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highlighting that ENSTAR Natural Gas has chosen Oracle Utilities Customer Care and Billing as well as Oracle Utilities Business Intelligence in a move to not only better understand its customers' needs to enhance its billing capabilities and the customer service it offers. The article also notes that Oracle Utilities Customer Care and Billing will provide ENSTAR Natural Gas with the ability to manage the complete lifecycle of its customers, encompassing service connection, meter read management, complex billing, payment processing and debt collection. The article includes comments from Bill Vellante, group vice president and general manager of Oracle Utilities noting that Oracle Utilities will help harness a complete view of customer data, streamline billing processes and enable more responsive customer service.

Hghlighting that ENSTAR Natural Gas has selected Oracle Utilities Customer Care and Billing and Oracle Utilities Business Intelligence to enhance billing capabilities and customer service and better understand customer needs. The release notes that ENSTAR Natural Gas also plans to integrate its existing Oracle Utilities Mobile Workforce Management application with Oracle Utilities Customer Care and Billing to improve communication between customer service representatives, dispatchers and technicians. The release also includes comments from Bill Vellante, group vice president and general manager, Oracle Utilities noting that Oracle Utilities will help harness a complete view of customer data, streamline billing processes and enable more responsive customer service.

Highlighting that Oracle Utilities Customer Care and Billing 2.3.1, running with Oracle Exadata Database Machine X2-2, processed an unprecedented 16,500 bills per minute or 993,240 bills per hour. The article notes that in tests, a typical night's billing run for a utility with one million customers-47,600 bills- was processed in 2.87 minutes. The article also includes comments from Linda Jackman, group vice president of industry strategy noting that this benchmark demonstrates that Oracle software and hardware systems-engineered to work together, and available today-can process routine customer bills in a fraction of the time traditionally used by most utilities.

Highlighting that Oracle Utilities Customer Care and Billing 2.3.1, running with Oracle Exadata Database Machine X2-2, processed an unprecedented 16,500 bills per minute or 993,240 bills per hour. The release notes that in tests, a typical night's billing run for a utility with one million customers-47,600 bills- was processed in 2.87 minutes. The release also includes comments from Linda Jackman, group vice president of industry strategy noting that this benchmark demonstrates that Oracle software and hardware systems-engineered to work together, and available today-can process routine customer bills in a fraction of the time traditionally used by most utilities.

Press release highlighting that AboitizPower, a power distributor, retailer and generator in the Philippines, has implemented Oracle Utilities Customer Care and Billing to improve efficiency and enable compliance. The release notes that prior to selecting Oracle's solution in August 2011, AboitizPower's six subsidiaries were using unrelated systems developed internally and customized over several years. The release includes comments from Rodger Smith, senior vice president and general manager at Oracle Utilities noting that Oracle Utilities Customer Care and Billing will enable AboitizPower to streamline billing processes and allow the utility to meet privatization and deregulation requirement.

Highlighting that Inteli is working with Oracle to install 1,300 slow charging stations and 50 fast charging stations as part of Portugal's MOBI-E vehicle electrification project. The article notes that with Oracle Utilities Customer Care and Billing, utilities like Inteli can benefit from insight into energy usage and patterns which will be delivered by the charging stations, enabling utilities to tailor services accordingly, and increasing customer satisfaction and loyalty. The article also includes comments from Bastian Fischer, vice president of industry strategy, Oracle Utilities noting that utilities, electric vehicle operators and electric vehicle charging service providers are advised to implement customer care and billing solutions in order to address the anticipated electricity flow as the number of electric vehicles increase, as well as tackling scenarios in which electric vehicle batteries feed electricity back into the distribution network.

"Today, whether shopping for an item, making reservations, examining a bill, evaluating projects, or viewing medical information, the digital age has brought us to a point where we now expect the ability to make real-time decisions, transact, and customize options at the tap of the screen. In the new service-driven economy, innovative enterprises must focus on two things: taking care of their customers and taking care of their employees," said Bob Weiler, executive vice president, Global Business Units, Oracle.

"Today, whether shopping for an item, making reservations, examining a bill, evaluating projects, or viewing medical information, the digital age has brought us to a point where we now expect the ability to make real-time decisions, transact, and customize options at the tap of the screen. In the new service-driven economy, innovative enterprises must focus on two things: taking care of their customers and taking care of their employees," said Bob Weiler, executive vice president, Global Business Units, Oracle.

