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Something that's not purely digital but also that the efficiency of the face-to-face time is much greater

Can we transform this credentialing process? And in fact the ideal would be to separate out the idea of proving your knowledge from the way you acquire that knowledge

Employers have decided that having the breadth of knowledge that's associated with a four-year degree is often something they want to see in the people they give that job to. So instead of testing for that different profession, they'll be testing that you have that broader exposure

that failing student is a disaster for everyone

What is it that we need to do to strengthen this fundamental part of our country that both in a broad sort of economic level and an individual-rights level is the key enabler. And it's amazing how little effort's been put into this. Of saying, OK, why are some teachers at any different level way better than others? You've got universities in this country with a 7-percent completion rate. Why is it that they don't come under pressure to change what they're doing to come up with a better way of doing things?

We bet on the change agents within the universities. And so, various universities come to us and say, We have some ideas about completion rates, here are some things we want to try out, it's actually budget that holds us back from being able to do that. People come to us and say, We want to try a hybrid course where some piece is online, some piece is not, and we're aiming this at the students that are in the most need, not just the most elite. So that's who we're giving grants to, people who are trying out new things in universities. Now the idea that if you have a few universities that figure out how to do things well. how do you spread these best practices, that's a tough challenge. It's not the quite same way as in the private sector that if somebody's doing something better, the price signals force that to be adopted broadly. Here, things move very slowly even if they are an improvement.

Q. Some of what you've been talking about is getting people to completion by weeding out extraneous courses. There's a concern by some that that might create pressure to make universities into a kind of job-training area without the citizenship focus of that broad liberal-arts degree.

it is important to distinguish when people are taking extra courses that broaden them as a citizen and that would be considered a plus, versus they're just marking time because they're being held up because the capacity doesn't exist in the system to let them do what they want to do. As you go through the student survey data, it's mostly the latter. But I'm the biggest believer in taking a lot of different things. And hopefully, if these courses are appealing enough, we can get people even after they've finished a college degree to want to go online and take these courses.

Other countries are sending more kids to college. They're getting higher completion rates. They've moved ahead of us

There's nothing that was more important to me in terms of the kind of opportunity I had personally. I went to a great high school. I went to a great university. I only went three years, but it doesn't matter; it was still extremely valuable to me to be in that environment. And I had fantastic professors throughout that whole thing. And so, if every kid could have that kind of education, we'd achieve a lot of goals both at the individual and country level

One of the strengths of higher ed is the variety. But the variety has also meant that if somebody is doing something particularly well, it's hard to map that across a lot of different institutions. There aren't very many good metrics. At least in high schools we can talk about dropout rates. Completion rate was really opaque, and not talked about a lot. The quality-measure things are equally different. We don't have a gold standard like SAT scores or No Child Left Behind up at the collegiate level. And of course, kids are more dispersed in terms of what their career goals are at that point. So it's got some things that make it particularly challenging, but it has a lot in common, and I'd say it's equally important to get it right

This generation, the first not to have known life before the internet, has acquired a battery of skills in navigating digital environments, but it isn’t clear how well those skills line up with the ones traditionally accredited by universities.

From the perspective of students raised in a digital culture, the anti-plagiarism taboo no doubt seems to be just one more academic hang-up, a weird injunction to take perfectly adequate information, break it into pieces and refashion it. Students who pay for essays know what they are doing; others seem conscientious yet intimidated by secondary texts: presumably they won’t be able to improve on them, so why bother trying? For some years now, it’s been noticeable how many students arrive at university feeling that every interaction is a test they might fail. They are anxious. Writing seems fraught with risk, a highly complicated task that can be executed correctly or not.

Many students may like the flexibility recorded lectures give them, but the conversion of lectures into yet more digital ‘content’ further destabilises traditional conceptions of learning and writing

the evaluation forms which are now such a standard feature of campus life suggest that many students set a lot of store by the enthusiasm and care that are features of a good live lecture

the drift of universities towards a platform model, which makes it possible for students to pick up learning materials as and when it suits them. Until now, academics have resisted the push for ‘lecture capture’. It causes in-person attendance at lectures to fall dramatically, and it makes many lecturers feel like mediocre television presenters. Unions fear that extracting and storing teaching for posterity threatens lecturers’ job security and weakens the power of strikes. Thanks to Covid, this may already have happened.

