Group items tagged dec2012 - Oracle Media Resource

"The Next 10 Years: Empowered 'Digital Natives' Become A Force To Reckon With" - Smart ... - 0 views

www.smartgridnews.com/...force-to-reckon-with-5340.html

smart grid news industry oracleutilities thought leadership rodger smith trend na dec2012

shared by Oracle Utilities on 06 Dec 12 - No Cached

Oracle Utilities on 06 Dec 12

The Dec. 6 edition of Smart Grid News includes the following article about how an increasing proportion of consumers over the next ten years will be "digital natives" - a generation of consumers who have grown up in a world with constant Internet and smart phone availability. The article notes that this demographic shift will change the way customers access information and monitor their usage of scare water and energy resources. The article includes comments from Oracle Utilities' Rodger Smith suggesting that the transformation of customer engagement from a reactive approach to a proactive one has already begun, noting that technologies are offering utilities the opportunity to have better relationships with their customers.

<div class="cArrow"> </div><div class="cContentInner">The Dec. 6 edition of Smart Grid News includes the following article about how an increasing proportion of consumers over the next ten years will be "digital natives" - a generation of consumers who have grown up in a world with constant Internet and smart phone availability. The article notes that this demographic shift will change the way customers access information and monitor their usage of scare water and energy resources. The article includes comments from Oracle Utilities' Rodger Smith suggesting that the transformation of customer engagement from a reactive approach to a proactive one has already begun, noting that technologies are offering utilities the opportunity to have better relationships with their customers.</div>

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