The Diigo social annotation and bookmarking tool was formally launched today. I wonโt go into the details of this release, for my friend Brian Benzinger has done a much better job than I ever could, with one of his usual thorough reviews. What I would like to focus on instead is how service providers such as Diigo manage to quickly release features requested by users.
Back in January, I requested a version of Diigo that would work without any browser extension. Six weeks later, the good folks at Diigo released a working implementation, and this experience became the first instance of a successful request/release process for advanced Office 2.0 features.
I very much like working with solutions for which I can have an input in the development process, and the more reactive the provider, the better.