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MindTouch was by far and away the hottest property at the 2009 Web 2.0 Conference. And for good reason. They have figured out how to tap into the productivity value of enterprise collaborative networks. Most their underlying stuff is based on REST based data objects and services, but they also allow for proprietary data bindings. The key to MindTouch seemd to be the easy to fall into and use collaborative interface: imagine a workgroup project centered around a Web page filled with data objects, graphics and content, with each object also having a collabortaive conversation attached to it. Sounds complicated, but that's where the magic of MindTouch kicks in. It's simple. One the things that most impressed me was an interactive graph placed on one of the wiki project pages. The graph was being fed data from a local excel spreadsheet, and could be interacted with in real time. It was simple to change from a pie chart to a bar graph and so on. It was also possible to interact with the data itself and create what-if scenario's. Great stuff. With considerable persistence though, i was able to discover from Aaron that this interactivity and graphical richness was due to a Silverlight plug-in! From the article: "..... Rather than focusing on socialization, one to one interactions and individual enrichment, businesses must be concerned with creating an information fabric within their organizations. This information fabric is a federation of content from the multiplicity of data and application silos utilized on a daily basis; such as, ERP, CRM, file servers, email, databases, web-services infrastructures, etc. When you make this information fabric easy to edit between groups of individuals in a dynamic, secure, governed and real-time manner, it creates a Collaborative Network." "This is very different from social networks or social software, which is focused entirely on enabling conversations. Collaborative Networks are focused on groups accessing and organiz

The General Services Administration made a bold decision to move its email and collaboration systems to the cloud.  This is a huge win for cloud-computing, but perhaps should have been expected since last week the Feds announced a new requisition and purchase mandate that cloud-computing had to be the FIRST consideration for federal agency purchases.  Note that the General Services Administration oversees requisitions and purchases for all Federal agencies!  This is huge.  Estimated to be worth $8 billion to cloud-computing providers. The cloud-computing market is estimated to be $30 Billion, but Gartner did not anticipate or expect Federal Agencies to embrace cloud-computing let alone issue a mandate for it.   In the RFP issued last June, it was easy to see their goals in the statement of objectives: This Statement of Objectives (SOO) describes the goals that GSA expects to achieve with regard to the 1. modernization of its e-mail system; 2. provision of an effective collaborative working environment; 3. reduction of the government's in-house system maintenance burden by providing related business, technical, and management functions; and 4. application of appropriate security and privacy safeguards. GSA announced yesterday that they choose Google Apps for email and collaboration and Unisys as the implementation partner. So what does this mean? What it means (WIM) #1: GSA employees will be using a next-generation information workplace. And that means mobile, device-agnostic, and location-agile. Gmail on an iPad? No problem. Email from a home computer? Yep. For GSA and for every other agency and most companies, it's important to give employees the tools to be productive and engage from every location on every device. "Work becomes a thing you do and not a place you go." [Thanks to Earl Newsome of Estee Lauder for that quote.] WIM #2: GSA will save 50% of the cost of email over five years. This is also what our research on the cost of email o

Byron Deeter is right, but perhaps he's holding back on his reasoning.  Silicon Valley is all about platform, and platform plays only come about once every ten to twenty years.  They come like great waves of change, not replacing the previous waves as much as taking away and running with the future.   Cloud Computing is the fourth great wave.  It will replace the PC and Network Computing waves as the future.  It is the target of all developers and entrepreneurs.   The four great waves are mainframe, workstation, pc and networked pc, and the Internet.  Cloud Computing takes the Internet to such a high level of functionality that it will now replace the pc-netwroking wave.  It's going to be enormous.  Especially as enterprises move their business productivity and data / content apps from the desktop/workgroup to the Cloud.  Enormous. The key was the perfect storm of 2008, where mobility (iPhone) converged with the standardization of tagged PDF, which converged with the Cloud Computing application and data model, which all happened at the time of the great financial collapse.   The financial collapase of 2008 caused a tectonic shift in productivity.  Survival meant doing more with less.  Particularly less labor since cost of labor was and continues to be a great uncertainty.  But that's also the definition of productivity and automation.  To survive, companies were compelled to reduce labor and invest in software/hardware systems based productivity.  The great leap to a new platform had it's fuel; survival. Social applications and services are just the simplest manifestation of productivity through managed connectivity in the Cloud.  Wait until this new breed of productivity reaches business apps!  The platform wars have begun, and it's for all the marbles. One last thought.  The Internet was always going to win as the next computing platform wave.  It's the first time communications have been combined and integrated into content, and vast dat

