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The Science Behind Using Online Communities To Change Behavior | TechCrunch - 0 views

  • Throughout our research, we find that newly created online communities can change people’s behaviors by addressing the following psychological needs:
  • The Need to Trust.
  • The Need to Fit In.
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  • The Need for Self-Worth.
  • The Need to Be Rewarded for Good Behavior
  • The Need to Feel Empowered.
  • Belonging to a network of people who are changing their own behaviors, support our needs, and are confident in our changing our behavior empowers us and gives us the ability to change our behavior.
  • understanding psychological needs is the core of behavior change and engagement across all domains.
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    blog post by Sean Young, Ph.D., on fostering change in behavior through online comunities, September 28, 2013
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No Time to Be Nice at Work - NYTimes.com - 0 views

  • INCIVILITY also hijacks workplace focus
  • According to a survey of more than 4,500 doctors, nurses and other hospital personnel, 71 percent tied disruptive behavior, such as abusive, condescending or insulting personal conduct, to medical errors, and 27 percent tied such behavior to patient deaths.
  • incivility miss information that is right in front of them. They are no longer able to process it as well or as efficiently as they would otherwise.
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  • Technology distracts us. We’re wired to our smartphones. It’s increasingly challenging to be present and to listen. It’s tempting to fire off texts and emails during meetings; to surf the Internet while on conference calls or in classes; and, for some, to play games rather than tune in. While offering us enormous conveniences, electronic communication also leads to misunderstandings. It’s easy to misread intentions. We can take out our frustrations, hurl insults and take people down a notch from a safe distance.
  • Incivility shuts people down in other ways, too. Employees contribute less and lose their conviction,
  • To be fully attentive and improve your listening skills, remove obstacles. John Gilboy told me about a radical approach he took as an executive of a multibillion-dollar consumer products company. Desperate to stop excessive multitasking in his weekly meetings, he decided to experiment: he placed a box at the door and required all attendees to drop their smartphones in it so that everyone would be fully engaged and attentive to one another. He didn’t allow people to use their laptops either. The change was a challenge; initially employees were “like crack addicts as the box was buzzing,” he said. But the meetings became vastly more productive. Within weeks, they slashed the length of the meetings by half. He reported more presence, participation and, as the tenor of the meetings changed, fun.
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    Article by Christine Porath, June 20, 2015, NYT on rudeness and bad behavior and its impact on us. Has two lists: Boors in the Workplace, Behaviors that we admit to Also has paragraph on impact of multitasking and too much technology
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Why We're All Addicted to Texts, Twitter and Google | Psychology Today - 0 views

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    Great article by Susan Weinschenk, Brain Wise: Work better, work smarter, September 11, 2012, and why dopamine keeps us "seeking" when we already have enough information. excerpt: Do you ever feel like you are addicted to email or twitter or texting? Do you find it impossible to ignore your email if you see that there are messages in your inbox? Do you think that if you could ignore your incoming email or messages you might actually be able to get something done at work? You are right!" ... "Instead of dopamine causing you to experience pleasure, the latest research shows that dopamine causes seeking behavior. Dopamine causes you to want, desire, seek out, and search. It increases your general level of arousal and your goal-directed behavior. From an evolutionary stand-point this is critical. The dopamine seeking system keeps you motivated to move through your world, learn, and survive. It's not just about physical needs such as food, or sex, but also about abstract concepts. Dopamine makes you curious about ideas and fuels your searching for information. Research shows that it is the opioid system (separate from dopamine) that makes us feel pleasure." Turn off the cues - One of the most important things you can do to prevent or stop a dopamine loop, and be more productive is to turn off the cues. Adjust the settings on your cell phone and on your laptop, desktop or tablet so that you don't receive the automatic notifications. Automatic notifications are touted as wonderful features of hardware, software, and apps. But they are actually causing you to be like a rat in a cage. If you want to get work done you need to turn off as many auditory and visual cues as possible. It's the best way to prevent and break the dopamine loops. What do you think? How do you deal with dopamine loops? Are you willing to turn off your cues?
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How Much Is a Click on the Internet Really Worth? - The Atlantic - 0 views

