we can isolate the three main ingredients: information (CMS), communication (portal) and collaboration (web app). From my experience of helping large organizations rethink their intranet, I would had two more ingredients to form the five pillars of social intranets
Staff morale is closely linked with company productivity and performance, yet HR and Corporate Communications managers often have limited tools to impact morale. This free white paper uses extensive data and research, expert insight, and real-world examples to explain how a social intranet can improve employee engagement.