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Washington D.C., United States: President Barack Obama and Mitt Romney once again, come face to face clashing over their beliefs on outsourcing and the American economy. While Obama maintained his stance of stopping to outsource, Romney stood firm on the point that loss of jobs in the United States was not due to outsourcing but due to manufacturing jobs given to other countries.

Today, a virtual assistant is the need of every business and enterprise. Therefore, virtual assistants are being largely demanded for and are becoming increasingly common place. Such assistants cost less and can multitask, which means that they are quite economical and can even be hired by smaller businesses that do not have very large budgets. A virtual assistant can perform many tasks such as screening emails, booking the travel tickets and seats, making calls on one's behalf, manage the calendar and timetable and alongside these, handle many other tasks too. This saves a lot of time and provides a great deal of help. These assistants can be set to work for 24/7 or lesser and for whatever the time they work, the business owners have the peace of mind to concentrate on the core issues. However, there have been a few controversies associated with virtual assistants, which are merely misconceptions. Some of these have been addressed here.

While it is the right of every firm and business to select the best path for it to work on, outsourcing has been a popular strategy in recent times that has been taken up by many. Nonetheless, this very fine strategy often meets problems on the industry level as a few players enter into the path to create restrictions and problems but since this is a norm, it does not have to be afraid of. Outsourcing of financial services is one task that is no alien to such conditions but with the increasing trend of outsourcing, things are now becoming safer in this regard.

Businesses all around the globe face problems regarding technical issues. Hardware and software do encounter technical issues and these have to be addressed. Therefore, it is highly important that the business owners make use of technical support services so that all problems can be troubleshot well in time and through professional help. Some of the most common problems that can be encountered include:

The concept of providing businesses with support in administrative tasks is almost as old as that of the BPO industry but it has never been as advanced as it is today. The word 'advanced' here, signifies the boundaries that this service touches today and the proficiency with which it is given today, remains simply incomparable to earlier times. When BPO companies come to provide administrative support to businesses, they can offer anything from human resource services and handling of accounts and finances to personal assistants, clerks and data enterers. Hence, it is known that this is a pretty wide subject and requires much research before any service regarding it, is opted for outsourcing.

Business owners take all possible steps to ensure customer satisfaction. One of the most successful and recommended strategies in this regard is to begin with a virtual receptionist service. This service brings in extra representatives for a business and eases the lives of the customers. When the customers have questions or queries to be answered or any problems to be solved, they try to reach the authoritative body telephonically and it is not uncommon for them for not having to been able to do so. This is where the need for virtual receptionists comes in. Virtual receptionists are basically persons who work for the customer support but do not work from the office or any specified location.

Researches and studies are always being led on various subjects and matters around the globe. Same is the case with call and contact centers. Where until recent times, the corporate sector was not even properly ready to accept the trend of working with call centers owing to lack to training and talent, today, researchers are finding ways of making things better with them. This shows that a call center service is something that has become a common part of most businesses and executives are largely making use of them. Numerous case studies and researches regarding this matter have come up and one of the recent one has to say that getting customer feedback can help enhance services.

California, United States: 18th of May, 2012, saw California's Menlo Park dipped in the joy of Facebook employees as they listened to Mark Zuckerberg's speech regarding the website's listing into NASDAQ Stock Market. The listing has validated Facebook as one of America's most prestigious technology businesses.