  • To that end, supplying attention itself can be an act of complicity in the unethical actions of a platform. The mere act of choosing to look at something online generates real value for a company, materially helping to support its staff, its content, and the social interactions that a platform plays host to. This is why a website like Do Not Link exists: It promises a way to share a link from a website without boosting that site’s standing in search rankings.
  • attention boycott
  • ethical attention
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  • refusal to link or click
  • I don’t want to reward them or contribute in any way to this disgrace by linking to it: Google it if you must.”
  • The choice not to link is therefore a personal moral act
  • The web of information stitched together by an individual as they browse and publish across the Internet is also implicitly a web of support for the content being linked to.
  • Reddit introduces a wrinkle precisely because it is a user-generated platform. For one, no one (yet) has claimed that the individuals contributing racist or sexist content are affiliated with Reddit as employees of the company.
  • platform plays host to a sizable, and perhaps one of the largest, community of racists online.
  • What appears to be relevant in the Reddit case is the notion that the company has exercised a kind of negligence towards the organic behavior emerging on the platform. While Reddit does not create the content or even promote the content, the failure to act makes continued use of the platform tantamount to a moral complicity in the emergent behavior of other users.
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    very interesting article on morality of linking to platforms or articles that might engage in racist or certain harassment behaviors and when to not link anymore
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Google's Chrome to start auto-pausing Flash ads today - 0 views

  • As for Flash, the change in Chrome's behavior is just another cut that's making the security-flaw-ridden platform less relevant and, hopefully, soon obsolete.
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    on Mashable, Stan Schroeder, end of August 2015 As for Flash, the change in Chrome's behavior is just another cut that's making the security-flaw-ridden platform less relevant and, hopefully, soon obsolete.
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Habits: Why We Do What We Do - 0 views

  • 40% to 45% of what we do every day sort of feels like a decision, but it’s actually habit.
  • There’s a cue, which is like a trigger for the behavior to start unfolding, A routine, which is the habit itself, the behavior, the automatic sort of doing what you do when you do a habit.
  • And then at the end, there’s a reward. And the reward is how our neurology learns to encode this pattern for the future.
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  • diagnose the cue and the reward.
  • every cue falls into usually one of five categories.
  • t’s usually a time of day, a certain place, the presence of certain other people, a particular emotion, or kind of a set of behaviors that’s become ritualized.
  • And that’s the reward that I was craving, was socialization.
  • keystone habits. Some habits seem to have a disproportionate influence
  • And in a lot of people’s lives a keystone habit is exercise. When they start exercising, they start using their credit cards less. They start procrastinating less. They do their dishes earlier. Something about exercise makes other habits more malleable.
  • So O’Neill actually said, I want to make workers more safe. I want to change worker safety habits. And everyone could sign on to that. What he was actually saying was, I want to make every single factory more efficient and more productive and producing a higher quality product, because that’s how we make things safer. But if he had come in and he had ordered greater efficiency, everyone would have rebelled, all the workers at least. But you come in and you say, I want to make everything safer, that’s something everyone can sign onto.
  • But 5% of your job as a CEO is making the big strategy choice. 95% is managing small choices, managing what your culture is going to be like, managing how you structure the rewards and the incentives that determine how people kind of automatically behave.
  • And when psychologists have looked at quantum changers, what they found is these are people who suddenly became very deliberate about their habits. There’s something almost magical about understanding how habits work, because studies show that once you understand, once you think about the structure of a habit, it becomes easier to change that habit. And once you change that habit, you start making these small, incremental adjustments to your day that over a year or over a decade can add up to a huge difference.
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    great interview with Charles Duhigg--transcript and podcast--on how individuals and organizations can bring about changes in their lives with "keystone habits"
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12 Mind Tricks That Make People Like You and Help You Get Ahead - Forbes - 0 views

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    Travis Bradberry, December 3, 2015 on behaviors that make you more effective
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Andragogy - the Rub - Tagoras - 0 views

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    Blog post by Jeff Cobb, February 2011, Tagoras site, on adults' self-concept of being responsible for their own decisions and how this is as odds with their frequent relapse into their K-12 expectations/habits/behaviors in adult learning situations. Explanation of Malcolm Knowles's concepts of the Adult Learner: 1. Adults need to know why they need to learn. 2. Adults have a self-concept of being responsible for their own decisions - they have a psychological need to be seen by others as capable of self-direction. 3. Experience is often the best foundation for adult learning activities - often the "richest resources for learning reside in the adult learners themselves." [66] 4. Adults tend to be most interested in learning that has immediate relevance to their jobs or personal lives. 5. Adult learners tend to be life-centered (or task-centered, or problem-centered) rather than subject or content-centered. 6. Adults are typically more responsive to internal motivators (job satisfaction, self esteem, quality of life, etc.) than external motivators (promotions, higher salaries, etc.). Excerpt on how online learning environments are not always recognized as such and how facilitation of learning networks is critical: "Finally - something I have been arguing in one way or another for years - the problematic side of "self-concept" pretty much flies out the window if you remove the obvious, traditional labels like "seminar" or "Webinar." This is a key reason why social networks are so powerful as learning environments - people tend not to consciously acknowledge them as such even though learning is typically the key social object in any professional community that survives and thrives over time. Educators must recognize this and learn to facilitate learning within networks if they want to truly lead learning in their fields and industries."
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11 Simple Concepts to Become a Better Leader | LinkedIn - 0 views