In the utopia sold by the EdTech industry (the companies that provide platforms and software for online learning), pupils are guided and assessed continuously. When one task is completed correctly, the next begins, as in a computer game; meanwhile the platform providers are scraping and analysing data from the actions of millions of children. In this behaviourist set-up, teachers become more like coaches: they assist and motivate individual ‘learners’, but are no longer so important to the provision of education. And since it is no longer the sole responsibility of teachers or schools to deliver the curriculum, it becomes more centralised – the latest front in a forty-year battle to wrest control from the hands of teachers and local authorities.

an injunction against creative interpretation and writing, a deprivation that working-class children will feel at least as deeply as anyone else.

There may be very good reasons for delivering online teaching in segments, punctuated by tasks and feedback, but as Yandell observes, other ways of reading and writing are marginalised in the process. Without wishing to romanticise the lonely reader (or, for that matter, the lonely writer), something is lost when alternating periods of passivity and activity are compressed into interactivity, until eventually education becomes a continuous cybernetic loop of information and feedback. How many keystrokes or mouse-clicks before a student is told they’ve gone wrong? How many words does it take to make a mistake?

This vision of language as code may already have been a significant feature of the curriculum, but it appears to have been exacerbated by the switch to online teaching. In a journal article from August 2020, ‘Learning under Lockdown: English Teaching in the Time of Covid-19’, John Yandell notes that online classes create wholly closed worlds, where context and intertextuality disappear in favour of constant instruction. In these online environments, readingis informed not by prior reading experiences but by the toolkit that the teacher has provided, and ... is presented as occurring along a tramline of linear development. Different readings are reducible to better or worse readings: the more closely the student’s reading approximates to the already finalised teacher’s reading, the better it is. That, it would appear, is what reading with precision looks like.

Constant interaction across an interface may be a good basis for forms of learning that involve information-processing and problem-solving, where there is a right and a wrong answer. The cognitive skills that can be trained in this way are the ones computers themselves excel at: pattern recognition and computation. The worry, for anyone who cares about the humanities in particular, is about the oversimplifications required to conduct other forms of education in these ways.

Blanket surveillance replaces the need for formal assessment.

Confirming Adorno’s worst fears of the ‘primacy of practical reason’, reading is no longer dissociable from the execution of tasks. And, crucially, the ‘goals’ to be achieved through the ability to read, the ‘potential’ and ‘participation’ to be realised, are economic in nature.

since 2019, with the Treasury increasingly unhappy about the amount of student debt still sitting on the government’s balance sheet and the government resorting to ‘culture war’ at every opportunity, there has been an effort to single out degree programmes that represent ‘poor value for money’, measured in terms of graduate earnings. (For reasons best known to itself, the usually independent Institute for Fiscal Studies has been leading the way in finding correlations between degree programmes and future earnings.) Many of these programmes are in the arts and humanities, and are now habitually referred to by Tory politicians and their supporters in the media as ‘low-value degrees’.

studying the humanities may become a luxury reserved for those who can fall back on the cultural and financial advantages of their class position. (This effect has already been noticed among young people going into acting, where the results are more visible to the public than they are in academia or heritage organisations.)

given the changing class composition of the UK over the past thirty years, it’s not clear that contemporary elites have any more sympathy for the humanities than the Conservative Party does. A friend of mine recently attended an open day at a well-known London private school, and noticed that while there was a long queue to speak to the maths and science teachers, nobody was waiting to speak to the English teacher. When she asked what was going on, she was told: ‘I’m afraid parents here are very ambitious.’ Parents at such schools, where fees have tripled in real terms since the early 1980s, tend to work in financial and business services themselves, and spend their own days profitably manipulating and analysing numbers on screens. When it comes to the transmission of elite status from one generation to the next, Shakespeare or Plato no longer has the same cachet as economics or physics.

