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"Do the potential paying customers for these large models add up to enough money to keep the servers on? That's the 13 trillion dollar question, and the answer is the difference between WorldCom and Enron, or dotcoms and cryptocurrency. Though I don't have a certain answer to this question, I am skeptical. AI decision support is potentially valuable to practitioners. Accountants might value an AI tool's ability to draft a tax return. Radiologists might value the AI's guess about whether an X-ray suggests a cancerous mass. But with AIs' tendency to "hallucinate" and confabulate, there's an increasing recognition that these AI judgments require a "human in the loop" to carefully review their judgments. In other words, an AI-supported radiologist should spend exactly the same amount of time considering your X-ray, and then see if the AI agrees with their judgment, and, if not, they should take a closer look. AI should make radiology more expensive, in order to make it more accurate. But that's not the AI business model. AI pitchmen are explicit on this score: The purpose of AI, the source of its value, is its capacity to increase productivity, which is to say, it should allow workers to do more, which will allow their bosses to fire some of them, or get each one to do more work in the same time, or both. The entire investor case for AI is "companies will buy our products so they can do more with less." It's not "business custom­ers will buy our products so their products will cost more to make, but will be of higher quality.""

"But as a growing body of research shows, these electronic systems are not perfect. Our new study shows how often these technology-related errors occur and what they mean for patient safety. Often they occur due to programming errors or poor design and are less to do with the health workers using the system."

"Sara needed some chocolate - she had had one of those days - so wandered into a Home Bargains store. "Within less than a minute, I'm approached by a store worker who comes up to me and says, 'You're a thief, you need to leave the store'." Sara - who wants to remain anonymous - was wrongly accused after being flagged by a facial-recognition system called Facewatch."

More than 140 Facebook content moderators have been diagnosed with severe post-traumatic stress disorder caused by exposure to graphic social media content including murders, suicides, child sexual abuse and terrorism. The moderators worked eight- to 10-hour days at a facility in Kenya for a company contracted by the social media firm and were found to have PTSD, generalised anxiety disorder (GAD) and major depressive disorder (MDD), by Dr Ian Kanyanya, the head of mental health services at Kenyatta National hospital in Nairobi. The mass diagnoses have been made as part of lawsuit being brought against Facebook's parent company, Meta, and Samasource Kenya, an outsourcing company that carried out content moderation for Meta using workers from across Africa.

"The findings from those examples were striking: overall, those who trusted the accuracy of the AI tools found themselves thinking less critically, while those who trusted the tech less used more critical thought when going back over AI outputs. "The data shows a shift in cognitive effort as knowledge workers increasingly move from task execution to oversight when using GenAI," the researchers wrote. "Surprisingly, while AI can improve efficiency, it may also reduce critical engagement, particularly in routine or lower-stakes tasks in which users simply rely on AI, raising concerns about long-term reliance and diminished independent problem-solving." This isn't enormously surprising. Something we've observed in many domains, from self-driving vehicles to scrutinizing news articles produced by AI, is that humans quickly go on autopilot when they're supposed to be overseeing an automated system, often allowing mistakes to slip past."

"Following backlash, the company said it removed the alarm function from the smartwatch, but reports maintain the employees are still being required to wear the device so their location can be tracked."

"That's where the real disruption comes in. If you thought globalization was fun for manufacturing, buckle up. Remote work is about to globalize a bunch of service jobs as well."

"The paper, co-authored by researchers inside and outside Google, contended that technology companies could do more to ensure AI systems aimed at mimicking human writing and speech do not exacerbate historical gender biases and use of offensive language, according to a draft copy seen by Reuters."

"He quit the same way he'd been given the job: through a WhatsApp message. He had neither a contract nor any documents regulating his employment. For Felipe, the plan to make a little quick money became a hellish experience. With TikTok's short-form video format, much of the audio that needed transcription was only a few seconds long. The payment, made in U.S. dollars, was supposed to be $14 for every hour of audio transcribed. Amassing the secondslong clips into an hour of transcribed audio took Felipe about 20 hours. That worked out to only about 70 cents per hour - or 3.85 Brazilian reals, about three-quarters of Brazil's minimum wage."

"Economists even have a term for it - the "lump of labor" fallacy. Innovation may destroy occupations but there is no fixed number of jobs and new ones take their place. Warehouse jobs, for example, replaced retail jobs as online shopping decimated shopping malls."

"Could office emails go the way of the fax machine and the rolodex? They have not joined those workplace dinosaurs yet, but there were signs of evolutionary change at the annual gathering of business leaders in Davos this week, where tech bosses said emails were becoming outdated. The chief executive of the IT firm Wipro, which employs 260,000 people worldwide, said about 10% of his staff "don't even check one email per month" and that he used Instagram and LinkedIn to talk to staff."

"But it also raises uncomfortable questions: is AI technology helping marginalized people overcome bias, or just perpetuating the biases that make their lives hard in the first place?"

"For Bejar, the controls in place on social networks like Instagram are not sufficient because they turn "inherently human interactions into an objective assessment". There are too few options for users to hide content or flag comments and DMs and explain why it made them uncomfortable even if it doesn't violate Meta's specific policies, he said. "There's a question of how clearly bad does the content need to be to warrant removal? And that means you set a line somewhere and have to define a criterion where either a computer system or a human can evaluate a piece of content," Bejar said."

"Aussies bothered by their bosses at home can now rest assured they cannot be punished for ignoring such after-hours demands. Lawmakers there passed a "right to disconnect" bill designed to end the creep of work into home life-and an explosion of unpaid overtime."