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Doris Reeves-Lipscomb

Recovering from information overload | McKinsey & Company - 0 views

  • Drucker’s solutions for fragmented executives—reserve large blocks of time on your calendar, don’t answer the phone, and return calls in short bursts once or twice a day—sound remarkably like the ones offered up by today’s time- and information-management experts.2
  • Add to these challenges a torrent of e-mail, huge volumes of other information, and an expanding variety of means—from the ever-present telephone to blogs, tweets, and social networks—through which executives can connect with their organizations and customers, and you have a recipe for exhaustion. Many senior executives literally have two overlapping workdays: the one that is formally programmed in their diaries and the one “before, after, and in-between,” when they disjointedly attempt to grab spare moments with their laptops or smart phones, multitasking in a vain effort to keep pace with the information flowing toward them.
  • First, multitasking is a terrible coping mechanism.
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  • econd, addressing information overload requires enormous self-discipline.
  • Third, since senior executives’ behavior sets the tone for the organization, they have a duty to set a better example.
  • Resetting the culture to healthier norms is a critical new responsibility for 21st-century executives.
  • What’s more, multitasking—interrupting one task with another—can sometimes be fun. Each vibration of our favorite high-tech e-mail device carries the promise of potential rewards. Checking it may provide a welcome distraction from more difficult and challenging tasks. It helps us feel, at least briefly, that we’ve accomplished something—even if only pruning our e-mail in-boxes. Unfortunately, current research indicates the opposite: multitasking unequivocally damages productivity.
  • he root of the problem is that our brain is best designed to focus on one task at a time
  • When we switch tasks, our brains must choose to do so, turn off the cognitive rules for the old task, and turn on the rules for the new one.
  • arely helps us solve the toughest problems we’re working on. More often than not, it’s procrastination in disguise.
  • the likelihood of creative thinking is higher when people focus on one activity for a significant part of the day and collaborate with just one other person.
  • survey of managers conducted by Reuters revealed that two-thirds of respondents believed that information overload had lessened job satisfaction and damaged their personal relationships. One-third even thought it had damaged their health.8
  • feeling connected provides something like a “dopamine squirt”—the neural effects follow the same pathways used by addictive drugs.9
  • some combination of focusing, filtering, and forgetting.
  • Managing it may be as simple—and difficult—as switching off the input.
  • A good filtering strategy, therefore, is critical. It starts with giving up the fiction that leaders need to be on top of everything, which has taken hold as information of all types has become more readily and continuously accessible.
  • ome leaders now explicitly refuse to respond to any e-mail on which they are only cc’d, to filter out issues that others think require no action from them. Y
  • giving our brains downtime to process new intellectual input is a critical element of learning and thinking creatively
  • Getting outside helps—recent research has found that people learn significantly better after a walk in nature compared with a walk in the city.
  • The strategies of focusing, filtering, and forgetting are also tougher to implement now because of the norms that have developed around 21st-century teamwork.
  • But there is a business responsibility to reset these norms, given how markedly information overload decreases the quality of learning and decision making. Multitasking is not heroic; it’s counterproductive. As the technological capacity for the transmission and storage of information continues to expand and quicken, the cognitive pressures on us will only increase. We are at risk of moving toward an ever less thoughtful and creative professional reality unless we stop now to redesign our working norms.
  • First, we need to acknowledge and reevaluate the mind-sets that attach us to our current patterns of behavior.
  • eaders need to become more ruthless than ever about stepping back from all but the areas that they alone must address.
  • eaders have to redesign working norms together with their teams.
anonymous

How to Name Things - 2 views

  •  
    When exploring new offers, some organizations spend a lot of valuable time and energy trying to decide what name to use. This slideshare offers some very interesting and useful apps to help with the process.
Doris Reeves-Lipscomb