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    blog by Dave Kerpen, January 28, 2013, that came to me via Linkedin in my daily mail on 11 simple concepts to become a better leader. Offers a pyramid of traits/behaviors starting with listening, storytelling, passion, and team playing as the foundation, surprise and delight, responsiveness, and simplicity on the second tier, authenticity/transparency and adaptability on the third tier, gratefulness on the fourth tier, and Golden Rule for treating others as you like to be treated at the top..
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Mary Meeker's State of the Internet: Good, Bad or Somewhere In-Between? | SlideShare Blog - 0 views

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    Unbelievable assessments of how internet and web are changing our behaviors for sharing, collaborating, and making us connect with each other
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How Wall Street Bro Talk Keeps Women Down - The New York Times - 0 views

  • When you create a culture where women are casually torn apart in conversation, how can you ever stomach promoting them, or working for them?
  • It’s hard to violate social norms; it’s even harder when doing so means jeopardizing millions of dollars in future earnings. For an intern, a connection with a managing director can mean a foothold in one of the most lucrative career paths in the world.
  • A woman has never been the chief executive of a major investment bank. Only about 2 percent of hedge fund managers are women. During my years on Wall Street I never saw a woman run a trading or sales desk, which is the first step toward executive management.
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  • If you think that this violence has nothing to do with bro talk, you’re wrong. When we dehumanize people in conversation, we give permission for them to be degraded in other ways as well. And even if we don’t participate, our silence condones this language. I deeply regret remaining quiet while women were being disparaged during my eight years as a trader.
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    good article by Sam Polk, July 2016, on how sexist talk by men about women catapults even worse behavior by men
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8 digital skills we must teach our children | World Economic Forum - 0 views

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    Written by Yuhyun Park , the chair of infollutionZero Foundation. Great graphic of the digital literacies children must learn as "they spend, on average, 7 hours a day in front of screens from television and computers to mobile phones and various digital devices." He defines these skills as Digital Intelligence, or DQ: Digital Safety (behavior risks, content risks, contact risks), Digital Security (password protection, internet security, mobile security), Digital Emotional Intelligence (empathy, emotional awareness/regulation, social and emotional awareness), Digital Communication (online collaboration, online communication, digital footprint), digital literacy (computational thinking, content curation, critical thinking), digital rights (privacy, intellectual property rights, freedom of speech), digital identity (digital citizen, digital co-creator, digital entrepreneur), and Digital Use (screen time, digital health, community participation).
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'Free-Range Learners': Study Opens Window Into How Students Hunt for Educational Conten... - 0 views

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    I like this term "free-range learning" and believe it might be part of the Studio language. "Ms. Morgan borrows the phrase "free-range learning" to describe students' behavior, and she finds that they generally shop around for content in places educators would endorse. Students seem most favorably inclined to materials from other universities. They mention lecture videos from Stanford and the Massachusetts Institute of Technology far more than the widely publicized Khan Academy, she says. If they're on a pre-med or health-science track, they prefer recognized "brands" like the Mayo Clinic. Students often seek this outside content due to dissatisfaction with their own professors, Ms. Morgan says." Also this comment: I don't think academe has really come to grips with the very large role peer-to-peer sharing plays in the way students learn. We proved this interesting phenomenon this year in a very large online course that we were in the process of redesigning. One section of the course piloted the redesign, which had dropped the former textbook in favor of all online content, cut out 1/3 of the subject areas covered in the old version of the course and changed the assignment instructions and interaction modalities radically. Despite the fact that all students in the pilot section were fully informed that they were in a different and new course, and were required to go though an extensive introductory module covering all aspects of the new version of the course, including the syllabus, and were required to pass a test covering the course requirements and structure, we still had something like 5% of the students turn in work that was based on the old course assignments and old course structure. Some of them had apparently not read any of the assignment instructions from their own section, and were relying entirely on peers in other sections for information on how to complete assignments.
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Half an Hour: What a MOOC Does - #Change11 - 1 views

