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MindTouch was by far and away the hottest property at the 2009 Web 2.0 Conference. And for good reason. They have figured out how to tap into the productivity value of enterprise collaborative networks. Most their underlying stuff is based on REST based data objects and services, but they also allow for proprietary data bindings. The key to MindTouch seemd to be the easy to fall into and use collaborative interface: imagine a workgroup project centered around a Web page filled with data objects, graphics and content, with each object also having a collabortaive conversation attached to it. Sounds complicated, but that's where the magic of MindTouch kicks in. It's simple. One the things that most impressed me was an interactive graph placed on one of the wiki project pages. The graph was being fed data from a local excel spreadsheet, and could be interacted with in real time. It was simple to change from a pie chart to a bar graph and so on. It was also possible to interact with the data itself and create what-if scenario's. Great stuff. With considerable persistence though, i was able to discover from Aaron that this interactivity and graphical richness was due to a Silverlight plug-in! From the article: "..... Rather than focusing on socialization, one to one interactions and individual enrichment, businesses must be concerned with creating an information fabric within their organizations. This information fabric is a federation of content from the multiplicity of data and application silos utilized on a daily basis; such as, ERP, CRM, file servers, email, databases, web-services infrastructures, etc. When you make this information fabric easy to edit between groups of individuals in a dynamic, secure, governed and real-time manner, it creates a Collaborative Network." "This is very different from social networks or social software, which is focused entirely on enabling conversations. Collaborative Networks are focused on groups accessing and organiz

Collaborate and Edit documents with Zoho, Store and Manage in Microsoft® SharePoint®. Zoho is onto something here. The video is well worth the watching. Anthony Ha of Venture Beat ahd this to say: "As online office software tries to move into big corporations, it's starting to work more closely with entrenched solutions - which often means technology built by Microsoft. In the latest example, Zoho just announced plans to offer its collaboration services as an add-on for SharePoint, Microsoft's server and software for collaboration and document management." "Basically, that means you can use Zoho Office as the interface for collaborative editing of documents, while the documents themselves sit safely on the SharePoint server, behind the corporate firewall. The add-on brings a more web-like interface to SharePoint; rather than having to check documents in and out as they work on them, multiple users can jump into a document and edit it at once, and also send instant messages back-and-forth within their application using Zoho Chat." "This is a smart way to get Zoho into companies that wouldn't consider making the full jump into online office applications, but want to experiment with these kinds of tools without sacrificing security or throwing away existing hardware. The financial investment is small, too - a 30-day trial period, followed by $2 per user per month if companies pay for a year, or $3 per user per month if companies pay by month."

excellent comparison between Amazon S3 champion, DropBox, and Rackspace champion JungleDisk.  DropBox kicks ass.  Again.  Amazing. The stages of Cloud Document / Content Management Stack: ......... Backup-restore ........... backup-restore-store .............. backup-store-share ......... sync-share-store ............. sync-share-store-collaborate   (wikiWORD-SPoint) ......... Visual Document Portfolio DropBox has moved the industry to the sync-share-store level.  Collaboration remains a mystery to most, relying on Google Docs or Zoho (Rackspace). Google Cloud Connect can match DropBox for ease and reliability at the sync-share-store level.  MS-Live/Azure/SkyDrive however fails miserably at this level. The problem with Google Collaboration is that it breaks the Native Documents when converting to the Google collaboration format.  GCC (Google Cloud Connect) does store the original Native document, but does not keep track of revisions to the native!  Advantage DropBox! DropBox however does not have collaboration. The Visual Document Portfolio model is a design that saves the Native document to a Cloud Folder, and the system provides all visual representations on demand from that Native.  A Visual representation would be PDF, SVG (fixed), HTML (flow), ePUB or an HTML5 immersive visual representation packaged as a webzine.

