CIPP Information Privacy & Security News

Congrats on your inheritance! Okay, you knew that one's the start of a scam. Here are other come-ons you'll encounter when criminals come knocking. What the average guy might call a con is known in the security world as social engineering. Social engineering is the criminal art of scamming a person into doing something or divulging sensitive information. These days, there are thousands of ways for con artists to pull off their tricks (See: Social Engineering: Eight Common Tactics). Here we look at some of the most common lines these people are using to fool their victims.

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Chris Nolter Department store proprietor John Wanamaker is famously said to have quipped, "Half the money I spend on advertising is wasted; the trouble is, I don't know which half." The founder of Wanamaker's department store is known as the "father of modern advertising." His innovations, in late 19th-century and early 20th-century Philadelphia and New York, included publishing reliable prices in advertisements, copyrighting pitches, offering money-back guarantees and hiring a full-time writer to produce ad copy. A century later, advertising professionals have gotten more sophisticated and adapted to radio, television, outdoor and digital media. Wanamaker's observation about the value and effectiveness remains profound for merchants and manufacturers, as well as for media outlets that have seen broadcasting or print-advertising dollars reduced to digital pennies. The Internet has made the amount of space that can be filled with advertising virtually infinite, while the recession has all but emptied the advertising coffers of automakers, financial services firms and real estate companies. While digital media has disrupted the traditional ad business, it also presents the tantalizing promise to answer Wanamaker's question. Prior generations of digital advertising gave us spam and banner ads that tempted us with animated mortgage holders wildly dancing on the roof of their home or prizes for whacking a mole. The new proposition is that digital ads will allow advertisers to target audiences and track their returns on investment, and provide users with advertising and content that is more relevant. More than 400 advertising networks have come into existence to sell ad space on the expanding inventory of Web sites and pages. These networks connect advertisers with online publishers, often shopping ad space that a Web site's own sales staff cannot fill. Many of the networks cater to niches, such as food, wine, cars or sports. Increasingly, they are selling access to a

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After Google issued an official raspberry to South Korea - by sidestepping its "real name" law by simply disabling comments and uploads - the Korean government has taken to pounding the table and turning beet red. Korean reporter Koo Bonkwo sent me an email with his latest report on the situation. The Hankyoreh reports that the Korea Communications Commission is "in an uproar" over Google's actions. According to an unnamed official at KCC: The people higher up said that they could not just leave Google alone and told us to find something to punish them with, so the related team is researching possible illegalities. At a meeting of a National Assembly committee that deals with communciations, KCC chairman Choi See-joong, railed to members: They are speaking as though Korea is a backwards Internet nation that is intensifying its Internet censorship. Why are you just standing around doing nothing?

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Individuals have been at risk of having their personal information stolen and used to commit identity-related crimes long before the emergence of the Internet. What the Information Age has changed, however, is the method by which identity thieves can access and exploit the personal information of others. One method in particular leaves hundreds of thousands, and in some cases tens of millions, of individuals at risk for identity theft: large scale data breaches by skilled hackers. In this method, criminals remotely access the computer systems of government agencies, universities, merchants, financial institutions, credit card companies, and data processors, and steal large volumes of personal information on individuals. Such large scale data breaches have revolutionized the identity theft landscape as it relates to fraud on existing accounts through the use of compromised credit and debit card account information. Large scale data breaches would be of no more concern than small scale identity thefts if criminals were unable to quickly and widely distribute the stolen information for subsequent fraudulent use (assuming, of course, that the breach would be quickly detected). Such wide-scale global distribution of stolen information has been made possible for criminals with the advent of criminal websites, known as "carding forums," dedicated to the sale of stolen personal and financial information. These websites allow criminals to quickly sell the fruits of their ill-gotten gains to thousands of eager fraudsters

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The rap on the iPhone and iPod touch is that it's chiefly an entertainment device. (After all the software keyboard is damn irritating.) But the Army doesn't think so. Newsweek reports that the military is very high on the touch, since it's priced at about a third the price of an iPhone. Since it's a app platform, the Army can update soldiers' capabilities with the touch of a button and touch lets soldiers network their intelligence. Next Wave Systems in Indiana, is expected to release iPhone software that would enable a soldier to snap a picture of a street sign and, in a few moments, receive intelligence uploaded by other soldiers (the information would be linked by the words on the street sign). This could include information about local water quality or the name and photograph of a local insurgent sympathizer. The U.S. Marine Corps is funding an application for Apple devices that would allow soldiers to upload photographs of detained suspects, along with written reports, into a biometric database. The software could match faces, making it easier to track suspects after they're released.

