My clients are just like yours: They want to Skype, email and text. But here's why you still need face time.

1. You're off the record.

3. Make an impression.

Already sending emails packed with “opportunity” at 6 a.m. and not getting a response? You’re in good company.

The most effective consultant/client relationships tend to morph into partnerships, in which the consultant is truly an extension of the internal team. However, elevating a relationship from “vendor” status to a meaningful collaboration isn’t always as easy as it sounds. Thankfully, there are some handy tools available that can help you establish an effective team.

Culture, like brand, is misunderstood and often discounted as a touchy-feely component of business that belongs to HR. It's not intangible or fluffy, it's not a vibe or the office décor. It's one of the most important drivers that has to be set or adjusted to push long-term, sustainable success. It's not good enough just to have an amazing product and a healthy bank balance. Long-term success is dependent on a culture that is nurtured and alive. Culture is the environment in which your strategy and your brand thrives or dies a slow death. 

Innovation occurs along a continuum from maintaining and improving the already existing (incremental innovation) to entering novel regime in terms of technology, meaning or business model (radical innovation). Both ends of the continuum require particular capabilities and human characteristics in order to get accomplished properly. As innovation activities are often embedded in a portfolio approach across this continuum, innovation management depends on integrating and balancing opposite requirements.

Technology Forecast: Transforming collaboration with social tools explores how to confront communications overload and boost collaboration potential by making best use of the new powerful social tools. Business is inherently social, which is why collaboration and communications that scale are so fundamental.

At least from my experiences, I believe that most businesses don’t understand collaboration. How many of your colleagues or customers are still emailing Word and Excel documents as attachments? If you are over 30 years old, chances are your business processes are still heavily influenced from the Microsoft dominated days of installed software more than two decades ago. The world is a different place now. There are plenty of examples of dynamic, young companies are prospering even when the partners are global dispersed, but they are still the exception.

there are 5 questions we should all be asking ourselves about our preparation for the future. All of them in some way resonate with this shift from a Parent to Child relationship at work, to a more balanced Adult to Adult. Yet whilst there are great aspects to being an Adult at work – it also shows that this brings with it responsibilities and commitments.

we can isolate the three main ingredients: information (CMS), communication (portal) and collaboration (web app). From my experience of helping large organizations rethink their intranet, I would had two more ingredients to form the five pillars of social intranets

what will happen in the emerging Digital Workplace field globally in 2012.

emerging Digital Workplace field globally in 2012

Rather than focusing on future jobs, this report looks at future work skills—proficiencies and abilities required across different jobs and work settings.

The Palo Alto, Calif.–based nonprofit research center focuses on long-term forecasting and recently released a report titled “Future Work Skills 2020″ (available for free download here) that analyzes some of the key drivers reshaping work — including WebWorkerDaily’s greatest hits like connectivity, smart machines and new media — coming up not with specific, recommended professional paths but instead with broad skills that will help workers adapt to the changing career landscape. What are they?

In the U.S., the most valued benefits are still focused around health care and retirement, he said, but employers also should think of other ways to make jobs more attractive, especially for younger workers who might have different preferences. They tend to favor things like flexible schedules more than their older colleagues. "Maybe it means Ping-Pong tables in the breakroom or more attractive workplaces," Foley said. "But it also could mean doing a better job communicating the value of more traditional benefits to them."

telecommuters were performing better than their counterparts in the office. They took more calls (it was quieter and there were fewer distractions at home) and worked more hours (they lost less time to late arrivals and sick breaks) and more days (fewer sick days). This translated into greater profits for the company because more calls equaled more sales. The telecommuters were also less likely to quit their jobs, which meant less turnover for the company.

Virtual teams are becoming more and more common as business owners use the internet for efficiency and cost-cutting.  Workers can be in different states, countries, or even continents, a feat that would have been unmanageable just a few years ago. Here are a few tips to help you manage your employees, wherever they may be.

Objective To systematically review the empirical evidence for organizational theories and repeated reorganizations.

The decade of Design Thinking is ending and I, for one, am moving on to another conceptual framework: Creative Intelligence, or CQ.