Quick review of different sync-share-store services, starting with DropBox and ending with three Open Source services. Very interesting. Things have progressed since I last worked on the SurDocs project for Sursen. No mention in this review of file formats, conversion or viewing issues. I do know that CrocoDoc is used by near every sync-share-store service to convert documents to either pdf or html formats for viewing. No servie however has been able to hit the "native document" sweet spot. Not even SurDocs - which was the whole purpose behind the project!!! "Native Documents" means that the document is in it's native / original application format. That format is needed for the round tripping and reloading of the document. Although most sync-share-store services work with MSOffice OXML formatted documents, only Microsoft provides a true "native" format viewer (Office 365). Office 365 enables direct edit, view and collaboration on native documents. Which is an enormous advantage given that conversion of any sort is guaranteed to "break" a native document and disrupt any related business processes or round tripping need. It was here that SurDoc was to provide a break-through technology. Sadly, we're still waiting :( excerpt: The availability of cheap, easy-to-use and accessible cloud file-sharing services means users have more freedom and choice than ever before. Dropbox pioneered simplicity and ease of use, and so quickly picked up users inside the enterprise. Similar services have followed Dropbox's lead and now there are dozens, including well-known ones such as Google Drive, SkyDrive and Ubuntu One. cloud.jpg Valdis Filks , research director at analyst firm Gartner explained the appeal of cloud file-sharing services. Filks said: "Enterprise employees use Dropbox and Google because they are consumer products that are simple to use, can be purchased without officially requesting new infrastructure or budget expenditure, and can be installed qu

Odd that the reporter mentions the importance of security near the top of the article but gives that topic such short shrift in his evaluation of the services. For example, "secured by 256-bit AES encryption" is meaningless without discussing other factors such as: [i] who creates the encryption keys and on which side of the server/client divide; and [ii] the service's ability to decrypt the customer's content. Encrypt/decryt must be done on the client side using unique keys that are unknown to the service, else security is broken and if the service does business in the U.S. or any of its territories or possessions, it is subject to gagged orders to turn over the decrypted customer information. My wisdom so far is to avoid file sync services to the extent you can, boycott U.S. services until the spy agencies are encaged, and reward services that provide good security from nations with more respect for digital privacy, to give U.S.-based services an incentive to lobby *effectively* on behalf of their customer's privacy in Congress. The proof that they are not doing so is the complete absence of bills in Congress that would deal effectively with the abuse by U.S. spy agencies. From that standpoint, the Switzerland-based http://wuala.com/ file sync service is looking pretty good so far. I'm using it.

Some good questions are being asked about the future of Google Wave and collaborative computing.  He misses however another important play for Wave; moving to the center of the emerging Open Web Productivity Environment. excerpt:  Google Wave is another grab for the Holy Grail of collaborative computing. But, will it be more successful than previous attempts? Whenever you see something compared to Lotus Notes, as Google Wave has been, you know to expect an uphill slog. Add a comparison to Microsoft Groove, which I have not seen but seems reasonable, and you can expect deep trouble. Both Notes and Groove are wonderful, innovative applications that have never caught on as I had hoped. Why? They are too difficult to use and develop for. They were way ahead of their time. Maybe Google Wave, a workplace collaboration application that is being rolled out to an additional 100,000 beta testers, has arrived at the right time, finding the right mix of power vs. ease-of-use, and the right metaphor for delivering it. We have an excellent story that offers "Five Reasons To Dive Into Google Wave." That is, if you can find a way to get into the beta. The big question: Can Google Wave succeed where seemingly every collaboration application that has gone has failed?

Well, not quite.  More IBM happy talk about interoperability and easy document interchange.  While i agree with the static versus interactive - collaborative document perspective, it's far more complicated. Today we have a world of "native"  docs and "visual" docs.   Native docs are bound to their authoring productivity environment, and are stubbornly NOT interchangeable.  Even for ODF and OOXML formats. Visual documents are spun from natives, and they are highly interchangeable, but interactively limited.  They lack the direct interaction of native authoring environments.  The Visual document phenomenon starts with PDF and the virtual print driver.  Any authoring application(s) in a productivity environment can print a PDF using the magic of the virtual print driver.   In 2008, when ISO stamped PDF with "accessibility tags", a new, highly interactive version of PDF was offically recognized.  We know this as "Tagged PDF".  And it has led the sweeping revolution of wide implementation of the paperless transaction process. The Visual Document phenomenon doesn't stop there.  The highly mobile WebKit revolution ushered in by the 2008 iPhone phenomenon led to wide acceptance of highly interactive and collaborative, but richly visual versions of SVG and HTML5-CSS3-JSON-JavaScript documents. Today we have SVG-HTML+ type visually immersive documents spun out of Server side publication presses such as FlipBoard, Cognito cComics, QWiki, Needle, Sports Illustrated, Push Pop Press, and TreeSaver to name but a few.   Clearly the visually immersive category of documents is exploding, but not for business - productivity documents.  Adobe has proposed a "CSS Regions" standard for richly immersive layout that might change that.  But mostly i think the problem for business documents, reports and forms is that they are "compound documents" bound to desktop productivity environments and workgroups. The great transition from desktop/workgroup productivity environme