Highlighting that Oracle announced that Eesti Energia has implemented Oracle Utilities Customer Care and Billing, as well as Oracle Utilities Meter Data Management. The article notes that integrated with Oracle Utilities Customer Care and Billing, the Oracle Utilities Meter Data Management application provides a meter-to-cash process that supports both current meter and smart meter deployments.

Toronto Hydro-Electric System Limited (Toronto Hydro) - one of the largest municipal electric distribution utilities in Canada delivering power to approximately 705,000 residential, commercial and industrial customers across the city of Toronto - implemented Oracle Utilities Customer Care and Billing to enhance its billing processes.

Highlighting that Yarra Valley Water recently replaced its legacy software system with a highly scalable and flexible Oracle Utilities Customer Care and Billing software application. The article also notes that Oracle's Utilities Customer Care and Billin

Rappahannock Electric Cooperative (REC) has selected Oracle Utilities Meter Data Management and plans to upgrade its Oracle Utilities Customer Care and Billing application to support its smart grid and green initiatives. The release discusses that REC is one of more than 100 customers who have selected or implemented an Oracle Utilities product in fiscal year 2011. The release includes comments from Bill Vellante, group vice president and general manager, Oracle Utilities noting that Oracle Utilities Meter Data Management's interoperability with multiple Oracle solutions will give REC the scalability and functionality it needs to manage large meter data volumes and provide useful information to the utility's various departments and its customers.

Highlighting that Cobb Electric Membership Corporation (Cobb EMC) has selected Oracle Utilities Meter Data Management and Oracle Smart Grid Gateway to support its smart grid initiatives. The article also notes that Cobb EMC will leverage Oracle Utilities Meter Data Management and its existing Oracle Utilities Customer Care and Billing application to connect advanced metering infrastructure (AMI) usage data and 3,800 in-home displays.

The City of Long Beach, one of the largest cities in California, has selected Oracle Utilities Customer Care and Billing and Oracle Utilities Mobile Workforce Management for its utility billing replacement project

Press release highlighting that Cobb Electric Membership Corporation (Cobb EMC) has selected Oracle Utilities Meter Data Management and Oracle Smart Grid Gateway to support its smart grid initiatives. The release notes that Cobb EMC will leverage Oracle Utilities Meter Data Management and its existing Oracle Utilities Customer Care and Billing application to connect advanced metering infrastructure (AMI) usage data and 3,800 in-home displays. The article also includes comments from Bill Vellante, group vice president and general manager, Oracle Utilities noting that Oracle is pleased to support Cobb EMC as they work towards making the most out of the data they are collecting -- to ultimately improve service delivery while empowering its customers with information to understand their usage.

Highlighting that Western Power implemented Oracle Utilities Customer Care and Billing. The article also notes that Oracle's broad software offering builds a database of customer history with up-to-date customer information and takes meter readings to au

Highlighting that Inteli is working with Oracle to deliver the installation of 1,300 slow charging stations and 50 fast charging stations in Portugal, to support the government's MOBI-E vehicle electrification project. The article notes that the MOBI-E platform will include the implementation of Oracle Utilities Customer Care and Billing. This will deliver base rating and billing functionalities, enabling monthly flat rate and time-of-day rating of electricity consumption, network usage and/or additional service charging such as parking, roaming between Electric Vehicle (EV) operators and Energy Retailers, as well as the settlement and clearing of all transactions among the service providers.

Highlighting that Inteli and Oracle are working to install 1,300 slow charging stations and 50 fast charging stations in Portugal, to support the government's MOBI-E vehicle electrification project. The article also notes that Oracle Utilities Customer Care and Billing will be used to deliver base rating and billing functionalities to enable monthly flat rate and time-of-day rating of electricity consumption, network usage as well as settle transactions among the service providers.

Highlighting that Inteli and Oracle are working together to deliver the installation of 1,300 slow charging stations and 50 fast charging stations in Portugal to support the government's MOBI-E vehicle electrification project. The article notes that the MOBI-E platform will include the implementation of Oracle Utilities Customer Care and Billing that will deliver base rating and billing functionalities.

Highlighting that Oracle unveiled an integrated health care platform designed to help states set up health insurance exchanges. The article also notes that the applications can support Health and Human Services Department programs and core business functions such as eligibility and enrollment; billings, collections and premium reconciliation; customer service; premium tax credit tracking; broker management; payment processing and financial and management reporting.