Best Buy CEO Dunn Reboots to Win Back Customers From Wal-Mart, Amazon.com - Bloomberg - 0 views
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Rhiannon Apple on 24 Mar 11Best Buy is on a mission to change its image and reclaim sales lost to rivals including Wal-Mart and Amazon. Under CEO Brian Dunn, the consumer-electronics chain is testing less-cluttered layouts similar to those of Apple stores, training employees to demonstrate to customers how gadgets work together and moving away from promotions to everyday low pricing.