If this doesn't make Florian weep, nothing can! Google Cloud Connect for Microsoft Office is now available worldwide. This plugin for Microsoft Office is available to anyone with a Google Account, and brings multi-person collaboration to the Microsoft Word, Excel and PowerPoint applications that you may still need from time to time. The plugin syncs your work through Google's cloud, so everyone can contribute to the same version of a file at the same time. Learning the benefits of web-powered collaboration will help more people make a faster transition to 100% web collaboration tools.

Google "Innovation Nation" Conference in Washington, DC had an interesting conversation thread; that the move to Cloud Computing embraces a move for individual productivity to group productivity.  Not sure i agree with that.  The Windows Desktop-WorkGroup Productivity environment has dominated business since 1992.  Maybe Google might instead focus on the limited access of desktop workgroups and the fact that productivity was horribly crippled by the the PC's lack of communication.  The Web/Cloud magically combines and integrates communication with content and computation.  This is what makes cloud collaboration a genuine leap in productivity - no matter what the discipline.  Here's a question for Google: What's the productivity difference between desktop collaboration and cloud-collaboration? excerpt:  The meeting is the staple of corporate life. The whole day revolves around when a meeting will be, who will be there and what needs to be discussed. Yet, is this rote practice may have become counter-productive in today's world of the always on, always connected workplace. Google's enterprise vision is to leverage mobility and the cloud to change the fundamental way people work. Workforce productivity used to be about how you can optimize individual output. Take all those individuals, put their output together and have a meeting to sort it all out. Google thinks that by putting all that functionality into a cloud environment, workers can use whatever device they want and always be working as a group towards on the mission. A faster, more secure, more cost efficient workplace will be the result. "The main message is that to be an effective [enterprise], we need to change from individual productivity to group productivity,"

Not sure why this is "huge", but it is very cool.  Personally i don't care for Box.net.  DropBox sync has them beat by a mile.  Where Box.net could seriously improve and distinguish themselves from DropBox is with the Project Management component.  Needs improvement.  Maybe they should hire Conrado?  For integration with Google Docs, SyncDocs is still my fav.  For sync-share-collaborate with MSOffice, nothing beats wiki-WORD. excerpt: Box.net made a huge announcement about online collaboration. Box.net is now almost completely integrated with Google Docs for collaborating with friends or in the workplace.

The General Services Administration made a bold decision to move its email and collaboration systems to the cloud.  This is a huge win for cloud-computing, but perhaps should have been expected since last week the Feds announced a new requisition and purchase mandate that cloud-computing had to be the FIRST consideration for federal agency purchases.  Note that the General Services Administration oversees requisitions and purchases for all Federal agencies!  This is huge.  Estimated to be worth $8 billion to cloud-computing providers. The cloud-computing market is estimated to be $30 Billion, but Gartner did not anticipate or expect Federal Agencies to embrace cloud-computing let alone issue a mandate for it.   In the RFP issued last June, it was easy to see their goals in the statement of objectives: This Statement of Objectives (SOO) describes the goals that GSA expects to achieve with regard to the 1. modernization of its e-mail system; 2. provision of an effective collaborative working environment; 3. reduction of the government's in-house system maintenance burden by providing related business, technical, and management functions; and 4. application of appropriate security and privacy safeguards. GSA announced yesterday that they choose Google Apps for email and collaboration and Unisys as the implementation partner. So what does this mean? What it means (WIM) #1: GSA employees will be using a next-generation information workplace. And that means mobile, device-agnostic, and location-agile. Gmail on an iPad? No problem. Email from a home computer? Yep. For GSA and for every other agency and most companies, it's important to give employees the tools to be productive and engage from every location on every device. "Work becomes a thing you do and not a place you go." [Thanks to Earl Newsome of Estee Lauder for that quote.] WIM #2: GSA will save 50% of the cost of email over five years. This is also what our research on the cost of email o

