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Call centers now brining in social media services - 0 views

As per the planning of call centers and BPO companies in the Philippines, the telephonic help desk support services will now include social media services so that those who wish to use social media...

Call centers now brining in social media services

started by Emenac Incorporated on 26 Dec 12 no follow-up yet

Emenac welcomes SocGen, UBS and RBS to the world of outsourcing and cost-cutting - 0 views

Emenac welcomes SocGen UBS and RBS to the world of outsourcing cost-cutting

started by Emenac Incorporated on 26 Dec 12 no follow-up yet

IT Outsourcing graphs in the UK go down still remaining better than other sectors - 0 views

A research led into the subject found out that in 2010, the total outsourcing from UK's IT sector was just worth £199bn as opposed to £207bn. This accounted for 7.4% of the total production of the ...

IT Outsourcing graphs in the UK go down still remaining better than other sectors

started by Emenac Incorporated on 26 Dec 12 no follow-up yet

Economical concerns bring about need for increased outsourcing of financial services - 0 views

While the debate of outsourcing versus improvement of technology has taken a rise in Australia, the CFO of NSW Planning and Infrastructure Department, Stephen Payne, says that "cost reduction won't...

Economical concerns bring about need for increased outsourcing of financial services

started by Emenac Incorporated on 26 Dec 12 no follow-up yet

Healthcare outsourcing to earn $1 billion of the Philippines in the next 4 years - 0 views

According to Juanloz Botor, the president of HIMOAP (Healthcare Information Management Outsourcing Association of the Philippines) says that the growth of healthcare outsourcing has projected from ...

Healthcare outsourcing to earn $1 billion of the Philippines in next 4 years

started by Emenac Incorporated on 26 Dec 12 no follow-up yet

With President Obama having won the elections, Emenac Inc. announces high hopes for the... - 0 views

Until 2010, President Barack Obama did not seem to have any issues with outsourcing and was actually, aiding the practice inside the country. By the end of his first term though, he went crucially ...

With President Obama having won the elections Emenac Inc. announces high hopes for offshore outsourcing

started by Emenac Incorporated on 26 Dec 12 no follow-up yet

New risks facing BPO companies with growth and development - 0 views

New risks facing BPO companies with growth and development

started by Emenac Incorporated on 26 Dec 12 no follow-up yet

Filipino outsourcing industry announces its support for American businesses and economy - 0 views

Up till now, the ongoing debate of President Barack Obama and the opposition leader Mitt Romney was often the headline of the day. This debate was about the outsourcing policy that was America was ...

Filipino outsourcing industry announces its support for American businesses and economy

started by Emenac Incorporated on 26 Dec 12 no follow-up yet

Social media; the new way to get customer support services - 0 views

While telephonic services have long been the way to report complaints and interact with customer care programs, with changing times, this is also changing rapidly. In Indonesia, people have now sta...

Social media; the new way to get customer support services

started by Emenac Incorporated on 26 Dec 12 no follow-up yet

South Africa becomes a prominent player in the world of outsourcing - 0 views

The Western Cape CEO of Department of Trade and Industry, Gareth Pritchard, has said that South Africa is fast attracting businesses that are interested in offshore outsourcing with the help of int...

South Africa becomes a prominent player in the world of outsourcing

started by Emenac Incorporated on 26 Dec 12 no follow-up yet

Why Have a Virtual Receptionist? - 0 views

Emenac Incorporated on 20 Nov 12

Business owners take all possible steps to ensure customer satisfaction. One of the most successful and recommended strategies in this regard is to begin with a virtual receptionist service. This service brings in extra representatives for a business and eases the lives of the customers. When the customers have questions or queries to be answered or any problems to be solved, they try to reach the authoritative body telephonically and it is not uncommon for them for not having to been able to do so. This is where the need for virtual receptionists comes in. Virtual receptionists are basically persons who work for the customer support but do not work from the office or any specified location.

<div class="cArrow"> </div><div class="cContentInner">Business owners take all possible steps to ensure customer satisfaction. One of the most successful and recommended strategies in this regard is to begin with a virtual receptionist service. This service brings in extra representatives for a business and eases the lives of the customers. When the customers have questions or queries to be answered or any problems to be solved, they try to reach the authoritative body telephonically and it is not uncommon for them for not having to been able to do so. This is where the need for virtual receptionists comes in. Virtual receptionists are basically persons who work for the customer support but do not work from the office or any specified location.</div>

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Tasks that can be handed Over to Virtual Assistants - 0 views

blog.emenac.com/ded-over-to-virtual-assistants

Virtual assistants outsourcing Business process outsource Offshore call center Services

shared by Emenac Incorporated on 20 Nov 12 - No Cached

Emenac Incorporated on 20 Nov 12

Today, the trend of hiring virtual assistants has grown to quite an extent. While business owners are increasingly coming up to outsource tasks to virtual assistants, it is important to know what tasks can exactly be given to these assistants. This is how a business would be able to make the best out of outsourcing and focus on the remaining tasks to ensure the best of results. One of the areas, which the virtual assistants best work for, is research. Any kind of a research work can be outsourced to virtual assistants from speech writing to simple fact checking.

