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Jakarta, Indonesia: Surveys and researches have revealed that the customer support program in Indonesia is now going over social media. People have begun using social media websites to enter complaints and vent their disappointments alongside using the agent phone services at large.

Manila, Philippines: Call centers and BPO companies are now thinking to integrate social media services along with the traditional telephonic services. According to them, this is important because social media is now becoming important for people and is much in use. Thus, it would work wonders as help desk support.

Emenac has contributed greatly against the uncontrollable spread of Dengue fever in Pakistan and continues to serve for this matter. Its Social Participation Department has been actively running campaigns for aid and awareness and has once again, come out to lend its services. Natural disasters, crises and outbreaks of epidemics can strike any nation at any time and whenever any such thing has been faced by Pakistan, Emenac has always been at the forefront in helping out those in problem. The spread of dengue fever is one of the worst things that Pakistan could ever face. Each year in the summers, when mosquitoes in this third world country are almost everywhere, hundreds of people die of dengue and according to a few studies; the intensity of this fever is increasing year by year. By far, no successful solution has been invented for this epidemic but whatever the sprays are available, Emenac has worked a great deal in covering as many areas with them as possible.

Adherence of the agents matters a lot when it comes to running a contact or call center successfully. This is closely linked to stress management and is an issue which needs to be addressed. If the agents begin spending al lot of time away from the desks or in activities such as social networking while apparently on desks, it can cause inbound as well as outbound services to reduce in quality and hence, for the contact center to close down eventually as the client businesses would drift away. In order to avoid this, owners of contact centers need to work out a few things.

Emenac has contributed greatly against the uncontrollable spread of Dengue fever in Pakistan and continues to serve for this matter. Its Social Participation Department has been actively running campaigns for aid and awareness and has once again, come out to lend its services.

Call center services involve managing customer interactions via phone, email, chat, and social media. In this blog, we'll explore the benefits of these services and highlight how Vsynergize can help businesses achieve their goals.