Leaving aside the strategic political use of terms such as ‘woke’ and ‘cancel culture’, it would be hard to deny that we live in an age of heightened anxiety over the words we use, in particular the labels we apply to people. This has benefits: it can help to bring discriminatory practices to light, potentially leading to institutional reform. It can also lead to fruitless, distracting public arguments, such as the one that rumbled on for weeks over Angela Rayner’s description of Conservatives as ‘scum’. More and more, words are dredged up, edited or rearranged for the purpose of harming someone. Isolated words have acquired a weightiness in contemporary politics and public argument, while on digital media snippets of text circulate without context, as if the meaning of a single sentence were perfectly contained within it, walled off from the surrounding text. The exemplary textual form in this regard is the newspaper headline or corporate slogan: a carefully curated series of words, designed to cut through the blizzard of competing information.

Visit any actual school or university today (as opposed to the imaginary ones described in the Daily Mail or the speeches of Conservative ministers) and you will find highly disciplined, hierarchical institutions, focused on metrics, performance evaluations, ‘behaviour’ and quantifiable ‘learning outcomes’.

If young people today worry about using the ‘wrong’ words, it isn’t because of the persistence of the leftist cultural power of forty years ago, but – on the contrary – because of the barrage of initiatives and technologies dedicated to reversing that power. The ideology of measurable literacy, combined with a digital net that has captured social and educational life, leaves young people ill at ease with the language they use and fearful of what might happen should they trip up.

It has become clear, as we witness the advance of Panopto, Class Dojo and the rest of the EdTech industry, that one of the great things about an old-fashioned classroom is the facilitation of unrecorded, unaudited speech, and of uninterrupted reading and writing.

An hour of study tonight, an hour on the weekend, another session a week from now: such so-called spacing improves later recall, without requiring students to put in more overall study effort or pay more attention, dozens of studies have found.

“The idea is that forgetting is the friend of learning,” said Dr. Kornell. “When you forget something, it allows you to relearn, and do so effectively, the next time you see it.”

cognitive scientists see testing itself — or practice tests and quizzes — as a powerful tool of learning, rather than merely assessment. The process of retrieving an idea is not like pulling a book from a shelf; it seems to fundamentally alter the way the information is subsequently stored, making it far more accessible in the future.

“Testing not only measures knowledge but changes it,” he says — and, happily, in the direction of more certainty, not less.

“Testing has such bad connotation; people think of standardized testing or teaching to the test,” Dr. Roediger said. “Maybe we need to call it something else, but this is one of the most powerful learning tools we have.”

The harder it is to remember something, the harder it is to later forget. This effect, which researchers call “desirable difficulty,”

Fair Use isn't a NEW right under the exemptions, but a REAFFIRMED and RESTORED right

.wav, .mpeg, .mp3, .avi are all formats and codecs with owners.

The open model of participation calls into question where value is created in the education system. Gutenberg created a means to duplicate content. The social web creates the opportunity for many-to-many interactions and to add a global social layer on content creation and knowledge growth.

Whatever can be easily duplicated cannot serve as the foundation for economic value. Integration and connectedness are economic value points.

In education, content can easily be produced (it’s important but has limited economic value). Lectures also have limited value (easy to record and to duplicate). Teaching – as done in most universities – can be duplicated. Learning, on the other hand, can’t be duplicated. Learning is personal, it has to occur one learner at a time. The support needed for learners to learn is a critical value point.

Learning, however, requires a human, social element: both peer-based and through interaction with subject area experts

Content is readily duplicated, reducing its value economically. It is still critical for learning – all fields have core elements that learners must master before they can advance (research in expertise supports this notion). - Teaching can be duplicated (lectures can be recorded, Elluminate or similar webconferencing system can bring people from around the world into a class). Assisting learners in the learning process, correcting misconceptions (see Private Universe), and providing social support and brokering introductions to other people and ideas in the discipline is critical. - Accreditation is a value statement – it is required when people don’t know each other. Content was the first area of focus in open education. Teaching (i.e. MOOCs) are the second. Accreditation will be next, but, before progress can be made, profile, identity, and peer-rating systems will need to improve dramatically. The underlying trust mechanism on which accreditation is based cannot yet be duplicated in open spaces (at least, it can’t be duplicated to such a degree that people who do not know each other will trust the mediating agent of open accreditation)

The skills that are privileged and rewarded in a MOOC are similar to those that are needed to be effective in communicating with others and interacting with information online (specifically, social media and information sources like journals, databases, videos, lectures, etc.). Creative skills are the most critical. Facilitators and learners need something to “point to”. When a participant creates an insightful blog post, a video, a concept map, or other resource/artifact it generally gets attention.