Choosing the Right Digital Learning Device - Education Week - 0 views

  • mix of iPads and tablets with detachable keyboards.
  • HP EliteBook Revolve 810 G3, a laptop-tablet hybrid
  • Some K-12 systems are moving away from iPads and on to Chromebooks. And many elementary schools use Kindles and tablets made by Samsung and Android rather than Apple iPads.
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  • powerful enough to run multiple applications and support software that can run more complex multimedia applications.
  • Chromebooks offered immediate access to cloud-based documents and other work; plus, all staff members and students starting in grade 4 operate within the Google ecosystem, which is more compatible with Chromebooks.
  • consuming content to creating it. They multitask more and increasingly use the Internet to research information.
  • high school students ideally need a range of proficiency in non-keyboard input devices and keyboard-input devices to teach word processing, data analysis, presentation software skills, and business-based social-media use. All those skills are essential for basic technical problem-solving and critical thinking in the digital age.
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    Has important considerations for choosing right digital devices based on purpose and nature of work to be done--Robin L. Flanigan, EdWeek, June 11, 2015.
Doris Reeves-Lipscomb

Don't Let Your Community Manager Go It Alone: Associations Now - 0 views

  • “We talk to community managers all the time and we ask ‘What’s the thing you didn’t think was going to be part of your role? What’s the one component you were surprised how much time you were spending on it?’ It’s almost always evangelism and coaching,” said Jim Storer, principal and cofounder of The Community Roundtable, during a webinar earlier this month cohosted with community platform provider Higher Logic. Storer’s colleague and TheCR cofounder Rachel Happe added that the organization created a working group on the role of “becoming an internal consultant,” just to help TheCR members excel in that role.
  • TheCR report also notes that “best-in-class” online communities are more often managed by a staff team, rather than by a single person.
  • “Given what we now know about the complexity of—and potential for—sustained and productive engagement, the notion that a lone community manager can address all the strategic, operational, and tactical responsibilities is quickly fading,” the report states. “Implementing many of the processes and programs that are markers of maturity generally requires more resources, and best-in-class communities with bigger teams are able to prioritize community programming, advocacy programs, community management training, and other key community elements.”
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  • “Just like we had with email, I think the whole population is going to have improved online engagement literacy,” Happe said during TheCR’s webinar, describing her five-year outlook. “I think we’re going to see an understanding that community management is a critical 21st-century skill, not just a role.”
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    Great article by Joe Rominiecki, June 24, 2015 in AssociationsNow on the online community manager role; quotes the latest Community Roundtable report on how the online community management skillset is needed by many staff, not just one person. There is a big difference between lurking or contributing as an individual in Facebook or LinkedIn groups and mentoring/leading/supporting an online community. Supports our inclusion of "convening" as a vital digital literacy skill.
Doris Reeves-Lipscomb

Let's Embrace Our Open-Source Overlords: Associations Now - 0 views

  • Open-source software often gets derided for its downsides—maintenance concerns, the need for development resources, concerns about security—but its huge transparency and collaboration benefits typically get missed.
  • (It’s worth noting that you may be using open-source software without realizing it: Most major content management systems, including WordPress and Drupal, are based on open-source code bases. Not that you’d immediately think of them in that context.)
  • Open source tends to follow current standards. The reason Mozilla Firefox gained so much momentum on Microsoft’s Internet Explorer about a decade ago has everything to do with programming strategy. IE, being proprietary and without much competition, didn’t have a reason to keep innovating quickly. Firefox, on the other hand, was in a spot to iterate relatively quickly and drive online development—and when Google Chrome came into the picture, this process moved even faster. This is true of a lot of open-source software. It can ensure you’re working with this year’s model.
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    good article on value of open source software by Ernie Smith, Associaitons Now, June 16, 2015
Doris Reeves-Lipscomb

Sticky data: Why even 'anonymized' information can still identify you - The Globe and Mail - 0 views