<div class="cArrow"> </div><div class="cContentInner">Today, the trend of hiring virtual assistants has grown to quite an extent. While business owners are increasingly coming up to outsource tasks to virtual assistants, it is important to know what tasks can exactly be given to these assistants. This is how a business would be able to make the best out of outsourcing and focus on the remaining tasks to ensure the best of results. One of the areas, which the virtual assistants best work for, is research. Any kind of a research work can be outsourced to virtual assistants from speech writing to simple fact checking.</div>

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Top Reasons Why Restaurants should offer Order Taking Services - 0 views

Emenac Incorporated on 20 Nov 12

The trend of ordering food is common place all around the world. Today, food has become a commodity that is extremely frequently ordered and its business is at times, more dependent on orders than on dine-in or takeaway. This is because food is now needed not only in homes but also at large in offices and since the trends have changed a lot, people no more have time to go out and buy stuff. They therefore prefer picking up the phone and ordering what's on their mind. Telephonic shopping is becoming a norm in many other areas too but the way it has taken over the food industry, nothing else has.

<div class="cArrow"> </div><div class="cContentInner">The trend of ordering food is common place all around the world. Today, food has become a commodity that is extremely frequently ordered and its business is at times, more dependent on orders than on dine-in or takeaway. This is because food is now needed not only in homes but also at large in offices and since the trends have changed a lot, people no more have time to go out and buy stuff. They therefore prefer picking up the phone and ordering what's on their mind. Telephonic shopping is becoming a norm in many other areas too but the way it has taken over the food industry, nothing else has.</div>

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How Risk Management is Shaping Up? - 0 views

Emenac Incorporated on 20 Nov 12

Due to the challenges that the business community is now facing and the change that the world has seen since the global economic crises of 2007, risk management is now becoming a prominent entity in all industries. Back in the day, it was a back office service but has now turned into a mainstream entity. The strategy, if formulated, beings about amazing ways overcome the crises and problems. Even turning the strategy up into a mainstream entity from a back office service is not easy enough but this can be done with ease. Earlier, or until the economic downfall seen in 2007, risk management was considered to be nothing more than a necessity of fulfillment and the main track on which a business would rather be run.

<div class="cArrow"> </div><div class="cContentInner">Due to the challenges that the business community is now facing and the change that the world has seen since the global economic crises of 2007, risk management is now becoming a prominent entity in all industries. Back in the day, it was a back office service but has now turned into a mainstream entity. The strategy, if formulated, beings about amazing ways overcome the crises and problems. Even turning the strategy up into a mainstream entity from a back office service is not easy enough but this can be done with ease. Earlier, or until the economic downfall seen in 2007, risk management was considered to be nothing more than a necessity of fulfillment and the main track on which a business would rather be run.</div>

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Knowing the Essential Areas of Business Development Consultancy - 0 views

Emenac Incorporated on 20 Nov 12

In recent years, the companies and firms giving business development consultancies have grown at large. Researches and studies have shown that with the increasing number of such companies, the newly established businesses are apparently open to more choices but caution needs to be taken. Many of such companies are not as large as they promote themselves and range from smaller to self-employed, one-man consultancy firms that can neither premise time nor funds and are giving consultancies based on prior knowledge rather than professional knowledge and these are the firms that one needs to be careful of. For a consultancy firm to be successful, reliable and productive enough for modern-day business scenario, it is important to have proficiency in the following areas:

<div class="cArrow"> </div><div class="cContentInner">In recent years, the companies and firms giving business development consultancies have grown at large. Researches and studies have shown that with the increasing number of such companies, the newly established businesses are apparently open to more choices but caution needs to be taken. Many of such companies are not as large as they promote themselves and range from smaller to self-employed, one-man consultancy firms that can neither premise time nor funds and are giving consultancies based on prior knowledge rather than professional knowledge and these are the firms that one needs to be careful of. For a consultancy firm to be successful, reliable and productive enough for modern-day business scenario, it is important to have proficiency in the following areas:</div>

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Making Outsourced Lead Generation Process a Successful One - 0 views

Emenac Incorporated on 20 Nov 12

When talking of outbound sales or lead generation, the most important thing that comes to one's mind is the team. On the team, not only the progress relies but also the budget does and since outsourcing cuts the costs to half and saves a great deal of time, it is indeed, an excellent option to go for. It shifts the marketing stagey from a non-core and time consuming task to rather practical and productive tasks and this brings the money to the best of usage. Lead generation is one such service that works wonders if outsourced. It not only helps build contacts but also successfully ends up closing sales, thus benefiting the business at given time as well as in the long run. However, just beginning with it would not do and there is a certain way of going about it and it is only through a proper planning that outsourcing lead generation can work out well for a business. Here are a few steps that business owners might want to consider or take care of as they fall into an alliance of outsourcing lead generation process.