Intentional diversity – not necessarily a digital skill, but the ability to self-evaluate ones network and ensure diversity of ideologies is critical when information is fragmented and is at risk of being sorted by single perspectives/ideologies.

The volume of information is very disorienting in a MOOC. For example, in CCK08, the initial flow of postings in Moodle, three weekly live sessions, Daily newsletter, and weekly readings and assignments proved to be overwhelming for many participants. Stephen and I somewhat intentionally structured the course for this disorienting experience. Deciding who to follow, which course concepts are important, and how to form sub-networks and sub-systems to assist in sensemaking are required to respond to information abundance. The process of coping and wayfinding (ontology) is as much a lesson in the learning process as mastering the content (epistemology). Learners often find it difficult to let go of the urge to master all content, read all the comments and blog posts.

e. Learning is a social trust-based process.

Patience, tolerance, suspension of judgment, and openness to other cultures and ideas are required to form social connections and negotiating misunderstandings.

An effective digital citizenry needs the skills to participate in important conversations. The growth of digital content and social networks raises the need citizens to have the technical and conceptual skills to express their ideas and engage with others in those spaces. MOOCs are a first generation testing grounds for knowledge growth in a distributed, global, digital world. Their role in developing a digital citizenry is still unclear, but democratic societies require a populace with the skills to participate in growing a society’s knowledge. As such, MOOCs, or similar open transparent learning experiences that foster the development of citizens confidence engage and create collaboratively, are important for the future of society.

at least users can see exactly how the sausage is made. Contrast this to Google or Bing, where the search algorithm that produces results is a closely guarded secret.

The word that Zucca used a number of times in our chat was "authority," and OUP is betting that individual and institutional users will value the authority enough that they'll be willing to pay for access to the service

This paywall is the only feature of OBO that seems truly unfortunate, given that the competition (search and Wikipedia) is free. High school kids and motivated amateurs will be left slumming it with whatever they can get from the public Internet, and OBO's potential reach and impact will be severely limite

But with the iPad, it seems like Apple's model customer is that same stupid stereotype of a technophobic, timid, scatterbrained mother as appears in a billion renditions of "that's too complicated for my mom" (listen to the pundits extol the virtues of the iPad and time how long it takes for them to explain that here, finally, is something that isn't too complicated for their poor old mothers).

The model of interaction with the iPad is to be a "consumer," what William Gibson memorably described as "something the size of a baby hippo, the color of a week-old boiled potato, that lives by itself, in the dark, in a double-wide on the outskirts of Topeka. It's covered with eyes and it sweats constantly. The sweat runs into those eyes and makes them sting. It has no mouth... no genitals, and can only express its mute extremes of murderous rage and infantile desire by changing the channels on a universal remote."

Buying an iPad for your kids isn't a means of jump-starting the realization that the world is yours to take apart and reassemble; it's a way of telling your offspring that even changing the batteries is something you have to leave to the professionals.

Apple's customers can't take their "iContent" with them to competing devices, and Apple developers can't sell on their own terms.

I don't want my universe of apps constrained to the stuff that the Cupertino Politburo decides to allow for its platform. And as a copyright holder and creator, I don't want a single, Wal-Mart-like channel that controls access to my audience and dictates what is and is not acceptable material for me to create.

Rupert Murdoch can rattle his saber all he likes about taking his content out of Google, but I say do it, Rupert. We'll miss your fraction of a fraction of a fraction of a percent of the Web so little that we'll hardly notice it, and we'll have no trouble finding material to fill the void.

the walled gardens that best return shareholder value

The real issue isn't the capabilities of the piece of plastic you unwrap today, but the technical and social infrastructure that accompanies it.