excellent comparison between Amazon S3 champion, DropBox, and Rackspace champion JungleDisk.  DropBox kicks ass.  Again.  Amazing. The stages of Cloud Document / Content Management Stack: ......... Backup-restore ........... backup-restore-store .............. backup-store-share ......... sync-share-store ............. sync-share-store-collaborate   (wikiWORD-SPoint) ......... Visual Document Portfolio DropBox has moved the industry to the sync-share-store level.  Collaboration remains a mystery to most, relying on Google Docs or Zoho (Rackspace). Google Cloud Connect can match DropBox for ease and reliability at the sync-share-store level.  MS-Live/Azure/SkyDrive however fails miserably at this level. The problem with Google Collaboration is that it breaks the Native Documents when converting to the Google collaboration format.  GCC (Google Cloud Connect) does store the original Native document, but does not keep track of revisions to the native!  Advantage DropBox! DropBox however does not have collaboration. The Visual Document Portfolio model is a design that saves the Native document to a Cloud Folder, and the system provides all visual representations on demand from that Native.  A Visual representation would be PDF, SVG (fixed), HTML (flow), ePUB or an HTML5 immersive visual representation packaged as a webzine.

Some good questions are being asked about the future of Google Wave and collaborative computing.  He misses however another important play for Wave; moving to the center of the emerging Open Web Productivity Environment. excerpt:  Google Wave is another grab for the Holy Grail of collaborative computing. But, will it be more successful than previous attempts? Whenever you see something compared to Lotus Notes, as Google Wave has been, you know to expect an uphill slog. Add a comparison to Microsoft Groove, which I have not seen but seems reasonable, and you can expect deep trouble. Both Notes and Groove are wonderful, innovative applications that have never caught on as I had hoped. Why? They are too difficult to use and develop for. They were way ahead of their time. Maybe Google Wave, a workplace collaboration application that is being rolled out to an additional 100,000 beta testers, has arrived at the right time, finding the right mix of power vs. ease-of-use, and the right metaphor for delivering it. We have an excellent story that offers "Five Reasons To Dive Into Google Wave." That is, if you can find a way to get into the beta. The big question: Can Google Wave succeed where seemingly every collaboration application that has gone has failed?

Nice article from Scott M. Fulton describing Microsoft's iron fisted lock on government desktop productivity systems and the great transition to a Cloud Productivity Platform.  Keep in mind that in 2005, Massachusetts tried to do the same thing with their SOA effort.  Then Governor Romney put over $1 M into a beta test that produced the now infamous 300 page report written by Sam Hiser.  The details of this test resulted in the even more infamous da Vinci ODF plug-in for Microsoft Office desktops.   The lessons of Massachusetts are simple enough; it's not the formats or office suite applications.  It's the business process!  Conversion of documents not only breaks the document.  It also breaks the embedded "business process". The mystery here is that Microsoft owns the client side of client/server computing.  Compound documents, loaded with intertwined OLE, ODBC, ActiveX, and other embedded protocols and interface dependencies connecting data sources with work flow, are the fuel of these client/server business productivity systems.  Break a compound document and you break the business process.   Even though Massachusetts workers were wonderfully enthusiastic and supportive of an SOA based infrastructure that would include Linux servers and desktops as well as OSS productivity applications, at the end of the day it's all about getting the work done.  Breaking the business process turned out to be a show stopper. Cloud Computing changes all that.  The reason is that the Cloud is rapidly replacing client/server as the target architecture for new productivity developments; including data centers and transaction processing systems.  There are many reasons for the great transition, but IMHO the most important is that the Web combines communications with content, data, and collaborative computing.   Anyone who ever worked with the Microsoft desktop productivity environment knows that the desktop sucks as a communication device.  There was

