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I am with Jon at the Oracle Industry Connect this week. Of course I have enjoyed connecting with those I know, but I must admit it is also enjoyable meeting people from other industries like life sciences, healthcare, financial services, insurance and education. Sometimes I forget that there are industries other than hospitality. I have enjoyed meeting these people from other industries, but it is amazing how they all want to really know what the hotel industry is all about. When your business is about where people eat, drink and sleep I guess it does sound a bit more intriguing than the banking industry. It has been an enjoyable two days and no matter how often we interact with others in the industry, nothing beats face to face. There was a great crowd from the hospitality space with a lot of the higher ups from the industry attending. It was nice seeing so many making time to come to this event. I thank Oracle for inviting me and after the events Hospitality Upgrade put on last week I am very thankful I just get to attend, not having to speak nonstop. Thank you, Jon, for making this week's Siegel Sez easier as I sit in my hotel room in Washington, D.C., at 5:30 in the morning trying to be creative after a night of eating and drinking at the Smithsonian Castle.

I am with Jon at the Oracle Industry Connect this week. Of course I have enjoyed connecting with those I know, but I must admit it is also enjoyable meeting people from other industries like life sciences, healthcare, financial services, insurance and education. Sometimes I forget that there are industries other than hospitality. I have enjoyed meeting these people from other industries, but it is amazing how they all want to really know what the hotel industry is all about. When your business is about where people eat, drink and sleep I guess it does sound a bit more intriguing than the banking industry. It has been an enjoyable two days and no matter how often we interact with others in the industry, nothing beats face to face. There was a great crowd from the hospitality space with a lot of the higher ups from the industry attending. It was nice seeing so many making time to come to this event. I thank Oracle for inviting me and after the events Hospitality Upgrade put on last week I am very thankful I just get to attend, not having to speak nonstop. Thank you, Jon, for making this week's Siegel Sez easier as I sit in my hotel room in Washington, D.C., at 5:30 in the morning trying to be creative after a night of eating and drinking at the Smithsonian Castle.

"Retailers know that they need to be focused on pleasing the individual in order to be successful in what is called the "Era of the Individual - Era Of I," according to Oracle's recent survey of 300 C-level executives across a number of industries. And "I" includes employees as well as customers. But although executives across industries acknowledge the importance of the individual, just 13% of retailers gave themselves an "A" grade for these efforts (more than 50% gave themselves a "C" grade), as noted in the survey report, titled: The Era I Enterprise: Ready For Anything."

"Retailers know that they need to be focused on pleasing the individual in order to be successful in what is called the "Era of the Individual - Era Of I," according to Oracle's recent survey of 300 C-level executives across a number of industries. And "I" includes employees as well as customers. But although executives across industries acknowledge the importance of the individual, just 13% of retailers gave themselves an "A" grade for these efforts (more than 50% gave themselves a "C" grade), as noted in the survey report, titled: The Era I Enterprise: Ready For Anything."

In a briefing held at NRF 2014, Mike Webster, SVP and General Manager of Oracle Retail, explained that Release 14 is designed "to connect all of these [customer] interactions" in order to create a seamless customer experience. "The industry has made great strides in building great digital experiences," Webster said. "It has set the marker in terms of how we use mobile and online commerce to build a brand. We'll see the industry work more aggressively towards hyper-personalization."

In a briefing held at NRF 2014, Mike Webster, SVP and General Manager of Oracle Retail, explained that Release 14 is designed "to connect all of these [customer] interactions" in order to create a seamless customer experience. "The industry has made great strides in building great digital experiences," Webster said. "It has set the marker in terms of how we use mobile and online commerce to build a brand. We'll see the industry work more aggressively towards hyper-personalization."

The company plans to serve the hotel, restaurant, cruise and casino industries. Oracle Corp. is setting up a division for hospitality technology services that will serve the hotel, restaurant, cruise and casino industries. Oracle will provide software, hardware and cloud storage for point-of-sale systems, and build out broader mobile-device technology for hospitality staff. The company is looking to make the most of last year's acquisition of point-of-sale system provider Micros Systems. Micros has more than 330,000 hospitality customers across 180 countries.

The company plans to serve the hotel, restaurant, cruise and casino industries. Oracle Corp. is setting up a division for hospitality technology services that will serve the hotel, restaurant, cruise and casino industries. Oracle will provide software, hardware and cloud storage for point-of-sale systems, and build out broader mobile-device technology for hospitality staff. The company is looking to make the most of last year's acquisition of point-of-sale system provider Micros Systems. Micros has more than 330,000 hospitality customers across 180 countries.