Jarvis never broaches such subtleties. His is a simple world:

why not consider the possibility that the incumbents may be using the same tools, Jarvis’s revered technologies, to tell us what to think, and far more effectively than before? Internet shelf space may be infinite, but human attention is not. Cheap self-publishing marginally improves one’s chances of being heard, but nothing about this new decentralized public sphere suggests that old power structures—provided they are smart and willing to survive—will not be able to use it to their benefit

Jarvis 1.0 was all about celebrating Google, but Jarvis 2.0 has new friends in Facebook and Twitter. (An Internet intellectual always keeps up.) Jarvis 1.0 wrote that “Google’s moral of universal empowerment is the sometimes-forgotten ideal of democracy,” and argued that the company “provides the infrastructure for a culture of choice,” while its “algorithms and its business model work because Google trusts us.” Jarvis 2.0 claims that “by sharing publicly, we people challenge Google’s machines and reclaim our authority on the internet from algorithms.”

Jarvis has another reference point, another sacred telos: the equally grand and equally inexorable march of the Internet, which in his view is a technology that generates its own norms, its own laws, its own people. (He likes to speak of “us, people of the Net.”) For the Technology Man, the Internet is the glue that holds our globalized world together and the divine numen that fills it with meaning. If you thought that ethnocentrism was bad, brace yourself for Internet-centrism

Why worry about the growing dominance of such digitalism? The reason should be obvious. As Internet-driven explanations crowd out everything else, our entire vocabulary is being re-defined. Collaboration is re-interpreted through the prism of Wikipedia; communication, through the prism of social networking; democratic participation, through the prism of crowd-sourcing; cosmopolitanism, through the prism of reading the blogs of exotic “others”; political upheaval, through the prism of the so-called Twitter revolutions. Even the persecution of dissidents is now seen as an extension of online censorship (rather than the other way around). A recent headline on the blog of the Harvard-based Herdictproject—it tracks Internet censorship worldwide—announces that, in Mexico and Morocco, “Online Censorship Goes Offline.” Were activists and dissidents never harassed before Twitter and Facebook?

Most Internet intellectuals simply choose a random point in the distant past—the honor almost invariably goes to the invention of the printing press—and proceed to draw a straight line from Gutenberg to Zuckerberg, as if the Counter-Reformation, the Thirty Years’ War, the Reign of Terror, two world wars—and everything else—never happened.

even their iPad is of interest to them only as a “platform”—another buzzword of the incurious—and not as an artifact that is assembled in dubious conditions somewhere in East Asian workshops so as to produce cultic devotion in its more fortunate owners. This lack of elementary intellectual curiosity is the defining feature of the Internet intellectual. History, after all, is about details, but no Internet intellectual wants to be accused of thinking small. And so they think big—sloppily, ignorantly, pretentiously, and without the slightest appreciation of the difference between critical thought and market propaganda.

Social isolation contributes to mental health problems. Social isolation contributes to domestic violence.

Do not require synchronous work. Students should not need to show up at a specific time for anything. REFUSE to do any synchronous work.

Do not record lectures unless you need to. (This is fundamentally different from designing an online course, where recorded information is, I think, really important.) They will be a low priority for students, and they take up a lot of resources on your end and on theirs. You have already built a rapport with them, and they don’t need to hear your voice to remember that.

Do record lectures if you need to. When information cannot be learned otherwise, include a lecture. Your university already some kind of tech to record lectures. DO NOT simply record in PowerPoint as the audio quality is low. While many people recommend lectures of only 5 minutes, I find that my students really do listen to longer lectures. Still, remember that your students will be frequently interrupted in their listening, so a good rule is 1 concept per lecture. So, rather than a lecture on ALL of, say, gender inequality in your Intro to Soc course, deliver 5 minutes on pay inequity (or 15 minutes or 20 minutes, if that’s what you need) and then a separate lecture on #MeToo and yet another on domestic violence. Closed caption them using the video recording software your university provides. Note that YouTube also generates closed captions [edited to add: they are not ADA compliant, though]. If you don’t have to include images, skip the video recording and do a podcast instead.

Editing is a waste of your time right now.

