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An OCS (Online Charging System) has become an integral part of telecom billing as it allows for both event based and session based charging in real time. It calculates charges for a particular call on the basis of CDRs (Call Data Record) and updates the result on the billing system. This telecom charging system is capable of handling account balance of subscribers, ensuring credit limits and authorizing resources on the basis of transactions.

If you're ready to take your telecom business into the future, an OCS is the core of any telecom billing operations. But when you look for an OCS, you will discover that there are many choices out there. So we have provided with you some important things to look for when you want to choose the right online charging system for you and for your company.

Vcare Charging System lets the operator realize and create new opportunities. The OCS system helps an operator enhance his billing operations and allows him to bring in new customers by offering reliable services. Vcare listens to all your requirements.Adds value by customizing services to meet your requirements and trains its employees to help you deliver betters services, so you can achieve your business goals.

Core telecom operations are complex. Even more complex are the operations related with billing and tracking of day-to-day customer interactions with the system. Given the requirements of modern-day customers, the challenges a telecom entrepreneur faces are immense and it is tough to streamline the workflow by employing basic methods.

Our OCS system helps an operator improve his billing operations and lets him attract new customers with better offers and reliable services. | What...

Core telecom operations are complex. Even more complex are the operations related with billing and tracking of day-to-day customer interactions with the system.

The OCS calculates usage based on CDRs and updates the result on the billing system. By charging all services in real-time, the OCS ensures that there is no revenue leakage in your telecom billing.

Procuring an online charging system for your telecom business is a big decision. Always analyze 'what it can do for your business' by logically dissecting its various functionalities and their relevance to your operations.

Bhopal, India: While the 108 ambulance service already has a call center, other ambulance services such as Janani Express ambulances and Deendayal Mobile Hospital scheme will also be added to it. Along with these, the ambulances of private and government hospitals will also be added to the call center.

If your MNVO wants to have any chance of success, you need to have an excellent OCS to charge your customers accurately and regularly. One of the biggest hurdles that MNVOs face is the fact that they are constantly having to prove their worth. People are still used to working with bigger telecom companies and might be suspicious of an MNVO. Those of us who operate in the space understand that MNVOs are the wave of the future, but some of your customers are still skeptical. That's why it's so important to make sure that your billing is on point. Otherwise, you'll look like an amateur and run the risk of losing customers!

When a customer receives a bill that he did not expect, it is called a bill shock. Too many bill shocks and you, as an operator, risk losing your customers.

To accommodate the emerging requirements in the telecom industry, an OCS system serves as your best option. A quality OCS can help you launch innovative plans and offers while at the same time provide complete convergence in billing.

The OCS is equipped with important features like identification of subscriber, customer and service. It also tracks the usage of service and keeps all the records of services delivered in operators' billing database. Due to its importance in telecom billing, it is also referred as the real-time heart of BSS.

Businesses today, largely take help of phone services to keep the callers entertained while the managers and core teams are busy elsewhere. While live answering services are amazingly popular, the IVR technology is also becoming common. While live answering services use human handling, an IVR system uses a computerized voice which leads the callers to the point where they want to get and does not take in a human response until the right extension has been reached. Like the traditional human controlled services, IVR systems can also work for 24/7.

Nowadays, telecom operators are willing to do whatever it takes to stay ahead of the competition. As customers become smarter with each passing day, it is not easy to lure them towards one's products or services by relying on obsolete telecom billing solutions. Also, it is not simple for telcos to stop using their legacy solutions and make a quick switch to modern billing. This is why it is essential to make use of a hybrid solution like a cloud-based online charging system telecom.

Major telecom operators have found a solution to these problems in the form of a magic wand that goes by the name of Online Charging System (OCS). This amazing yet under-utilized software can handle subscribers' account balance and perform a number of operations without breaking a sweat.

The telecom industry is growing in leaps and bounds, and if you want to be on the cusp of all of the new innovation, it's time to consider starting your own MVNO or MNO.

Employ Convergent Real-Time Billing System to ensure transparent billing and evoke customer trust in your services. Our real-time OCS allows for real-time charging of transactions at a centralized location.

New innovations like convergent billing by employing an Online Charging System (OCS) has worked like a charm. However, there is still room to grow in this field as a storm of new technologies is beckoning.