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Lahore, Pakistan: Emenac Inc. has released a statement in relation to the recent online publishing, clarifying Pakistan's leading position as a healthy player in the BPO world. The online release quoted that the Filipino IT-BPO industry to be the strongest in the world with India and China being its close competitors.

The BPO industry is nothing new to the world and every modern business owner and executive is pretty much aware of what Business Process Outsourcing is and what its wonderments are. Until a few back however, this industry was limited to serving only the non-core issues of a business while core issues and other important tasks were handled by the business owners themselves. All what the BPO companies served a business owner for was nothing more than payroll and contact center type of duties. With unprecedented growth in the business sector and drastically changed lifestyles, business owners and executives no more seem to have time to handle many issues that they used to, in the past and seem to further limiting the tasks that they want to do themselves. Hence, the BPO sector is becoming more active and has increased the services that it provides. With this chance, human resource BPO has become a popular offering that is attracting the business community from world over.

New York and London; with growth and devilment, the BPO business is becoming largely endangered in the sense that it is facing new challenges in the field. The issues facing the BPO companies include not just security of the customers but also privacy of their data and liability.

Companies associated with the BPO industry are now hiring personnel with American nationality or green card as well as those residing stateside for their American offices. This is because owing to the firm stances taken by Washington against offshore outsourcing, BPO companies are now moving into the States.

Some of the most prominent organizations in the information technology-business process outsourcing (IT-BPO) sector are expecting a 20% growth in the revenues generated by this industry this year in 2012. The growth will not only add billions of dollars to the profits but also generate employment considerably.

Manila, Philippines: while the Filipino BPO industry is growing rapidly to fill in more people and make up for joblessness in the country, the industry has not been able to fetch up many of skilled labors. To ease the situation out, the government of the Philippines is going to fund the industry so that skilled labor can be produced.

Mumbai, India: Reports say that the IT sector has, not only in India but all around the globe, is seeing a downturn primarily because of the global economic crises. However, at the same time, the BPO industry has remained in the limelight and is seeing an increase in its profitability to an amazing extent.

The news of the growth of outsourcing industries in various parts of the world is making headlines these days. Officials at Emenac Inc. have come out to define the terms on which Pakistani BPO industry runs and hence proven that Pakistan is one of the safest regions to invest in, as far as outsourcing is concerned.

KPi of a BPO

The Votiko telecommunications outsourcing solutions comprise a range of BPO services such as call center outsourcing, finance and accounting outsourcing, billing operations outsourcing and other core / non-core processes.

In a technical support call center that provides offshore services, the agents work a great deal. It is thus important to reward them justifiably as this would not only encourage them but also motivate them to work better and harder. Also, it is a kind of appreciation which has to be given not just in terms of profession but also ethics. Hence rewarding the agents working in the BPO sector becomes something that has to be taken good care of. However, there are ways of rewarding and the BPO company owner must know the right ones. It is a point to note that wrong ways or strategies of rewarding can lead to bad results.

The concept of providing businesses with support in administrative tasks is almost as old as that of the BPO industry but it has never been as advanced as it is today. The word 'advanced' here, signifies the boundaries that this service touches today and the proficiency with which it is given today, remains simply incomparable to earlier times. When BPO companies come to provide administrative support to businesses, they can offer anything from human resource services and handling of accounts and finances to personal assistants, clerks and data enterers. Hence, it is known that this is a pretty wide subject and requires much research before any service regarding it, is opted for outsourcing.