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Emenac Incorporated

Business Issues that Call for Technical Support Services - 0 views

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    Businesses all around the globe face problems regarding technical issues. Hardware and software do encounter technical issues and these have to be addressed. Therefore, it is highly important that the business owners make use of technical support services so that all problems can be troubleshot well in time and through professional help. Some of the most common problems that can be encountered include:
winifrednorris

How to Fix Reckon Accounts Business Printing Issues? - 1 views

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    In this presentation, we will learn How to fix Reckon Accounts Business printing issues. Follow the steps explained in the presentation and you can quickly learn How to fix Reckon Accounts Business printing issues. For more information you can contact the team of Reckon technical support number New Zealand at +64-04-8879113.
Emenac Incorporated

The Advent and Benefits of Human Resource BPO - 0 views

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    The BPO industry is nothing new to the world and every modern business owner and executive is pretty much aware of what Business Process Outsourcing is and what its wonderments are. Until a few back however, this industry was limited to serving only the non-core issues of a business while core issues and other important tasks were handled by the business owners themselves. All what the BPO companies served a business owner for was nothing more than payroll and contact center type of duties. With unprecedented growth in the business sector and drastically changed lifestyles, business owners and executives no more seem to have time to handle many issues that they used to, in the past and seem to further limiting the tasks that they want to do themselves. Hence, the BPO sector is becoming more active and has increased the services that it provides. With this chance, human resource BPO has become a popular offering that is attracting the business community from world over.
Emenac Incorporated

The Benefits of Outsourcing IT Help Desk - 0 views

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    As a business grows, its clientele grows along. When this happens, more and more people begin to use their products and services. With this increase in the usage, the questions begin to increase too. This happens because more people use the products and service and hence, more people face IT related problems or other technical issues with the products and services. In all, this brings in the need to set up a help desk support system that can lend help to the customers related to IT or other technical issues so that they remain happy and satisfied with the service of the organization.
Emenac Incorporated

How Outsourcing Help Desk Support works for Employees? - 0 views

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    In any firm or business, one thing that is unavoidable today is the occurrence and recurrence of technical and IT related issues. At times, these issues are simple and solved with whatever the little knowledge the employees of the firm have but very often, they become large, serious or crucial enough not to be played around or experimented with. Or else, things might only worsen. In such cases, what is needed is help desk support. Since the use of technology has become a core value of almost every kind of business in modern times, occurrence of problems with the machinery, systems, tools and gadgetry is inevitable.
Emenac Incorporated

Common Problems Occurring with Call Center Agents - 0 views

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    For any contact center, it is immensely important to look up to the issues of the agents. Call and contact centers work day and night to solve the issues of the customers and callers but what goes inside the vicinity of the call center often goes unnoticed. The managers only notice their agents going for longer and longer bathroom breaks and more often than before but they never care to find out why. Now, this is something very important as keeping the manager-agent relationship healthy is something that has to be taken good care of because this is what makes up for a professional working environment and hence, contributes to the success of a business.
Emenac Incorporated

Outsourcing Raises Concerns for Visa Issuing in the United States - 0 views

As the trend of outsourcing increased in the United States around a decade ago and the South Asian market began leading the business, the workforce in the country was sent into jeopardy. This is be...

Outsourcing Raises Concerns for Visa Issuing in the United States

started by Emenac Incorporated on 26 Dec 12 no follow-up yet
Emenac Incorporated

Outsourcing Raises Concerns for Visa Issuing in the United States | Emenac News - 0 views

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    Since many years, it has been the trend of foreign outsourcers visiting the United States to help their outsourcing models work out. Of course, when they have to offer some country help in terms of business and economics, they have to visit it in order to know about its environment, requirements, culture and many other things.
Emenac Incorporated

Perfecting the Process of Inbound Sales - 0 views

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    One of the many important things for increasing profits is to enhance the way inbound sales are done. This can be done through a few simple and easy steps which, if followed, can make a huge difference. Increasing the profits earned is necessary and if this is not happening, then surely the business and its services need to be checked. Amongst the things that can be checked are the prices, strategies applied by the agents, security issues and quality of product or service along with many others.
Emenac Incorporated

Bad Information vs No Information - 0 views

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    For any business, technology is something that matters a lot. Especially for call and contact centers, technology has to be the top priority. This is because it is one thing that connects the contact center with the customers, the client businesses as well as the whole wide world; something that is immensely important. Lack of technology would never allow the contact centers to connect to the customers properly and hence, gather and give out the right information. Owners of contact centers have to be immensely careful about this one issue because the life of a contact center, pretty much depends on technology.
Emenac Incorporated

Proper Training Enhances Agent Adherence in Contact Centers - 0 views

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    Adherence of the agents matters a lot when it comes to running a contact or call center successfully. This is closely linked to stress management and is an issue which needs to be addressed. If the agents begin spending al lot of time away from the desks or in activities such as social networking while apparently on desks, it can cause inbound as well as outbound services to reduce in quality and hence, for the contact center to close down eventually as the client businesses would drift away. In order to avoid this, owners of contact centers need to work out a few things.
Emenac Incorporated

Misconceptions Regarding Virtual Receptionist Services - 0 views

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    Today, a virtual assistant is the need of every business and enterprise. Therefore, virtual assistants are being largely demanded for and are becoming increasingly common place. Such assistants cost less and can multitask, which means that they are quite economical and can even be hired by smaller businesses that do not have very large budgets. A virtual assistant can perform many tasks such as screening emails, booking the travel tickets and seats, making calls on one's behalf, manage the calendar and timetable and alongside these, handle many other tasks too. This saves a lot of time and provides a great deal of help. These assistants can be set to work for 24/7 or lesser and for whatever the time they work, the business owners have the peace of mind to concentrate on the core issues. However, there have been a few controversies associated with virtual assistants, which are merely misconceptions. Some of these have been addressed here.
Emenac Incorporated

Obama and Romney quarrel once again regarding their takes on outsourcing - 0 views

While the world is now looking into the United States and its hot political goings-on owing to the presidential elections, the Obama-Romney debate over taxation in the country and outsourcing of se...

Obama and Romney quarrel once again regarding their takes on outsourcing

started by Emenac Incorporated on 26 Dec 12 no follow-up yet
Emenac Incorporated

With President Obama having won the elections, Emenac Inc. announces high hopes for the... - 0 views

Until 2010, President Barack Obama did not seem to have any issues with outsourcing and was actually, aiding the practice inside the country. By the end of his first term though, he went crucially ...

With President Obama having won the elections Emenac Inc. announces high hopes for offshore outsourcing

started by Emenac Incorporated on 26 Dec 12 no follow-up yet
Emenac Incorporated

Help Desk services go High-tech for Tablet, Notebook and Smartphone users | Emenac News - 0 views

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    Vancouver, Canada: through a local company, cloud-based software has recently been launched that will help the users of smartphones, tablets and notebooks to keep their data safe and report of any theft or issue in time for the problem to be solves as soon as possible.
Emenac Incorporated

Filipino outsourcing industry announces its support for American businesses and economy... - 0 views

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    Manila, Philippines: Business Process Association of the Philippines (BPAP) has said that it will continue to support American businesses as well as the fragile economy of the country. The statement was issued after President Barack Obama was elected as the American president for the second time and hints came out that he might open up the debate on outsourcing once again.
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