Google "Innovation Nation" Conference in Washington, DC had an interesting conversation thread; that the move to Cloud Computing embraces a move for individual productivity to group productivity.  Not sure i agree with that.  The Windows Desktop-WorkGroup Productivity environment has dominated business since 1992.  Maybe Google might instead focus on the limited access of desktop workgroups and the fact that productivity was horribly crippled by the the PC's lack of communication.  The Web/Cloud magically combines and integrates communication with content and computation.  This is what makes cloud collaboration a genuine leap in productivity - no matter what the discipline.  Here's a question for Google: What's the productivity difference between desktop collaboration and cloud-collaboration? excerpt:  The meeting is the staple of corporate life. The whole day revolves around when a meeting will be, who will be there and what needs to be discussed. Yet, is this rote practice may have become counter-productive in today's world of the always on, always connected workplace. Google's enterprise vision is to leverage mobility and the cloud to change the fundamental way people work. Workforce productivity used to be about how you can optimize individual output. Take all those individuals, put their output together and have a meeting to sort it all out. Google thinks that by putting all that functionality into a cloud environment, workers can use whatever device they want and always be working as a group towards on the mission. A faster, more secure, more cost efficient workplace will be the result. "The main message is that to be an effective [enterprise], we need to change from individual productivity to group productivity,"

The king of clicks returns!  No doubt there was a time when the mere mention of ODF and the now legendary XML "document" format wars with Microsoft could drive click counts into the statisphere.  Sorry to say though, those times are long gone. It's still a good story though.  Even if the fate of mankind and the future of the Internet no longer hinges on the outcome.  There is that question that continues defy answer; "Did Microsoft win or lose?"  So the mere announcement of supported formats in MSOffice XX is guaranteed to rev the clicks somewhat. Veteran ODF clickmeister SVN does make an interesting observation though: "The ironic thing is that, while this was as hotly debated am issue in the mid-2000s as are mobile patents and cloud implementation is today, this news was barely noticed. That's a mistake. Updegrove points out, "document interoperability and vendor neutrality matter more now than ever before as paper archives disappear and literally all of human knowledge is entrusted to electronic storage." He concluded, "Only if documents can be easily exchanged and reliably accessed on an ongoing basis will competition in the present be preserved, and the availability of knowledge down through the ages be assured. Without robust, universally adopted document formats, both of those goals will be impossible to attain." Updegrove's right of course. Don't believe me? Go into your office's archives and try to bring up documents your wrote in the 90s in WordPerfect or papers your staff created in the 80s with WordStar. If you don't want to lose your institutional memory, open document standards support is more important than ever. "....................................... Sorry but Updegrove is wrong.  Woefully wrong. The Web is the future.  Sure interoperability matters, but only as far as the Web and the future of Cloud Computing is concerned.  Sadly neither ODF or Open XML are Web ready.  The language of the Web is famously HTML, now HTML5+

If this doesn't make Florian weep, nothing can! Google Cloud Connect for Microsoft Office is now available worldwide. This plugin for Microsoft Office is available to anyone with a Google Account, and brings multi-person collaboration to the Microsoft Word, Excel and PowerPoint applications that you may still need from time to time. The plugin syncs your work through Google's cloud, so everyone can contribute to the same version of a file at the same time. Learning the benefits of web-powered collaboration will help more people make a faster transition to 100% web collaboration tools.

Increasing adoption has created a US$1.1 billion Cloud Computing market in Asia Pacific 'With a 90% share of the market, SaaS is the dominant segment of the Cloud market in the Asia Pacific region. The APAC SaaS market expected to grow at a CAGR of 39% for the 2010-2014 period,' says Nitin. He continues, 'Cloud Computing is to be an important driver of growth as Singapore establishes itself as one of the Cloud hubs in Asia Pacific. The Singapore Cloud Computing market is set witness strong growth powered by CRM, Collaboration and HRM applications.'