For its part, Oracle Hospitality will build on the foundation that Micros established in the hotel and F&B industries. Mike Webster, SVP and general manager, Oracle Retail and Hospitality, told Hotel Business that the integration has been going quite well (Oracle acquired Micros in 2014), and that combining the companies into Oracle Hospitality will allow customers to get the best of both worlds: "We're preserving the intimacy and domain expertise that Micros had built and combining that with the scale and global reach of Oracle." Oracle's platform for the hospitality industry offers comprehensive and integrated software, cloud offerings and hardware solutions for hotels, casinos, table and quick-service restaurants, sports and entertainment venues, and cruise operations from small independents to large global chains. Webster noted that the company has several short-term priorities: a seamless transition for customers, an organizational structure based on business segments; and integration of Micros with Oracle's technology.

For its part, Oracle Hospitality will build on the foundation that Micros established in the hotel and F&B industries. Mike Webster, SVP and general manager, Oracle Retail and Hospitality, told Hotel Business that the integration has been going quite well (Oracle acquired Micros in 2014), and that combining the companies into Oracle Hospitality will allow customers to get the best of both worlds: "We're preserving the intimacy and domain expertise that Micros had built and combining that with the scale and global reach of Oracle." Oracle's platform for the hospitality industry offers comprehensive and integrated software, cloud offerings and hardware solutions for hotels, casinos, table and quick-service restaurants, sports and entertainment venues, and cruise operations from small independents to large global chains. Webster noted that the company has several short-term priorities: a seamless transition for customers, an organizational structure based on business segments; and integration of Micros with Oracle's technology.

Highlighting that Eesti Energia has gone live with Oracle Utilities Customer Care and Billing and Oracle Utilities Meter Data Management in anticipation of a deregulated market expected in 2013. The release also notes that Oracle has named Rodger E. Smith senior vice president and general manager for the Oracle Tax and Utilities Global Business Unit. The release includes comments from Mark Hurd, president, Oracle noting that Oracle's leadership in 22 key industries is a direct result of Oracle's ability to deliver products that solve industry-specific business problems.

Hosting a cross-industry event like this one isn't easy and Oracle nailed it. A galvanizing topic was the overarching inter-industry trend that no one could have predicted just ten years ago; the "consumerization" of customer-centric industries like telecom, healthcare, and utilities. During a Customer Experience general session panel moderated at the conference by Oracle Retail SVP and GM Mike Webster, I found myself reflecting on the fact that Chris Hall CIO at prepaid mobile leader 2degrees, Penni McLean-Conner, Chief Customer Officer and SVP at Northeast Utilities, Gwen O'Keefe, VP of Analytics and Chief Medical Informatics Officer at Group Health Cooperative were all taking cues from Stage Stores CIO Steven Hunter, subject of our March feature story.

The Feb. 16 edition of Intelligent Utility highlights the discussion during the Grid Analytics Solution Workshop at the Utility Analytics Institute Summit. The article features comments from Brad Williams, vice president, industry strategy, Oracle's Utilities, and Samuel Harrell, industry director, Oracle Utilities.

The Aug. 14 edition of GreenTechMedia includes the following article highlighting the ten predictions and trends for what the utilities industry will see in the software and smart grid market in coming years identified by the keynote speakers at GreenTechMedia's The Soft Grid 2012 conference. The fourth trend sited in the article notes the increasing role of open-source platforms in terms of distributed processing of large data sets across clusters of computers. The article notes that legacy players in the industry, such as Oracle, are building solutions around new open-source platforms.

Dan Ford, VP, Product Marketing, Oracle Communications, and other industry leaders share predictions for the wireless industry in 2012.

The complexity of the energy industry. The article notes that according to Oracle's "Smart Grid Challenges & Choices, Part 2: North American Utility Executives' Vision and Priorities" study, utilities that have implemented pilot programs or system-wide s

"Speakers at Oracle Industry Connect, being held March 25-March 26, in Boston, discussed how retailers can use advanced technology to enable growth and understand inventory levels across all channels (and share that knowledge with their customers)."

"Speakers at Oracle Industry Connect, being held March 25-March 26, in Boston, discussed how retailers can use advanced technology to enable growth and understand inventory levels across all channels (and share that knowledge with their customers)."

RSR analyst, Nikki Baird, shares her learnings from Oracle's Industry Connect event, which focused on how cloud will support the future of retail.

