Call centers now brining in social media services - 0 views

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#1 Emenac Incorporated on 26 Dec 12As per the planning of call centers and BPO companies in the Philippines, the telephonic help desk support services will now include social media services so that those who wish to use social media for interaction can use that versus a telephone. Since social media websites and platforms are increasingly becoming important to people, spreading news on them is easy and fast. Thus to stop this from happening and save the business's image, social media is now going to be used for help desk so that customers can reach help lines as per their convenience. Read more...http://news.emenac.com/call-centers-now-brining-in-social-media-services/
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