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Wainhouse Research, a consulting firm in Duxbury, Mass., estimates that a knowledge worker — one whose job focuses on handling information — in the United States spends an average of 104 minutes each month in conference ca

lls. Such calls have become an orgy of multitasking, serving as a backdrop for a free-for-all of household chores, personal hygiene, online shopping and last-minute income tax filing

Mr. Reece asks his clients to use videoconferencing. He says there are always people who will resist, telling him their Internet connection is too weak, for example. Giving them the benefit of the doubt, he asks that they put up a still photo. “Even if you only get a photo, it’s more humanizing,” he said.