Group items tagged

If you're ready to take your telecom business into the future, an OCS is the core of any telecom billing operations. But when you look for an OCS, you will discover that there are many choices out there. So we have provided with you some important things to look for when you want to choose the right online charging system for you and for your company.

CCWomen at CCW Las Vegas will be an immersive event tailored for women in customer service. Vsynergize will be present for insightful keynote speakers, interactive workshops, and invaluable networking opportunities. Here's why it's an important event for growing women-led businesses.

CCWomen at CCW Las Vegas will be an immersive event tailored for women in customer service. Vsynergize will be present for insightful keynote speakers, interactive workshops, and invaluable networking opportunities. Here's why it's an important event for growing women-led businesses.

Trace is brand for Website Design in India. We are offering the best Website Services in india and the famous Web agency in India. We have experienced Web Developers for Web design Services in India. For More Queries Contact Us:- info@tracesoftware.in or +91-124-2578797

While the world is gradually recovering from the affects of one of the worst economic crises ever to have struck in the past 50 years, the demand for finance and accounting outsourcing is growing by the day. The trend for these services has seen quite a turbulent graph since the past few years but as of 2011 and 2012, their demand can be said to be considerable. Whilst recovering from the economic breakdown, the need for money saving comes in and this is where, investing into outsourcing for finance and accounting services becomes a good choice. Even though this game of outsourcing is generally considered to be suitable for the larger businesses, in today's situation, it can be said to be good enough for smaller ones too.

New York City, United States: The re-election of President Obama is expected to bring in a healthcare law that will include running the tasks related to this field in a more organized way. Of course, when this will be implemented, for various reasons, customer support services will have to be started too.

Trace Software is one of the top healthcare service provider in India. Over 10 years of expertise in delivering custom healthcare IT solutions and hospital management software services for clients. For More Queries Contact Us:- info@tracesoftware.in or +91-124-2578797

Trace Software is one of the top healthcare service provider in India. Over 10 years of expertise in delivering custom healthcare IT solutions and hospital management software services for clients. For More Queries Contact Us:- info@tracesoftware.in or +91-124-2578797

One of the essential purposes behind outsourcing client service is that it immeasurably brings down call focus costs. The typical cost for basic items in certain outside countries -, for example, India, which is a typical decision for outsourcing - is much lower than that of the U.S. Organizations.

Vcare OCS is one of the best platforms for charging usage in real-time. It allows for convergent billing by serving as a centralized function for charging all services. The OCS calculates usage based on CDRs and updates the result on the billing system.

Business owners take all possible steps to ensure customer satisfaction. One of the most successful and recommended strategies in this regard is to begin with a virtual receptionist service. This service brings in extra representatives for a business and eases the lives of the customers. When the customers have questions or queries to be answered or any problems to be solved, they try to reach the authoritative body telephonically and it is not uncommon for them for not having to been able to do so. This is where the need for virtual receptionists comes in. Virtual receptionists are basically persons who work for the customer support but do not work from the office or any specified location.

Lahore, Pakistan: the Business Manager at Emenac Inc., Awais GIllani, has said that President Obama's coming into power for the second time can prove fruitful for the Asian outsourcing industry. While President Obama has always been against outsourcing outwardly, he too has been involved with the practice to some extent.

Key Performance Indicators for Call Center Centers to track for Excellence

The modern-day telecom industry is going through transitions faster than ever before. Addressing the demands of finicky customers, fighting off the competition at every step of the way and countering the threat of OTT platforms is proving too much to handle for even seasoned telecom operators.

These days, it is being noted that firms and businesses are looking for outsourcing their services more than ever before. While the trend of outsourcing has been around since quite some time now, the need to outsource administrative support services has never been so intense. Probably, the major reason behind all this is the increasing workloads, drying out economic conditions and increasing competition in the market. Whatever might be the reasons, business owners are largely in need of outsourcing but in order to get this done effectively and for the benefit; they need to know the right ways of doing it.

Career management is a way of planning and making decisions for the future for enhancement, growth and development. It also includes planning being carried for bettering the current situation at the workspace to promote a healthy working environment and thus, pave ways for swift and steady growth and development. This sort of management impacts the company and hence makes its way, safely into the industry. Through this sort of management, employees of any firm can find better ways to develop and know where they exactly have to go in future. This is greatly helpful and must be introduced by all business owners.

It has been like a rule for Emenac to be at the forefront in bad situations and lend help in every possible way. The way it came out during the Attabad Lake incident, the company has become a role model for businesses all around Pakistan.