Cloud Computing White Papers   The Open Group Cloud Work Group exists to create a common understanding among buyers and suppliers of how enterprises of all sizes and scales of operation can include Cloud Computing technology in a safe and secure way in their architectures to realize its significant cost, scalability, and agility benefits. It includes some of the industry's leading cloud providers and end-user organizations, collaborating on standard models and frameworks aimed at eliminating vendor lock-in for enterprises looking to benefit from Cloud products and services. The White Papers on this website form the current output of the Work Group. They are also available in PDF form from The Open Group bookstore for download and printing. Further papers will be added as the Work Group progresses. The initial focus of the Work Group is on business drivers for Cloud Computing, and this is reflected in the first items to appear: The Business Scenario Workshop Report White Paper: Building Return on Investment from Cloud Computing White Paper: Strengthening your Business Case for Using Cloud White Paper: Cloud Buyers' Decision Tree White Paper: Cloud Buyers' Requirements Questionnaire Further White Papers will address other key Work Group topics, including Architecture, Infrastructure, and Security.

Today Microsoft announced an open source cloud collaboration that may surprise some people, but not our customers and partners who have relied on our interoperability solutions over the past few years. Today Microsoft announced that it has partnered with Cloud.com to provide integration and support of Windows Server 2008 R2 Hyper-V  to the OpenStack project, an open source cloud infrastructure platform. The Hyper-V addition provides enterprise customers running a mix of Microsoft and non-Microsoft technologies greater flexibility when using OpenStack. Until today, OpenStack only supported several open source virtualization products. Comment:  Microsoft needs to slow down Google and keep Apple's focus elsewhere.  Contributing a Windows only hypervisor to the OSS Cloud.com OpenStack project is one way Microsoft can hedge their own flailing Azure Cloud effort.  Read the Ray Ozzie good-bye letter.  The combination of Cloud, Web and Mobile Computing is the end of the Windows OS.

In taking this next step Box are closing some acquisition doors in electing to attempt to become a core piece of enterprise infrastructure rather than be swallowed up into someone else's larger offering. It's a brave and interesting move that will see them attempting to penetrate on-premise document and project management opportunities that are currently dominated by entrenched vendors, notably Sharepoint. Box's collaboration and work flow tools are currently adequate but unremarkable, and while the user interfaces are well done and unintimidating, they are now attempting to enter the areas of business steeped in document versioning and email inefficiencies that have been so lucrative to Microsoft, who can't be blamed for not cannibalizing their licensing golden geese of Office, Sharepoint and Exchange yet, and probably made 48 million as you read this sentence. Addressing the inefficiencies of these old ways of working are at the core of the modern collaborative enterprise, and it is primarily focusing on business purpose and performance from participants that ultimately unlocks the greater efficiencies possible with 2.0 technologies. The challenge for Box will be to avoid becoming a larger document and content graveyard while providing greater business agility, and this requires some cultural shifts in their offerings to target customers.

excerpt:  Social Business 4.0 (SBS), is Jive's latest version of its enterprise collaboration technology. In this new release, Jive includes deep integration with Microsoft Office, a mobile application for the iPhone and Blackberry plus the ability to bridge from internal to external communities. Jive is offering the ability to create or save documents in Microsoft Office with automatic upload to the Jive platform. Documents are rendered for the browser for users to view and make comments.Users may also collaborate on documents such as Power Point presentations. This co-authoring feature is similar to what you can do in Google Docs.

Excellent review of Windows 8, including some prescient thinking about what it means to have HTML+ Web Apps running natively on the Win8 OS platform.  The author/reviewer Sebastion Anthony suggest why this breakthrough is a problem for Google, Apple and Mozilla.  I'm wondering though; is this a problem for the Open Web future?  Or is this a positive step towards an Open Web communications and collaborative computation platform that  is used by all and owned by none?   After nearly thirty years of a love-hate-hate more than ever relationship with Microsoft, for sure Win8 and native HTML+ is something to carefully watch.

Excellent Wave coverage from Scott M. Fulton III.  The Hollywood Movie industry use case scenario is very interesting.  But Scott is one of the few people to draw an analogy between Google Wave convergence of concurrent communications and collaborative content and the early days of the Microsoft Office Productivity Platform where we saw DDE, OLE and MAPI rise and rule. Excerpt: Today, Google is expected to invite as many as 100,000 more participants into the private beta of its concurrent communications system, called Wave. As that happens, many more participants will be able to not only communicate with one another in a more granular form of real-time, but potentially collaborate on work and projects. It's that latter part of the program that's supposed to congeal at some point into a collective sense of purpose. But this time, unlike Microsoft's first experiments with Dynamic Data Exchange between applications on the same computer three decades ago, there isn't yet a clear, single purpose for the system. No question it could bring individuals as close together as people separated by indefinite distance could become; but as to the question of what they do with one another once they do get together, Google is hoping this question -- like so many others it puts out there in the open -- resolves itself. Yesterday, Google offered links to a number of different independent assessments of the possible, eventual purpose of Google Wave, though it offered them as use-case scenarios rather than projections of possible goals for the product...which is what many actually were.

