Social Media Training for Marketers

37% of Facebook store operators were using the site as their sole sales channel.

No matter the size of the business, consumers still express hesitation when it comes to making purchases on social networks. According to JWT Intelligence, privacy was shoppers’ main concern when asked about F-commerce in June 2011. Similar percentages of consumers questioned whether Facebook was secure enough to be a safe purchase platform.

small businesses find the channel appealing because it lets them “leverage their scrappiness,”