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Emenac Incorporated

Pakistani IT-BPO is a healthy competition to other major players in the BPO world: Emen... - 0 views

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    Lahore, Pakistan: Emenac Inc. has released a statement in relation to the recent online publishing, clarifying Pakistan's leading position as a healthy player in the BPO world. The online release quoted that the Filipino IT-BPO industry to be the strongest in the world with India and China being its close competitors.
Emenac Incorporated

The Advent and Benefits of Human Resource BPO - 0 views

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    The BPO industry is nothing new to the world and every modern business owner and executive is pretty much aware of what Business Process Outsourcing is and what its wonderments are. Until a few back however, this industry was limited to serving only the non-core issues of a business while core issues and other important tasks were handled by the business owners themselves. All what the BPO companies served a business owner for was nothing more than payroll and contact center type of duties. With unprecedented growth in the business sector and drastically changed lifestyles, business owners and executives no more seem to have time to handle many issues that they used to, in the past and seem to further limiting the tasks that they want to do themselves. Hence, the BPO sector is becoming more active and has increased the services that it provides. With this chance, human resource BPO has become a popular offering that is attracting the business community from world over.
Emenac Incorporated

New risks facing BPO companies with growth and development | Emenac News - 0 views

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    New York and London; with growth and devilment, the BPO business is becoming largely endangered in the sense that it is facing new challenges in the field. The issues facing the BPO companies include not just security of the customers but also privacy of their data and liability.
Emenac Incorporated

IT-BPO sector expecting generation of billions of dollars by 2013 | Emenac News - 0 views

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    Some of the most prominent organizations in the information technology-business process outsourcing (IT-BPO) sector are expecting a 20% growth in the revenues generated by this industry this year in 2012. The growth will not only add billions of dollars to the profits but also generate employment considerably.
Emenac Incorporated

Philippines' BPO industry seeking government aid to produce more skilled labor - 0 views

The world has been seeing since many years that the BPO and outsourcing industries of the philippics have been growing and developing at a fast pace, aimed at serving the country's economy and lowe...

Philippines' BPO industry seeking government aid to produce more skilled labor

started by Emenac Incorporated on 26 Dec 12 no follow-up yet
Emenac Incorporated

BPO industry in Asia Pacific enjoys increasing profits and large scale growth | Emenac ... - 0 views

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    Mumbai, India: Reports say that the IT sector has, not only in India but all around the globe, is seeing a downturn primarily because of the global economic crises. However, at the same time, the BPO industry has remained in the limelight and is seeing an increase in its profitability to an amazing extent.
Emenac Incorporated

The Many Types of Administrative Tasks - 0 views

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    The concept of providing businesses with support in administrative tasks is almost as old as that of the BPO industry but it has never been as advanced as it is today. The word 'advanced' here, signifies the boundaries that this service touches today and the proficiency with which it is given today, remains simply incomparable to earlier times. When BPO companies come to provide administrative support to businesses, they can offer anything from human resource services and handling of accounts and finances to personal assistants, clerks and data enterers. Hence, it is known that this is a pretty wide subject and requires much research before any service regarding it, is opted for outsourcing.
Emenac Incorporated

Ways to Reward Employees in a Technical Support Call Center - 0 views

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    In a technical support call center that provides offshore services, the agents work a great deal. It is thus important to reward them justifiably as this would not only encourage them but also motivate them to work better and harder. Also, it is a kind of appreciation which has to be given not just in terms of profession but also ethics. Hence rewarding the agents working in the BPO sector becomes something that has to be taken good care of. However, there are ways of rewarding and the BPO company owner must know the right ones. It is a point to note that wrong ways or strategies of rewarding can lead to bad results.
samairarocks

Enhancing Customer Experience: Omni-Channel Customer Service, Generative AI for Contact... - 0 views

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    This blog explores the transformative power of omni-channel customer service, generative AI for contact centers, and retail BPO solutions. It also highlights how Vsynergize can help businesses leverage these technologies to achieve outstanding results.
Emenac Incorporated

Investing in Outsourcing Finance and Accounting Services - 0 views

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    It is impossible to talk about a business whilst ignoring finance and accounting because the two latter mentioned programs are strongly attached to every kind of business. Actually, a business is all about earning profits and return on investment. Thus, finance and accounting remain two subjects that are inseparable from the world of business. Recently, the world saw the worst economic crises ever seen in the last 50 years and it is still recovering from it. Due to this, the profits fell like never before and it became hard to even think of making an investment. This situation coupled up with the fast paced lives of today to make things worse. While business owners had no time to handle too much, the global economic crises added a lot more work and this is where the need for finance and accounting BPO came in. In order to add new brains to this subject and hence, introduce fresh talent to it to achieve better results, business owners began
Emenac Incorporated

Installing Software to Make Call Centers More Efficient - 0 views

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    Since the past few decades, the concept of customer support has been popularized like never before. It was back in the last decade when the CRM technologies were introduced and cal center customer support was considered to be largely revolutionized. As of today, the global call center industry is relying on the state-of-the-art XRM technology and BPO companies are setting up budgets to introduce cloud computing in their setups. Since the concept of customer support has increased a lot and has become immensely popular, its efficiency has become quite important. Hence, the customer support software is today's biggest need for call centers.
iccsbposervices

What is Outsourcing and why do companies prefer it - 0 views

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    What is Outsourcing
Emenac Incorporated

Ways to Managing Conflicts in Workspace - 0 views

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    When it comes to workspaces, it is a point of no surprise that at some time and somewhere, a conflict is going on. Be it a high rate of competition or professional jealousies, a conflict can occur in workspaces at any time and in any way. It is however, not necessary that the conflict is a physical one or is evident in a rash manner but can also be silent. Also, it can exist between anyone from two or more than two people to different departments. When it comes to the relationships between the bosses and the managers and their employees, a conflict is most likely to be there. However, it is not necessary that the employees always show it off whereas in the case of employee to employee conflict, signs of a conflict could be shown. In order to be able to tackle a conflict within a workspace, one has to know what a conflict exactly is.
Emenac Incorporated

Making Outsourced Lead Generation Process a Successful One - 0 views

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    When talking of outbound sales or lead generation, the most important thing that comes to one's mind is the team. On the team, not only the progress relies but also the budget does and since outsourcing cuts the costs to half and saves a great deal of time, it is indeed, an excellent option to go for. It shifts the marketing stagey from a non-core and time consuming task to rather practical and productive tasks and this brings the money to the best of usage. Lead generation is one such service that works wonders if outsourced. It not only helps build contacts but also successfully ends up closing sales, thus benefiting the business at given time as well as in the long run. However, just beginning with it would not do and there is a certain way of going about it and it is only through a proper planning that outsourcing lead generation can work out well for a business. Here are a few steps that business owners might want to consider or take care of as they fall into an alliance of outsourcing lead generation process.
Emenac Incorporated

Reasons Why PHP is so Popular? - 0 views

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    Graphic and communication designers as well as other professionals associated with web development are increasing coming up to learn PHP language. This is because this language has seen much change since its inception and has thus, been able to successfully retain its value. The language is compatible with all sorts of systems such as Linux and Mac and hence, it not only runs successfully but also makes it easier for web developers to create the websites due its communicative nature. PHP is one of the most popular languages used in the creation of HTML pages as an embedded code and with all its developments and advancements through this time, has come to allow for better web development.
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