writer defines six sharing personas. Note that 7 of the 8 prefer email as a tool of their sharing. This is an article on social media. The insinuation is that email is a social media tool. You may know that I call email the largest social network on the planet. Just saying...

What Seth calls a "Use Case" we call Personas in the world of conversion. Otherwise the benefits are the same: understanding your most important visitors, ending bad relationships with poor customers, and getting everyone on the same page.

 @ashocka18 has written an article for designers working on landing pages. In the process Heidi has linked to some very helpful posts.

I was struck by the way she laid out the article, perfect for those of us who scan. Your landing pages should be designed to help scanners find the salient points of your copy... like where the link to my post is.

I especially love the banner images for each topic. Very fun. Boring Call to Action Button Lame Logos Inconsistency Too many fonts Random colors Spacing fails Cheesy stock photos (I call this "Business Porn") Overuse of photoshop effects Icons from everywhere Readability issues Navigation Check it out.

 "57% of customers will abandon a web page if it takes more than 3 seconds to load." This is just one of the interesting factoids found in this heartbreaking infographic.

You'll learn the eight primary factors that cause potential customer to abandon your site.

What is the impact of reviews on the purchase decision? It's in there.

Finally, discover what website factors make buyers buy more.

Then, have a conversation with us to find out how to harvest more revenue from your site. Your first call is free.

 "57% of customers will abandon a web page if it takes more than 3 seconds to load." This is just one of the interesting factoids found in this heartbreaking infographic.

You'll learn the eight primary factors that cause potential customer to abandon your site.

What is the impact of reviews on the purchase decision? It's in there.

Finally, discover what website factors make buyers buy more.

Then, have a conversation with us to find out how to harvest more revenue from your site. Your first call is free.

 @smexaminer While images are important for social media to help break through the noise, they are also very important on our landing pages, home pages and other web pages.

Unfortunately, we often resort to what I call "business porn" in my book. Business porn includes stock photos of multi-racial smiling people, of graphs going up and to the right, and of cheerful women with headsets.

So if you are struggling with what to use for visuals on your site or in your emails, here are 26 excellent ideas. 

 @TheGrok (Bryan Eisenberg) is one of the founders of the performance marketing movement -- we've called it conversion marketing. He has the cred to ask the hard questions. In this very impactful article, he asks "Really, is this so hard to do?" of the email marketers whom he sees as "broken."

These examples should leave you with a feeling of, "Oh yes. I get it now."

That can be a very valuable feeling.

I'm giving away free copies of my book Your Customer Creation Equation: Unexpected Website Formulas of The Conversion Scientist. There are no strings attached.

Starting December 15 and running through December 19th, my book will be completely free in the Amazon Kindle Store. Just click on "One Click Buy" during the promo dates, and it'll be delivered right to your Kindle free of charge.

Don't have a Kindle? Never fear. You can read it on the Amazon Cloud Reader on your computer, or through the free Kindle App available for your Smartphone or iPad.  

  So what is this book I am offering for free? It's called The Customer Creation Equation: Unexpected Website Formulas of The Conversion Scientist™. It gives readers the foolproof formulas to creating a website that not only gets the right traffic, but converts that traffic to customers, returning customers and advocates.  

Some of the great things you'll learn in this book:

- Identify the unique customer creation formula for your site. - Set up your own digital conversion lab to measure your progress. - Develop landing pages for your site that actually deliver. - Charge your marketing "batteries" to reduce your advertising expenditures. - Communicate authoritatively with designers, developers, and executives.

So please, do not buy this book.  

Go over to the Kindle Store and get your copy absolutely free. Your website will thank you for it.

@_EricElliott makes a strong case for choosing Web apps for your mobile users over deploying native apps through the app stores. We can add to this that AB testing Web apps (Elliott calls them progressive web apps) is easier with the tools we have. Many advanced tools don't yet support native applications.

However, responsive web designs aren't enough. You should still put the effort in to craft a mobile-centric web app, as if you were developing a native app.

Machine learning, which we call "machine earning" is going to transform our industry.I'll

We have begun using machine learning to optimize client websites. We call it "machine earning". I think that this is going to be common within a year or two. So I was pleased to find this excellent summary that explains machine learning so well.

We often talk about the power of the thank-you page. Once someone has purchased from you or signed up with you, a psychological effect called "Likeing" takes hold. The person likes you more for no other reason than that they chose you.

So, you must be good.

We recommend that you ask for social shares on the thank you page, ask them to upsell on the thank you page, and sign up for email on the thank you page.

Here is another great thing to ask for: Feedback.

We test the content of header and footer bars on mobile websites--we call them stickies--and this includes the use of the hamburger menu icon. It doesn't always work well.

For apps and mobile websites alike, "an app's popularity is determined more so by user engagement and retention rather that its App Store ranking."

Key to the many strategies included in The Customer Creation Equation (due out this Spring) is the use of content to charge and discharge marketing "batteries." These strategies involve writing what author Kathryn Aragon calls "Bait Pieces." While I don't see my customers as dumb fish, her process is right on.

Remember: to market on the Web you have to create a Markishing Department, part marketing, part publishing.

Video has a relatively small part in my book, so I wanted to give you some more depth with this article by Joe Watson.

One of the things that freezes us when we're going to do video is the question, "what will we do?" From a conversion standpoint, the question is, "what will we test?" This implies more than one version of a video. There are ways to cut a video to test for length, style and focus, but testing implies multiple treatments. That's why we've been offering a video piloting service called Video Science.

Storyboarding may be the thing that gets you past considering. I know it works for me.