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    Blog post by Stephen Downes exploring what a MOOC does and does not do--it does not replicate or build on past failed educational pathways where a person--adult or child--is not motivated enough to invest time in his/her own learning path. He mentions that online gaming is the best pre-MOOC and equivalent to MOOC for young people. Makes me wonder about my addiction to WordsFree and Scrabble on my iphone and desire to beat the computer again and again. Or enrolling in a MOOC where the opportunity to connect with smart, similarly-quested learners/achievers/doers must motivate me to overcome challenges of schedule, technology, serendipitous approach to learning, self-expression, etc. The MOOC is simply a much bigger playground where my motivation and my two feet (or eyes!) rule my behavior .
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Less is more. Teach less, learn more. - David Truss :: Pair-a-dimes for Your Thoughts - 0 views

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    Blog post by David Truss, Pair-A_Dimes, January 4, 2011, on learning at work by professionals, i.e., teachers. Has much more good stuff to say than this excerpt but I find this useful for Information Overload. Another term I ran across lately--practical obscurity--in relation to why we are now part of NSA's scope--because costs have fallen so low to monitor so much behavior online--voice and text--that what was once unavailable without a lot of costs is now quite feasible for someone to monitor, such as NSA, Google, Facebook, etc. Excerpt: "I read a post recently by Jeff Utecht, whom you have worked with, that said this: "Today at school I answered personal e-mail, updated my Facebook status, Tweeted, looked up flights for winter break, and even read articles that didn't pertain to school. And they say we're becoming less productive at work. What really is happening is the line between our work life and our social life is becoming blurred more and more every day." and he continues: "Sure I use some of my work time to do social things, yet I get home from work after 3pm and answer work e-mails, text faculty members about a computer problem, and work on lessons and things that need to be done. So it's an even swap. I'll use some of your time, you can use some of mine.""
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Recovering from information overload | McKinsey & Company - 0 views

  • Drucker’s solutions for fragmented executives—reserve large blocks of time on your calendar, don’t answer the phone, and return calls in short bursts once or twice a day—sound remarkably like the ones offered up by today’s time- and information-management experts.2
  • Add to these challenges a torrent of e-mail, huge volumes of other information, and an expanding variety of means—from the ever-present telephone to blogs, tweets, and social networks—through which executives can connect with their organizations and customers, and you have a recipe for exhaustion. Many senior executives literally have two overlapping workdays: the one that is formally programmed in their diaries and the one “before, after, and in-between,” when they disjointedly attempt to grab spare moments with their laptops or smart phones, multitasking in a vain effort to keep pace with the information flowing toward them.
  • First, multitasking is a terrible coping mechanism.
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  • econd, addressing information overload requires enormous self-discipline.
  • Third, since senior executives’ behavior sets the tone for the organization, they have a duty to set a better example.
  • Resetting the culture to healthier norms is a critical new responsibility for 21st-century executives.
  • What’s more, multitasking—interrupting one task with another—can sometimes be fun. Each vibration of our favorite high-tech e-mail device carries the promise of potential rewards. Checking it may provide a welcome distraction from more difficult and challenging tasks. It helps us feel, at least briefly, that we’ve accomplished something—even if only pruning our e-mail in-boxes. Unfortunately, current research indicates the opposite: multitasking unequivocally damages productivity.
  • he root of the problem is that our brain is best designed to focus on one task at a time
  • When we switch tasks, our brains must choose to do so, turn off the cognitive rules for the old task, and turn on the rules for the new one.
  • arely helps us solve the toughest problems we’re working on. More often than not, it’s procrastination in disguise.
  • the likelihood of creative thinking is higher when people focus on one activity for a significant part of the day and collaborate with just one other person.
  • survey of managers conducted by Reuters revealed that two-thirds of respondents believed that information overload had lessened job satisfaction and damaged their personal relationships. One-third even thought it had damaged their health.8
  • feeling connected provides something like a “dopamine squirt”—the neural effects follow the same pathways used by addictive drugs.9
  • some combination of focusing, filtering, and forgetting.
  • Managing it may be as simple—and difficult—as switching off the input.
  • A good filtering strategy, therefore, is critical. It starts with giving up the fiction that leaders need to be on top of everything, which has taken hold as information of all types has become more readily and continuously accessible.
  • ome leaders now explicitly refuse to respond to any e-mail on which they are only cc’d, to filter out issues that others think require no action from them. Y
  • giving our brains downtime to process new intellectual input is a critical element of learning and thinking creatively
  • Getting outside helps—recent research has found that people learn significantly better after a walk in nature compared with a walk in the city.
  • The strategies of focusing, filtering, and forgetting are also tougher to implement now because of the norms that have developed around 21st-century teamwork.
  • But there is a business responsibility to reset these norms, given how markedly information overload decreases the quality of learning and decision making. Multitasking is not heroic; it’s counterproductive. As the technological capacity for the transmission and storage of information continues to expand and quicken, the cognitive pressures on us will only increase. We are at risk of moving toward an ever less thoughtful and creative professional reality unless we stop now to redesign our working norms.
  • First, we need to acknowledge and reevaluate the mind-sets that attach us to our current patterns of behavior.
  • eaders need to become more ruthless than ever about stepping back from all but the areas that they alone must address.
  • eaders have to redesign working norms together with their teams.
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The Leonard Lopate Show: Social Physics: How Good Ideas Spread - WNYC - 0 views