<div class="cArrow"> </div><div class="cContentInner">When talking of outbound sales or lead generation, the most important thing that comes to one's mind is the team. On the team, not only the progress relies but also the budget does and since outsourcing cuts the costs to half and saves a great deal of time, it is indeed, an excellent option to go for. It shifts the marketing stagey from a non-core and time consuming task to rather practical and productive tasks and this brings the money to the best of usage. Lead generation is one such service that works wonders if outsourced. It not only helps build contacts but also successfully ends up closing sales, thus benefiting the business at given time as well as in the long run. However, just beginning with it would not do and there is a certain way of going about it and it is only through a proper planning that outsourcing lead generation can work out well for a business. Here are a few steps that business owners might want to consider or take care of as they fall into an alliance of outsourcing lead generation process.</div>

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Outsourcing Becomes the Safe Way for Financial Services Industry - 0 views

Emenac Incorporated on 20 Nov 12

While it is the right of every firm and business to select the best path for it to work on, outsourcing has been a popular strategy in recent times that has been taken up by many. Nonetheless, this very fine strategy often meets problems on the industry level as a few players enter into the path to create restrictions and problems but since this is a norm, it does not have to be afraid of. Outsourcing of financial services is one task that is no alien to such conditions but with the increasing trend of outsourcing, things are now becoming safer in this regard.

<div class="cArrow"> </div><div class="cContentInner">While it is the right of every firm and business to select the best path for it to work on, outsourcing has been a popular strategy in recent times that has been taken up by many. Nonetheless, this very fine strategy often meets problems on the industry level as a few players enter into the path to create restrictions and problems but since this is a norm, it does not have to be afraid of. Outsourcing of financial services is one task that is no alien to such conditions but with the increasing trend of outsourcing, things are now becoming safer in this regard.</div>

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Some Great Moves to Find the Right Job - 0 views

Emenac Incorporated on 20 Nov 12

Today, job hunting can be a fairly difficult task. In order to know why, one needs to know the situation out there and find out the statistical records of today's era. It is known to all that since the global economic crises struck the world in 2007, things have never been very good. Bureau of Labor Statistics has recently found out in a research that at present, around 14 million people in the world are jobless and this number is twice as much as it was back in the December of 2007 when the crises had begun. Even though the number of jobless people has fallen to 9%, it still remains high compared to historical records.

<div class="cArrow"> </div><div class="cContentInner">Today, job hunting can be a fairly difficult task. In order to know why, one needs to know the situation out there and find out the statistical records of today's era. It is known to all that since the global economic crises struck the world in 2007, things have never been very good. Bureau of Labor Statistics has recently found out in a research that at present, around 14 million people in the world are jobless and this number is twice as much as it was back in the December of 2007 when the crises had begun. Even though the number of jobless people has fallen to 9%, it still remains high compared to historical records.</div>

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Five Ways to Add Potential Customers into Loyal Clientele - 0 views

Emenac Incorporated on 20 Nov 12

Working for outbound sales might not be a very simple task but if it works out well, it can be amazingly fruitful. Back in the day when it first started, not many professionals were available to handle this task well and hence, business owners never considered it to be anything useful. With time however, it was realized that outbound sales actually work wonders in turning the prospects into customers and hence, increasing the profits. Therefore today, more and more businesses are coming up to make use of this service.

<div class="cArrow"> </div><div class="cContentInner">Working for outbound sales might not be a very simple task but if it works out well, it can be amazingly fruitful. Back in the day when it first started, not many professionals were available to handle this task well and hence, business owners never considered it to be anything useful. With time however, it was realized that outbound sales actually work wonders in turning the prospects into customers and hence, increasing the profits. Therefore today, more and more businesses are coming up to make use of this service.</div>

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Five Tips to Enhance Prospect Engagement in Telemarketing - 0 views

Emenac Incorporated on 20 Nov 12

One of the major things to look into is to engage the prospects into the phone call during a telemarketing campaign. Be it for appointment setting, sales or lead generation, the call has to be engaging for the prospect or success can never be met. Making phone calls and reading out a written speech like a robot would just not do and hence, it is important that the agent knows all the techniques of engaging the customers into the phone call so that the best can be made out of the call. Telemarketing is not an easy task and yet, it is not so unsuccessful but with little mistakes, achieving success with telemarketing becomes a bit difficult. There are several tips that can help the agents successfully engage the prospects into the phone call and make the best out of the telemarketing service, keeping the money from going wasted.

<div class="cArrow"> </div><div class="cContentInner">One of the major things to look into is to engage the prospects into the phone call during a telemarketing campaign. Be it for appointment setting, sales or lead generation, the call has to be engaging for the prospect or success can never be met. Making phone calls and reading out a written speech like a robot would just not do and hence, it is important that the agent knows all the techniques of engaging the customers into the phone call so that the best can be made out of the call. Telemarketing is not an easy task and yet, it is not so unsuccessful but with little mistakes, achieving success with telemarketing becomes a bit difficult. There are several tips that can help the agents successfully engage the prospects into the phone call and make the best out of the telemarketing service, keeping the money from going wasted.</div>

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