  • This isn’t the first time this has happened, that big data sets full of personal information – supposedly obscured, or de-identified, as the process is called – have been reverse engineered to reveal some or even all of the identities contained within. It makes you wonder: Is there really such a thing as a truly anonymous data set in the age of big data?
  • That might sound like a bore, but think about it this way: there’s more than taxi cab data at stake here. Pretty much everything you do on the Internet these days is a potential data set. And data has value. The posts you like on Facebook, your spending habits as tracked by Mint, the searches you make on Google – the argument goes that the social, economic and academic potential of sharing these immensely detailed so-called “high dimensional” data sets with third parties is too great to ignore.
  • University of Colorado Law School associate professor Paul Ohm’s 2009 paper on the topic made the bold claim that “data can be either useful or perfectly anonymous but never both.”
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  • A similar situation was cited by Princeton University researchers Arvind Narayanan and Edward W. Felten in a recent response to Cavoukian and Castro. The pair wrote that, in one data set where location data had supposedly been anonymized, it was still possible in 95 per cent of test cases to re-identify users “given four random spatio-temporal points” – and 50 per cent if the researchers only had two. In other words, de-identifying location data is moot if you know where a target lives, where they work and have two other co-ordinates they visit with regularity.
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    post by Matthew Braga as special to The Globe and Mail, 8/6/14 on how deidentified data can be hacked to reveal identities of users.
Doris Reeves-Lipscomb

Don't Let Your Community Manager Go It Alone: Associations Now - 0 views

  • For those that host online communities for their members, the new front-line staff may very well be the person managing the online community.
  • Wohlers is the lead staff manager for SPE Connect, a platform for SPE’s 141,000 members to meet and discuss their industry, and its multiple communities for various technical areas, subdisciplines, and association committees.
  • It’s almost always evangelism and coaching,” s
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  • That’s a challenging position for just one person, which is why community managers need all the help they can get.
  • “Given what we now know about the complexity of—and potential for—sustained and productive engagement, the notion that a lone community manager can address all the strategic, operational, and tactical responsibilities is quickly fading,” the report states. “Implementing many of the processes and programs that are markers of maturity generally requires more resources, and best-in-class communities with bigger teams are able to prioritize community programming, advocacy programs, community management training, and other key community elements.”
  • I think we’re going to see an understanding that community management is a critical 21st-century skill, not just a role.”
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    Really good article by Joe Rominiecki, June 24, 2015, AssociationsNow, on how online community moderation/support will become part of the role of more staff, not just community managers, in businesses, nonprofits, etc. Cites the recent Community Roundtable's report, too.
Doris Reeves-Lipscomb

Districts Put Open Educational Resources to Work - Education Week - 0 views

  • Bethel and Grandview both pursued open resources in large part because they were not satisfied that commercial curricula were closely aligned with the common core.
  • They called on their teachers, and other content experts, to help them find the open resources that hit the mark.
  • It's safe to assume many districts switching to open resources will have to devote large amounts of time and money to finding what they need and preparing teachers to use new materials, Mr. Bliss said. Yet that work brings rewards, he argued. In going through that process, teachers get "some of the best PD they've ever had."
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  • One of the largest open-resource undertakings is being led by the K-12 OER Collaborative, a coalition of 12 states and a group of nonprofits developing resources in English/language arts and math.
  • EngageNY, initially supported with federal Race to the Top funding, provides open, common-core-aligned English and math resources to K-12 audiences.
  • At the same time, more districts also may choose to rely on private vendors for "wraparound" services to support educators, while they turn to open sources for core academic content.
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    Education Week published online 6.10.15 on why districts put OERs to work in their schools. Commercial publishers fighting back saying that curriculum is more than content; C.P.s offer "wraparound support" for their resources to educators.
Doris Reeves-Lipscomb

Engaging Knowledge Artisans - 0 views

  • Most organizations are playing with all these new digital technologies and not putting in place structures to support knowledge artisans. But all these levels of hierarchy and control processes, based on a systemic lack of trust, will be overwhelmed by the resulting complexity of a hyper-connected economy. Overarching knowledge work principles have to be first established. An adult-to-adult relationship model like wirearchy is one example; “a dynamic two-way flow of power and authority based on knowledge, trust, credibility and a focus on results, enabled by interconnected people and technology.” Complex environments are the new normal. Relationship building is needed in order to share complex knowledge.
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    Harold Jarche from 2014 on engaging knowledge artisans. "Complex environments are the new normal. Relationship building is needed in order to share complex knowledge. Implicit knowledge takes time to share, so time has to be set aside for sense-making, reflecting, and conversing. These are significant workplace changes, but can be mastered with a stable foundation of PKM practiced by interdependent and autonomous knowledge artisans. When everybody is engaged in sense-making, then any organization can better sense where it needs to go."
Doris Reeves-Lipscomb