Google has been making a number of acquisitions that are clearly Docs-related. Over the weekend, TechCrunch reported that the search giant is in the final stages of talks to acquire DocVerse, a startup that lets users collaborate around Office documents, for $25 million. The deal would also bring Google some key hires, since the startup's co-founders were managers on SharePoint, Microsoft's popular collaboration service. This follows the November acquisition of AppJet, a company founded by former Googlers that created a collaborative word processor. (It's worth noting that Google Docs itself was the offspring of several acquisitions, including Google's purchase of Writely.) Meanwhile, Google has been talking up the splash it wants Google Docs to make in 2010. Don Dodge, who just made the move from Microsoft to Google, recently told me, "2010 is going to be the year of Gmail and Google Docs and Google Apps." Even more concretely, Enterprise President Dave Girouard said last month that Docs will see 30 to 50 improvements over the next year, at which point big companies will be able to "get rid of Office if they choose to." Presumably features from AppJet and DocVerse will be among those improvements. I'd certainly be thrilled to see the battle between Office Docs become a real competition, rather than upstart Google slowly chipping away at Microsoft's Office behemoth.

PALO ALTO, Calif., January 12, 2010 - VMware, Inc. (NYSE: VMW), the global leader in virtualization solutions from the desktop through the datacenter and to the cloud, today announced that it has entered into a definitive agreement to acquire Zimbra, a leading vendor of email and collaboration software, from Yahoo! Inc. Zimbra is a leading open source email and collaboration solution with over 55 million mailboxes.  As an independent Yahoo! product division, Zimbra achieved 2009 mailbox growth of 86% overall and 165% among small and medium business customers.

This week Microsoft will take its Office 2010 suite out of beta. If you're considering upgrading Office with Office, we'd encourage you to consider an alternative: upgrading Office with Google Docs. If you choose this path, upgrade means what it's supposed to mean: effortless, affordable, and delivering a remarkable increase in employee productivity. This is a refreshing alternative to the expensive and laborious upgrades to which IT professionals have become accustomed. Google Docs has been providing rich real-time collaboration to millions of users for nearly four years. It lets employees edit and share documents, spreadsheets, and presentations in the browser from anywhere in the world. We recently made tremendous strides in improving Google Docs formatting, speed and functionality, and a growing number of companies are now using it as their primary productivity software. Of course, you probably already own Office 2003 or 2007 (or maybe Office 2000?), and there's no need to uninstall them. Fortunately, Google Docs also makes Office 2003 and 2007 better. For example, you can store any file - including Microsoft Office documents - in Google's cloud and share them in their original format (protected, naturally by Google's synchronous replication across datacenters). Plus, in the coming months, Google will enable real-time collaboration directly in Office 2003 and 2007, as you can see here. Google Docs represents a real alternative for companies: a chance to get the collaboration features you need today and end the endless cycle of "upgrades". For more information on the choices available to you, check out the summary below. But don't take our word for it - you can try Google Docs and the rest of the Google Apps suite for free. The only thing you have to lose is a server or two.

Summary: Collaborative document editing means multiple editors being able to edit a shared document at the same time.. Live and concurrent means being able to see the changes another person is making, keystroke by keystroke. Currently, there are already a number of products on the market that offer collaborative document editing. Some offer live concurrent editing, such as EtherPad and SubEthaEdit, but do not offer rich text. There are others that offer rich text, such as Google Docs, but do not offer a seamless live concurrent editing experience, as merge failures can occur. Wave stands as a solution that offers both live concurrent editing and rich text document support.  The result is that Wave allows for a very engaging conversation where you can see what the other person is typing, character by character much like how you would converse in a cafe. This is very much like instant messaging except you can see what the other person is typing, live. Wave also allows for a more productive collaborative document editing experience, where people don't have to worry about stepping on each others toes and still use common word processor functionalities such as bold, italics, bullet points, and headings. Wave is more than just rich text documents. In fact, Wave's core technology allows live concurrent modifications of XML documents which can be used to represent any structured content including system data that is shared between clients and backend systems. To achieve these goals, Wave uses a concurrency control system based on Operational Transformation.

Document Management Article: HyperOffice Expands SaaS Collaboration Suite Reach to EMEA. CMSWire focuses on Document Management as well as enterprise content management topics, document managment, Enterprise CMS, DAM, enterprise 2.0 and related topics.