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    The new science of social physics which is about the way human social networks spread ideas and transform those ideas into behaviors. Alex Pentland has a new book: Social Physics: How Good Ideas Spread: The Lessons from a New Science that explores the patterns of information exchange in social networks, the ways humans are like bees, and how networks large and small can be tuned to increase exploration and community engagement.
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Working Harder Isn't The Answer; It's The Problem - Forbes - 0 views

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    blog post by Jennifer Gilhool, 6.4.2013 "You are connected to work 24/7. You don't need your lap top to be connected. You are connected via BlackBerry, iPhone and iPad to name just a few. These devices no longer provide flexibility. Instead, they tether you to the office. They enable you to work all the time and anywhere. And, now, many companies believe that is the definition of flexibility: "'What flexibility means today is not part time,' the head of work-life at one large organization told me recently. 'What people want is the ability to work anytime, anywhere.' That's true if your target labor pool is twenty-somethings and men married to homemakers. The head of HR at another large organization asked, when I described the hours problem, 'What do you mean, how can we get women to work more hours?'" - Why Men Work So Many Hours, Joan C. Williams, May 29, 2013 Harvard Business Review Why Your Manager Doesn't Want You To Innovate Ron Ashkenas Ron Ashkenas Contributor LinkedIn: Busting 8 Damaging Myths About What It Can Do For Your Career 85 Broads 85 Broads Contributor Someone has taken the "human" out of "Human Resources" departments across America. And, this behavior is not limited to operations in America. I work for a multi-national corporation that cannot seem to wean itself from the 24 hour work day. Colleagues in China often begin their day with a 6:00 a.m. meeting and end it with a meeting that begins at 10:00 p.m. or, worse, 11:00 p.m. To combat this problem, the company leadership agreed to a global meeting policy. The policy provides that global meetings should occur only between the hours of 6:00 a.m. and 9:00 p.m. and that no meetings should occur on Friday nights in Asia Pacific. Further, the policy provides a 10 hour fatigue rule. In other words, there should be 10 hours between your last meeting of the day and your first meeting on the next day. First, if you need a global meeting policy, you are in
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Five Strategies To Advance and Own Your Professional Development | Women For Hire - 0 views

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    Blog post by Deborah Shane "According to a CareerBuilder survey "hiring managers are using social media to get a glimpse at the candidate's behavior and personality outside of the interview, and are most interested in professional presentation and how the candidate would fit with the company culture. Here are five strategies anyone can use to 'advance and own their professional development'." First three of five strategies are online: 1) Use Facebook in a hybrid way. Facebook can be one of the most effective and diverse self marketing, branding and networking assets of all of the social platforms. Posting professional questions, article linking, Facebook chats and using the Notes Feature are all great ways to brand yourself on Facebook. 2) Brand your LinkedIn and Twitter pages content and information. Having a content rich, branded landing page on LinkedIn and Twitter can make a strong first impression. Complete your profiles and tell your story in your job history. This makes you more personable and shows people you are serious, professional and you want to be remembered. 3) Launch your own blog or guest blog for other strategic sites. This is one of the best ways to share how you think and show your knowledge and expertise, as well as highlight others in your field that you admire or want to emulate. Some of the free sites you can use are WordPress, Weebly and Wix.
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Leadership: A Case for Being Nice | You're Not the Boss of Me - 0 views

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    interesting post by Gwen Teatro, August 4, 2013 about how "nice" behaviors could show up in leadership through displays of kindness, truthfulness, respect, generosity, clarity, empathy, and civility. Like her blog and signed up to follow her
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