No Time to Be Nice at Work - NYTimes.com - 0 views

  • INCIVILITY also hijacks workplace focus
  • According to a survey of more than 4,500 doctors, nurses and other hospital personnel, 71 percent tied disruptive behavior, such as abusive, condescending or insulting personal conduct, to medical errors, and 27 percent tied such behavior to patient deaths.
  • incivility miss information that is right in front of them. They are no longer able to process it as well or as efficiently as they would otherwise.
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  • Technology distracts us. We’re wired to our smartphones. It’s increasingly challenging to be present and to listen. It’s tempting to fire off texts and emails during meetings; to surf the Internet while on conference calls or in classes; and, for some, to play games rather than tune in. While offering us enormous conveniences, electronic communication also leads to misunderstandings. It’s easy to misread intentions. We can take out our frustrations, hurl insults and take people down a notch from a safe distance.
  • Incivility shuts people down in other ways, too. Employees contribute less and lose their conviction,
  • To be fully attentive and improve your listening skills, remove obstacles. John Gilboy told me about a radical approach he took as an executive of a multibillion-dollar consumer products company. Desperate to stop excessive multitasking in his weekly meetings, he decided to experiment: he placed a box at the door and required all attendees to drop their smartphones in it so that everyone would be fully engaged and attentive to one another. He didn’t allow people to use their laptops either. The change was a challenge; initially employees were “like crack addicts as the box was buzzing,” he said. But the meetings became vastly more productive. Within weeks, they slashed the length of the meetings by half. He reported more presence, participation and, as the tenor of the meetings changed, fun.
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    Article by Christine Porath, June 20, 2015, NYT on rudeness and bad behavior and its impact on us. Has two lists: Boors in the Workplace, Behaviors that we admit to Also has paragraph on impact of multitasking and too much technology
Doris Reeves-Lipscomb

Why Ed Tech Is Not Transforming How Teachers Teach - Education Week - 0 views

  • teachers are far more likely to use technology to make their own jobs easier and to supplement traditional instructional strategies than to put students in control of their own learning. Case study after case study describe a common pattern inside schools: A handful of "early adopters" embrace innovative uses of new technology, while their colleagues make incremental or no changes to what they already do.
  • numerous culprits
  • Washington-based International Society for Technology in Education
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  • project-based unit on social-justice movements
  • Their goal: Produce independent research papers on topics of their choice, then collaboratively develop a multimedia presentation of their findings with classmates researching the same issue.
  • cloud-based tool called Google Slides
  • prepare written text (61 percent of respondents reported that their students did so "sometimes" or "often") conduct Internet research (66 percent), or learn/practice basic skills (69 percent).
  • "job-embedded" professional development
  • "most teachers [at the school] had adapted an innovation to fit their customary practices."
  • "second order" obstacles.
  • expanding teachers' knowledge of new instructional practices that will allow them to select and use the right technology, in the right way, with the right students, for the right purpose.
  • eachers and students in the small-scale study were found to be making extensive use of the online word-processing tool Google Docs. The application's power to support collaborative writing and in-depth feedback, however, was not being realized.
  • "We're telling teachers that the key thing that is important is that students in your classroom achieve, and we're defining achievement by how they do on [standardized] tests," she said. "That's not going to change behavior."
  • Far more rare were teachers who reported that their students sometimes or often used technology to conduct experiments (25 percent), create art or music (25 percent), design and produce a product (13 percent), or contribute to a blog or wiki (9 percent.)
  • "The smarter districts use those teachers to teach other teachers how to integrate tech into their lessons,"
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    Great article on why more progress in the classroom isn't happening with student-centered uses of technology. June 10, 2015 Edweek, quotes Larry Cuban.
Doris Reeves-Lipscomb