In taking this next step Box are closing some acquisition doors in electing to attempt to become a core piece of enterprise infrastructure rather than be swallowed up into someone else's larger offering. It's a brave and interesting move that will see them attempting to penetrate on-premise document and project management opportunities that are currently dominated by entrenched vendors, notably Sharepoint. Box's collaboration and work flow tools are currently adequate but unremarkable, and while the user interfaces are well done and unintimidating, they are now attempting to enter the areas of business steeped in document versioning and email inefficiencies that have been so lucrative to Microsoft, who can't be blamed for not cannibalizing their licensing golden geese of Office, Sharepoint and Exchange yet, and probably made 48 million as you read this sentence. Addressing the inefficiencies of these old ways of working are at the core of the modern collaborative enterprise, and it is primarily focusing on business purpose and performance from participants that ultimately unlocks the greater efficiencies possible with 2.0 technologies. The challenge for Box will be to avoid becoming a larger document and content graveyard while providing greater business agility, and this requires some cultural shifts in their offerings to target customers.

Real-time co-creation and co-editing: With Novell Vibe, people in your organization can author and edit online documents together, character by character, in real time. Teams can dramatically accelerate the completion of projects that used to take weeks. Because collaboration unfolds in a shared workspace, no one has to manually merge content from multiple contributors to create a unified, finished document. Enterprise social messaging: As easy to use as Facebook or Twitter, Novell Vibe consolidates direct messages, chat, blogs and wikis from within Novell Vibe into one message stream. Creating new groups and inviting members from inside or outside your organization is as simple as sending an e-mail. You can even jumpstart ad-hoc conversations in seconds to tackle projects that can't wait. File synchronization and management: Files on your desktop, regardless of authoring application, can be synchronized to the Novell Vibe file repository based in the cloud. As a result, users always work with the latest versions of important files on their desktops and in Novell Vibe. The Novell Vibe unified message stream: Direct messages, social feeds and group conversations from within Novell Vibe are unified in one intuitive interface. This eliminates the need to constantly switch between locations to see all your content. Using powerful filtering, sorting and tagging capabilities, you can determine exactly what you want to see and whom you want to follow. Advanced information management: Novell Vibe keeps a persistent record of all your work and conversations. Its comprehensive search function quickly locates files, messages, attachments, groups and people to save time and boost productivity.

excerpt:  Social Business 4.0 (SBS), is Jive's latest version of its enterprise collaboration technology. In this new release, Jive includes deep integration with Microsoft Office, a mobile application for the iPhone and Blackberry plus the ability to bridge from internal to external communities. Jive is offering the ability to create or save documents in Microsoft Office with automatic upload to the Jive platform. Documents are rendered for the browser for users to view and make comments.Users may also collaborate on documents such as Power Point presentations. This co-authoring feature is similar to what you can do in Google Docs.

The king of clicks returns!  No doubt there was a time when the mere mention of ODF and the now legendary XML "document" format wars with Microsoft could drive click counts into the statisphere.  Sorry to say though, those times are long gone. It's still a good story though.  Even if the fate of mankind and the future of the Internet no longer hinges on the outcome.  There is that question that continues defy answer; "Did Microsoft win or lose?"  So the mere announcement of supported formats in MSOffice XX is guaranteed to rev the clicks somewhat. Veteran ODF clickmeister SVN does make an interesting observation though: "The ironic thing is that, while this was as hotly debated am issue in the mid-2000s as are mobile patents and cloud implementation is today, this news was barely noticed. That's a mistake. Updegrove points out, "document interoperability and vendor neutrality matter more now than ever before as paper archives disappear and literally all of human knowledge is entrusted to electronic storage." He concluded, "Only if documents can be easily exchanged and reliably accessed on an ongoing basis will competition in the present be preserved, and the availability of knowledge down through the ages be assured. Without robust, universally adopted document formats, both of those goals will be impossible to attain." Updegrove's right of course. Don't believe me? Go into your office's archives and try to bring up documents your wrote in the 90s in WordPerfect or papers your staff created in the 80s with WordStar. If you don't want to lose your institutional memory, open document standards support is more important than ever. "....................................... Sorry but Updegrove is wrong.  Woefully wrong. The Web is the future.  Sure interoperability matters, but only as far as the Web and the future of Cloud Computing is concerned.  Sadly neither ODF or Open XML are Web ready.  The language of the Web is famously HTML, now HTML5+