"Legitimate research has determined that student evaluations of professors are biased, and so their "customer ratings" aren't fair. Legitimate research also indicates that while professorial popularity and effectiveness do overlap, one does not immediately signify or correlate with the other. Further, most students don't actually view themselves as customers, because they know how education works and actually want to get one."
"There is an emerging opportunity to boost student achievement and improve working for teachers here in the U.S-and a huge opportunity to expand access to quality learning to every young person on earth. That's the most interesting and important thing anyone could work on. The opportunity is to make learning more compelling, customized, connected and competency-based."
"LeBlanc and College for America are calling it a "learning relationship management system," a composite term to describe a learning management system build on top of Salesforce, the popular customer relationship management software. LeBlanc said the system aims to strike a balance between "lots of things that CIOs love" -- such as software as a service and cloud hosting -- with "what educators love.""
If you are like millions of consumers around the globe, you jump on Twitter, Facebook, your social media site-du-jour or your blog, and complain to friends, family, followers and the world about the lousy service you are experiencing. Perhaps you even locate the company's Twitter handle, if it has one, and complain directly. Will people there answer? How quickly? Will they actually help? And will you go back on social media and report you are now a satisfied customer, or fume even more about their misguided (or lack of) response?
Hofstetter and Plourde both said the site provides its customers with a way of communicating, especially between students, that educators want to tap into. Plourde said the website is similar to a type of hangout, where people come together to share stories without physically meeting.
This page is for the class: Information Technology Applications in Marketing, BUAD 477, at University of Delaware.
Course description: How changes in information technology affect the marketplace and how it should be used to support marketing decision-making. Emerging opportunities that could drastically alter the way organizations market their products and provide service to their customers are presented and discussed.
The course will have a particular focus on the internet, and the emergence of social media.
"She's a celebrator," said Anne-Marie Slaughter, a Princeton professor and former State Department official. "You feel the tremendous amount of pleasure she takes in finding these things and sharing them. It's like walking into the Museum of Modern Art and having somebody give you a customized, guided tour."
"You may be thinking 'why do we need another tablet - there are already too many!' You're not wrong. But there are some notable features that are pretty interesting. Basically, the Amplify tablet is specifically built for classrooms."
Net Texts: The App for Replacing or Supplementing Textbooks
Net Texts helps schools replace or supplement textbooks with customized multimedia courses delivered to students' iPads, Android tablets, and laptops!
Testimonials are such an important part of anyone's marketing kit that leaving them out of your marketing process is unconscionably lazy. Video testimonials from actual customers are much more powerful than audio testimonials, which are much more powerful than written testimonials.
So what does 2013 hold for social media in the workplace? It looks like many of the big (and sometimes overhyped) promises that have surrounded social media - better insight into customer behavior, improved office productivity with internal networks and, of course, significant, measurable ROI - will finally begin to bear fruit. Here's a look at five ways social media will impact the way we work and the bottom line in 2013.
"When machines anticipate needs and wants and solve problems without consulting their owners, we will be living in the future. I believe the infrastructure, the revenue model, the customer base and the deep learning techniques are finally ready to enable entrepreneurs to seize the opportunity and build the future."
A year and a half ago, the Washington State Board for Community and Technical Colleges (SBCTC) released the first 42 of Washington state's 81 high-enrollment courses under the Creative Commons Attribution license (CC BY). Now they have released the remaining 39 under the same terms, which means that anyone, anywhere, including the state's 34 public community and technical colleges and four-year colleges and universities, can use, customize, and distribute the course materials.
"State disinvestment in public higher education compels public universities to behave like private universities by focusing on attracting paying customers," concluded Ozan Jaquette, a professor at the University of California, Los Angeles who studies college pricing, in a study of flagship state institutions he co-authored last year.
"One of the key insights I learned in the process was that mature companies establish purpose to create the kind of holistic alignment that inspires and drives enterprise-wide change. I consistently found that customer experience (CX) often served as a primary catalyst for driving change with CMOs and CIOs helping them come together to jointly lead common efforts."
"Personalized learning puts each student at the center of their own learning. Teachers are empowered to customize instruction to meet their students' individual needs and interests. Students are empowered to become self-directed learners and develop the habits, mindsets and behaviors that lead to academic and personal success."
"In combining the classic feeling of handling a book with the interactivity of the computer, Waldek Węgrzyn of the Academy of Fine Arts in Katowice, Poland, has created a new human-computer interface. His "Electrolibrary" project connects the custom made book to a PC. Providing additional information, relevant to the page being viewed, on-screen. Turn a page in the book, and you "turn a page" on the website as well."
"Prices for a "tutor" vary. Boostmygrades.com advertises a $695 rate for graduate classes, $495 for an algebra class, or $95 for an essay. When Inside Higher Ed, posing as a potential customer, asked for a quote for an introductory microeconomics class offered by Penn State World Campus, noneedtostudy.com offered to complete the entire course for $900, with payment upon completion, and onlineclasshelpers.com asked for $775, paid up front. Most sites promise at least a B in the course."
"Designing a course that precludes cheating might require thinking creatively and breaking away from simply uploading lecture videos and administering quizzes, said Kyle Johnson, an independent higher ed consultant.
"What kind of experience are we providing for students if someone is able to take an entire class for a student and we never figure it out from the interaction? At a pedagogical level, that's my concern," he said. "Are we really just dumping information at them so someone can come in and take a couple of quizzes and they're done?""
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OMG! I cannot even believe this. This site has to be a joke....right? If it isn't then I guess, just as we thought in the late 90's the web will mirror society.