Why Some Freelancers Fail at Social Media in 4 Lessons - 0 views

  • Selling/finding new customers is a long process – that is no different in social media than anywhere else.
  • Social Media is about interaction and connecting. Not about sales pitches. Find your target audience and provide what they want first.
  • Everybody needs a message. What is the value you provide? What do you want to be known for? Why should people want to work with you?
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  • Being a freelancer is always harder.
  •  
    great post by Susanna Gebauer on freelancers using social media, from September 18, 2014.
Doris Reeves-Lipscomb

8 ways to spot a collaborative organisation - NixonMcInnes - 0 views

  • But whether or not they succeed will depend on the alignment of a very special trinity: leadership, culture and strategy. Collaborative organisations have leadership models that are open, conversational in style and flat. That’s certainly the style at Tangerine where everyone is a “leader” and everyone can expect to talk to anyone and be listened too.
  • These organisations also have cultures that are open, high on trust and low on fear of failure. The message isn’t: “What went wrong?” but “What did you learn?”. They have strategies that clearly articulate the benefits of new styles of working. And they create the structures that support, recognise and reward it.
  • Overall, there are eight ways to spot a collaborative organisation:   Leadership teams model collaborative behaviours Resources are devoted to developing and sustaining this way of working High levels of task interdependence The default setting is sharing information There are high levels of trust Conflict seen as part of the creative process – everyone understands and can deal with it The environment of the company and its technology support collaborative working People don’t have to talk about it – it’s just the way things get done
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    blog post by Belinda Gannaway, NixonMcInnes, Creating Meaning in Business. 8 Ways to Spot a Collaborative Organization.
Doris Reeves-Lipscomb

Seven ways to break down workplace silos - 0 views

  • Silos allow staff to specialize in their unique talents, give them accountability, and provide clarity about tasks that need to be accomplished. “When we start talk about silos, it goes immediately to the negative,” Clancy says. “It's important for leaders to talk about what silos add. They do have a place in organizations to allow for focus on what you're responsible for, moving things forward and getting jobs done. To a certain degree, they are a necessary requirement to getting work done.” Of course, the problems begin when the intensity of organizational silos shifts to the extreme, and inefficiencies and animosity bubble to the surface. Fortunately, there are many ways to break down silos. It's an ongoing process, and nonprofits are continually striving to improve the way people interact with one another.
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    blog post by Sondi Bruner at Charity Village on 7 ways to break down silos, November 5, 2012. Also recognizes some of the positive things that come from the right degree of silo-ism.
Doris Reeves-Lipscomb

Diversity Management Is the Key to Growth: Make It Authentic - 0 views

  • Dr. Rohini Anand, Chief Diversity Officer, Sodexo Ron Glover, Chief Diversity Officer, IBM Kathy Hannan, National Managing Partner, Diversity & Corporate Responsibility, KPMG LLP
  • Make it Real or Lose Your Authenticity
  • Executives are Still Short-Sided
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  • Diversity is not just about accessing multicultural markets.  Companies must look more broadly to reinvent the way we think about how business is done.  How can diversity be pulled out of this commoditized mentality?  Diversity leadership must drive innovative perspectives.  Companies have not yet figured out how to unlock the potential within markets and processes that must be enabled globally.”
  • Diversity has allowed IBM to be innovative and successful for 100 years and to work across lines of differences in 172 countries, amongst 427,000 employees.
  • For example, are you paying attention to the Internet and how online communities continue to grow and represent different voices and points of view?
  •  
    Very good article by Glenn Llopis in Forbes, 6/13/2011, on importance of authenticity in diversity management. Not a numbers or compliance game but a real effort to get the most from everyone in an organization in order to serve/sell/reach out effectively to markets, communities, customers, and clients.
Doris Reeves-Lipscomb

How to Manage Diversity in a Workplace | Chron.com - 0 views

  • Managing a diverse workplace begins with strong policies of equality from the company.
  • qualifications of the candidate based on the quality of his experience
  • creating teams and special work groups within the company.
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  • Treat complaints of favoritism or discrimination seriously
  • definitive process in place for investigating and dealing
  • quarterly trainings
  • benefits of diversit
  •  
    article on diversity by George N. root, III, Demand Media
Doris Reeves-Lipscomb