Listen for them asking for help. They may be anxious. They may be tired. Many students are returning to their parents’ home where they may not be welcome. Others will be at home with partners who are violent. School has been a safe place for them, and now it’s not available to them. Your class may matter to them a lot when they are able to focus on it, but it may not matter much now, in contrast to all the other things they have to deal with. Don’t let that hurt your feelings, and don’t hold it against them in future semesters or when they come back to ask for a letter of recommendation.

Allow every exam or quiz to be taken at least twice, and tell students that this means that if there is a tech problem on the first attempt, the second attempt is their chance to correct it. This will save you from the work of resetting tests or quizzes when the internet fails or some other tech problem happens. And since it can be very hard to discern when such failures are really failures or students trying to win a second attempt at a quiz or test, you avoid having to deal with cheaters.

Do NOT require students to use online proctoring or force them to have themselves recorded during exams or quizzes. This is a fundamental violation of their privacy, and they did NOT sign up for that when they enrolled in your course.

Circumvent the need for proctoring by making every exam open-notes, open-book, and open-internet. The best way to avoid them taking tests together or sharing answers is to use a large test bank.

Remind them of due dates. It might feel like handholding, but be honest: Don’t you appreciate the text reminder from your dentist that you have an appointment tomorrow? Your LMS has an announcement system that allows you to write an announcement now and post it later.

Make everything self-grading if you can (yes, multiple choice and T/F on quizzes and tests) or low-stakes (completed/not completed).

Don’t do too much. Right now, your students don’t need it. They need time to do the other things they need to do.

Make all work due on the same day and time for the rest of the semester. I recommend Sunday night at 11:59 pm.

This advice is very different from that which I would share if you were designing an online course. I hope it’s helpful, and for those of you moving your courses online, I hope it helps you understand the labor that is required in building an online course a bit better.

“What surprised me was the resurgence of many of the zombie ideas about online learning creeping into the discussions, such as the idea that online learning isn’t as personal, or that you can’t have interactivity, or that it just doesn’t work. And while it is true you need to change how you think about your course — you can’t just replicate what you used to do in the classroom — there’s an opportunity to evolve your teaching practices and create a better learning experience for your students.”

What’s happening now is going to reshape education for years, if not decades.

People want the old normal, not the new normal. We will, to some degree, get back to what we know and love, but it won’t ever look like it did before

“Like your physical buildings on campus, you also have a somewhat invisible set of resources called your educational technology. If you don’t understand it well and don’t treat it as important infrastructure, your ability to move online sustainably will be challenged. Sometimes institutions see eLearning as a project, not a strategy. Online learning isn’t a fly-by-the-seat-of-your-pants project; it has to be integrated into your academic plan and institutional strategy. I hope that COVID-19 underlined that for institutions.”

“We’ve known for over 30 years now that one-hour lectures are not a great way to teach: you can have a good one-hour session, but can you have 13 over a semester? It’s about cognitive load, and students can’t focus for more than 15 to 20 minutes at a time without being distracted. There’s room for synchronous discussion, but we can do it better. There’s a huge amount of research into online learning and what happens when students have access to online learning whenever they want it. And just like in real life, you have to know how to do both synchronous and asynchronous interactions well.”

We need to make space for the voices of communities who haven’t traditionally been heard: non-traditional learners, students who are food or housing insecure, students who are neurodivergent, students of colour, and Indigenous students. We must think of all these populations and the degree to which our educational system — our technology, our platforms — has not been built for them. We do a lot of work to make our methods accessible, but at the core, our systems, institutions, and platforms aren’t really built for — or by — those students

s challenging as it is, I’m seeing online pedagogy’s focus on equity and care resonating with many of those new to the medium

I’ve used really experimental styles over the past few years, but I won’t be doing that as much over the coming year because I shouldn’t. My classes are traditionally where students get to work with tools and platforms outside of the norm. If everyone moving online treats it that way, the cognitive load on the students will be absolutely overwhelming. My right to flex my academic freedom regarding platforms should be superseded by care and consideration for my students’ cognitive loads across a program. Navigating different platforms and tools is hard and distracting.

“One of the most vital tools and resources that I’ve seen people using is their human capacities for compassion and patience — the degree to which faculty are stepping up and approaching their students from a place of care, and a place of genuine desire for students to feel a sense of hope, safety, and flexibility.”