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Hghlighting that ENSTAR Natural Gas has selected Oracle Utilities Customer Care and Billing and Oracle Utilities Business Intelligence to enhance billing capabilities and customer service and better understand customer needs. The release notes that ENSTAR Natural Gas also plans to integrate its existing Oracle Utilities Mobile Workforce Management application with Oracle Utilities Customer Care and Billing to improve communication between customer service representatives, dispatchers and technicians. The release also includes comments from Bill Vellante, group vice president and general manager, Oracle Utilities noting that Oracle Utilities will help harness a complete view of customer data, streamline billing processes and enable more responsive customer service.