How to make journaling a ritual (video) - Asian Efficiency - 0 views

  •  
    good video of a very involved journaling process that this company employs. It includes daily, weekly, monthly, bi-yearly, and yearly journaling as well as sharing learning on the companies intranet, where there is a separate area for journal sharing. I love their term "leaky brain" - you can't remember much
  •  
    great resource for making journaling a habit
Doris Reeves-Lipscomb

Why You Shouldn't Feel Guilty for Ditching Your New Year's Resolutions - 0 views

  • This is the time of year when many of us fall off our resolution-wagons. "Forget it," we say when the results aren't what we thought they'd be. "I don't know why I ever thought I could change in the first place." We set unreasonable goals, beat ourselves up when we fall short of them, and then use those shortcomings as proof that real change simply isn't possible. And by believing that, we make it so.
  • change is slow and subtle. It isn't about grand gestures or sweeping declarations. It's about the small things you do on a daily basis that eventually add up to something more -- and the beautiful thing about "a daily basis" is that a new one starts every day. You get to decide to start the process of change right now, even if the scale is smaller than what you had in mind. Smaller scales are better anyway; sudden, sweeping change never ends up being real. It's the painstaking, repetitive, meandering change that ends up sticking -- the kind that takes place in the grit and muscle of life's grind. That's the substance of long-term change.
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    article by Dani Fleischer on making change in your life, 2/29/2016, in Huffington Post
Doris Reeves-Lipscomb

Education World: Wire Side Chats: How Can Teachers Develop Students' Motivation -- and ... - 0 views

  • Teachers should focus on students' efforts and not on their abilities. When students succeed, teachers should praise their efforts or their strategies, not their intelligence. (
  • When students fail, teachers should also give feedback about effort or strategies -- what the student did wrong and what he or she could do now.
  • teachers should help students value effort.
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  • teach students to relish a challenge
  • keeping a balance between valuing learning and performance.
  • (a) valuing learning and challenge and (b) valuing grades but seeing them as merely an index of your current performance, not a sign of your intelligence or worth.
  • Work harder, avail yourself of more learning opportunities, learn how to study better, ask the teacher for more help, and so on.
  • They are very performance-oriented during a game or match. However, they do not see a negative outcome as reflecting their underlying skills or potential to learn. Moreover, in between games they are very learning-oriented. They review tapes of their past game, trying to learn from their mistakes, they talk to their coaches about how to improve, and they work ceaselessly on new skills.
  • Teaching students to value hard work, learning, and challenges; teaching them how to cope with disappointing performance by planning for new strategies and more effort; and providing them with the study skills that will put them more in charge of their own learning.
  • there is no relation between a history of success and seeking or coping with challenges.
  • praising students' effort had many positive effects.
  • We should praise the process (the effort, the strategies, the ideas, what went into the work), not the person.
  • By motivation, I mean not only the desire to achieve but also the love of learning, the love of challenge, and the ability to thrive on obstacles.
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    Interview with Carol Dweck on the role of motivation in learning, Education World
Doris Reeves-Lipscomb

Habits: How They Form And How To Break Them : NPR - 0 views

  • His new book The Power of Habit explores the science behind why we do what we do — and how companies are now working to use our habit formations to sell and market products to us.
  • every habit starts with a psychological pattern called a "habit loop," which is a three-part process. First, there's a cue, or trigger,
  • third step, he says, is the reward: something that your brain likes that helps it remember the "habit loop" in the future.
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  • here's the routine,
  • "You'll put your shoes on in a different order without paying any attention to it," he says, "because once the cues change, patterns are broken up."
  • hat's when Proctor & Gamble reformulated Febreeze to include different scents. "As soon as they did that, people started using it at the end of their cleaning habits to make things smell as nice as they looked," he says. "And what they figured out is that people crave a nice smell when everything looks pretty. Now, no consumer would have said that. ... But companies can figure this out, and that's how they can make products work."
  • On breaking habits
  • On rewards
  • On spirituality and habits
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    NPR interview with Charles Duhigg, on habits, 3/5/2012
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