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Several years ago I was helping firms prepare for their first SOX (Sarbanes-Oxley) compliance audits. Following is one of the experiences I had training corporate executives, staff and even auditors about the benefit of selling change...

I walked into the Chief Information Officer's office, not k

When I initially speak with clients about, or lecture on the need for a structured organizational change management (OCM) program, a common question is whether simply having a communication plan to broadcast news about the change is a good substitute.

Compliance should not be an end in itself. There is much more that can be gained by understanding the spirit of the regulation! Consumer Privacy is really about Consumer Trust. Customers who take the time to voice concerns over your company's practices are likely sensitive to potential misuse of their data, interested in causing embarrassment or fishing for grounds for a lawsuit.

Today's post provides an example of an organizational change being discussed in many firms contemplating the use of social media, and its evolution to social business in a global economy. Adoption of "social" introduces new risks and opportunities to US corporations. The likelihood of doing business

The article Dump Your Social Media Strategy; it's not Customer Service - Forbes made me wonder if companies are still missing the point of social as badly as R. Tarkoff, CEO of Lithium, would have us believe.
Anyone with a thousand or more employees will likely have over 170, mostly unmanaged, s

Many of us here in the United States believe our personal privacy is a Constitutional right. In fact, the word Privacy was not included in the US Constitution or in the Bill of Rights as originally passed.

The concept of privacy, or at least a few actions that relate to privacy were included in

One of the things I notice while reading about privacy issues today is the lack of a definition of the term privacy. How can we make laws, regulations, and instantiate frameworks or intelligently discuss this privacy thing, if we cannot be sure we are talking about the same thing?
I thought explori

At a minimum, we need some sort of framework to act as a guide for protecting the privacy of various types of personally identifiable data that we generate, store or consume and share with others.
The following section introduces the Generally Accepted Privacy Principles (GAPP), developed by the A

This post is one in a series on Privacy & Security, and covers some of the intersections of these domains for those who are not practitioners with in-depth understanding of the associated disciplines.
Behavioral Targeting
The tracking of consumers as they surf the Web to deliver targeted a

In my last post, Behavioral Targeting, I mentioned that I used a home-grown form of customer tracking when I worked on Wall Street. I explain a bit more about that in this post. I will describe more about the process in a second part to this post.
Early Adopters
The competition in the financial se

This post is one in a series on Privacy & Security, and covers some of the intersections of these domains for those who are not practitioners with in-depth understanding of the associated disciplines.
History Points to Privacy's Future
Today's post explores the history of privacy a bit mor

One of the things that always surprised me while working with corporate information over the years is the lack of a data classification program in the majority of firms. Working with many well-known corporations around the world, I get to see the inner-workings of how IT is practiced.

One item I

Paul Greenberg explains it this way in CRM at the Speed of Light, Fourth Edition: Social CRM 2.0 Strategies, Tools, and Techniques for Engaging Your Customers "It is a revolution in how we communicate, not how we do business....We are now living in the era of the social customer.

The traditional

Social, Social, Social! It seems everyone is talking about the need to adopt some flavor of Social to propel business forward. Unless you live under a very large rock, you are aware of the popularity of individual social media services. Many well-meaning companies are rushing forward to transform th

"Social behavior is not a new concept - it simply implies living and working in a community instead of being isolated. What's new is the emergence of platforms to create a setting and values that are intrinsic to a community. Values such as: sharing of ideas and expertise in real-time, establish