The March 11 edition of University Herald includes the following article on Oracle's announcement of Oracle Student Cloud, a new student information system for higher education institutions. The article includes comments from a blog post by Cole Clark, global vice president of education and research, Oracle, who notes that no other company can draw on the rich portfolio of IP, development talent, implementation experience, and industry expertise than Oracle. The article also notes Oracle will release new features for Oracle Human Capital Management (HCM) Cloud and Oracle ERP Cloud services.

The March 11 edition of University Herald includes the following article on Oracle's announcement of Oracle Student Cloud, a new student information system for higher education institutions. The article includes comments from a blog post by Cole Clark, global vice president of education and research, Oracle, who notes that no other company can draw on the rich portfolio of IP, development talent, implementation experience, and industry expertise than Oracle. The article also notes Oracle will release new features for Oracle Human Capital Management (HCM) Cloud and Oracle ERP Cloud services.

The March 11 edition of Inside Higher Ed includes the following article on Oracle's announcement of the development of a new cloud-based student information system, with a focus on mobile and social features. The article includes comments from a blog post by Cole Clark, global vice president for education and research, Oracle, who notes that no other company can draw on the rich portfolio of IP, development talent, implementation experience, and industry expertise than Oracle. The article also notes that Oracle and other ERP providers have recently been challenged by new entrants into the market, such as Workday and Kuali, who have promised more flexible and lightweight student information systems.

The March 11 edition of Inside Higher Ed includes the following article on Oracle's announcement of the development of a new cloud-based student information system, with a focus on mobile and social features. The article includes comments from a blog post by Cole Clark, global vice president for education and research, Oracle, who notes that no other company can draw on the rich portfolio of IP, development talent, implementation experience, and industry expertise than Oracle. The article also notes that Oracle and other ERP providers have recently been challenged by new entrants into the market, such as Workday and Kuali, who have promised more flexible and lightweight student information systems.

The Aug. 3 edition of FCW includes an article highlighting the Information Technology Alliance for Public Sector's recommendations for improving Federal cybersecurity. The article notes that the Obama administration turned to industry experts from technology firms, including Oracle, for ideas and feedback.

The Aug. 3 edition of FCW includes an article highlighting the Information Technology Alliance for Public Sector's recommendations for improving Federal cybersecurity. The article notes that the Obama administration turned to industry experts from technology firms, including Oracle, for ideas and feedback.

We spoke to various industry experts who revealed their top predictions for the future of retail including Oracle, IBM, Retail Wire ... ...David Dorf / Oracle: Retail will change in many ways, but immediacy will have the biggest impact. Our homes will replenish themselves; our packages will arrive hours after the order; retailers will bid on the right to sell us products in real time; our in-home printers will produce products as we watch. These are examples of consumers having immediate access to the products they want. The technologies to support these scenarios already exist, so we're not waiting on anything new to be invented. All of these scenarios are already a reality in small, independent deployments. It's only a matter of time before retailers evolve their business models to fully embrace this notion of immediacy. That's not to say traditional channels will cease to exist. Physical and digital retail won't fade away, nor will the importance of good customer service. But massive improvements achieved in forecasting, sourcing, and moving products will radically change the landscape in which we trade. Obviously no one will wake up tomorrow to this new reality. It will emerge slowly over many years, but we can already see evidence of the coming changes. Every retailer needs to think in these terms, and make sure each investment moves them closer to the goal.

Highlighting that utility executives will gather at the upcoming Oracle OpenWorld San Francisco conference, October 2-6, 2011 at Moscone Center, to share new ways to leverage Oracle applications, technology and systems that help enable smart grid and other priority industry programs. The release notes that as part of a series of more than 40 sessions, demonstrations and networking events focused on utilities trends and solutions and will deliver presentations on how they work with Oracle on technology initiatives that help support strategies for improved efficiency, performance and customer service. The release also includes comments from Rodger Smith, senior vice president and general manager, Oracle Utilities noting that Oracle designed the dedicated Utilities track for attendees to gain valuable information on how to respond to a changing business environment, stay ahead of environmental initiatives and offer customers better service.

Highlighting that Oracle has announced that its Oracle Utilities Network Management System offers new modeling and analysis features to improve distribution-grid management for electric utilities. The article notes that the new modeling enhancements provide real-time views of grid activity to help properly align electricity generation with demand. The release also includes comments from Brad Williams, vice president of industry strategy, Oracle Utilities noting that Oracle Utilities Network Management System offers the real-time modeling and power system simulations utilities need to optimize grid operations as networks change.