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What is a Virtual Assistant and What do they do? Updated: 2 days ago A Virtual Assistant is an independent contractor who provides administrative services to clients while operating outside of the client's office. A virtual assistant typically operates from home office but can access necessary documents and tools remotely. What does a virtual assistant do? There are no set tasks that virtual assistants perform, and assignments vary depending on the employer. Here are some of the most common jobs given to virtual assistants: Administrative work Virtual assistants are most commonly hired for admin work. This includes scheduling meetings, booking travel, organizing calendars, and even answering phones via a connecting line. Bookkeeping Keeping track of finances is an essential part of running a profitable business, and virtual assistants can help manage a budget, make purchases, and track expenses. Personal assistant Virtual assistants can help organize tasks outside of work, in addition to their standard duties. Booking vacations, organizing a calendar, and purchasing gifts for friends and family are some of the more common personal duties. Customer service For companies offering a product or service, virtual assistants can be the first point of contact for customers looking for assistance with troubleshooting or an outlet for feedback. Virtual assistants can address basic, habitual concerns or give tutorials. If they are unable to help a customer, they can escalate it to the appropriate person within the company. Data entry Not all tasks fall under the umbrella of admin work; there is a wide variety of responsibilities that virtual assistants can take on, including data entry. In this role, a virtual assistant can easily compile data, check for accuracy, and delete unnecessary records. This is especially beneficial for patient recording, billing, postal work, and school administration. Social media production While many companies understand the impor