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More than 140 Facebook content moderators have been diagnosed with severe post-traumatic stress disorder caused by exposure to graphic social media content including murders, suicides, child sexual abuse and terrorism. The moderators worked eight- to 10-hour days at a facility in Kenya for a company contracted by the social media firm and were found to have PTSD, generalised anxiety disorder (GAD) and major depressive disorder (MDD), by Dr Ian Kanyanya, the head of mental health services at Kenyatta National hospital in Nairobi. The mass diagnoses have been made as part of lawsuit being brought against Facebook's parent company, Meta, and Samasource Kenya, an outsourcing company that carried out content moderation for Meta using workers from across Africa.

"Social media sites are increasingly informing employees of the negative effects of moderation jobs following several reports on harrowing working conditions, including long hours viewing violent and sexually exploitative content with little mental health support. Before accepting a job with Accenture, a subcontractor that works with several social media companies and manages some YouTube moderators at a Texas facility, employees had to sign a form titled "Acknowledgement", the Verge reported."

"Of all the disturbing parts of this @CaseyNewton piece about Facebook content reviewers -- and there are many -- the one about people slowly coming to believe the conspiracy theories sticks with me https://t.co/ulDx3PEaWa"