Über technologist Michael Hickens writes about the recent Cisco announcement that they intend on competing with Google, Zoho and MOSS in the cloud collaboration space. I left a lengthy comment on this page, trying to come to grips with the meaning of this challenge. I titled my comment, "Cisco Office? Maybe they should consider Feng Office-in-the-Cloud". Good luck Conrado. Go get them. Interestingly, Jason Harrop and i met Ms. Alex Hadden-Boyd, director of marketing for the collaboration software group at Cisco. She was kind enough to refer me directly to David Knight, the technology director of Cisco's WebEX Conferencing initiative. Alex is quoted in a CNet article at: http://news.cnet.com/8301-1001_3-10276549-92.html Cisco is striving to redefine itself as a vendor connecting inner and outer clouds, thus reasserting its relevance in the context of a fluid Web-driven IT world increasingly dominated by the likes of Google, Salesforce, Oracle and IBM. It also hopes to parlay its legacy of infrastructure expertise into a reassuring presence, particularly for veteran IT administrators struggling to balance their in-house infrastructures against the cost-savings and potential efficiencies of cloud computing.

Great charts!  Improving efficiency and optimizing business processes continue to dominate as top content management issues.  They are the leading business drivers.  Collaboration is in the middle of the pack, but with a high level of notice and concern.  Waiting to explode i think.  Expectations for collaboration continue to outpace reality. No mention of mobility or productivity!!!!  (Doing more work with fewer people?  is that a improve efficiency equation?)  Where is Cloud-computing?

Good comparison of Microsoft and Google "Cloud" initiatives.  Sure, Microsoft has the numbers.  They own the legacy desktop productivity platform.  But their execution in the Cloud is horrific.  Businesses will always opt for integrating existing desktop apps with Cloud productivity systems over rip-out-and-replace platform alternatives.   But the benefits of highly interoperable and universally accessible Cloud communications and collaborative computing have to be there.  So far MS has failed to deliver, and miserably so.   excerpt:  With Office 365, Microsoft has finally delivered an end-to-end cloud platform for businesses that encompass not only its desktop Office software, but also its server software, such as Exchange and SharePoint. Contrary to Google's narrative, cloud based office software is still a wide open market. The three million businesses that have "Gone Google" - proclaimed on billboards in San Francisco airport's new Terminal 2 - are for the most part Gmail users, who are still happily using Microsoft Office and even Microsoft Outlook. Gmail is a fast, cheap, spam-free and great solution for business email, especially relative to the expensive, lumbering email service providers. Google Apps has definitely found a niche for online collaboration, but generally for low-end project management types of spreadsheets and small documents. The presentation and drawing Google Apps are barely used. Yes, there are definitely Google Apps wins, since it seems cheap. On implementation, businesses find that switching to Gmail is one thing, but switching their entire business infrastructure to Google Apps is a completely different animal that goes far beyond simply changing how employees are writing memos.

Nice infographic!  Shows that great transition from Windows desktop client/server to Cloud Computing is well underway.  I've tried RingCentral, and it's very good.  But i much prefer Google Voice - especially since i have an HTC Android.  RingCentral only offers one advantage over gVoice; they have integrated fax.  Everything else about RingCentral seemed like a throwback to DOS applications.   gVoice is slowly evolving.  Seems like it's taking forever to complete the integration with gMail, gSearch, and gDocs.  But i can see the incredible potential of Cloud integrated communications, content and collaborative computing.  gVoice has a potential like no one else. excerpt: The results are in from our annual smartphone survey! We polled 300 RingCentral SMB customers about their mobile device adoption and cloud use. The key takeaway: 57% of business owners said the majority of their business-critical applications currently run in the cloud.